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28 Job openings at Raam Group
Sales Executive/VAS Associate

Hyderabad

0 - 4 years

INR 2.25 - 2.75 Lacs P.A.

Work from Office

Full Time

Role-Sales Executive/VAS Executive As a VAS Executive, you will be responsible for explaining and promoting Value Added Services (Accessories)like Paint Protection Film (PPF), Ceramic Coating, and genuine accessories to customers. You will manage end-to-end operations for VAS fitting and ensure timely completion before vehicle delivery. Your ability to communicate benefits clearly, coordinate with technicians, and maintain service quality will play a key role in enhancing customer satisfaction and dealership profitability.

Relationship Executive

Pune, Maharashtra, India

1 - 3 years

None Not disclosed

On-site

Full Time

The Relationship Executive is to sell new vehicles as well as optional extras, accessories, financial services, Insurance. He represents the brand, provides excellent customer service and is the key contact between the customer and the company. The salesperson has to establish and maintain a personal and life long contact and relationship with the customer, thus achieving high customer satisfaction and keeping them loyal to the brand. He provides the customer information and solutions on product and services to meet their needs and desires. He meets sales targets with high customer service standards Responsibilities Meeting and Greeting Analysis of needs and requirements Product demonstration (static and dynamic) Presentation of offer Handling of objections/ difficult customer interface/ negotiation Closure of sale Delivery of new vehicle Follow-up after delivery, build and enhance customer relationship Build and expand customer database E-Dealer Updating Qualifications Basics: Any Bachelor degree Experience (type of): 1-3 years experience is sales (with at least 1 year in automobile sales) Specialized Knowledge: Communication skills, analytical skills , Negotiation skills, basic computer skills, team player, ability to work in dynamic situation Benefits Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave

POC Sales Consultant

Nashik

2 - 7 years

INR 4.0 - 9.0 Lacs P.A.

Work from Office

Full Time

To Support new car sales by offering trade-in option to customers and also sales of used cars Key Responsibilities: Inventory Management: Keep work equipment up to date, doing the trade in calculations after given standards, maintenance of the stock presentation Check according to given standards: stock list, pricing, customer satisfaction, management by objectives, etc Follow up and check the given standards, support the sales manager in realising the sales policy Control the internal/external process of reconditioning; keep spending in line with the calculation check the quality of reconditioning, watch time value of reconditioning in addition to average value of the used vehicle Used Car Sales Conduct sales talks, conduct canvassing talks, make offers (incl. financial offers), accept orders, deliver the cars to customers, customer support after delivery Competitor analyses and target group analyses, support the sales manager in stock pricing Qualifications : Basics: Commercial or technical education, sales experiences in the used or new car business Experience (type of): 2 years sales experiences in the used or new car business Specialized Knowledge: excellent communication and customer service skills, good appearance, flexible, excellent team player, compliant and faithful Benefits: Competitive salary and performance-based incentives. Health insurance and we'llness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Telecaller

Chennai

0 - 3 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

As a Service Telecaller at Epic Toyota, you will play a crucial role in ensuring customer satisfaction and driving service department efficiency. You will be responsible for proactively contacting existing customers to schedule service appointments, follow up on completed services, and promote service offerings. Your excellent communication skills and customer-centric approach will be vital in building strong customer relationships and maximizing service revenue Key Responsibilities: Outbound Calling: Initiate outbound calls to existing Epic Toyota customers based on service schedules, recall campaigns, and service reminders to schedule service appointments. Appointment Scheduling: Effectively communicate the benefits of timely service and efficiently schedule appointments that are convenient for customers and optimize service bay utilization. Service Follow-Up: Contact customers after their service appointments to gather feedback on their experience, address any concerns, and ensure their satisfaction. Promoting Service Offerings: Inform customers about current service specials, maintenance packages, and other relevant offerings to encourage service uptake. Data Management: Accurately update and maintain customer records in the dealership s database with relevant communication details and appointment information. Handling Inbound Inquiries: Professionally handle inbound calls from customers regarding service appointments, inquiries, and general service-related questions Collaboration: Work closely with the service advisors and other service department staff to ensure smooth communication and efficient workflow. Meeting Targets: Achieve set targets for appointment scheduling and customer satisfaction. Adherence to Processes: Follow established dealership processes and protocols for customer communication and appointment management. Continuous Improvement: Stay updated on Toyota service guidelines, product knowledge, and customer service best practices. Appointment Scheduling: Effectively communicate the benefits of timely service and efficiently schedule appointments that are convenient for customers and optimize service bay utilization. Qualifications: Proven experience in telecalling, customer service, or a related field, preferably within the automotive industry. Excellent verbal communication and active listening skills. Strong persuasive and negotiation abilities. Ability to handle customer inquiries and concerns professionally and empathetically. Proficiency in using computers and CRM or database systems. Strong organizational and time-management skills. Ability to work independently and as part of a team. A positive attitude and a1 strong customer-centric approach. Knowledge of automotive service processes and terminology is an advantage. Fluency in Tamil and English is essential; knowledge of other local languages is a plus. High school diploma or equivalent; a bachelor s degree is preferred Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Diagnostic Engineer

Pune

1 - 5 years

INR 1.0 - 5.0 Lacs P.A.

Work from Office

Full Time

As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures and transfer your diagnosis know how and information on new technical features to your colleagues. As a representative of the Mercedes-Benz brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act like service provider and have a confident manner when dealing with colleagues and customers in stressful situations. By treating customers and customer property with appreciation, you make a decisive contribution to the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and develop your own individual strategies for solutions. You are willing to learn and have the potential to learn. Key Responsibilities: Social and interpersonal competence Method and process competence Specialist competence Diagnostic competence Service reception Work preparation Preliminary diagnosis and diagnosis Diagnosis and repair support Final inspection and vehicle handover Qualifications : A structured approach is the hallmark of a Certified Diagnosis Technician. Should possess a Certified System Technician (ST) qualification and further passed Certified Diagnostic technician (CDT) qualification final exam. Training and certified technology specialist in a motor vehicle service profession or proof of comparable competencies Training series to become a certified diagnosis technician (including expansion of diagnosis skills, methods for fault correction) and annual participation in product training courses by Mercedes-Benz Initial training in Mercedes-Benz-specific diagnosis systems. Preferably should have completed Certificate course in Automotive Mechatronics (CAM) or Advanced Diploma in Automotive Mechatronics (ADAM). At least two years of experience as a system technician in a minimum of one (ideally two) specializations. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

HR Manager

Chennai

5 - 7 years

INR 7.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Assisting HoD HR in implementing a dealership wide HR strategy that aligns with organization s vision and its current and long term business objectives. Assisting HoD HR in ensuring that all activities and programs related to HR are implemented in accordance with the organization s HR strategy. This would encompass recruitment, training & development, compensation/remuneration, organizational development, relocation, health, safety and employee welfare, HR administration, HR information systems, payroll, employee communication, employee/labor relations. Key Responsibilities: Recruitment and Selection: Develop and implement recruitment strategies to attract top talent. Manage the full recruitment cycle, from job posting to onboarding. Employee Relations: Foster a positive and collaborative work environment. Implement programs leading to great place to work . Conduct Employee Satisfaction Survey and implement employee feedback to resolve concerns in a fair and effective manner. Training and Development: Identify training needs and create development programs for employees. Facilitate training sessions and monitor employee progress. Implement HR policy and ensure adherence to guidelines. Performance Management: Formulate and implement performance evaluation system and performance based pay system. Compensation and Benefits: Support HoD HR in compensation management including benchmarking/salary surveys. Conduct salary reviews and manage payroll activities. Implement employee benefits like insurance, rewards, assistance etc. HR Administration and compliance: Support HoD HR in implementation of career planning of employees. Implement health and safety related programs. Monitor and manage Management Information System relating to HR. Day-to-day administration of statutory requirements relating to payroll and other employee/labour issues. Qualifications: Bachelor s degree or equivalent work experience in a related field. Prior experience in Dealership, preferably in the Dealership industry. Strong verbal and written communication skills. Ability to work effectively in a team environment. Problem-solving skills and attention to detail. Proficiency with MS Office Suite and customer service software. Strong interpersonal skills and a customer-first mindset. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Bodyshop Advisor

Hyderabad

0 - 2 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Overview: As a Bodyshop Advisor, you will be the crucial link between customers and the service department. Your primary responsibility is to provide excellent customer service by accurately assessing vehicle issues delivering the Car on time, explaining repair options, and coordinating the service process. The Service Advisor plays a key role in ensuring customer satisfaction, effective communication, and the efficient flow of work through the service department. Key Responsibilities: Greet customers, listen to their concerns, and obtain a thorough understanding of vehicle issues. Provide a warm and professional customer experience, building rapport to enhance customer satisfaction. Conduct initial inspections of vehicles to identify and document customer concerns. Consult with service technicians to diagnose issues and recommend appropriate repair and maintenance solutions. Clearly explain repair options, associated costs, and timelines to customers. Provide accurate estimates and obtain customer approval before initiating any work on the vehicle. Create and manage work orders, ensuring accurate documentation of customer information, vehicle details, and service requirements. Coordinate with the parts department to ensure timely availability of necessary components. Provide information on warranty coverage and additional services that may benefit the customer. Keep customers informed about the status of their vehicles and any unexpected delays. Identify opportunities for upselling additional services or maintenance packages based on the vehicle s needs and manufacturer recommendations. Maintain accurate records of customer interactions, service transactions, and vehicle details. Complete service-related paperwork and documentation in a timely and organized manner. Coordinate with CRM team in Closing Customer Escalations timely. Maintain 900+ CSI for all customers. Qualifications: High school diploma or equivalent; additional education or training in automotive technology or customer service is a plus. Proven experience in a customer service role, preferably within the automotive industry. Strong communication and interpersonal skills. Knowledge of automotive systems, repair processes, and maintenance requirements. Familiarity with service scheduling software and customer relationship management (SAP) systems. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Customer Relationship Executive

Pune

0 - 2 years

INR 1.0 - 2.0 Lacs P.A.

Work from Office

Full Time

You are responsible for bringing and retaining the after-sales business with dealership. You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand. You are responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking. You capture customers feedback and co-ordinate with workshop for resolution of customer complaints. You ensure the customer satisfaction for future retention and business. provide the customer with primary information and solutions on product and services to meet his needs and desires. Being the first point of contact for the customer, you are responsible to provide primary information about services to meet their needs Key Responsibilities: Interpersonal & Social competence Method & process competence Specialist competence Maintain Customers Data Base Scheduling an Appointment Follow-up Service for Customer Complaint management Build and enhance customer relationship Qualifications : You are graduated from any faculty or have a diploma in engineering. Training on soft skills Basic training on automobile functioning Automotive experience with required interpersonal & Communication skills. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Quality Control

Hyderabad

1 - 5 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

As a Quality Control, your primary responsibility is to ensure that vehicles meet established quality standards before being delivered to customers. You will play a crucial role in conducting thorough inspections, identifying any defects or issues, and collaborating with service technicians to address and rectify concerns. The goal is to uphold the dealership s reputation for delivering high-quality vehicles and exceptional customer satisfaction. Key Responsibilities: Conduct detailed visual inspections of vehicles, both new and pre-owned, to identify any cosmetic, mechanical, or electronic issues. Utilize checklists and quality control standards to ensure comprehensive assessments. Document and record findings during inspections, accurately noting any defects, damages, or necessary repairs. Maintain organized and detailed inspection records for each vehicle. Communicate effectively with service technicians to address and rectify identified issues. Facilitate the resolution of quality concerns by providing clear and concise information about inspection findings. Conduct test drives to assess the functionality and performance of vehicles, ensuring they meet safety and performance standards. Communicate inspection findings to service advisors, sales staff, and customers, providing clear explanations and options for addressing identified issues. Ensure compliance with dealership policies, manufacturer guidelines, and industry standards. Generate reports on inspection results, quality trends, and areas for improvement. Provide feedback to management on opportunities to enhance quality control processes. Participate in training programs to stay updated on industry standards and emerging quality control practices. Work closely with various departments, including service, sales, and detailing, to optimize overall dealership operations. Share relevant information to improve communication and quality control processes Qualifications: High school diploma or equivalent; additional education or training in automotive service management is a plus. Proven experience in service coordination or a related role within the automotive industry. Strong organizational and multitasking skills. Excellent Team handling and interpersonal skills. Familiarity with automotive systems, repair processes, and dealership operations. Proficient in using computerized systems for work order management and scheduling Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Certified Diagnostic Technician

Pune

1 - 5 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures and transfer your diagnosis know how and information on new technical features to your colleagues. As a representative of the Mercedes-Benz brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act like service provider and have a confident manner when dealing with colleagues and customers in stressful situations. By treating customers and customer property with appreciation, you make a decisive contribution to the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and develop your own individual strategies for solutions. You are willing to learn and have the potential to learn Key Responsibilities: Social and interpersonal competence Method and process competence Specialist competence Diagnosis competence Service reception Work preparation Diagnosis Preliminary diagnosis and diagnosis Diagnosis and repair support Final inspection and vehicle handover Qualifications : A structured approach is the hallmark of a Certified Diagnosis Technician. Should possess a Certified System Technician (ST) qualification and further passed Certified Diagnostic technician (CDT) qualification final exam. Training and certified technology specialist in a motor vehicle service profession or proof of comparable competencies Training series to become a certified diagnosis technician (including expansion of diagnosis skills, methods for fault correction) and annual participation in product training courses by Mercedes-Benz Initial training in Mercedes-Benz-specific diagnosis systems. Preferably should have completed Certificate course in Automotive Mechatronics (CAM) or Advanced Diploma in Automotive Mechatronics (ADAM). At least two years of experience as a system technician in a minimum of one (ideally two) specializations. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Job Controller

Hyderabad

2 - 7 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

As a Job Controller, your primary role is to oversee and coordinate the workflow within the service department. Working closely with technicians, Service Advisors and other staff, you play a pivotal role in ensuring the efficient and organized completion of service orders. Your responsibilities include scheduling appointments, managing work orders, and optimizing resources to meet customer expectations and dealership objectives. Key Responsibilities: Coordinate with service advisors to schedule customer appointments for vehicle service, maintenance, and repairs. Prioritize appointments based on urgency, customer preferences, and available resources. Generate and manage work orders for service technicians, ensuring accurate documentation of customer concerns, vehicle details, and requested services. Verify and confirm the scope of work with customers, obtaining necessary approvals. Assign service tasks to technicians based on skill sets, workload, and expertise. Optimize the utilization of service bays and resources to ensure efficient workflow Provide clear and concise information regarding service timelines and costs. Collaborate with the parts department to ensure timely availability of required components for scheduled service appointments. Verify the availability of parts before confirming service orders with customers. Monitor the progress of ongoing service orders to ensure timely completion. Address any delays or issues that may impact service timelines and communicate updates to customers. Ensure that repairs meet dealership and manufacturer standards. Maintain accurate records of service orders, appointment schedules, and customer interactions. Generate reports on service department performance, including key metrics and customer satisfaction feedback. Provide timely & Continuous feedback to assigned technicians. Share relevant information with other departments to enhance communication and efficiency . Qualifications: High school diploma or equivalent; additional education or training in automotive service management is a plus. Proven experience in service coordination or a related role within the automotive industry. Strong organizational and multitasking skills. Excellent Team handling and interpersonal skills. Familiarity with automotive systems, repair processes, and dealership operations. Proficient in using computerized systems for work order management and scheduling Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Management Trainee

Hyderabad

0 - 1 years

INR 6.0 - 7.0 Lacs P.A.

Work from Office

Full Time

To build great companies, right team is the key. The search for the right team has manifested into an initiative of hiring a Management Trainee for building potential future leaders in business of auto-retail sector. Key Responsibilities: A very challenging role shadowing a business head. Working in a startup like atmosphere with high levels of intellectual rigor. Getting mentored and groomed by respective functional/vertical managers as your operational coach. Experiencing the products and services through site visits, managerial training, and field operations. Rotational program with extensive practical and proactive business experience into operations and analytics. Who sees challenges as opportunity With Positive attitude Who is Logical and Analytical approach Who believes in Intelligence + Hard work With resilience to withstand pressure and deliver With Flexibility in terms of hours of work With Flexibility for relocation Qualifications : B.Tech any specialization fresher/experienced. As an upcoming group, we take recruitment very seriously. We dedicate considerable time and effort to ensure the right fit for the candidate and the company. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Customer Relationship Executive

Hyderabad

0 - 2 years

INR 1.0 - 2.0 Lacs P.A.

Work from Office

Full Time

Job Overview: As a Customer Relationship Executive, your primary responsibility is to ensure a seamless and positive experience for customers, with a focus on delivering vehicles on time. Your role involves effective communication, coordination with various departments, and ensuring that customers receive their vehicles promptly and in optimal condition. You play a key part in building and maintaining customer satisfaction and loyalty. Key Responsibilities: Coordinate with the sales, Stockyard teams to ensure the timely preparation and delivery of vehicles to customers. Schedule delivery appointments and communicate delivery timelines to customers. Create a WhatsApp group for Seamless coordination between Customer, Sales CRM team. Maintain regular communication with customers to update them on the status of their vehicle orders. Provide clear and accurate information regarding delivery dates, documentation requirements, and any additional services. Gather feedback on the overall buying and delivery experience. Ensure all necessary paperwork, including vehicle registration, insurance, and ownership documentation, is prepared and completed accurately. Conduct pre-delivery inspections to verify the condition of the vehicle, ensuring it meets dealership standards and customer expectations. Address any cosmetic issues or concerns before delivery. Answer any questions customers may have and ensure they are comfortable with their new vehicle. Address any issues or delays in the delivery process promptly and proactively. Collaborate with relevant departments to resolve challenges and ensure a positive customer experience. Build and maintain strong relationships with customers through effective communication and personalized service. Anticipate and address customer needs to enhance overall satisfaction and loyalty Qualifications: High school diploma or equivalent; additional education in business or customer service is a plus. Proven experience in a customer service or coordination role, preferably within the automotive industry. Excellent communication and interpersonal skills. Detail-oriented with strong organizational abilities. Ability to work under pressure and meet tight deadlines. Familiarity with automotive systems and features is advantageous. Proficient in using computerized systems for documentation and communication. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Junior Technician - Raam Group

Hyderabad

0 - 1 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Overview: As an Automotive Technician, your primary responsibility is to diagnose, repair, and maintain vehicles to meet high-quality standards. Working in a fast-paced environment, you will play a crucial role in ensuring the safety and reliability of customer vehicles while adhering to manufacturer specifications and dealership guidelines. Key Responsibilities: Use diagnostic tools and equipment to identify and troubleshoot mechanical, electrical, and electronic issues in vehicles. Conduct comprehensive vehicle inspections to assess overall condition and identify potential problems. Perform repairs and maintenance tasks on various vehicle systems, including engines, transmissions, brakes, suspension, and electrical components. Follow manufacturer guidelines and dealership procedures to ensure high-quality and warranty-compliant repairs. Work efficiently to complete assigned repairs within established timeframes. Prioritize tasks based on urgency and customer needs, collaborating with service advisors and other team members as needed. Accurately document all repair work performed, including parts used, labour hours, and diagnostic findings. Ensure the quality of repairs by conducting thorough post-repair inspections. Maintain lowest Repeat Repair orders. Communicate effectively with service advisors to relay diagnostic findings, repair recommendations, and estimated completion times. Maintain and care for tools and equipment, ensuring they are in good working condition. Report any malfunctioning tools or equipment to management promptly. Share knowledge and expertise with colleagues to enhance overall team capabilities. Qualifications: High school diploma or equivalent; completion of a vocational or technical training program in automotive technology is preferred. Physical ability to lift and move heavy objects, stand for extended periods, and perform manual labor. Proven experience as an automotive technician, preferably in a dealership setting. Strong diagnostic and problem-solving skills. Familiarity with modern automotive systems, technologies, and tools. Attention to detail and commitment to quality workmanship. Ability to work independently and as part of a collaborative team. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Customer Relationship Executive

Hyderabad

0 - 2 years

INR 1.0 - 2.0 Lacs P.A.

Work from Office

Full Time

You are responsible for bringing and retaining the after-sales business with dealership. You are responsible for establishing and maintaining a personal contact with the customer over the lifecycle of his vehicle and keep the customer loyal to the brand. You are responsible to remind customer about the periodic maintenance and facilitate his visit to dealership through service booking. You capture customers feedback and co-ordinate with workshop for resolution of customer complaints. You ensure the customer satisfaction for future retention and business. provide the customer with primary information and solutions on product and services to meet his needs and desires. Being the first point of contact for the customer, you are responsible to provide primary information about services to meet their needs Key Responsibilities: Interpersonal & Social competence Method & process competence Specialist competence Maintain Customers Data Base Scheduling an Appointment Follow-up Service for Customer Complaint management Build and enhance customer relationship Qualifications: You are graduated from any faculty or have a diploma in engineering. Training on soft skills Basic training on automobile functioning Automotive experience with required interpersonal & Communication skills. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Relationship Manager

Hyderabad

0 - 7 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Overview: We are actively seeking a smart and dynamic individual to join RAAM Group as a Relationship Manager based in Hyderabad. This role is pivotal in ensuring the smooth and efficient sale of MG vehicles, with a primary focus on enhancing the customer experience and satisfaction throughout the sales process Key Responsibilities: Achieving the assigned sales targets for a given period. Building and maintaining strong relationships with customers to encourage repeat business and referrals. Demonstrating in-depth knowledge of various car models, features, and options to assist customers effectively. Staying updated on competitor offerings, industry trends, and customer preferences. Actively seeking and pursuing leads through various channels, such as walk-ins, phone calls, online inquiries, and events. Effectively negotiating with customers to close deals that benefit both the dealership and the customer. Ensuring all necessary paperwork and documentation related to the sales process are completed accurately and promptly. Upholding the dealership s brand image and values while interacting with customers. Participating in Field Sales Marketing events. Coordinate with CRM, MIS Accounts team for all customer needs. Qualifications: High school diploma, diploma, or bachelor s degree in business, logistics, or relevant experience in a related field. Possession of a valid four-wheeler driving license. Strong organizational skills to maintain accurate records and schedules. Exceptional verbal and communication skills Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Technician

Hyderabad

0 - 9 years

INR 2.0 - 3.0 Lacs P.A.

Work from Office

Full Time

As an Automotive Technician, your primary responsibility is to diagnose, repair, and maintain vehicles to meet high-quality standards. Working in a fast-paced environment, you will play a crucial role in ensuring the safety and reliability of customer vehicles while adhering to manufacturer specifications and dealership guidelines. Key Responsibilities: Use diagnostic tools and equipment to identify and troubleshoot mechanical, electrical, and electronic issues in vehicles. Conduct comprehensive vehicle inspections to assess overall condition and identify potential problems. Perform repairs and maintenance tasks on various vehicle systems, including engines, transmissions, brakes, suspension, and electrical components. Follow manufacturer guidelines and dealership procedures to ensure high-quality and warranty-compliant repairs. Work efficiently to complete assigned repairs within established timeframes. Prioritize tasks based on urgency and customer needs, collaborating with service advisors and other team members as needed. Accurately document all repair work performed, including parts used, labour hours, and diagnostic findings. Ensure the quality of repairs by conducting thorough post-repair inspections. Maintain lowest Repeat Repair orders. Communicate effectively with service advisors to relay diagnostic findings, repair recommendations, and estimated completion times. Maintain and care for tools and equipment, ensuring they are in good working condition. Report any malfunctioning tools or equipment to management promptly. Share knowledge and expertise with colleagues to enhance overall team capabilities. Qualifications: High school diploma or equivalent; completion of a vocational or technical training program in automotive technology is preferred. Physical ability to lift and move heavy objects, stand for extended periods, and perform manual labor. Proven experience as an automotive technician, preferably in a dealership setting. Strong diagnostic and problem-solving skills. Familiarity with modern automotive systems, technologies, and tools. Attention to detail and commitment to quality workmanship. Ability to work independently and as part of a collaborative team. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Relationship Manager

Hyderabad

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job Overview: The Sales Consultant is to sell new Mercedes-Benz vehicles as well as optional extras, accessories, financial services, Insurance. He represents the brand, provides excellent customer service and is the key contact between the customer and the company. The salesperson has to establish and maintain a personal and life long contact and relationship with the customer, thus achieving high customer satisfaction and keeping them loyal to the brand. He provides the customer information and solutions on product and services to meet their needs and desires. He meets sales targets with high customer service standards. . Key Responsibilities: Meeting and Greeting Analysis of needs and requirements Product demonstration (static and dynamic) Presentation of offer Handling of objections/ difficult customer interface/ negotiation Closure of sale Delivery of new vehicle Follow-up after delivery, build and enhance customer relationship Build and expand customer database E-Dealer Updating Qualifications : Qualifications : Basics: Any Bachelor degree Experience (type of): 2-5 years experience is sales (with at least 2 years in automobile sales) Specialized Knowledge: Communication skills, analytical skills , Negotiation skills, basic computer skills, team player, ability to work in dynamic situation Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Sales Manager

Chennai

4 - 8 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

As the Sales Manager at Epic Toyota, you will be a key leader responsible for driving vehicle sales, achieving sales targets, and ensuring exceptional customer satisfaction. You will lead and motivate a team of sales consultants, develop and implement effective sales strategies, and maintain a strong understanding of the local market and customer needs. Your strategic thinking, strong leadership skills, and proven sales acumen will be critical to the success of the sales department and the overall growth of Epic Toyota Key Responsibilities: Sales Team Leadership and Management: Recruit, train, coach, and motivate a team of sales consultants to achieve and exceed sales targets. Sales Strategy Development and Implementation: Develop and implement effective sales strategies, plans, and initiatives to maximize vehicle sales volume and profitability. Sales Target Achievement: Set individual and team sales targets, monitor performance, and implement corrective actions as needed to ensure targets are met. Customer Relationship Management: Foster a customer-centric sales environment that prioritizes exceptional customer service and builds long-term relationships. Sales Process Management: Oversee and refine the sales process to ensure efficiency, compliance, and a positive customer experience. Inventory Management: Work closely with the inventory manager to ensure optimal vehicle stock levels and mix to meet customer demand. Pricing and Negotiation: Develop pricing strategies, manage negotiations with customers, and ensure profitable sales transactions. Market Analysis: Stay informed about local market trends, competitor activities, and customer preferences to identify opportunities and challenges. Performance Reporting: Prepare and present regular sales reports to the General Manager, outlining performance against targets and key metrics. Compliance and Documentation: Ensure all sales activities comply with legal and ethical standards, as well as dealership policies and procedures. Collaboration with Other Departments: Work effectively with the service, finance, and marketing departments to ensure a seamless customer experience. Continuous Improvement: Identify areas for improvement in the sales process and team performance, and implement solutions to enhance efficiency and effectiveness Sales Strategy Development and Implementation: Develop and implement effective sales strategies, plans, and initiatives to maximize vehicle sales volume and profitability. Qualifications: Proven experience as a Sales Manager in the automotive industry, preferably with a reputable brand. Demonstrated success in achieving and exceeding sales targets. Strong leadership, coaching, and mentoring skills. Excellent communication, interpersonal, and negotiation skills. In-depth knowledge of the automotive sales process and best practices. Understanding of the local automotive market in Chennai. Proficiency in using CRM systems and other sales-related software. Strong analytical and problem-solving skills. Ability to work under pressure and meet deadlines. A customer-focused and results-oriented approach. Bachelor s degree in Business Administration, Marketing, or a related field is preferred. Valid driver s license. Fluency in Tamil and English is essential; knowledge of other local languages is a plus Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave.

Sales Executive

Hyderabad

1 - 6 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

We are seeking a dynamic and results-driven Two-Wheeler Sales Executive to join our team. The ideal candidate will be responsible for selling two-wheeler vehicles to individual customers, maintaining strong relationships with clients, and achieving monthly sales targets. This role requires excellent communication, negotiation, and customer service skills Key Responsibilities: Greet and assist walk-in customers in the showroom and explain features, specifications, and pricing of two-wheelers. Actively follow up on leads generated through various sources (digital, walk-ins, referrals). Conduct test rides and demonstrate vehicle functionality to potential buyers. Maintain a deep understanding of product knowledge, competitor offerings, and market trends. Achieve or exceed monthly sales targets set by the management. Coordinate with the finance department for loan processing and documentation. Assist customers in registration, insurance, and delivery process. Maintain CRM database and customer records for follow-up and repeat business. Participate in promotional events, roadshows, and field sales when required. Qualifications: Minimum HSC / Graduate in any discipline. 1 years of experience in automotive (preferably two-wheeler) sales. Freshers with a passion for sales and automobiles may also apply. Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Basic computer skills (MS Office, CRM software). Must possess a valid two-wheeler driving license. Benefits: Competitive salary and performance-based incentives. Health insurance and wellness programs. Opportunities for professional development and career growth. Friendly and supportive work environment. Paid time off and holiday leave. Current Openings - Group Job Role (Required) Notice Period Accepted file types: pdf, doc, docx, Max. file size: 25 MB. IJP - Toyota Job Role (Required) Upload Your Resume Accepted file types: pdf, doc, docx, Max. file size: 25 MB. IJP - Honda Job Role (Required) Upload Your Resume Accepted file types: pdf, doc, docx, Max. file size: 25 MB. IJP - Ather Job Role (Required) Accepted file types: pdf, doc, docx, Max. file size: 25 MB. IJP - MG Job Role (Required) Upload Your Resume Accepted file types: pdf, doc, docx, Max. file size: 25 MB. Current Openings - Toyota Job Role (Required) Notice Period Accepted file types: pdf, doc, docx, Max. file size: 25 MB. Current Openings - Honda Job Role (Required) Accepted file types: pdf, doc, docx, Max. file size: 25 MB. Current Openings - Ather Job Role (Required) Notice Period Accepted file types: pdf, doc, docx, Max. file size: 25 MB. Current Openings - MG Job Role (Required) Max. file size: 25 MB. Current Openings - MB Job Role (Required) Notice Period Accepted file types: pdf, doc, docx, Max. file size: 25 MB. IJP - MB Job Role (Required) Upload Your Resume Accepted file types: pdf, doc, docx, Max. file size: 25 MB.

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Raam Group

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