As a certified diagnosis technician, you are a specialist for the systematic performance of complex fault diagnoses, checking repair processes, performing final inspections, and, if needed, handling the vehicle over to the customer. You support colleagues in systematic fault diagnoses and subsequent repair steps, thus finding professional solutions for difficult cases. You increase workshop efficiency by optimizing diagnosis procedures and transfer your diagnosis know how and information on new technical features to your colleagues. As a representative of the Mercedes-Benz brand, your conduct is reliable, trustworthy, and partner-oriented. You think and act like service provider and have a confident manner when dealing with colleagues and customers in stressful situations. By treating customers and customer property with appreciation, you make a decisive contribution to the brand image and customer satisfaction. As a Certified Diagnosis Technician, you work independently and develop your own individual strategies for solutions. You are willing to learn and have the potential to learn.

Key Responsibilities:

Social and interpersonal competence
Method and process competence
Specialist competence
Diagnostic competence
Service reception
Work preparation
Preliminary diagnosis and diagnosis
Diagnosis and repair support
Final inspection and vehicle handover

Qualifications

A structured approach is the hallmark of a Certified Diagnosis Technician.
Should possess a Certified System Technician (ST) qualification and further passed Certified Diagnostic technician (CDT)
qualification final exam.
Training and certified technology specialist in a motor vehicle service profession or proof of comparable
competencies
Training series to become a certified diagnosis technician (including expansion of diagnosis skills, methods for fault
correction) and annual participation in product training courses by Mercedes-Benz
Initial training in Mercedes-Benz-specific diagnosis systems.
Preferably should have completed Certificate course in Automotive Mechatronics (CAM) or Advanced Diploma in
Automotive Mechatronics (ADAM).
At least two years of experience as a system technician in a minimum of one (ideally two) specializations.

Benefits:

Competitive salary and performance-based incentives.
Health insurance and wellness programs.
Opportunities for professional development and career growth.
Friendly and supportive work environment.
Paid time off and holiday leave.

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