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Customer Relationship Management Specialist

Customer Relationship Management Specialist

Xitamin

0 years

0 Lacs

Patna Bihar India

Posted:1 day ago| Platform:

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Skills Required

management cataloging ads design development editing content writing communication data service multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Xitamin Solution Pvt Ltd leads the new era of online commerce by assisting startups, SMEs, and offline retailers in selling their products online. With four years of experience in the e-commerce industry, Xitamin excels in cataloging, listing, order management, account health management, sponsored ads, online promotions, and multi-marketplace selling. Our experts facilitate the growth of your online business by managing website design, web development, domain name registration, product catalogs, logo designing, image editing, product content writing, and listing products on various marketplaces.

Role Description

This is a full-time on-site role for a Customer Relationship Management Specialist located in Patna. The specialist will manage customer relationships, monitor account health, and ensure customer satisfaction through effective communication and problem resolution. Daily tasks include managing customer accounts, responding to inquiries, analyzing customer data, and collaborating with other teams to improve service quality and customer experience.

Qualifications

Freshers are highly Appreciated
Strong communication and relationship management skills
Knowledge of e-commerce platforms and operations
Ability to work collaboratively with cross-functional teams
Excellent organizational and multitasking abilities
Intermediate qualified
Prior experience in the e-commerce industry is beneficial

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Customer Relationship Management Specialist