Customer Relationship Management Specialist

As a Customer Relationship Management Specialist at M.S Cooling care in Bijnori, India, your role will involve managing customer relationships, implementing CRM strategies, analyzing data, leading sales initiatives, and overseeing project management within the customer service department. Key Responsibilities: - Manage customer relationships effectively - Implement CRM strategies to enhance customer satisfaction - Analyze data to identify trends and opportunities for improvement - Lead sales initiatives to drive revenue growth - Oversee project management within the customer service department Qualifications: - Possess strong analytical skills and project management capabilities - Excellent communication and sales skills - Previous experience in Customer Relationship Management (CRM) - Ability to prioritize tasks and meet deadlines effectively - Outstanding problem-solving and decision-making abilities - Experience with CRM software is considered a plus - Bachelor's degree in Business Administration or related field Please note that the above details are specific to the job role at M.S Cooling care in Bijnori, India.,