Customer Relationship Management Specialist

As a Customer Relationship Management Specialist at M.S Cooling Care in Bijnori, India, you will be responsible for managing customer relationships, implementing CRM strategies, analyzing data, leading sales initiatives, and overseeing project management within the customer service department. Your role will be crucial in ensuring customer satisfaction and driving business growth. To excel in this position, you should possess strong analytical skills and project management abilities. Effective communication and sales skills are essential for building and maintaining positive relationships with customers. Prior experience in Customer Relationship Management (CRM) will be advantageous, and the ability to prioritize tasks and meet deadlines is a key requirement for success in this role. As a Customer Relationship Management Specialist, you will be expected to demonstrate excellent problem-solving and decision-making capabilities. Familiarity with CRM software is a plus, and a Bachelor's degree in Business Administration or a related field is preferred to support your understanding of business processes and strategies. If you are looking for a challenging and rewarding opportunity to utilize your skills in CRM and customer service, this full-time on-site role at M.S Cooling Care could be the perfect fit for you. Join our team and make a meaningful impact on our customer relationships and business success.,