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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be responsible for overseeing LS & CE Team Leads to ensure tasks and responsibilities are carried out effectively and efficiently. You will design and implement career development plans for each role to maximize client, operational, and personal effectiveness. Additionally, onboarding new hire team members through new hire classes, conducting quality analysis, reviewing and approving recommendations for improving the quality of service of operations, and maintaining high customer experience standards will be part of your responsibilities. You will support a ratio of more than 500 frontline FTEs. Your key functional responsibilities will include: Coaching and Development: - Supporting CE & LS Team Leads with regular and consistent coaching. - Reinforcing team strengths and creating customized action plans to address areas for improvement. - Properly documenting development and progress. Collaboration: - Encouraging collaboration with other departments to align with company and business strategies. - Designing and implementing action plans, policies, and procedures to ensure high CSAT performance, as directed by Management. Operational Review: - Actively participating in internal and external meetings (WBR, MBR, QBR, YBR, etc.) to discuss trends, action plans, and reinforce strengths. - Providing recommendations for solutions and driving process innovation. Verint/Training LMS: - Ensuring proper usage of the tool, self-training on all available versions, and maintaining communication with IT and TI POC to report any outages. - Keeping data updated to meet recording percentage requirements according to the client SOW. - Ensuring team members are trained and utilizing the tool effectively. Client Relations: - Managing client communication and acting as the point of contact for aligning Quality Assurance and business strategies. - Contributing as a partner in developing process improvements between TELUS International and the client. HC Forecasting and Right-sizing: - Collaborating with Operations and Workforce to determine FTE forecasts and maintain support-to-agent ratios as per agreements or SOW. - Handling headcount requisition and ensuring promotions and movements are processed. Team Management: - Designing improvements in departmental structures to provide career opportunities and growth for CE staff. - Monitoring departmental morale through discussions with CE staff. - Maintaining open communication by scheduling regular group discussions to address needs, requests, and issues. - Coordinating and assisting in resolving concerns faced by CE team members. Skills required: - Excellent communication and interpersonal skills. - Strong leadership and team management abilities. - Excellent problem-solving and conflict resolution skills. - Ability to analyze data and make strategic decisions. - Proficient/Fairly comfortable with MS Office and Google Sheets, Docs & Slides.,

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2.0 - 10.0 years

0 Lacs

haryana

On-site

The LS & CE Manager - Quality and Training position at TELUS Digital requires overseeing LS & CE Team Leads to ensure effective and efficient task execution. The role involves designing and implementing career development plans for each position to maximize client, operational, and individual effectiveness. As the Manager, you will be responsible for onboarding new team members through new hire classes, conducting Quality analysis, reviewing, and approving recommendations to enhance service quality, and maintaining high Customer Experience standards. The position supports a frontline FTE ratio of more than 500. In this role, you will be expected to collaborate with other departments to align with company and business strategies. You will actively participate in various internal and external meetings to discuss trends, action plans, and process innovation. Additionally, you will manage client communication and serve as the primary point of contact for aligning Quality Assurance and business strategies. Your responsibilities will also include collaborating with Operations and Workforce to determine FTE forecasts, new hire training scheduling, and maintaining support-to-agent ratios as per agreements or SOW. You will handle headcount requisition and ensure that promotions and movements are processed efficiently. As the LS & CE Manager - Quality and Training, you must possess excellent communication and interpersonal skills, strong leadership and team management abilities, and exceptional problem-solving and conflict resolution skills. You should be able to analyze data to make strategic decisions and be proficient in MS Office, Google Sheets, Docs & Slides. A Bachelor's degree is mandatory for this role, along with a total of 10 years of International Voice experience and at least 2 years of experience as a Manager in Quality & Training. Comfort with night shifts and on-site roles is also required. TELUS Digital is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace where all aspects of employment, including hiring and promotion decisions, are based on applicants" qualifications, merits, competence, and performance without regard to any characteristic related to diversity.,

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2.0 - 6.0 years

0 Lacs

andhra pradesh

On-site

As a Commercial Service Advisor and Floor Quality Controller, you will be responsible for managing customer satisfaction, delivering customer-focused services, handling service queries, maintaining communication channels, and overseeing aftersales support. The role is full-time and hybrid, with tasks based in Rajahmundry and some work from home flexibility. Your daily tasks will involve ensuring customer satisfaction by providing top-notch services, addressing customer inquiries promptly, and maintaining effective communication with clients. You will also be responsible for monitoring floor operations to uphold quality standards and enhance the overall customer experience. To excel in this role, you should possess skills in Customer Satisfaction, Customer-focused Service, and Customer Service. Strong communication skills are essential for effectively liaising with customers and team members. Experience in Aftersales support will be beneficial, along with excellent problem-solving and organizational abilities. The ability to work both independently and in a hybrid work environment is crucial for this position. Previous experience in service advisor roles or quality control will be advantageous. A Bachelor's degree or relevant qualifications in Business, Communications, or a related field will further support your success in this role.,

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2.0 - 6.0 years

0 Lacs

kerala

On-site

You will be joining MUTHOOT AUTOMOBILE SOLUTIONS PRIVATE LIMITED, an organization dedicated to delivering top-notch automobile solutions and services. Located in DOOR NO. TC NO 14/2074-7, MUTHOOT CENTRE, PUNNEN ROAD, THIRUVANANTHAPURAM, Kerala, India, our company upholds a strong commitment to excellence and customer satisfaction, ensuring that all services provided adhere to the highest standards. As an Automotive Technician based in Kanayannur, you will assume a full-time on-site position. Your primary responsibilities will revolve around vehicle maintenance, including conducting oil changes, performing automotive repairs, and managing suspension work. On a daily basis, you will be tasked with diagnosing issues, executing scheduled services, and verifying that vehicles are operating safely and effectively. We are looking for candidates with the following qualifications: - Proficiency in Vehicle Maintenance and Oil Changes - Strong skills in Automotive Repair and Maintenance - Knowledge and expertise in Suspension systems - Exceptional problem-solving and diagnostic capabilities - High attention to detail and a dedication to delivering quality work - Ability to work autonomously and collaboratively within a team - Possession of relevant certifications or completion of technical school training would be advantageous - Prior experience in automotive service and repair is preferred If you are passionate about automobiles and possess the requisite skills and experience, we invite you to join our team and contribute to our mission of providing superior automobile solutions to our customers.,

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2.0 - 6.0 years

0 Lacs

bihar

On-site

Job Description You will be working as a Telesales Executive at Nestor Homes, Bihar, India, in a full-time on-site role. Your main responsibilities will include making outbound sales calls, generating leads, offering customer support, and nurturing customer relationships. Additionally, you will need to effectively follow up on leads, close sales, and achieve sales targets. To excel in this role, you should possess strong communication skills, proficiency in customer service and support, experience in lead generation and sales, the ability to work both independently and collaboratively, excellent problem-solving and negotiation abilities, and preferably, previous experience in a similar position. A Bachelor's degree in Business, Marketing, or a related field would be advantageous. Join us at Nestor Homes and contribute to our sales team by showcasing your expertise in telesales and customer relationship management.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Deployment Engineer at Pi One Technologies, you will play a crucial role in troubleshooting issues, providing technical support, managing networking tasks, and ensuring the seamless integration and operation of various systems. Your responsibilities will include working with different operating systems to deploy and guarantee the successful implementation of technology solutions. To excel in this role, you should possess proficiency in software implementation, troubleshooting, and providing technical support. Experience in networking and integration, along with knowledge of operating systems, will be essential. Your problem-solving and analytical skills will be put to the test, and your strong communication and collaboration abilities will be key in ensuring effective coordination with team members. While not mandatory, experience with cloud technologies such as Azure and AWS would be advantageous. This is a full-time on-site position based in Chennai; however, a willingness to travel to other cities at short notice may be required. If you are looking to leverage your technical skills and contribute to the successful deployment of technology solutions, we encourage you to apply for this exciting opportunity at Pi One Technologies.,

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6.0 - 15.0 years

0 Lacs

kolkata, west bengal

On-site

As a Project Deployment Manager for in-building solutions, you will be responsible for developing and executing project plans, allocating resources, and creating schedules to ensure successful project completion. You will lead and manage project teams, including partners, to meet quality, safety, and industry standards. Additionally, you will be in charge of managing project budgets, forecasts, and financial performance while engaging with customers to achieve commercial closure. To excel in this role, you should possess strong project management, leadership, and communication skills. Proficiency in project management tools, software, and methodologies is essential. Your problem-solving, analytical, and decision-making abilities will be key in navigating challenges within a fast-paced, dynamic environment. The ideal candidate for this position holds a B Tech degree and has a relevant experience ranging from 6 to 15 years. If you are looking for a challenging opportunity where you can showcase your project management expertise and drive successful project outcomes, this role is perfect for you.,

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2.0 - 6.0 years

0 Lacs

andhra pradesh

On-site

The Business Specialist role is a full-time on-site position located in Vishakhapatnam. As a Business Specialist, you will be tasked with developing business plans, conducting market analysis, and contributing to strategic initiatives. Your daily responsibilities will include communicating with both internal and external stakeholders, delivering exceptional customer service, and supporting overall business operations to facilitate smooth workflow and drive business growth. To excel in this role, you should possess strong analytical skills, a background in business planning and development, effective communication abilities, a customer service-oriented mindset, excellent problem-solving and decision-making capabilities, and the capacity to work both independently and collaboratively within a team environment. A Bachelor's degree in Business Administration or a related field is required for this position.,

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2.0 - 6.0 years

0 Lacs

patna, bihar

On-site

The Marketing Staff position is a full-time on-site role located in Patna. As a Marketing Staff member, you will be responsible for conducting market research, developing and implementing marketing strategies, assisting with sales activities, managing customer relationships, and ensuring high levels of customer service. Your daily tasks will include gathering market data, analyzing trends, creating marketing campaigns, supporting sales teams, and interacting with customers to gather feedback and improve service delivery. To excel in this role, you should possess strong communication skills, market research and marketing strategy skills, experience in sales and customer service, excellent problem-solving and analytical skills, and a Bachelor's degree in Marketing, Business, or a related field. The ability to work independently and collaborate with a team is essential. Prior experience in a similar role would be a plus. Join our team and contribute to our marketing efforts in Patna!,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

The position is based in Pune and follows a hybrid work model, allowing for remote and on-site work as needed. The ideal candidate should be available to start immediately or within 15 days. As a member of the team, you will be responsible for designing, developing, and maintaining .NET applications using C# and Azure. Your expertise in API and web services will be crucial in optimizing these applications for speed and scalability. Additionally, you will be expected to have experience in code development and technical design, demonstrating excellent problem-solving and analytical skills. Strong communication and teamwork abilities are also essential for success in this role. Key Skills: - .NET - C# - Azure - API - Web Services - Code Development If you meet these qualifications and are excited about the opportunity to work with cutting-edge technologies in a collaborative environment, we encourage you to apply.,

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6.0 - 15.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for the deployment of in-building solutions projects, including developing and executing project plans, allocating resources, and creating schedules. As a project lead, you will manage project teams, including partners, to ensure project deliverables meet quality, safety, and industry standards. Additionally, you will oversee project budgets, forecasts, and financial performance, as well as engage with customers for commercial closure. To excel in this role, you should possess strong project management, leadership, and communication skills. Proficiency in project management tools, software, and methodologies is essential, along with excellent problem-solving, analytical, and decision-making abilities. The ability to thrive in a fast-paced, dynamic environment is also important. The ideal candidate will have a B Tech degree and relevant experience ranging from 6 to 15 years.,

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0.0 - 4.0 years

0 Lacs

surat, gujarat

On-site

As a Junior Architect at Cognitive Design Studios, located in Surat or Vadodara, you will be responsible for architectural design, working drawings (architectural and interior), integration, and project management tasks. This is a full-time on-site role that requires a Bachelor's degree in Architecture or a related field. To excel in this position, you must possess strong Architecture and Architectural Design skills. Proficiency in software such as SketchUp, Enscape, AutoCAD, and other relevant tools is essential. Integration and Project Management skills are also crucial for success in this role. In addition to technical skills, you should have excellent problem-solving and analytical abilities. Effective communication and teamwork are important for collaborating with colleagues and clients. Previous experience with design software and tools will be beneficial in fulfilling the responsibilities of this position. If you meet these qualifications and are eager to contribute your talents to a dynamic design studio, please send your portfolio to cognitivedesignstudios@gmail.com.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be working as a full-time SAP Specialist at Aarohana Technologies in Hyderabad, focusing on business process analysis, consulting on SAP FICO, and master data management. Your role will involve utilizing strong analytical skills to optimize SAP solutions for clients on a daily basis. To excel in this role, you should possess expertise in consulting and SAP FICO, along with proficiency in master data management. Experience in SAP implementation and optimization will be beneficial. Strong problem-solving and communication skills are essential for effectively carrying out your responsibilities. Ideally, you should hold a Bachelor's or Master's degree in Information Technology, Computer Science, or a related field. Your contributions will play a crucial role in driving success through continuous improvement and deep expertise in SAP at Aarohana Technologies.,

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0.0 - 4.0 years

0 Lacs

lucknow, uttar pradesh

On-site

The Admin Executive will play a crucial role in ensuring the smooth and efficient operation of the office. You will be responsible for coordinating internal and external meetings, including scheduling, logistics, and documentation. Additionally, you will handle guest accommodations and meal arrangements, book flight and train tickets as needed, and assist with event planning and management. You will oversee office operations, including maintenance, supplies, and equipment, and ensure the smooth functioning of office internet services. To excel in this role, you should possess a minimum of 6 months of experience in any field. Strong organizational and time management skills are essential, along with excellent communication and interpersonal skills. Proficiency in using computers and office software such as Microsoft Office Suite is required. Attention to detail and accuracy, as well as the ability to multitask and prioritize tasks effectively, are key qualities for success in this position. Excellent problem-solving and decision-making skills will also be beneficial. Preferred qualifications for this role include experience in administrative or office management roles, knowledge of event planning and management, and experience with travel arrangements and booking. If you are a highly organized and motivated individual with a passion for administrative work, we encourage you to apply for this exciting opportunity.,

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

As a Specialist Business Consultant (Telecommunications and IT Networking) at Chelson Gordon Consultancy, you will play a crucial role in developing high-quality study materials tailored to Australian college curriculums. Your responsibilities will include creating engaging and accurate content, ensuring alignment with the latest technological advancements, collaborating with subject matter experts and educational institutions, and maintaining material relevance and accuracy. You will also be responsible for assisting Australian colleges in meeting compliance requirements related to educational standards and regulations. This will involve staying informed about changes in educational laws and guidelines, preparing documentation and reports for compliance purposes, and incorporating necessary adjustments into the study materials. In addition, part of your role will involve conducting training sessions and workshops for educators and administrative staff on the use of developed study materials. You will need to provide ongoing support and updates to ensure the effective implementation of materials in the learning environment. As a key member of the team, you will be expected to perform regular reviews and updates of study materials to maintain high standards of quality and accuracy. Your ability to analyze complex data and trends, along with your strong problem-solving and decision-making abilities, will be essential in continuously improving the content based on feedback from educators and students. To excel in this role, you should possess analytical skills and consulting expertise, management consulting experience, strong communication skills, finance knowledge, and relevant experience in the telecommunications and IT networking industry. A Bachelor's degree in Business Administration, Telecommunications, IT, or related fields will be advantageous in meeting the qualifications and skills required for this position.,

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2.0 - 6.0 years

0 Lacs

nagaur, rajasthan

On-site

As a Customer Advocate at Advocate individual, you will be responsible for ensuring customer satisfaction and providing exceptional customer support at our location in Nagaur, India. Your primary focus will be on delivering outstanding customer service and enhancing the overall customer experience on-site. To excel in this role, you must possess strong Customer Satisfaction and Customer Experience skills, along with the ability to effectively communicate with customers. Your experience in the consumer services industry will be a valuable asset as you handle challenging customer situations with empathy and professionalism. Having excellent problem-solving skills, attention to detail, and organizational abilities will be crucial in meeting and exceeding customer expectations. If you are passionate about delivering top-notch customer service and making a positive impact on the customer experience, we invite you to join our team as a Customer Advocate at Advocate individual.,

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4.0 - 9.0 years

0 Lacs

gujarat

On-site

Rushabh Industries is a leading manufacturer of domestic and agricultural pumpsets, offering tailored pumping solutions for various applications. Established in 2000 and headquartered in Ahmedabad, India, the company operates two manufacturing units in Odhav and Sanand. Combining decades of industry experience with modern engineering, Rushabh Industries produces high-quality, durable products. Serving multiple industries including dewatering, agriculture, residential, and waste management, their extensive product range includes dewatering pumps, wastewater and sewage pumps, centrifugal pumps, self-priming pumps, openwell submersible pumps, and vertical submersible pumps. In the role based in Sanand GIDC, Ahmedabad, as a Quality Manager at Rushabh Industries, you will be responsible for leading and managing the Quality function and teams across the plant. Your key responsibilities will include overseeing Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Outgoing Quality Control (OQC) to ensure product conformance for regular and new products. You will also be tasked with deploying and optimizing Inspection Activities, managing in-house calibration activities for instruments and gauges, and analyzing quality data using advanced analytical tools such as SPC, DOE, FMEA, and Root Cause Analysis. Furthermore, you will be expected to support PPAP, FMEA, SPC, Product, Process & System audits, develop, implement, and manage the Quality Management System (QMS) to meet company and industry standards, design and support the creation of SOPs and Work Instructions for processes and operations, handle customer concerns and claims with timely resolution and root cause analysis, monitor and improve KPIs to ensure compliance with quality standards and efficiency goals, and develop and implement quality strategies aligned with customer requirements. As a Quality Manager, you will lead a team of QC engineers and inspectors, act as the point of contact for all customer quality concerns and audits, maintain quality documentation per QMS requirements, track and report quality KPIs including PPM, rejection %, rework %, audit scores, etc., utilize 7 QC tools and CAPA/critical analysis of process and product to improve quality, and lead continuous improvement initiatives such as Lean, Six Sigma, and Kaizen to enhance product quality and reduce process variation. To excel in this role, you should possess key skills in Quality Management, Root Cause Analysis, QMS, Process Quality Assurance, Supplier Quality Assurance, CAPA, Why-Why Analysis, Customer Complaints Analysis, Manufacturing Quality Analysis & Improvement, as well as excellent problem-solving and team management abilities. A Bachelor's degree in Engineering, Quality Management, or a related field is required, along with 4 to 9 years of experience. Experience in the pump manufacturing or related industry is a plus, and the ability to work on-site in Sanand and lead a team effectively is essential.,

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10.0 - 15.0 years

0 Lacs

karnataka

On-site

As a highly motivated and experienced Senior Manager - Operations in the Home Health industry, you will play a crucial role in overseeing the day-to-day operations of the company. Your primary responsibilities will include streamlining processes, managing a team, optimizing productivity, and ensuring smooth operational execution. Your leadership skills, operational expertise, and ability to drive efficiency improvements will be essential in achieving operational success. In your role, you will oversee daily operational activities to ensure efficiency and effectiveness. Monitoring and improving performance metrics such as cost control, productivity, quality, and on-time delivery will be key aspects of your responsibilities. Identifying operational issues and implementing proactive solutions will be crucial in maintaining operational excellence. Additionally, developing and implementing operational strategies to achieve short-term and long-term business goals will be a key focus area. Leading, mentoring, and motivating a team of operational staff will be essential in achieving organizational goals and objectives. Conducting regular team meetings, performance reviews, and training programs will help foster a positive work environment and ensure adherence to company policies and procedures. Analyzing workflows and operational processes to identify areas for improvement will be a key part of your role. Implementing process improvements to increase efficiency, reduce costs, and enhance customer satisfaction will be crucial in driving operational success. Utilizing technology and systems to automate and streamline operations will help optimize processes and drive operational efficiency. Establishing and monitoring key performance indicators (KPIs) to track quality and operational standards will be essential in maintaining high-quality operations. Ensuring adherence to company quality policies and regulatory requirements will be crucial in meeting industry standards. Resolving customer issues and complaints promptly to ensure customer satisfaction will be a key aspect of your responsibilities. Collaborating closely with other departments such as Sales, HR, and Finance to ensure smooth alignment of business objectives will be essential in driving overall organizational success. Assisting in forecasting and planning to meet operational demands and business needs will be crucial in ensuring operational readiness. Preparing regular reports on operational performance, including productivity, costs, and quality, and presenting analysis and recommendations to senior management for strategic decision-making will be key aspects of your role. To qualify for this position, you should have a Bachelor's degree or a master's degree, with relevant certifications being a plus. You should have 10-15 years of experience in operations management in US healthcare (Coding) and a proven track record of managing teams, driving process improvements, and achieving operational goals. Strong leadership and team management skills, excellent problem-solving and decision-making abilities, proficiency in using operational management tools and software, strong organizational and multitasking skills, excellent communication skills, knowledge of budgeting and financial management, and the ability to adapt to changing business needs and priorities are essential skills for this role. As a detail-oriented, strategic thinker with a hands-on approach to execution, you should be proactive, self-motivated, and results-driven. Your focus on efficiency and quality, along with your ability to drive operational excellence, will be crucial in ensuring the success of the company's operations.,

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2.0 - 10.0 years

0 Lacs

haryana

On-site

You will be an experienced solution architect specializing in technology-based business process solutions, joining our dynamic Digital BPS team at NTT DATA. As a Subject Matter Expert (SME), you will closely collaborate with NTT DATA's clients, comprehending their business challenges, and engaging with them to offer consulting and solutions utilizing AI and Automation technologies. Your role involves designing and implementing efficient AI technologies to address clients" needs while aligning with the company's strategies, business objectives, and ethical considerations. Your interactions with clients should instill confidence that NTT DATA is the ideal business and technology partner for their operations. With over 10 years of experience in solution architecture, focusing on business process services, and 7+ years in industries like manufacturing, Telecom, Retail, or Hospitality, you bring a wealth of expertise to the table. Additionally, your 2+ years of experience in automation and machine learning solutions, along with 5+ years in financial modeling, enrich your profile. Your ability to convey business value propositions to executives in both verbal and written formats is a key asset. As a core part of your role, you will act as a solution architect/designer for business process services, independently crafting solutions and responding to RFPs. You will provide consulting on solutions and technologies, steering opportunities to leverage GenAI and AI-based solutions across various platforms. Engaging closely with clients, you will extract technical and functional requirements through workshops with stakeholders, developing comprehensive Point of Views encompassing scope, due diligence, approach, and business/cost benefits. Collaboration with NTT DATA Global business and stakeholders is also a vital aspect of your responsibilities. Your qualifications include a Bachelors/Masters/PhD degree in Computer Science or a related field, along with certifications or degrees in AI and machine learning. Your skill set comprises excellent English communication and articulation, strong proficiency in Excel and mathematics, exceptional problem-solving and analytical capabilities, and a keen enthusiasm for AI/ML technologies, coupled with a proactive attitude towards continuous learning and staying abreast of developments.,

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3.0 - 7.0 years

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ranchi, jharkhand

On-site

You will be joining HACS Engineering and Tech Pvt Ltd as a Service Head, based in Ranchi. In this full-time on-site role, you will be responsible for overseeing the delivery of services to clients and managing service operations across all branches. Your key responsibilities will include coordinating with 15 branch Service Managers and Customers to ensure seamless service delivery, conducting regular performance reviews, and implementing strategies for continuous improvement. You will be expected to address service-related issues, maintain strong customer relationships, and ensure the overall efficiency and effectiveness of service operations. To excel in this role, you should possess strong leadership and team management skills, along with extensive experience in dealership management, service delivery, and client relationship management. Excellent problem-solving, analytical, and strategic thinking skills are essential, as well as effective communication and stakeholder management abilities. You should be comfortable working under pressure, handling multiple tasks simultaneously, and have relevant experience within the industry. The ideal candidate will have a Bachelor's degree or Diploma in Mechanical/Electrical with 3-5 years of experience. If you meet these qualifications and are looking to take on a challenging role leading service management at HACS Engineering and Tech Pvt Ltd, we encourage you to apply.,

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15.0 - 19.0 years

0 Lacs

haryana

On-site

This position is for PV Clean Mobility Private Limited, a leading innovator in advanced automotive solutions based in Gurugram, India. Specializing in designing and manufacturing cutting-edge systems and components for electric, hybrid, and combustion engines, the company aims to make transportation cleaner, more efficient, and affordable. The primary objective of this role is to deliver high-quality automotive components that consistently meet or exceed customer expectations and industry standards. It involves fostering a customer-centric quality culture focused on defect prevention, timely issue resolution, and continuous improvement. The successful candidate will be responsible for implementing robust quality systems to enhance product reliability, reduce customer complaints, and drive overall customer satisfaction. Key responsibilities include developing and executing a comprehensive Quality Strategy aligned with the company's long-term business goals, establishing and monitoring Key Performance Indicators (KPIs) for Quality, driving a culture of quality excellence, overseeing audit plans, championing root cause analysis, ensuring compliance with global quality standards, collaborating with senior leadership, implementing process control measures, and driving innovation in quality processes. The ideal candidate should possess strong leadership and team management skills, in-depth knowledge of automotive quality standards, expertise in quality tools and methodologies, excellent problem-solving and root cause analysis skills, strong communication and interpersonal skills, an analytical mindset, and proficiency in risk management and process improvement methodologies. Qualifications for this role include a Bachelor's degree in Engineering (Mechanical, Automotive, or related field) with a Master's degree being a plus, a minimum of 15 years of experience in quality management with at least 8 years in a leadership role within the automotive or manufacturing industry, and a strong understanding of automotive industry standards and customer-specific requirements.,

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15.0 - 19.0 years

0 Lacs

haryana

On-site

This position is for PV Clean Mobility Private Limited, a leading innovator in advanced automotive solutions based in Gurugram, India. Specializing in designing and manufacturing cutting-edge systems and components for electric, hybrid, and combustion engines, the company aims to make transportation cleaner, more efficient, and affordable. With a focus on global expertise in technology and innovation, along with local R&D capabilities and efficient manufacturing, PV Clean Mobility offers a product portfolio that includes thermal management, fuel management, and actuators for various types of vehicles. As the Quality Manager, your primary objective is to deliver high-quality automotive components that consistently meet or exceed customer expectations and industry standards. You will play a key role in fostering a customer-centric quality culture focused on defect prevention, timely issue resolution, and continuous improvement. By implementing robust quality systems, you will enhance product reliability, reduce customer complaints, and drive overall customer satisfaction. Your responsibilities will include developing and executing a comprehensive Quality Strategy aligned with the company's long-term business goals and values. You will establish and monitor Key Performance Indicators (KPIs) for Quality, drive a culture of quality excellence, oversee audit plans, champion root cause analysis, ensure compliance with global quality standards, collaborate with senior leadership, develop process control measures, lead internal auditors, drive innovation in quality processes, monitor quality-related costs, drive cross-functional collaboration, benchmark against industry best practices, ensure timely reporting of quality metrics, promote sustainability initiatives, and act as the primary point of contact for customer audits. To excel in this role, you should possess strong leadership and team management skills, in-depth knowledge of automotive quality standards, expertise in quality tools and methodologies, excellent problem-solving abilities, strong communication and interpersonal skills, an analytical mindset, proficiency in risk management, and process improvement methodologies. The ideal candidate will hold a Bachelor's degree in Engineering (Mechanical, Automotive, or related field), with a Master's degree being a plus, and have a minimum of 15 years of experience in quality management, including at least 8 years in a leadership role within the automotive or manufacturing industry.,

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3.0 - 7.0 years

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indore, madhya pradesh

On-site

You will be joining KASLIWAL TRUCKING PRIVATE LIMITED, a prominent player in the trucking industry located at 580 MG Road, Indore, Madhya Pradesh, India. Renowned for its commitment to delivering top-notch services, the company takes pride in upholding the highest standards across all its operations. As a full-time Body Shop Manager based in Indore, your primary responsibility will revolve around overseeing the day-to-day functions of the body shop. Your role will entail ensuring utmost customer satisfaction, effectively managing workshops, and handling aftersales services. Effective communication with both the team and customers will be crucial to guarantee that all services align with the company's quality benchmarks. To excel in this position, you should possess prior experience in managing Body Shops and Workshops, along with a proven track record in delivering exceptional customer satisfaction and aftersales services. Strong communication skills, coupled with the ability to lead a team and efficiently manage on-site operations, are essential. Any relevant experience in the automotive industry would be advantageous. Additionally, your adept problem-solving abilities and organizational skills will be key assets in fulfilling the responsibilities of this role.,

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3.0 - 7.0 years

0 Lacs

jodhpur, rajasthan

On-site

Yash Enterprises is a renowned organization in the field of debt management, with a rich history dating back to 2006. Our commitment spans over 17 years, during which we have earned a stellar reputation for our high-quality services and unwavering punctuality. Headquartered in Jodhpur, we have strategically established our presence across North and West India, ensuring seamless service delivery through our extensive network of branches. At Yash Enterprises, we uphold values of excellence, meticulous management, and robust process architecture, and we are now seeking skilled professionals to join us in our ambitious expansion plans. As a part of our team, you will be expected to possess the following qualifications: - Proficiency in Debt Collection and Cash Collection techniques - Exceptional Communication skills to effectively interact with clients and colleagues - Basic Computer Literacy to navigate relevant software and tools - Sound understanding of Finance principles to guide decision-making processes - Strong problem-solving and negotiation abilities to resolve issues efficiently - Capability to work autonomously and efficiently manage time to meet deadlines - Prior experience in the debt management or financial services industry will be advantageous - Minimum educational requirement of a high school diploma or equivalent; a degree in finance, business, or a related field is preferred If you are a dedicated professional looking to contribute to a dynamic organization with a proven track record of success, we welcome you to apply for this exciting opportunity at Yash Enterprises. Join us in our journey of growth and innovation as we continue to set new benchmarks in the industry.,

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

For more than 40 years, Accelya has been your partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in your hands so you can move further, faster. You will be responsible for: - Providing advanced troubleshooting as second-line support for complex technical issues escalated from L1 support, including troubleshooting software, hardware, network, and system problems. - Investigating and resolving service requests related to desktop/laptop configurations, software installations, operating systems, network connectivity, and other IT-related issues. - Assisting with the configuration, deployment, and installation of software and hardware, ensuring that all systems meet the organizations technical requirements and standards. - Escalating unresolved or critical issues to L3 support or other relevant technical teams while ensuring proper documentation of all troubleshooting steps and actions taken. - Providing remote support to end-users for troubleshooting and issue resolution, using remote desktop tools and other IT support software. - Performing detailed root cause analysis of recurring technical issues, identifying and implementing solutions to prevent reoccurrence. - Collaborating with L1 support teams, IT infrastructure teams, and other departments to ensure efficient incident management and resolution. - Maintaining accurate and up-to-date records of incidents, including detailed descriptions of issues, solutions, and follow-up actions in the ticketing system (e.g., ServiceNow, JIRA). - Providing guidance and training to L1 support team members on troubleshooting techniques, tools, and processes. Contributing to knowledge base articles and documentation for internal use. - Monitoring system performance and alerts to proactively identify potential issues before they impact end-users, following established protocols. - Providing feedback on processes, procedures, and tools and contributing to continuous improvement initiatives aimed at increasing the efficiency and effectiveness of the support team. You should have: - A Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). - 1-2 years of experience in IT support, troubleshooting, or a similar technical role. - Strong knowledge of operating systems (Windows, macOS, Linux) and experience troubleshooting system performance, software issues, and networking problems. - Familiarity with IT service management platforms (e.g., ServiceNow, JIRA) and ticketing systems. - Excellent problem-solving and analytical skills with a methodical approach to diagnosing and resolving issues. - The ability to effectively communicate technical concepts to both technical and non-technical users. - Strong organizational and time-management skills, with the ability to handle multiple tickets and prioritize tasks effectively. - The ability to work well independently and as part of a team, collaborating with cross-functional teams as needed. - Strong attention to detail and documentation skills. Preferred qualifications include: - IT certifications such as CompTIA A+, Microsoft Certified: Windows, Network+, or equivalent. - Experience with remote desktop and remote support tools. - Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN). - Experience supporting cloud-based applications and services. Accelya offers an open culture and challenging opportunity to satisfy your intellectual needs, flexible working hours, smart working in a hybrid remote/office environment, work-life balance, and an excellent, dynamic, and multicultural environment. About Accelya: Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers, and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya is trusted by industry leaders to deliver now and for the future. The company's passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya is proud to deliver leading-edge technologies to customers including through its partnership with AWS and through the pioneering NDC expertise of its Global Product teams. Accelya enables innovation-led growth for the airline industry and puts control back in the hands of airlines. Visit www.accelya.com for more information.,

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