Customer Relationship Management Executive

Job Description

Hiring CRM for plant based in Siltara Job location near Vidhan Sabha Road, Raipur, Chhattisgarh. Interested candidates apply on - ✉️ hr@vaayushanti.org 📞Contact on -9039099211 • Develop and maintain relationships with existing customers • Identify new business opportunities with current customers • Respond to customer inquiries and complaints promptly • Resolve customer issues efficiently and effectively • Collect and analyze customer feedback to improve services • Identify trends and areas for improvement • Prepare and submit quotations to customers within specified timelines • Develop customized proposals to meet customer requirements • Collaborate with sales team to meet sales targets • Provide customer insights to support sales efforts • Update and maintain gimmick book (catalog of products/services) regularly • Ensure accuracy and relevance of product/service information • Submit regular customer service reports to management • Ensure compliance with company policies and regulatory requirements Qualifications • Bachelor's or Master’s degree in Business, Marketing, or related field. • 2-5 years in CRM, customer engagement, or a client-facing leadership role. • Proven success in managing VIP or high-value clients. • Excellent communication, reporting, and presentation skills. • Strong team leadership and cross-functional collaboration experience. • Fluent in English (both spoken and written) – essential for daily communication with international clients. 🏭 For company profile visit vaayushanri.org.