15254 Customer Relationship Jobs - Page 33

SUMMARY Summary We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction. Responsibilities Handle inbound customer queries, complaints, and escalations with professionalism Provide timely and effective resolutions within SLA timelines Identify opportunitie...

Key Responsibilities: Lead, manage, and motivate a team of Customer Service Executives handling inbound and outbound voice processes for domestic clients. Drive achievement of KPIs including CSAT, AHT, FCR, Quality, and SLA adherence. Monitor daily operations, analyze call reports and dashboards, and implement corrective actions as needed. Manage workforce planning, staffing, scheduling, and real-time queue management. Handle escalations and ensure prompt and effective resolution of customer issues. Collaborate with Quality, Training, and Workforce Management (WFM) teams to enhance performance and productivity. Conduct regular performance reviews, feedback sessions, and coaching for team mem...

Job Summary: The Customer Service International Voice Supervisor is responsible for leading and managing a team of customer service representatives handling international voice processes. The role ensures delivery of high-quality service, achievement of SLAs, and adherence to company standards while maintaining excellent customer satisfaction and team performance. Key Responsibilities: Team Leadership & Operations Management: Supervise and motivate a team of international voice associates to achieve performance goals (AHT, CSAT, FCR, Quality, and Attendance). Manage daily operations, monitor call volumes, and ensure staffing levels meet service demands. Conduct team briefings, performance re...

Join our team as a Non-Voice Email Support Associate. We welcome candidates with a qualification of PUC and graduates and postgraduates, both freshers and experienced individuals, to be part of our dynamic team. VOICE/ LIVE CHAT PROCESS (US CUSTOMER SUPPORT) Step into a global career where your typing speed and communication skills shine! IVR is live 08069 578070 (for calls only). Direct HR Support for Escalations: HR Priyanka +91 80731 24512 HR Princia +91 80883 19689 HR Liyana +91 63602 75410 HR Likitha +91 63638 37965 HR Fathima +91 93535 36819 Responsibilities: Handle email and chat non-voice tasks efficiently and accurately, ensuring adherence to quality standards and deadlines. Handle ...

jobs-opening - Xira Infotech - Digital Marketing Agency in India Join the Team! All Job Category All Job Category All Job Category Customer Relationship Manager Digital Marketing Flutter Developer Graphic Designer Photoshop Designer Sales and Marketing Search Engine Optimization Specialist SEO Executive Social Medial Executive Video Editor All Job Type All Job Type All Job Type Full Time All Job Location All Job Location All Job Location Vapi Sales and Marketing Full Time Digital Marketing SEO Executive Video Editor Customer Relationship Manager Social Medial Executive Xira Infotech is a trusted IT solutions provider, dedicated to helping businesses thrive in the digital age. We specialize i...

CNC Machine Programmer Job Details | Ingersoll Rand Careers Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Ahmedabad, GJ, IN, 382330 Job Title: CNC Programmer/Engineer Location: Sanand Naroda (Ahmedabad) About Us: Ingersoll Rand India Ltd. is a multinational company with a strong presence in industrial manufacturing. We operate two key plants near Ahmedabad one in Naroda and the other in Sanand specializing in the production of compressors and their accessories for a wide range of industrial applications. These facilities are integral to delivering high-quality, reliable products that support various value streams across domestic and internati...

Qualification BTech/Diploma in Electrical Engineering. Experience 7+ years of Sales Marketing experience of Transformers/Switchgear/Compact sub-Station etc. to EPC companies/DISCOMS/UTILITIES /REALITY SECTORS/INDUSTRIES. Skills Required The candidate should have minimum 7+ years of Sales Marketing proven experience of Transformers / Switchgear / Compact sub-Station etc. to EPC companies / DISCOMS / UTILITIES / REALITY SECTORS / INDUSTRIES. Should have front end marketing experience with strong focus on Sales Marketing Business Development and Customer Relations. Familiarity with Electrical Engineering concepts for executing the sales marketing functions, knowledge of concept selling Generati...

Solutions Engineer At Unbox Robotics About Unbox Robotics We at Unbox Robotics are revolutionizing warehouses and distribution centers by building the world's most compact, powerful, and flexible mobile robotics systems for the new age of warehousing. Our product is the world's first of its kind AI-powered parcel sorting robotic system that gets installed 10X faster, saves 50+% space, and improves productivity by more than 3X with 50% fewer robots than that of the competition. Founded in 2019, we are backed by marquee investors and angels. We are looking to add to our team of thinkers, innovators, and doers and would love to have you join us at the Pune, India, office and build the future of...

Job description: Exceptional, innovative people Passionate about delightful user experiences, clear about doing the right thing and hungry to impact millions of lives. What is this role about : As part of the BD & Partnership team, you will be part of the very first team of Relationship Managers for the Corporate Salary Accounts program You will build & preserve trusting relationships with corporate clients to expand our Salary program Responsibilities: Acquire new Corporate relationships and open Salary Accounts of their employees via B2B channel & have strong network / client list. Ability to leverage network or other channels to identify and qualify new leads. You will spearhead complete ...

Manage customer relations via clear communication & quick issue resolution. Build loyalty through excellent service. Strong Hindi & English skills. Good sales mindset. Outbound sales & insurance knowledge preferred. Graduate with 0-2 yrs experience. Health insurance Provident fund

Looking for a polite and organized Client Relationship Manager to handle government clients & payment follow-ups. Must have strong communication, Excel skills, and experience in client coordination. Required Female Candidate Con:-8655341995 HR Required Candidate profile We are looking for a polite, organized person to manage our government clients and handle payment follow-ups. The role needs someone who can speak softly, write well, and build long-term client trust.

About JUSTO: JUSTO Realfintech is a product of the knowledge and expertise of many proven industry leaders who come together to support our mission of helping developers grow in today s cut-throat competition. With a deep-seated thirst for knowledge and a firm understanding of the real estate ecosystem, our multifaceted perspective helps the developer to bring in their product in a very innovative way. Thereby, increasing the surety of success. Key Requirement Good English Communication. Go getter Attitude. Self-Motivated. Presentable. Good Co-ordination and convincing skill. Job Profile Managing and converting walk-ins to closures; Attending walk ins and Closing deals along with proper foll...

Your future role Take on a new challenge and apply your project management expertise in a dynamic and innovative environment. Youll work alongside collaborative and dedicated teammates. You'll play a critical role in ensuring the successful delivery of projects by leading and coordinating activities and stakeholders from project transfer to close-out. Day-to-day, youll work closely with teams across the business (such as tendering, engineering, and operations), define project objectives and strategies, and ensure alignment with customer contractual requirements, and much more. Youll specifically take care of project governance and financial performance optimization, but also lead the project...

Experience Manager - Converge Converge Mumbai, Full Time Roles and Responsibilities The Experience Manager will be the strategic leader responsible for defining and executing the campus-wide experience strategy. This role will own Converge operations, app deployment, service level agreements (SLAs), budgets, revenue plans, and ESG objectives to ensure a premium and sustainable workplace environment. The Experience Manager will lead and mentor the Customer Relationship Manager and senior team leaders, driving long-term tenant retention and commercial performance. Key Responsibilities Own and execute campus-wide strategy, including Converge App deployment, amenity management, budget adherence,...

AXIS-L-A08155 FP&A Grade DM / Manager Business Bank level Department F&A Sub - Department FP&A Location Worli FP&A FP&A Team generate detailed Business profitability, capital computations and various reports for Business teams including RAROC and monitoring profitability metrics of the Bank at granular level Dedicated Business Fice teams to work with Business teams to drive organizational level objectives Role The role involves working with multiple stakeholders to generate desired outcomes by driving individual specific areas within FP&A including Fund transfer pricing (FTP), capital reporting, etc Understanding of capital computation and business profitability reporting 1 Work data managem...

Experience: 1+ years of experience. Preferred Qualifications: Work as part of the Customer Support team Demonstrate professionalism, confident, telephone skills Establish and maintain excellent customer relationships To carryout customer support functions that meets deadlines and responsibilities, demonstrating, politeness, proficiency, and skilled behavior. Timely and professional response to incoming telephone calls Resolve customer product and service queries/complaints Pricing enquiries Internet queries/registrations Proof of delivery requests Invoice queries Administration of product returns Provide information on product availability Provide Certificates of Analysis Any other customer ...

Responsibilities: Client coordination for their enquiry/order finalisation/dispatches/payments and after sales service coordination Making Sure all the leads of the clients after placing orders are met

Customer Engagement Manager Location: Chennai (Work from Office) Experience: 5-8 years Employment Type: Full-time Seeking a proactive and client-focused Customer Engagement Manager to manage relationships with our banking clients. This role requires strong communication, coordination, and analytical skills to ensure seamless collaboration between Bank IT teams and client stakeholders turning business requirements into successful project outcomes. Key Responsibilities: Act as the primary point of contact between the clients business and IT teams, ensuring clarity and alignment across all communication. Understand and interpret customer requirements to create actionable plans and drive them th...

Role Purpose The Delivery Principal is a key leadership role responsible for the successful delivery of projects and driving growth within a client account. This role oversees the delivery of complex solutions and services, including application modernisation and digital transformation initiatives, leveraging cloud technologies (Azure, AWS). The Delivery Principal works closely with cross-functional teams and clients to ensure the highest standards of governance, quality, and client satisfaction throughout the lifecycle of large and complex projects. Additionally, the role includes: Revenue forecasting and financial tracking Implementing contingency plans when actual results deviate from for...

Senior Customer Service Executive - International Voice Process To schedule an Interview call - HR SHOAIB (+91 7019251229) Requirements:- - Excellent Communication in English. - Prior experience in US/UK/Australian voice process. - Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral. - Experienced are welcome to apply!! - Immediate joiners only. Job Description: As an International Voice Process Associate for a Senior Customer Service Executive domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communic...

Strong communication & interpersonal skills with the ability to build lasting client relationships. Experience in lead conversion and follow-ups from inquiry to project closure. Basic understanding of interior design concepts and industry trends . Performance bonus

Job Description We are seeking a dedicated individual to provide accurate information about our products and services while guiding customers in making informed decisions. The primary responsibilities include: Resolving customer issues and concerns efficiently to ensure high customer satisfaction. Maintaining a thorough understanding of our products, services, and policies to effectively address customer inquiries. Responding accurately and promptly to customer inquiries through various channels, including phone, email, and chat. Escalating complex issues to higher authorities when necessary and following up on their resolutions. Keeping detailed and accurate records of customer interactions...

Roles and responsibilities: • Responsible for meeting Monthly Sales targets of Solar PV systems for Residential clients. • Lead Generation - Ensure that all marketing leads being assigned are followed up and work with marketing team to maximize deal conversion and order bookings. Apart from this, candidate is expected to generate their own leads and develop channel partner network in their territory with assistant from the AGM Sales • Develop an understanding of ROI, payback calculation to incorporate in their sales proposals to potential customers • Perform Site Surveys, generate Techno-Commercial proposals using the Freyr Energy Platform etc. • Report on daily basis to AGM Sales/ Sr. SM on...

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to “Deliver the best people flow experience”. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Why this role? KONE India is embarking upon an exciting growth phase and this represents an opportunity for you to join our Hyderabad KONE India, as Senior Engineer/Assistant Manage...

Customer relationship management • Proactively develops and creates customer relationships in his/her area of responsibility • Is accountable for developing KONE position in his/her customer base or market area • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) • Ensures customer satisfaction and solving complaints with the rest of the KONE team • Documents the customer and contact information, maintains customer data • Promotes asset management plans with customers to support budgeting Sell • Proactively generates opportunities from existing customer base • Collaborates with maintenance team for leads (maintenance technicians) • Is accou...