1853 Customer Queries Jobs - Page 42

Handle outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply Perks and benefits Salary+Attractive Incentives

Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging & resolving complaints Knowing our products inside & out so that you can answer questions Processing orders, forms, applications, requests Required Candidate profile Excellent communication skills Voice Process Work From Office Perks and benefits Salary+Unlimited Incentives

WHATSAPP YOUR RESUME - GAGAN GUPTA - 7838781484 We are hiring for International Voice Process Customer Support roles with Teleperformance. Looking for candidates who are passionate about delivering excellent customer service to international clients. PROFILE - CUSTOMER SERVICE EXECUTIVE/SENIOR CUSTOMER SERVICE EXECUTIVE/SALES EXECUTIVE SALARY - 24K IN HAND TO 40K IN HAND + LUCRATIVE INCENTIVES FREHER SALARY - 24K IN HAND FOR EXPERIENCE - UPTO 40K IN HAND BOTH SIDE CAB PROVIDED ROTATIONAL SHIFTS 5 DAYS WORKING 2 ROTATIONAL WEEK OFFS WORK LOCATION - GURGAON / NOIDA Preferred candidate profile Key Responsibilities: Handle inbound/outbound calls and resolve customer queries Ensure customer satisfaction with timely and professional solutions Follow communication scripts and standard procedures Work in rotational shifts (including night shifts) Eligibility: Graduates/Undergraduates can apply Must have excellent spoken English International voice process experience preferred Freshers with exceptional communication skills are also welcome Shift & Schedule: Rotational Shifts (24x7) 5 Days Working Location: Noida or Gurugram (Candidate must be open for either location) Perks and Benefits: Attractive salary + Huge incentives Cab facility provided Opportunities for career growth Note: You will be screened and aligned to a suitable process based on your communication skills and experience. WHATSAPP YOUR RESUME - GAGAN GUPTA - 7838781484 https://chat.whatsapp.com/B8x5fXWbSNg1D0JDqHXusg

Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills

Engaging with potential & existing clients via phone to promote properties, generate leads & drive sales Meet sales targets through effective calling techniques Handle customer queries, provide sales support Close deals with strong negotiation skills

to manage customer relations and post-sales operations for a reputed real estate developer. The role involves handling client queries, Email, Legal, coordinating documentation, payments, handovers, and ensuring high customer satisfaction.

Customer Service Representative responsible for handling all customer inquiries, online and offline, about our products and services. Understand, resolve, & coordinate with internal teams to ensure customer satisfaction and drive business conversion. Required Candidate profile Females Comfortable with the job location Good in communication Relevant exp in CSR or sales coordnation

Roles and Responsibilities Handle cash transactions accurately and efficiently at the checkout counter. Manage customer queries related to billing, returns, and exchanges. Ensure timely collection of payments from customers. Maintain a clean and organized workspace, adhering to store standards. Provide excellent customer service by being friendly, patient, and attentive. Desired Candidate Profile 0-1 year of experience in retail or hospitality industry (cashier activities). Strong skills in billing, cash handling, cash collection, customer handling, and customer queries. Ability to work effectively under pressure during peak hours or special events. Basic knowledge of receipt taking procedures.

Job Title: Customer Support Executive US Inbound Process Company: Volvice Technologies Pvt. Ltd. Work Location: Work From Office Experience: 0 to 2 Years Shift: 24/7 Rotational Shifts Week Offs: Rotational Job Description: We are seeking enthusiastic and customer-focused professionals to join our US Inbound Process team . As a Customer Support Executive , you will be the voice of the company, ensuring seamless communication with customers and resolving their queries with clarity and confidence. Key Responsibilities: Handle incoming customer calls from US-based clients Provide accurate information and resolve customer issues efficiently Maintain a high level of professionalism and empathy during all interactions Ensure adherence to quality and compliance guidelines Document all customer interactions accurately in the system Work collaboratively with internal teams for escalated issues Maintain productivity and performance targets consistently Required Skills: Excellent verbal communication skills in English Ability to handle high-volume inbound calls Strong customer interaction and problem-solving skills Good time management and multitasking abilities Basic knowledge of MS Excel or CRM tools (preferred) Willingness to work in night shifts and rotational schedules Eligibility Criteria: Graduates from any stream Freshers and candidates with up to 2 years of BPO/voice process experience Comfortable with night shifts and working from the office Salary: Best in industry (based on experience and skills) How to Apply: Send your updated resume to supriya.arveeti@volvice.com/ashok.k@volvice.com with the subject: "Application US Inbound Process" Please fill the below form : https://lnkd.in/efAMjgyk

Knowledge of Order management, , Work on ERP to promptly acknowledge and enter orders with complete accuracy Generate MIS reports for Order Status Backlog, Past Due & Forecasts Ability to work closely with Global interfaces.

Handle customer queries & concerns effectively through inbound & outbound calls Provide exceptional customer support by addressing inquiries, resolving issues, & offering solutions Demonstrate a customer-centric approach Customer Care Voice Process Required Candidate profile Conduct outbound calls to follow up on customer inquiries and provide necessary assistance. Utilize excellent communication skills to communicate with customers clearly and professionally.

Maintain customer records & refer potential leads to the sales department Voice Process Customer Care Rotational Shift Handle Customer Queries Bulk Hiring

Handle inbound and outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply

Conduct outbound calls to engage with customers and address their inquiries effectively. Handle customer queries with professionalism and empathy, ensuring a positive customer experience. Required Candidate profile Strong convincing skills to effectively engage with customers and achieve desired outcomes. Ability to handle outbound calls and address customer queries efficiently.

Position Title: Assistant Manager / Manager CRM Reporting To: Sr. Manager CRM Job Summary We are seeking a highly motivated Assistant Manager / Manager – CRM to oversee client relationship management activities for our real estate business. The ideal candidate will act as the primary liaison between clients and internal teams, ensuring world-class service delivery and driving customer satisfaction. Key Responsibilities Client Engagement & Support: Serve as the first point of contact for all client inquiries, concerns, and service requests.Proactively build and maintain strong relationships with prospects and existing customers. CRM Data Governance: Ensure accurate entry, validation, and maintenance of all client data within the CRM system.Develop and enforce data-quality standards and workflows to optimize CRM utilization. Cross-Functional Coordination: Partner with Sales, Marketing, Legal, and Operations teams to facilitate end-to-end client servicing.Track document processing, agreement execution, and handovers to ensure timely completion. Payment & Collection Management: Monitor client payment schedules and follow up on overdue invoices.Resolve discrepancies and coordinate with Finance to ensure collections targets are met. Reporting & Analysis: Generate and distribute weekly/monthly dashboards on client interactions, pipeline health, and service metrics.Provide actionable insights and recommendations to senior management for continuous improvement. Skills and Qualifications Educational Background:Any Degree . Professional Experience: 3–8 years of hands-on experience in CRM management from real estate sector. Proven track record of managing end-to-end client lifecycle and driving process improvements. Technical Proficiency: CRM).Proficient in MS Office suite, particularly Excel and PowerPoint. Communication & Interpersonal Skills: Excellent verbal and written communication abilities.Skilled at conflict resolution and problem solving in high-pressure environments.

Requirements for International Voice Process: *Excellent Communication Skills *5 Days Working *Rotational Shift *HSC- 6 Month Experience Required *Graduate - Fresher/Experienced * Immediate Joiners Call HR Krapanshi 9111762733 Required Candidate profile Excellent verbal and written communication *HSC - 6 month experience required *Graduate - Fresher/Experienced *BPO/BFSI Experience preferred Looking for immediate joiners

Responsibilities: * Welcome and assist walk-in customers with politeness and professionalism * Participate in local branch promotions (e.g., umbrella marketing) * Build strong relationships with clients * Handle complaints professionally Food allowance Provident fund

Apply Now Job Title Customer Service Representative Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements This position provides customer service support and resolution of routine problems regarding client's product or services Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff In case you are selected for a Content Moderator role, please note that: The nature of the job will include accessing explicit content that includes text, picture, video etc It will involve content creation; moderation & review of content uploaded on the platform The reported content will need to be reviewed to find out any kind of abuse including & not limited to Violence, Extremism, Pornography, & Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our clients terms of service Candidate Profile Graduate / Undergraduate in any discipline (may vary basis the job requirement) 0 to 3 years of relevant experience Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Job requirements may vary by country and will not contravene any local laws Career Framework Role Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge Works with close supervision and clearly defined procedures Starting to demonstrate familiarity with client terminology, operating standards and procedures Starter without sustained metric performance levels Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem-solving skills Demonstrate strong probing and problem-solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title Concentrix is an equal opportunity employer Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic NOTICE: Recruitment Fraud Alert Concentrix hires people solely based on merit We do not request or accept payments or security deposits from candidates during our hiring process We also don't solicit payment to verify a candidate's banking information upon employment If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam Learn more: https://www concentrix com/scam-warning/ Location: India Thane G-Corp, Maharashtra Language Requirements Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Apply Now

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Gurugram. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Only Graduate can apply. Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 18k to 22k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number Durgendra Gautam- 8090893338 NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT 8090893338 Regards, Durgendra Gautam Senior HR Specialist Recoup Info. #gurugram#noida#noidajobs#jobs2025#lko#immediatejoiner#freshers#graduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#voiceprocess#voiceprocess#blendedprocess

To communicate with Clients & with the SEO team, if anything is needed, approvals of the same needs to be taken and follow-up where required Excellant English speaking skills Pure Day shift Sat & Sun fixed off Min 1 year exp into customer service Required Candidate profile Mailbox management, Client Meetings,Whatsapp Texts,Review meetings Call/Whats App HR Ashwini @ 8591702057

Hiring for Customer service - International voice process Graduate - Fresher Undergraduate - 6 month experience required Salary - 3 LPA to 4.25 LPA 5 days working with any 2 week off Cab service available Immediate joiners HR Arti 9522754537

Senior Engineer/Engineer - Customer Complaint Required Candidate profile Candidate must have 5-7 years of experience in customer complaint

Senior Engineer/Engineer - Customer Complaint Required Candidate profile Candidate must have 5-7 years of experience in customer complaint

: Job TitleClient Service Analyst LocationGurgaon, India Role Description Cash transaction processing and verifications SA/CA/ Demat account opening KYC screening Account maintenance and customer instructions processing To Handle Customer Walkins and resolve their queries To handle legal correspondence within the defined timeframe To process Inward and Outward remittances within RBI framework What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits). Ensure complete resolution to all customer queries and submission of all the customer instructions with 100% accuracy. Ensure accurate checking/transmission of Inward remittances including exchange rates Ensure accurate checking/submission of account opening documents w.r.t KYC Policy. Effective service delivery by reducing customer turnaround time. Ensure NIL operational losses / compensation to customer due to any incorrect communication. Follow Complaint management procedures. Ensure correct and timely resolution of complaints. Any suspicious transaction/activity must immediately be reported to the supervising officer. Overall upkeep of desk as per clean desk policy standards. Your skills and experience At least 5-7 years of relevant experience in a bank or financial institution of repute Should Be a Post Graduate (MBA preferred) Certification in NCFM Series (Demat Operation)/ FEDAI is an added advantage How well support you

We are astylish and sustainable online clothing brand specializing in high-quality linen garments. We are dedicated to delivering timeless, comfortable, and eco-friendly fashion. As we expand, we are looking for a Customer Care Representative to join our team and provide exceptional support to our valued customers. This role is ideal for a woman who is passionate about customer service and sustainability and enjoys working in a fast-paced, remote environment. The selected candidate will handle customer queries, resolve issues efficiently, and ensure a seamless shopping experience across multiple communication channels, including email, live chat, and social media. Key Responsibilities: Respond promptly and professionally to customer inquiries via email, live chat, and social media. Assist customers with product details, sizing recommendations, and order-related concerns. Process and manage returns, exchanges, and refunds as per company policies. Handle customer complaints with patience, empathy, and problem-solving skills to enhance customer satisfaction. Stay updated on product offerings, company policies, and sustainability practices to provide accurate information. Troubleshoot and resolve issues related to website navigation, product availability, shipping, and order processing. Monitor and follow up on open customer cases to ensure timely resolutions. Work closely with logistics and marketing teams to enhance customer experiences. Track customer feedback, report recurring issues, and suggest areas for improvement. Assist in creating FAQs, help guides, and other customer support resources. Required Qualifications: Previous experience in customer service or support role (preferably in e-commerce or fashion). Excellent English-speaking and written communication skills with the ability to communicate clearly, professionally, and empathetically. Strong problem-solving skills with a customer-first approach. Ability to work independently in a remote environment and manage tasks efficiently. Tech-savvy with experience in customer service tools like Zendesk, Freshdesk, or similar platforms. Knowledge of linen fabric, fashion trends, or sustainability practices is a plus. Comfortable working in a fast-paced and evolving business environment. Preferred Skills: 2 years in customer service or support role (preferably in e-commerce or fashion). Experience working in a remote customer service role. Multilingual skills (a plus, but not required). Familiarity with social media-based customer service (Instagram, Facebook, etc.). What We Offer: Benefits: Paid time off, bonuses. Work Schedule: 10 AM 6 PM, Day shift (Monday to Saturday). Employee discounts & professional growth opportunities. An inclusive, empowering, and supportive work environment. skills : - customer support, e-commerce, fashion industry, online retail, customer inquiries, order processing, refunds, exchanges, returns, issue resolution, live chat support, email support, social media customer service, Zendesk, Freshdesk, remote work, problem-solving, communication skills, English proficiency, customer experience, sustainability, fast-paced environment, teamwork, customer satisfaction.