2878 Customer Queries Jobs - Page 46

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for an international BPO in Mumbai and Kolkata . If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (US Healthcare International Process) Location : Aeroli,Mumbai And Salt Lake City, Kolkata Key Responsibilities:- Handle inbound and customer queries via call . Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisf...

Job Description: Will be the first point of contact of the company and provide comprehensive support via Live Chat, Phone, and Email. Install, train, and implement product at various customer locations and ready for travel for demo and post-sale support. Roles & Responsibilities: Be able to understand the nature of client issues and resolve them in a timely and efficient manner. Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software. Self-motivated and be a team player. Maintain policies and procedures when working with clients and provide appropriate information. Collaborate with team members on knowledge transfer, procedures, and standards. Maintain accura...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

S No. Details Description1 JD# 2 Domain Customer Service3 Category Voice4 Level 1A Associate level5 Educational Qualification Graduate / HSC6 Experience Worked in service IndustryExperience of 6 months and above desirable.Experience in call center will be an advantage.7 Age 8 Communication Skill required Voice ClarityAccent Neutrality Fluency in EnglishGrammar9 Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operationsWillingness to rotate shifts, as neededCourteous with strong customer service orientation.Dependable with attention to detail.Good listening and speaking skills.Willingness to learn.Good sales skill...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Description: Role: CST Associate Blend Process (Voice & Non-Voice) Location: MIra Co-operative Housing Society, AG Nagar, MIDC, Mira Road East, Mira Bhayandar, Maharashtra 401107 Experience: 0-5 years Working Days: 6 days a week Shift Timing: 8.30 AM to 5.30 PM Role Overview: We are looking for a highly motivated and dynamic CST Associate for the Blend Process to join our team in Mumbai. The role will include both voice and non-voice processes where you will be responsible for handling customer interactions and providing support through various communication channels. Key Responsibilities: Handle inbound and outbound customer calls for voice-based customer service support. Respond to cus...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Role: Customer Experience Executive (Inbound & Upselling) Location: Bangalore (Work from Office) About NoBroker: NoBroker is Indias first proptech unicorn, eliminating brokerage in real estate. Backed by top investors like Google and General Atlantic, we serve over 30+ lakh customers monthly across major Indian cities. Responsibilities:Handle inbound calls and resolve customer queries with professionalism. Coordinate with internal teams to ensure timely issue resolution. Upsell relevant services during customer interactions. Maintain accurate call logs and performance reports. Experience: 6Month - 1years Requirements: We are hiring 2 candidates with strong communication skills in Hindi, ...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Designation:Customer Service - Inbound Payroll-No 1 General Insurance Co Payroll Job Location-Vashi Process-Inbound Salary-16K to 29K Net+Incentive Day Shift 5 DAYS WORKING Work From Office Call 8080126356 Trupti www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY

As a Customer Support Executive at Bridging Technologies, you will play a key role in managing customer queries and complaints with a focus on maintaining a positive, empathetic, and professional attitude towards customers. Your responsibilities will include responding promptly to customer inquiries, communicating through various channels, acknowledging and resolving complaints, and processing orders and requests. It is essential to have a strong customer orientation, excellent communication skills, and the ability to multitask effectively. In this role, you will be expected to have proven experience in customer support, exceptional phone handling skills, and the capability to adapt to diffe...

Job description. Mega drive - Hiring for International Non - Voice Process We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice (30) and non-voice channels,chats (70), providing excellent service and resolving queries efficiently. Designation:-Associate Work Location:-Work from Office Education:-Graduates freshers/ Undergraduate freshers Experience:-Any experience Mumbai Candidates only Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, ...

Walk-in Drive at upGrad 12th Sep 2025 | 10AM- 4PM Register Here: https://forms.office.com/r/FatnS1SY27 Venue: upGrad (Rekrut Office), 2nd Floor, Smartworks Fleet House, Next to Marol Metro Station, Andheri East, Mumbai 400059 POC: Saniya (HR) Open Positions: Associate/ Sr. Associate Customer Support Business Unit: Working Professional Salary Range: 4.5 6.5 LPA Shift Timings: 12:30 PM – 9:30 PM OR 10:30 AM – 7:30 PM (Mon–Fri | Work from Office) 1-way drop-off facility for female employees About the Role At upGrad , we are shaping the future of education. As an Associate/ Sr. Associate – Customer Support , you will play a key role in ensuring our learners have a seamless experience. From onboa...

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

We are hiring only freshers under the NAPS (National Apprenticeship Promotion Scheme). This program is specially designed for young candidates who want to start their career and gain practical work experience. Job Role: Customer Support Duration - 360 Days Program: NAPS (Apprenticeship Training) Location - Noida, Sector -125 Salary/Stipend: Up to 17,000 per month (as per company policy) Benefits: You will get hands-on training, industry exposure, and a chance to learn while working. After successful completion, you may also get an opportunity for a regular position in the company (based on performance and company requirement). This is a good opportunity for freshers to start their career jou...