2844 Customer Queries Jobs - Page 41

•Help customers buy books, magazines, and other items •Help customers find books •Process returns and refunds •Answer customer questions •Recommend books to customers •Maintain customer and inventory records •Help customers and faculty locate books

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS through timely resolutions * Collaborate with teams for issue escalation * Ensure exceptional customer experience * Resolve complaints promptly Provident fund Performance bonus Flexi working

Experience Required: Minimum 1 year of experience if 12th pass Fresher welcome if graduate Key Responsibilities: Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills: Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and ...

A leading Crypto startup is hiring for the role of Customer Support with 2+yrs of exp in handling issues and queries by providing 24/7 multi-channel support. They must have basic understanding of cryptocurrency, blockchain KYC, and AML regulations. Required Candidate profile -3+yrs of exp in Customer Support preferably in a start-up or cryptocurrency firm. -Willingness to work in a 24/7 rotational shift.( Tuesday off ) -Fluency in English, Hindi and regional is an add on

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Any Graduates & under Graduates can apply. Candidates should have 1 Year in BPO Should have excellent communication skills. Should be Fluent in English Job Details: Work From Office Face to face/ Virtual interview Immediate joiners preferable. Day Shift 6 days working, 1 day rotational off 27 CTC and 22 Take home salary. Work Location: Marathahalli, Bangalore If interested share your resume to WhatsApp or Call Sushanth -8072409038

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligib...

Minimum 1 year of experience if 12th pass Fresher welcome if graduate Key Responsibilities Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and customer-oriented attit...

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Candidates with graduation and above can apply. Should have excellent communication skills. Should be very good in English communication Work From Office. Face to Face. Immediate joiners preferable. Domestic Shifts. 6 days working, 1 days rotational off. 27,000 CTC and 22,000 Take Home Salary Work Location: Marathalli, Bangalore If interested send me your resume through WhatsApp to or call to - Faiza-9353924606

We are looking for smart & young individuals to join our Banking process. Who should you be ? A graduate with good academic records and excellent written English skills & Comprehension skills. A dynamic personality with good communication skills. What do we offer ? A fast-paced environment to learn and grow. An opportunity to work with a leading bank in the industry. Competitive salary with lucrative quarterly bonus and exciting R&R Programs. Job Profile - - Addressing customer queries at the correct authorization level. - Replying back to the queries of the customer through email or on social media channels. - Making sure that the guidelines on customer follow ups across social media platfo...

Interested Candidates can directly come for the f2f Interview at the below address Unit no 508,5th floor, welldone techpark Sector 48,Gurgaon Or you can watsapp your resume at-9910689164 Roles and Responsibilities Manage grievances raised by customers through various channels (email, chat, social media) in a timely and professional manner. Investigate customer complaints thoroughly to identify root causes and implement corrective actions. Escalate complex issues to senior team members or relevant stakeholders when necessary. Develop and maintain effective communication strategies to keep customers informed about the status of their grievances. Ensure compliance with company policies, procedu...

You will be responsible for handling customer queries via phone and email. You will need to coordinate and oversee team activities. Additionally, you should be proficient in email drafting and possess good English skills. Handling pressure situations will be a key part of your role. Qualifications required for this role include experience in customer service, excellent communication skills, and the ability to work well under pressure. The company offers benefits such as cell phone reimbursement and provided food. The work schedule is full-time during the day shift. The work location is at Nandanam, and the role includes a performance bonus.,

Hiring: Customer Support Associate -International Process Location : Chandigarh Salary :Upto 23kctc + 3K night allowances Shift : Rotational shifts (as per process) Qualification : Graduate Experience : FRESHERS are welcome Requirements: Excellent English communication skills Willingness to work in rotational shifts Apply Now Contact: Jyoti 8264812719 Immediate joiners only Referrals are highly appreciated

Contact potential or existing customers using scripts Answer product or company-related queries Understand customer needs and close sales Maintain records of calls, sales, and data Conduct research to aid in lead generation Required Candidate profile •Maintain records of calls, sales, and data •Conduct research to aid in lead generation •Good communication and convincing skills in Bengali •Basic knowledge of Email and MS-Excel

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Kshitij Contact No:- 9763458943 (Call/WhatsApp) Perks and benefits competitive salary range

Answer customer queries promptly Resolve complaints and technical issues Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Manvi @7900814086 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview Perks and benefits Cab facility PF Incentives

Designation:Customer Service - Inbound Payroll-No 1 General Insurance Co Payroll Job Location-Vashi Process-Inbound Salary-16K to 29K Net+Incentive Day Shift 5 DAYS WORKING Work From Office Call 8080126356 Trupti www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham :- 8551021894 Perks and benefits Good Salary with unlimited Incentives

Tech Mahindra- Hiring for Voice Process and chat process Eligibility: Candidates with 0-12 months of international voice process and chat experience are also welcome to apply Key Responsibilities Handle customer calls professionally and empathetically Resolve queries and provide timely, accurate solutions Document customer interactions and maintain records Meet performance metrics including call quality, resolution time, and customer satisfaction Participate in training and quality assurance programs Collaborate with team members and supervisors to improve service delivery Required Skills & Qualifications Minimum qualification: 12th pass or graduate Excellent verbal communication skills in E...

Associate - Product Support Location: Gurgaon Functional Area: Operations Education Qualification: B. Tech, BCA, MCA/ Any Graduate Experience: 1-2.5 Years Key Responsibilities: • Respond to and log all inquiries received from clients via telephone, chat, email, or web site • Maintain detailed documentation and updating tickets for all incoming support requests in real-time • Keep well documented and updated case notes on all tickets daily • Provide daily communication to clients on outstanding ticket status • Identify, analyze, troubleshoot and resolve client service requests • Work as a team member to collaboratively resolve client requests and technical issues, partners and vendors. • Part...

Handle incoming customer queries via phone, email, chat, and ticketing systems. Manage and resolve customer complaints effectively and efficiently. Log all interactions and issues in the ticketing system and update records accordingly. Monitor and respond to open tickets in a timely manner. Coordinate with internal teams (e.g., Technical Support, Logistics, Sales) to resolve customer issues. Escalate unresolved issues to the appropriate departments as needed. Follow up with customers to ensure their issues are fully resolved and satisfaction is achieved. Maintain a thorough understanding of company products, services, and policies. Provide feedback and suggestions for process improvements. M...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Customer Support – International Voice Process Location: Bangalore & Pune 5 Days Working, 2 Days Off Both Side Cab Facility Graduation Mandatory Minimum 1 Year Experience in Customer Support Salary: 5.75 LPA (42K in hand) HRMayur - 7357769199

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...