1853 Customer Queries Jobs - Page 45

Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Identify and escalate potential fraud cases to senior management. Job Requirements Proven experience in telecalling, collections, or customer service. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of banking products and services is an advantage. Familiarity wit...

* candidates must be good in communication skills. * candidates freshers also welcome 2025 passed out also . * General shift timings. * Rotational week off . Contact person - Haritharani HR Contact number - 6383508351 Required Candidate profile Qualification - Any Degree ( 2021, 2022, 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable

We are looking for a highly motivated and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound customer calls professionally. Resolve customer queries and issues promptly. Meet daily collection targets and maintain high customer satisfaction. Collaborate with internal teams to address customer complaints. Provide excellent customer service and ensure long-term relationships. Maintain accurate records of customer interactions and transactions. Job Requirements Proven experience in telecalling, collections, or ...

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-6 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound customer calls professionally. Resolve customer queries and issues promptly. Meet daily collection targets and maintain high customer satisfaction. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and ensure long-term relationships. Maintain accurate records of customer interactions and transactions. Job Requirements Proven experience in telecalling, collections, o...

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-6 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound customer calls professionally. Resolve customer queries and issues promptly and courteously. Meet daily collection targets and maintain high customer satisfaction. Collaborate with internal teams to resolve customer complaints. Provide excellent customer service and ensure long-term relationships. Maintain accurate records of customer interactions and transactions. Job Requirements Proven experience in telecalling, co...

International Process - Voice/Chat (MNC) 5 Days working Location - Jaipur & Gurgaon Freshers/Experienced Good Eng communication skills Relocation Bonus-10K Lucrative Incentives Rotational shifts Contact - Harshita - 9334177454 Bharat - 8290697811

International Process - Voice/Chat (MNC) 5 Days working Location - Jaipur & Gurgaon Freshers/Experienced Good Eng communication skills Relocation Bonus-10K Lucrative Incentives Rotational shifts Contact - Harshita - 9334177454 Bharat - 8290697811

Excellent Communication Skills Voice Process Answer incoming communications from customers Connect and resolve issues with customers using via verbal & written communication Customer Centric Convincing Skills Solving Queries Over Call Required Candidate profile Excellent Communication Skills Perks and benefits Salary+Performance Bonus

Identify and pursue new business opportunities to grow the freight forwarding client base. Generate leads through networking, cold calling, emails, and client visits. First point of contact for clients, addressing inquiries and providing solutions. Required Candidate profile Strong communication, negotiation, and interpersonal skills. Experience in customer support and business development with the international process industry is preferred.

Responsible for managing all the Branches under his/her purviewProvide excellent Customer Service for all customer queries / request at the branches Going above and beyond to find solutions to customers' issues Perform all operational tasks for Receipting , Banking and accounting collections at the branchesDrive compliance on statutory and company related policies related to the branches PRINCIPAL ACCOUNTABILITIES Customer Service & Process Improvement / Quality-Drive a culture of Solution oriented FTR Customer Service at branches ,-Drive process for recording and providing resolution to all customer requests / complaints with the prescribed process and SLA-Drive the NPS Score of the branche...

Role Overview The Customer Service Associate will play a pivotal role in monitoring and managing AV systems. This position is ideal for individuals with a non-technical academic background (e.g., BCom, BA) who have a strong inclination toward technology and are eager to learn. The Customer Service Associate will ensure the smooth functioning of systems by troubleshooting issues, coordinating resolutions, and maintaining communication with stakeholders. Key Responsibilities System Monitoring & Troubleshooting : Monitor AV systems in real-time using NOC dashboards to identify performance issues. Diagnose basic technical problems and escalate complex issues to technical teams. Maintain accurate...

Required Exp: Minimum 1 Year in Customer service International voice exp is mandatory. Qualification: Graduate CTC: Up to 4.5 LPA Location: Bangalore Notice Period: Immediate Joiners Shifts: 24/7 Rotational Contact - Divyanshi(8905115503) Perks and benefits Both Way Cab Allowances and Incentives

Domain: International Customer Support Experience: Minimum 1 Year Qualification: Graduate (Mandatory) CTC: Up to 5.75 LPA Location: Bangalore Notice Period: Immediate Joiners Only Shifts: 24/7 Rotational (US Shifts) Contact - Divyanshi(8905115503) Perks and benefits 2 ways CAB Allowances and Incentives

We are Hiring for Non voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 35K+inc Shifts :Rotational Virtual interview !! Call or whatsapp manya @8105833817 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

all detractors to gather feedback Identify issues with product/service Document and share insights Escalate to relevant teams Maintain a positive, empathetic tone Meet KPIs for calls and resolution Support training and projects

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-5 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily collection targets and maintain accurate records of customer interactions. Provide excellent customer service and ensure satisfaction. Collaborate with internal teams to resolve customer complaints and concerns. Maintain confidentiality and adhere to data privacy policies. Job Requirements Any g...

We are looking for a highly skilled and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 3 years of experience in telecalling, collections, or a related field. Roles and Responsibility Handle inbound and outbound calls to customers for various banking services. Resolve customer queries and issues professionally and promptly. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Provide excellent customer service and maintain high levels of customer satisfaction. Identify and escalate potential fraud cases to senior management. Job Requirements Min...

Capable of handling customers service requests. Coordinate with insurance company and workshop for accident management. Provide Customers with technical information for the upkeep of the vehicle. Responsible for maintaining healthy relation.

Required Skills: Should have minimum 1 year of experience in International voice process Business support background is an added advantage Strong communication skills (both verbal and written) Ability to handle both voice and non-voice HR support tasks. Experience working in an international HR environment preferred. Strong problem-solving and multitasking abilities. Note Night shift Only one way cab - Drop will be provided Immediate joiners preferred Candidates with experience in domestic or non-voice processes are not eligible Candidates whose experience is entirely in technical support are not eligible

Roles and Responsibilities Handle customer complaints and grievances in a professional manner. Resolve customer queries and concerns through effective communication. Upsell products or services to customers based on their needs and preferences. Manage multiple tasks simultaneously with accuracy and efficiency. Maintain accurate records of all interactions with customers.

WHATSAPP YOUR RESUME - GAGAN GUPTA - 7838781484 We are hiring for International Voice Process Customer Support roles with Teleperformance. Looking for candidates who are passionate about delivering excellent customer service to international clients. PROFILE - CUSTOMER SERVICE EXECUTIVE/SENIOR CUSTOMER SERVICE EXECUTIVE/SALES EXECUTIVE SALARY - 24K IN HAND TO 40K IN HAND + LUCRATIVE INCENTIVES FREHER SALARY - 24K IN HAND FOR EXPERIENCE - UPTO 40K IN HAND BOTH SIDE CAB PROVIDED ROTATIONAL SHIFTS 5 DAYS WORKING 2 ROTATIONAL WEEK OFFS WORK LOCATION - GURGAON / NOIDA Preferred candidate profile Key Responsibilities: Handle inbound/outbound calls and resolve customer queries Ensure customer satis...

CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound CEC Officer - Inbound - Privy DepartmentCustomer Experience CenterLocationThane/BangaloreReporting RelationshipCEC Team Leader - InboundPosition GradeAssistant Manager/Deputy Manager Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including ti...

Role & responsibilities Overall responsibility and controlling of post-sales activities and back-end operations of all residential & commercial projects including booking logins, issuance of letter of allotment, execution of buyers agreement, TPA Execution, transfers, refunds, cancellations, fund transfer, merger of units, recovery & collections, final demand notice, reminders, development and offer of possession and registry etc. Responsible to implement and monitor CRM processes and customer life cycle management Liaise with the Accounts, Sales Marketing and the legal department. Responsible for strategy formulation and implementation to increase collection To ensure regular follow up with...

Make outbound calls to potential and existing clients to explain products, answer queries, and resolve concerns. • Generate and qualify leads by identifying potential customers interested in our offerings. • Handle customer inquiries, complaints, and service-related issues with professionalism and empathy. • Follow up on leads to ensure consistent engagement and successful closures. • Maintain accurate and up-to-date customer interaction, lead information, and sales data records. • Coordinate effectively with internal departments including factory and logistics teams to ensure timely deliveries. • Provide feedback from clients to internal teams for continuous improvement. Kindly Share Update...

Virtual interviews Hiring for BPO International process 5 Days rotational shifts 2 days rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu