2844 Customer Queries Jobs - Page 39

Responsibilities: * Manage inbound calls, resolve queries & complaints * Maintain high NPS through effective handling * Escalate complex issues to senior team members * Provide excellent customer service via phone and email Provident fund Employee state insurance Health insurance Over time allowance

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Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology serv...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Summary: We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for reaching out to potential clients, providing information about our wellness products and services, and converting leads into sales. Key Responsibilities: Make outbound calls to prospective clients and follow up on leads. Provide detailed information about our wellness products and services. Identify customer needs and recommend appropriate solutions. Maintain a database of client interactions and sales activities. Achieve monthly sales targets and contribute to team goals. Address client inquiries and resolve issues promptly. Collaborate with the marketing team t...

Job Summary: We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for reaching out to potential clients, providing information about our wellness products and services, and converting leads into sales. Key Responsibilities: Make outbound calls to prospective clients and follow up on leads. Provide detailed information about our wellness products and services. Identify customer needs and recommend appropriate solutions. Maintain a database of client interactions and sales activities. Achieve monthly sales targets and contribute to team goals. Address client inquiries and resolve issues promptly. Collaborate with the marketing team t...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Location: Vadodara Salary: 18,000 CTC • Fresh graduates (any stream) • Must know Hindi and Gujarati • Little English communication • Friendly, growth-focused work culture • Structured training & career progression • Work with a reputed MNC

Location: Vadodara Salary: 18,000 CTC • Fresh graduates (any stream) • Must know Hindi or Gujarati • Little English communication • Friendly, growth-focused work culture • Structured training & career progression • Work with a reputed MNC

Hotel background (especially who has worked as a receptionist and having experience in handling the transport operations (Talking to the transport guards/ Customer). Handling customer queries in professional way and good communication in English and Kannada is mandatory . Shift Timing - Flexible shift timing ( ABC )

Job Summary: We are seeking a proactive and customer-focused Customer Support Officer to join our team. The ideal candidate will provide exceptional customer service across multiple communication channels, resolve inquiries, support customers with various updates and requests, and ensure overall customer satisfaction. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently. Key Responsibilities: Provide excellent customer service to customers via phone, email, and chat, ensuring professionalism and empathy. Address customer questions, inquiries, and concerns in a timely and accurate manner. Resolve customer issues quickly a...

Job Summary: Provide world-class service by supporting OEM customers with order fulfillment and on-time delivery goals. Respond promptly to customer inquiries regarding open orders, delivery schedules, and shipping status. Proactively identify and fulfill customer expedite requests using business judgment and interpersonal skills. Collaborate with Lead/Account Managers and Procurement teams to maintain adequate inventory levels while avoiding obsolete/dead stock. Enter customer orders promptly and accurately. Maintain customer records and interactions in CRM as per Inside Sales guidelines. Roles & Responsibilities Handle a team of 5 10 associates. Ensure daily activities are completed withou...

Experience: Minimum 6 months in customer service (International voice) Must Have - Excellent communication skills. Education: Undergraduate or Graduate (Any Stream) Location - Jaipur Notice - Immediate joiners only CTC - 4 LPA Working days - 5.5 Days with rotational week off Two way cabs If interested Please reach out at 8690717998 - HR Harshita

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...

Required Skills: Should have minimum 1 year of experience in International voice process (Technical support) Should have Excellent communication Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply

Process: Customer support Min 1 yr expr into International voice Excellent communication skills Location: Pune/ Bangalore Virtual mode Immediate joiner preferrable Salary upto 6 LPA Graduation Mandatory Thanks Christy 7200217280

The candidate should have good communication skills. Should have experience in Customer support, attending their queries. etc.referring only Female candidates. Fir more details interested candidates may contact 9152031092

Hiring: OneAssist Chat & Email Support (Non-Voice Process) Location: Goregaon, Mumbai Process: Pure Chat and Email Support Shift: Day Rotational Shifts Week Off: 1 Rotational Off Eligibility: HSC or above can apply Good communication skills (written) Minimum 1 year experience in chat or email support Salary: 18,000 to 20,500 (Max CTC up to 25,000) Looking for candidates with prior non-voice process experience to join a growing support team. Immediate joiners preferred. How to Apply:- To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) HR Sakshi :-8432537262

Primary Skills required Complete Calling Profile, dialer based role-Outbound call (150+ calls in a day) Must have credit card knowledge Can manage Sales Targets, atleast 50 onboarding of credit cards has to manage by this candidate. Must be able to manage customer complaints & queries Excellent communication Skills-Written+ verbal Experience required 2.5-3 Years (Sr Executive) Relevant Experience required Minimum 2.5 Years Preferred Industry Credit Card only Education Graduation-Full time only Shift Timings General Shift -Roster based Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per a...

Responsibilities: * Manage US & international processes * Handle customer queries via phone/email * Provide exceptional customer service * Meet KPIs related to call volume, resolution time & satisfaction scores Apply : HR Ram +91 7570806173 Office cab/shuttle Provident fund Flexi working Cafeteria Health insurance Sales incentives Performance bonus

About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjob...

Hello Job Seekers , Location: Gurgaon Salary: Up to 29,000 CTC Shift: Rotational Night Shifts | 5 Days Working Transport: 2-Way Cab Facility Mode: Work from Office Job Description: We are hiring Customer Service Executives for an International Process in Gurgaon . This is an excellent opportunity for both graduates (freshers & experienced) to build a career in the aviation and customer service industry. Key Responsibilities: Handle inbound customer calls related to airline bookings, flight changes, cancellations, refunds, and general inquiries. Provide accurate information and resolve queries with professionalism and empathy Maintain customer satisfaction by providing timely and effective so...

Job Title: Fresher International Customer support Are you a confident communicator with a passion for customer service? We are looking for enthusiastic freshers to join our International Voice Support team. This is an excellent opportunity to start your career in a fast-paced, global environment, gain hands-on experience, and grow within a supportive team. Key Responsibilities Handle inbound and outbound calls to assist international customers with queries, complaints, or support issues. Provide accurate and timely information while ensuring high customer satisfaction. Follow communication scripts and company guidelines. Record all interactions in the CRM system clearly and concisely. Collab...

Hi Applicants, Hiring for International Process Noida & Gurugram Location: Noida & Gurugram Process: International Voice Process Eligibility Criteria: For GURUGRAM Location - - Undergraduate with minimum 6 months of experience - Graduate Fresher can also apply - Salary -Fresher - 3 LPA Experienced - 3.5 LPA For NOIDA Location - - Any UG or above should have minimum 6 months of experience - Salary - Upto 38 K CTC Excellent communication skills in English (verbal & written). Comfortable with night shifts and rotational shifts. Key Responsibilities: Handle inbound/outbound calls, chats, or emails from international customers. Resolve queries related to products, services, or technical issues. E...