Responsibilities: * Manage customer queries via phone calls * Provide exceptional customer service * Maintain high levels of customer satisfaction * Handle incoming customer requests promptly * Resolve issues efficiently Performance bonus
Responsibilities: * Respond promptly to customer queries via phone, email & chat * Maintain high NPS through effective issue resolution * Collaborate with teams for process improvements Annual bonus
Process: AESA Work from Office (WFO) 6 Days a Week (Fixed Week Off) The ideal candidate will be responsible for communicating directly with decision-makers like Principals, Vice Principals, HODs, and School Management Personnel fix virtual demo.
Responsibilities: * Conduct education workshops & seminars * Build relationships with schools & universities * Provide expert advice on study options * Manage student applications & enrollment