2844 Customer Queries Jobs - Page 38

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

We are hiring an AR Inbound Caller ( Males) with strong experience in Accounts Receivable and Medical Billing (US Healthcare) . The role involves handling inbound calls from patients, payers, and providers to resolve billing queries, collect payments, address denials, and support AR follow-ups. Role & responsibilities Handle inbound calls regarding claims, billing, and patient balances. Resolve unpaid/denied claims and update AR status. Educate patients on statements and payment options. Reduce outstanding AR and ensure compliance with HIPAA. Preferred candidate profile 2+ years of US Healthcare AR/Collections experience. Strong knowledge of insurance follow-up, EOBs, denials, and RCM system...

Hiring for BPO Voice Process and Email & Chat Process -Semi Voice Work location Marathahalli Bengaluru Eligibility : Graduate fresher or 1yr + experience in any bpo as Voice Process and Email & Chat. Client budget 30k ctc.per month Required Candidate profile Excellent English Verbal and written + Hindi communication. 6 days working and 1 Rotational off. Age limit not above 32yrs E-brdassociates@workmail.com OR call 8377024167. 9560576207, 9871708212

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR DOMESTIC/INTERNATIONAL PROCESS BOTH. SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- GURGAON PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/...

Responsibilities: * Manage customer queries via phone, email, and chat * Handle international voice-based travel support (North America, EU, LATAM) for flight bookings, cancellations, and refunds. Office cab/shuttle

Provide information to new customers Answer customer questions Handle customer complaints & escalations Problem Resolution: Troubleshoot issues Escalate concerns when necessary Collaborate with teams to find solutions Customer Feedback: Collect feedback from customers Monitor customer satisfaction Communication : Interact with customers via phone, email, chat, or social media Experience - Minimum 3 years in similar role Immediate joiners with excellent communication skills preferred. Only shortlisted candidates will be contacted.

Identify and pursue new business opportunities to grow the freight forwarding client base. Generate leads through networking, cold calling, emails, and client visits. First point of contact for clients, addressing inquiries and providing solutions. Required Candidate profile Strong communication, negotiation, and interpersonal skills. Experience in customer support and business development with the international process industry is preferred.

Company Summary: Headquartered near Atlanta, Georgia, ALLESET is a global manufacturer of healthcare products, offering an industry-leading portfolio of high-quality, cost-effective consumable medical products and unparalleled support services. We design, develop, and manufacture products and services focused on protecting the patient, healthcare provider, and surgical equipment. We are looking for CSR for our Product Development CPP team, who will be based in Mumbai. Role & responsibilities: Quotation Management Prepare accurate and competitive quotations for a wide range of surgical disposable products, including gloves, gowns, drapes, syringes, and other consumables. Respond to RFQs from ...

Monthly CTC : Rs. 20k to 25k + incentives Responsibilities: Recover abandoned carts via outbound calls Convert leads & handle objections Upsell/cross-sell products Manage follow-ups & CRM logs Achieve sales targets & ensure customer satisfaction Flexi working Work from home House rent allowance Employee state insurance Annual bonus Performance bonus Leave encashment Provident fund Maternity leaves

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...

Hiring for International Chat Support #Location: Ahmedabad #CTC: Up to 40k +Housing and Night allowance #Job location: Ahmedabad #Walk in drive at Indore #Relocation Bonus will be provided

Hiring for International Chat Support:- #Job Location: Ahmedabad #CTC: Up to 40k +Housing and Night allowance #Job location: Ahmedabad #Walk in drive at Guwahati(2nd april2025) #Relocation Bonus will be provided:20k CTC (if get selected for blended)

Hiring for International Chat Support:- #Job Location: Ahmedabad #CTC: Up to 40k +Housing and Night allowance #Job location: Ahmedabad #Walk in drive at Guwahati(2nd april2025) #Relocation Bonus will be provided:20k CTC (if get selected for blended)

Hiring for International Chat Support:- #Job Location: Ahmedabad #CTC: Up to 40k +Housing and Night allowance #Job location: Ahmedabad #Cab facility for night shift

Hiring for International Chat Support #Location: Ahmedabad #CTC: Up to 40k +Housing and Night allowance #Job location: Ahmedabad #Walk in drive at Indore #Relocation Bonus will be provided

About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjob...

Role & responsibilities Sr. Customer Executive Handling calls, solving query of the customers Preferred candidate profile

Roles and Responsibilities * Manage customer relationships to ensure high levels of satisfaction and retention. * Develop and implement CRM strategies to drive business growth and revenue. * Handle customer queries, complaints, and issues in a timely and professional manner. * Analyze customer feedback to identify areas for improvement in the customer experience. Strong Client -facing and communication skill Working knowledge of customer service software, database and tools. Customer service orientation. Expertise in handing a team 10 to 15 People.

Location - Bengaluru,Mysuru,Remote Department: Solution Delivery About the Role We are looking for an experienced Knowledge Manager with strong technical writing skills to create and manage our product knowledge base, FAQs, and AI-driven support content. This role will directly contribute to the success of our AI agentic L1 support systems , enabling up to 60% case resolution through automation and self-service . The ideal candidate will combine the structured communication skills of a technical writer with the strategic mindset of a knowledge leader. Key Responsibilities Knowledge Base & Documentation: Create, structure, and maintain product documentation, FAQs, and process guides in a clea...

Hiring for Customer Support Executives - Domestic Process Work from office Location: Perungudi, Chennai Details : Shift: 9 Hours, Day Salary: 15k - 17k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Bhavya: 9599101610 for more details ** ALL INTERVIEWS WALK IN at Chennai Branch **

Hiring for Customer Support Executives - Domestic Process Work from office Locations: 1. Hosur Road, Bengaluru Details : Shift: 9 Hours, Day Salary: Upto 18k Inhand (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with good communication skills. Call HR Call HR Shweta: 7818948028 for more details ** ALL INTERVIEWS WALK IN at Bengaluru Branch **

Job Title: Customer Relations Executive (with IT Background) 1 Position Location: Sirhind, Punjab (On-site) Job Type: Full-Time Role Overview We are looking for a Customer Relations Executive with an IT background to join our team in Sirhind, Punjab. The role involves managing client interactions, handling queries, and ensuring a high level of customer satisfaction while leveraging IT tools to streamline operations. This is a dynamic position that blends customer support and IT-enabled process management. Key Responsibilities Act as the first point of contact for customers, ensuring smooth communication and issue resolution. Address customer queries, handle complaints, and coordinate with sa...

Customer Support – International Voice Process Location: Bangalore & Pune 5 Days Working, 2 Days Off Both Side Cab Facility Graduation Mandatory Salary: 3.75 to 5.75 LPA HR Mayur-7357769199