2844 Customer Queries Jobs - Page 37

Job Role: Telemarketing Executive (TME) Office Based Job Location: Swargate, Pune Qualification: Graduation Who Can Apply: Graduates (Freshers or Experienced) Candidates with prior experience in outbound domestic voice calling processes Individuals with good communication skills in English Shift Timing: 9:30 AM to 6:30 PM Salary Structure: For Freshers: First 3 Months: CTC: 18,631 In-hand: Up to 14,500 From 4th Month Onwards: CTC: 23,290 In-hand: 18,800 Retention Bonus: Approx. 13,000 (provided in the 5th month) For Experienced Candidates: CTC: 23,290 In-hand: 18,800 (Applicable only if all experience documents are verified) To Apply / Conatct For more details HR Atharva - 9607128841

*Overseeing day-to-day operations of the customer service team *Builds strong relationships while acting as a liaison between the customer and the corporate office *Collaborates with other departments *Ability to Communicate in multiple languages Required Candidate profile *Candidate with minimum of 5 years of experience in customer service *Good communication skills *Ability to communicate in multiple languages(English, Tamil, Hindi and additional regional language)

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 HR Contact Details:- HR Kshitij Contact No:- 9763458943 Perks and benefits competitive salary range

Both Experienced and Freshers can apply Salary: Exp: 21k in hand Fres: 19k in hand 5 days working Rotational shifts 1 month WFO after that WFH 3 MONTHS CONTRACT Grads and U-Grads both can apply Office location: Gurugram Required Candidate profile - Excellent Communication Skills Required - Rotational Shifts

Back office Languages- Fluent English & Hindi Graduation is mandatory Experience - 0-1 year exp in any BPO domain Salary - 17k to 26 CTC 6 days working 1 week off Shift timing -8 am to 9 pm - Any 9 hrsshift Location-Electronic City HR -9930294844

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR CUSTOMER SUPPORT SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. HIRING FOR LUCKNOW - INTERNATIONAL CHAT & VOICE PROCESS : Graduation is not mandatory. SALARY- 25 ctc WO...

HIRING ON!!! For #International customer Support Executive Campaign Type-voice Rotational Shifts/Rotational off 9Hrs of working including 1hr of break 5 days working 3 Months of Paid training Salary -25k -35k in hand Online Interview Required Candidate profile Eligibility & Requirements: Graduate or Undergraduates Both are eligible Immediate Joiners, ready to relocate Need Excellent Communication Skill in English

Customer Service Associate International Voice Process (US Healthcare) Location: Bangalore Shift: Night Shifts (US Time Zones) | Sat & Sun Fixed Off Transport: 2-Way Cab Provided Roles & Responsibilities Handle inbound and outbound calls for international (US healthcare) customers. Provide accurate information, resolve queries, and ensure high levels of customer satisfaction. Maintain compliance with process requirements and company standards. Document customer interactions and follow escalation protocols when necessary. Meet targets related to call quality, customer satisfaction, and service-level agreements (SLAs). Collaborate with team members to achieve department performance goals. Pref...

Hiring: Customer Support Associate -International Process Location : Chandigarh Salary :Upto 38kctc +incentives Shift : Rotational shifts (as per process) Qualification : UG/Graduate Experience : Min 6mnths international voice experience mandate Requirements: Excellent English communication skills Willingness to work in rotational shifts Apply Now Contact: Jyoti 8264812719 Immediate joiners only Referrals are highly appreciated

Both Experienced and Freshers can apply Salary: Exp: 21k in hand Fres: 19k in hand 5 days working Rotational shifts 1 month WFO after that WFH 3 MONTHS CONTRACT and Might get permanent Grads and U-Grads both can apply Required Candidate profile - Excellent Communication Skills Required - Rotational Shifts - Location : Gurugram

Both Experienced and Freshers can apply Salary: Exp: 21k in hand Fres: 19k in hand 5 days working Rotational shifts 1 month WFO after that WFH 3 MONTHS CONTRACT and Might get permanent Grads and U-Grads both can apply Required Candidate profile - Excellent Communication Skills Required - Rotational Shifts - Location : Gurugram

Handle inbound and outbound customer calls/chats/emails. Resolve queries, complaints on time. Maintain accurate data in the CRM system. Provide information about products and services. Support sales/retention. Follow company policies Required Candidate profile Good communication skills (verbal & written) Must have – Spoken and written fluency skills in Hindi and English Language. Basic knowledge of CRM tools and MS Office.

Process: Insurance Sales (Health & Motor Insurance) Freshers & Experienced both can apply HSC Freshers also welcome Strong communication skills required 13,500 In-Hand |+ Unlimited Incentives Sunday Fixed Off Growth opportunities in nsurance sector Required Candidate profile Location: Vashi (Work from Office) Qualification: Minimum HSC Should be comfortable to Receiving Escalations Call and solve issues on calls call 9082104424 Harpreet 9137797705 ekta www.hyfly.in

Process: Insurance Sales (Health & Motor Insurance) Freshers & Experienced both can apply HSC Freshers also welcome Strong communication skills required 13,500 In-Hand |+ Unlimited Incentives Sunday Fixed Off Growth opportunities in nsurance sector Required Candidate profile Location: Vashi (Work from Office) Qualification: Minimum HSC Should be comfortable to Receiving Escalations Call and solve issues on calls Age:34 yrs hyflyhr9@gmail.com www.hyfly.in

International Customer Support Executive: Voice (Inbound) Work from office Location : Malad West, Mumbai Shifts : Rotational, Majorly Night (cabs provided) Details : Working days: 5 Days working, 2 rotational offs Experience: 12th with 1 year in customer service or a similar role mandatory OR Graduate Freshers can also apply. Salary: 34k in-hand Roles and Responsibilities Ability to engage in communication and build a conversation around it over calls. Building relationships with clients/ Customers via calls. Ability to handle pressure and meet deadlines. Ability to successfully work as part of a team. Must be an immediate Joiner with Excellent communication skills in English. Connect with u...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Title: Telecaller Location: Patiala SST Nagar Office Timings: Monday to Friday: 4:30 AM 1:30 PM (Includes 1-hour break) Saturday: 4:30 AM 10:30 AM About the Role: We are looking for Telecallers to join our team at UVLink Tech Services LLP and support our partner company in Australia (Loans at Life), a finance company specializing in loan services. The role involves engaging with potential and existing customers, explaining financial products, and assisting with loan processing. Key Responsibilities: Make outbound calls to potential customers and understand their loan requirements. Explain loan products, eligibility criteria, and documentation process. Communicate fluently in English to e...

About Job Role Hiring for a voice process (blended process). Qualification - HSC/Graduation Experience - Min 6 months of International / domestic exp but with excellent English communication Shift Timings - 24/7 Shifts Week Off - 1 Rotational Off & Sun fixed off Location - Ghansoli, Navi Mumbai Salary - 23k - 26k Desired Candidate Profile 1-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work on night rotational shift schedule. Strong fluency in English language is essential for this role. Contact Details Number : 8657971384 Email - JuiliD@hexaware.com

hiring for order management min exp-2yrs ctc upto 5.5lpa Work location:- mysore Drive loaction:-Bangalore **WALKIN INTERVIEW ON 23RD SEP** For more details 9205018536(prabhsimer) Prabhsimer.imaginators@gmail.com

Assist Client in planning & booking flight,hotel package. Handle reservation using GDS system like (Amadeus,Galileo,Sabre) Manage Modification & cancellation and rebooking as per client request. Stay update on airlinedeal, travel trends exclusive promotion.need to collobrate with team in india and UK for business goal and customer satisfation.

We are looking for an Associate Manager to manage customer grievances by conducting root cause analysis, coordinating with vendors and cross-functional departments, and ensuring smooth resolution within defined SOPs and TATs. The role also involves identifying process gaps and driving improvements to enhance customer experience. Key Responsibilities Handle customer communications by providing detailed root cause analysis. Ensure process completion within defined TATs and Standard Operating Procedures (SOPs). Collaborate with cross-functional teams and vendors to deliver seamless customer experiences. Identify process gaps and implement changes for continuous improvement. Manage complex cases...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...