2844 Customer Queries Jobs - Page 36

Hiring for Interantional Voice Process (B2B) Graduation required Salary for Freshers - 21k Inhand Exp Upto - 26k Inhand Lucrative Incentives US Shifts | Sat\Sun fixed offs Both Side Cabs Contact No -9821338393 Yashika Malhotra Required Candidate profile Excellent Communication skills required Freshers are welcome Graduation required Any location within delhi NCR Immediate Joiner Required

Candidates should be very proficient in email drafting &very good in advanced excel like Pivot table,Vlookup,Hlookup, conditional formatting etc Interested candidates plz call on 9267953621 Process emails & complaints Use Excel skills for data analysis

As a Sales Executive, you will be responsible for making outbound calls to promote and sell products or services. You will address customer queries, negotiate deals, and strive to meet sales targets. It is essential to maintain detailed call records and follow up with leads effectively to ensure customer satisfaction and maximize sales opportunities. Key Responsibilities: - Make outbound calls to promote and sell products or services - Address customer queries and provide necessary information - Negotiate deals and close sales to achieve targets - Maintain detailed call records for future reference - Follow up with leads to convert them into sales opportunities Qualifications Required: - Pri...

In this role, you will be responsible for handling day-to-day banking transactions and operational processes. This includes assisting in account opening, KYC verification, and documentation. You will need to coordinate with internal departments to address customer queries and resolve any issues that may arise. It will be your duty to maintain accurate records and reports for all transactions and operational activities, ensuring strict compliance with bank policies, procedures, and regulatory guidelines. Additionally, you will be expected to perform data entry, reconciliation, and basic financial analysis tasks. Your role will also involve assisting in the processing of loans, deposits, fund ...

Both Experienced and Freshers can apply Salary: Exp: 21k in hand Fres: 19k in hand 5 days working Rotational shifts 1 month WFO after that WFH 3 MONTHS CONTRACT Grads and U-Grads both can apply Required Candidate profile - Excellent Communication Skills Required - Rotational Shifts - Location : Gurugram

Senior Customer Success Executive About the Team The Home Loans team at Navi helps customers access housing finance in a simple, fast, and transparent way. The team works closely with customers, builders, and internal teams to ensure smooth loan processingfrom application to disbursal. Focused on delivering a great customer experience, the team handles internal and external stakeholders along with compliance. By combining field presence with strong central support, the team plays a key role in making home ownership easier and more accessible. About the Role Senior Customer Success Executive – Home Loans Welcome to the “last mile”of lending. Once a loan is approved, you step in to collect the...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Customer Support Executive About Vyapar: We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensuring a positive experience. Follow up...

You will serve as the key account manager for the mapped accounts, serving as their primary point of contact for all inquiries and ensuring timely updates on service activations. Your role will involve acting as a liaison to address all their concerns within a 24-hour timeframe, including managing calls and emails. To qualify for this role, you must demonstrate proven experience in a similar field. Core Responsibilities Handle end-to-end management of customer accounts. Establish and maintain strong relationships with customers. Act as the main point of contact for assigned customer accounts. Respond to incoming customer inquiries and resolve issues promptly. Make outbound calls to update cu...

Hi Job Professionals!!! Greetings from Shining Stars!! HIRING FOR CUSTOMER SERVICE EXECUTIVE FOR NCR LOCATION Positions - Customer Care Executive REQUIREMENT - ANY UNDERGRADUATE FRESHER & EXPERIENCE BOTH CAN APPLY Salary - Upto 3.5 LPA (Depending upon last drawn) Facilities - 6 days working Rotational Shift with Rotational Off Excellent communication required Role & responsibilities Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems. Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contac...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- CHAT PROCESS/VOICE PROCESS LOCATION- NOIDA SECTOR 63 and 127. ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether th...

About NJ Group: NJ Group is a leading player in the Indian financial services industry known for its strong distribution capabilities. Started in the year 1994 with the establishment of NJ India Invest Pvt. Ltd., the flagship company, has now diversified into various businesses and today has presence in businesses ranging from financial products distributor network, asset management, real estate, insurance broking, training & development and technology. Our rich experience in financial services, combined with executional capabilities and strong process & system orientation, has enabled us to shape a rising growth trajectory in our businesses. Product ranges are MF, Insurance, Realty, Informa...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful a...

Hello Candidates, Join our Team at Tech Mahindra!! Profile - Customer Service(Voice Process) Location - Noida(WFO) Roles and Responsibilities Manage incoming phone calls. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Identify and assess customers needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Eligibility Excellent English communication skill is required. Under Graduate/ Graduate / Post Graduate all are required . Freshers & experienced both are eligible. Sala...

Domestic Blended Process: - Day shifts - Customer Handling profile - 6 Days working - Immediate Joiner Interested candidates can connect on given numbers: Rinky- 7302190113 Charu- 9560109712 Ankita- 9219053242 Neha: 8957260330 Srashti: 7060805327 Subur: 9753625267 Prachi: 9027653472

for: IKEA - Hyderabad Looking for Customer Support Executives with good communication. skills in English and Hindi. day shifts Salary 3 LPA to 4 LPA Voice Process Work from Office Undergraduates can apply. Required Candidate profile Any graduate or undergraduate can apply Should be able to speak Hindi and English Fluently

Role Purpose Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance ...

Designation:Customer Service - Inbound Payroll-No 1 General Insurance Co Payroll Job Location-Vashi Process-Inbound Salary-16K to 29K Net+Incentive Day Shift 5 DAYS WORKING Work From Office Call 8080126356 Trupti www.hyfly.in Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customers product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLY

Role Overview: As a Telesales Coordinator, you will play a vital role in the sales and customer service team by being the main point of contact for customers. Your responsibilities will focus on engaging with potential and existing customers through outbound and inbound calls to foster positive relationships. If you are a skilled communicator dedicated to providing exceptional customer service, we look forward to having you join our team. Key Responsibilities: - Make outbound calls to potential customers - Receive inbound calls from interested prospects or existing clients - Effectively communicate the features and benefits of products and services - Engage with customers to understand their...

Job Role: Telemarketing Executive (TME) Office Based Job Location: Swargate, Pune Qualification: Graduation Who Can Apply: Graduates (Freshers or Experienced) Candidates with prior experience in outbound domestic voice calling processes Individuals with good communication skills in English Shift Timing: 9:30 AM to 6:30 PM Salary Structure: For Freshers: First 3 Months: CTC: 18,631 In-hand: Up to 14,500 From 4th Month Onwards: CTC: 23,290 In-hand: 18,800 Retention Bonus: Approx. 13,000 (provided in the 5th month) For Experienced Candidates: CTC: 23,290 In-hand: 18,800 (Applicable only if all experience documents are verified) To Apply / Conatct For more details HR Aditya - 8308125422