2844 Customer Queries Jobs - Page 40

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessfu...

About The Role Overview: We are looking for a motivated and dynamic individual for the role of CSE in the Insurance Cross-Sell team. The ideal candidate will have prior experience in life/general insurance sales and possess a passion for driving sales and building strong customer relationships. In this role, you will be responsible for achieving individual sales targets and maintaining high levels of customer satisfaction through effective communication and relationship-building with both insurance partners and prospective customers. Key Responsibilities: Drive insurance sales by interacting with insurance partners and prospective customers to meet individual sales targets. Work towards meet...

Experience Required: Fresher with Excellent Communication Skills Key Responsibilities: Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills: Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and customer-oriented attitude...

Shift: Day Shift for female (Domestic) Education: HSC (12th Pass) Graduate Language Requirement: English Job Description: We are hiring energetic and customer-focused individuals to join our Domestic BPO team in Viman Nagar, Pune. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, complaints, and support via phone. Key Responsibilities: Handle inbound customer calls for queries, complaints, or product/service support. Resolve issues efficiently and provide accurate information. Maintain customer satisfaction through effective communication and problem-solving. Record and update customer interactions in the CRM system. Esc...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Kshitij Contact No:- 9763458943 Perks and benefits competitive salary range

Role & responsibilities: * Engage with clients to understand their needs *Build and maintain strong client relationships to drive and enhance customer satisfaction. *Should have knowledge on Customer service Preferred candidate profile: *Minimum 12th pass *Both Fresher and Experienced candidates can apply *Excellent English communication *Candidate should have good communication skill in english. Kindly drop your CV on this number 9220937208 Interested candidates can connect me Prerana 9220937208

Job Summary We are looking for a Client Service Associate to manage client communication, handle inbound calls and resolve escalations. As a Client Service Associate you will be bridging the gap between legal team and our clients. Provident fund

Bulk Hiring for CCE / Customer Service for top Company Position - Service Associate/CCE/Service Coordinator/Customer Service Process - Inbound Location - Gurgaon Experience - 1+ years Education- Any Graduate can apply Shift Timings - Rotational Shifts Working Days - 6 Days working (Rotational Week off) Languages - Hindi+ English Kannada + English Tamil/Malayalam + English Telugu + English Bengali/Oriya + English Salary - Upto 25 k Immediate Joiner ONE DAY INTERVIEW ONLY ON SPOT OFFER Interested Candidates can connect on call or Whatsapp - Tanisha - 9971718702 Madhvi - 8318644241 Simran - 6398196221 Uma- 8287585554 Vanshika - 8265862988

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Job Title: After-Sales Support Associate Location: Bangalore (Kudlu Gate) Department: Customer Experience After Sales (Night Shift) Key Responsibilities Provide prompt, empathetic, and effective support to Oben customers. Handle 24/7 after-sales support cases including breakdowns, roadside assistance, service scheduling, warranty queries, and product-related concerns. Accurately log and update all customer interactions in the CRM and ticketing system. Coordinate with service centers, RSA partners, and internal departments to drive closure on customer issues. Monitor open cases, follow up with stakeholders, and ensure timely resolution of escalations. Educate customers on product features, ma...

Role: Customer Relations Associate Location: Whitefield Salary - Up to 3.60 LPA In Hand Key Requirements: Excellent English communication skills, verbal and written. Experience in voice & email. Proficiency in MS Excel & CRM tools e.g., Zoho Desk.

inbound voices process solve the customers queries on call Languages: English, Telugu, Hindi Salary: 18000 ctc- 14500 take home Call: Sabiya jabeen HR 79935 29034

for: IKEA - Hyderabad Looking for Customer Support Executives with good communication. skills in English and Hindi. day shifts Salary 3 LPA to 4 LPA Voice Process Work from Office Undergraduates can apply. Required Candidate profile Any graduate or undergraduate can apply Should be able to speak Hindi and English Fluently

. Role Objective The Customer Support Executive will act as the first point of contact for TruKKers clients and internal operations teams based across the MENA (Middle East & North Africa) region. Though based in India, the role involves remote support for day-to-day logistics execution, coordination, documentation, and issue resolution. The ideal candidate will possess strong communication skills, a solution-oriented mindset, and the ability to manage time-sensitive tasks across multiple time zones. Key Responsibilities 1. Client Coordination & Support Serve as the key liaison between MENA-based clients and internal operations teams. Respond promptly to customer inquiries via phone, WhatsAp...

Hiring for YES BANK Sales - Outbound Process Process: Credit Card, Personal Loan, Debit, Savings & Current Account Salary: 15,000 in-hand + Unlimited Incentives Shift: 9:30 AM – 6:30 PM / 10:00 AM – 7:00 PM Week Off: Sunday fixed Required Candidate profile Qualification:- Any Graduate Location:- Airoli, Navi mumbai -400708 To Apply , Call Or WhatsApp HR Akshada - 9822472894 Perks and benefits Good Salary with unlimited Incentives

Profile- Resolution Location- Noida Exp- min2yrs Package- upto32in-hand Skills- Handle escalated cases from the Customer Support team via email, call, or ticketing tools Anushika 9211073262 Required Candidate profile As a Resolution Associate, you’ll serve as the escalation point for complex customer concerns. You'll work cross-functionally to ensure accurate, timely, and empathetic resolutions.

•Help customers buy books, magazines, and other items •Help customers find books •Process returns and refunds •Answer customer questions •Recommend books to customers •Maintain customer and inventory records •Help customers and faculty locate books