2858 Customer Queries Jobs - Page 44

Telecaller Duties: Making outbound calls to potential customers/leads. Following up on inquiries and generating leads for products/services. Explaining products/services to clients over the phone.

Role & responsibilities Working towards resolution of customer concerns and closing loop with customers Attending cases which are from MDs Desk / Other Senior Management of the Organization Liaise with Department / Division Heads and be a customer advocate in resolving the cases Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed. Preferred candidate profile Has customer centricity (Keeps the Customer First) in all perspective Has good communication skills (written and verbal) Has sound process / product knowledge Has zeal to learn new things and lead small process improvement ideas and spearhead them to closure / implementation

Handle inbound & outbound customer calls & emails professionally & promptly. Resolve customer queries related to: Order returns & replacements Delivery timelines & delays Product-related information Log and update customer interactions in the system Required Candidate profile Coordinate with internal teams (logistics, operations, sales) to resolve customer concerns quickly. Provide accurate information and maintain a polite, empathetic, and professional communication style

Profile: Customer Support Executive Location: Noida Voice process/Rotational Shifts 6 Days Working Any 1 Day off. Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi. Salary: - As per Standard JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point ...

Required Skills: Should have minimum 1 year of experience in International voice process (Technical support) Should have Excellent communication Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Immediate joiners preferred Candidates with experience in domestic or non-voice processes are not eligible to apply If you are Interested, please share your updated resume via WhatsApp - Lilavathi HR 98403...

Required Skills: Should have minimum 1 year of experience in International voice process (Technical support) Should have Excellent communication Respond to and resolve IT support tickets via phone or chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Night Shift Only one way cab - Drop will be provided Immediate joiners preferred Candidates with experience in domestic or non-voice processes are not eligible to apply If you are Interested, please share your updated resume via WhatsApp - Lilavathi HR 98403...

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Mandatory Key Skills customer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling cu...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...

Job Summary: We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities. Key Responsibilities: - Make outbound calls to potential and existing customers. - Explain products/services and answer customer queries. - Generate leads and schedule appointments for sales teams. - Follow up with customers to ensure a positive experience. - Maintain and update customer databases. - Assist in business development and market research activities. - Meet daily and monthly targets for calls and conversions. Req...

Job Summary: We are looking for friendly and confident Telecallers to join our team. Your job will be to make calls to potential customers, explain our services, answer their questions, and help generate leads or sales. You will also handle customer queries and keep records of calls. Key Responsibilities: - Make outgoing calls to customers and explain our services. - Answer incoming calls and provide information. - Keep a record of customer details and follow up with them. - Understand customer needs and suggest suitable services. - Maintain a positive and helpful attitude at all times. - Meet daily or weekly calling targets. - Work as part of a team to achieve company goals. Requirements: -...

Customer logs on to the website and raises query for the products CRE to call customers and understand query and sell the product accordingly Sagar Singh Human Resources Sagar.fortune10@gmail.com 7045021198

We are looking for customer support head with following requirements. Job Summary: Male or female candidates with diploma or Graduates in Engineering/science/management with 5 years of similar experience. Eexperience in handling customer queries in product based organization preferred. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. In and around Banashankari, Jayanagar, Basavagudi, Chamrajpet, kumarswamy layout . Able to manage the team of sales and service department to ensure customer sationsfaction. Mandatory Key Skills after sales service,customer relationship,customer care,c...

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction. Mandatory Key Skillscustomer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling cus...

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.Keywordscustomer support,customer care,customer relationship,customer service management,business development,customer handling,operations management,customer retention,customer queries*,customer service*,sales*,handling customer queries...

Respond to customer queries via phone, email, or chat Provide product/service information and support Resolve issues promptly and professionally Maintain accurate customer interaction records Meet service quality and response time targets Required Candidate profile Collaborate with teams to improve customer experience Perks and benefits slary+attractives incetives & bonus

Answer incoming calls & address customer queries Provide product/service information clearly Record call details &maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus Perks and benefits Yearly Bonus

Answer incoming calls and address customer queries Provide product/service information clearly Record call details and maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus Perks and benefits Monthly Incentives

Skill Customer Support CRM Tele calling Minimum Qualification Any Degree CERTIFICATION No data available Working Language Tamil English About The Role 1. Handling PAID/TOPAY BOOKINGS & DELIVERIES 2. Daily MIS UPDATE to customers 3. Prepare Reports and identify bottlenecks in the flow 4. Address customer queries and resolve in a TAT Time

Customer Support | Int. Voice Process Any Grad with min 1 yr exp in Customer Service/Int Voice CTC-Upto 5.75 LPA + Variables + Allowances WFO-5 Days working Night Shifts Notice- 0-60 days Excellent Comms Required Contact- HR Jyoti:9982833693

Process:- Inbound Customer Service -Hindi & Marathi communication -Immediate Joining. -Day Shift -Freshers & Exp both can apply. -Salary: Upto 16,000 In Hand -Regional Lang. ( Kannada,Telugu )sal upto 18000 In Hand. Required Candidate profile Qualification:- HSC Pass Location:- Millenium Business Park, Mahape, Navi Mumbai-400710 More Detail Contact HR Sahil:- 7798214006 (WhatsApp/Call) Perks and benefits Good salary with Unlimited Incentives!

Responsible for handling of Inbound calls / outbound from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability Provide servicing to customers ensuring optimum service levels to enhance customer experience Achieve targets on a daily basis like AHT, Productivity, Cross sell (S2S), retention, First call resolution, Voice call quality, CSAT, ensuring compliance to business policy, processes and procedures Provide real-time inputs and raise red flags on process gaps, ensuring minimal repeated errors on escalations Ensure maintenance of TAT of resolution across sub-processes Ensure process documentation and compliance adherence Mea...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Provide exceptional customer service * Maintain high NPS score * Handle customer relationships Health insurance Provident fund

You will also be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the...

SUMMARY Job Opening: Telecalling Executive Location: Mumbai (Andheri East) Qualification: Any Graduate Experience: Fresher or 6 months to 1 year in Telecollection or Debt Recovery Salary: Up to 18,000 INR in hand plus highly lucrative incentives Work Schedule: 6 days a week with rotational off Summary: We are looking for enthusiastic candidates proficient in Hindi, Marathi, or Gujarati for the role of Telecalling Executive. This position involves making outbound calls, addressing customer inquiries, and delivering exceptional service. Ideal candidates will have strong communication skills and basic computer knowledge. DRA-certified individuals are encouraged to apply, regardless of experienc...

Greetings of the day! Hiring for Work from Office. We have come with great opportunity in one of the Leading Company for Lucknow Location. Join our dynamic team as a Customer Support Representative. Freshers / Experienced both candidates can apply. Under-graduate & Graduate both can apply. Required excellent communication in English. NOTE -[Fluent English And Excellent Communication Skills Are Mandatory] Position we are hiring for:- Job Title: Customer Support Representative Location: [Lucknow, India] 1. Process:- Voice Process/ Chat process 2. Salary :- Upto 24k ctc 5 days working Rotational shifts and offs. 3. Job Location:- Gomti Nagar , Lucknow. 4. Mode of interview:- Walk-in. 5. Mode of...