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Newry Properties
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CRM Executive

CRM Executive

Newry Properties

1 - 5 years

|

1 - 5 Lacs

Posted:8 hours ago| Platform:

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Skills Required

crm executive customer relationship real estate crm handling customer queries payment collection sale deed solving queries documentation follow ups registration handover payment followup agreements collections customer queries customer handling post sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Coordinate post-sale documentation including booking forms, KYC, and cost sheets.
Initiate customer welcome calls and emails with receipt and project documents.
Maintain CRM systems for project creation, lead entry, and stage-wise payment tracking.
Assist in agreement preparation by coordinating with the legal team and customers.
Facilitate home loan processing by arranging required documents and liaising with banks.
Generate demand letters based on construction progress and follow up for timely payments.
Handle customer complaints professionally by ensuring timely acknowledgment and resolution.
Coordinate joint inspections, manage snag point resolution, and collect final payments.
Organize and execute the final handover process with proper documentation and customer communication.

Desired Candidate Profile

Bachelor's degree in Sales, Business Administration or equivalent degree.
Proven experience as CRM Executive in Real Estate field.
Knowledge in sales & negotiating techniques.
Skilled in ERP systems.
Effective negotiation skills.
Ability to work under pressure.
Excellent skills in building and maintaining strong customer relationships.

Perks & Benefits

Salary as per Industry standards
Statutory Benefits as per Eligibility.
Performance based Bonus and Incentives
Group Medical Insurance
Great employee culture and working environment.

More Jobs at Newry Properties

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Newry Properties

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