74 Handover Jobs

Roles and Responsibilities Coordinate post-sale documentation including booking forms, KYC, and cost sheets. Initiate customer welcome calls and emails with receipt and project documents. Maintain CRM systems for project creation, lead entry, and stage-wise payment tracking. Assist in agreement preparation by coordinating with the legal team and customers. Facilitate home loan processing by arranging required documents and liaising with banks. Generate demand letters based on construction progress and follow up for timely payments. Handle customer complaints professionally by ensuring timely acknowledgment and resolution. Coordinate joint inspections, manage snag point resolution, and collect final payments. Organize and execute the final handover process with proper documentation and customer communication. Desired Candidate Profile Bachelor's degree in Sales, Business Administration or equivalent degree. Proven experience as CRM Executive in Real Estate field. Knowledge in sales & negotiating techniques. Skilled in ERP systems. Effective negotiation skills. Ability to work under pressure. Excellent skills in building and maintaining strong customer relationships. Perks & Benefits Salary as per Industry standards Statutory Benefits as per Eligibility. Performance based Bonus and Incentives Group Medical Insurance Great employee culture and working environment.

Manage and nurture relationships with potential and existing customers post-property booking. Liaise with banks/NBFCs to assist customers with home loan approvals and disbursements Ensure all documents submitted meet legal and financial requirements. Required Candidate profile Candidate must have minimum working experience of 5 years in CRM in Real Estate Company. Must have working knowledge of CRM system, Bank Loan, Agreement and Registry process, CRM software or ERP.

Greetings for the Day.!!! South India's leading Real estate company is hiring Customer Delight professionals. Casagrand Builder Private Limited is a real estate enterprise committed to building aspirations and delivering value. In the last seventeen years, we have developed over 30 million sqft of prime residential real estate across Chennai, Bengaluru, and Coimbatore. Over 22,000 happy families across 125+ landmark properties stand testimony to our commitment. Key Responsibilities Handover Coordination: Act as the primary point of contact for customers during the unit handover process. Schedule and coordinate property handover appointments in alignment with internal teams. Ensure readiness of unit (cleaning, snag-free, documentation) before handover. Guide customers through the handover documentation and property orientation. Collect and document all feedback at the time of handover and initiate timely resolution for any issues. Refund Management: Handle refund requests in a timely and professional manner, ensuring adherence to company policies. Coordinate with finance, legal, and sales teams to process customer refunds efficiently. Keep customers informed of refund timelines, required documentation, and status updates. Maintain accurate records of refund cases and ensure compliance with internal SOPs. Customer Experience: Maintain a customer-first attitude in all interactions, ensuring transparency, empathy, and follow-through. Escalate complex or unresolved issues to senior management with proper documentation. Contribute to continuous improvement initiatives in customer delight processes. Provide timely updates and reports to management on handover and refund metrics. Requirements Bachelors degree in Business Administration, Customer Service, or any relevant discipline. 25 years of experience in customer service, preferably in real estate, hospitality, or similar industries. Strong interpersonal and communication skills in English; knowledge of Tamil is a plus. Working knowledge of MS Office (Excel, Word, Outlook) and CRM systems. High attention to detail, organized, and capable of handling sensitive situations diplomatically. Ability to manage multiple cases and prioritize tasks in a fast-paced environment. Preferred Attributes Previous experience in property handover or refund processing. Knowledge of real estate documentation and customer lifecycle. Empathetic, customer-centric mindset with strong problem-solving skills. Ability to handle customer grievances with patience and professionalism. What We Offer A dynamic and collaborative work environment at one of the top real estate firms in South India. Opportunity to interact directly with customers and play a key role in their homeownership journey. Competitive compensation and benefits. Training and development support to grow within the Customer Delight function. Share the updated CV through: Emailid : bhawanaanchalia@casagrand.co.in Contact: 7397726670

Overseeing the execution of interior works on-site .Maintaining high standards of quality and ensuring the design specifications. Collaborating with architects ensure that the work aligns with the overall design vision & meets client expectations.

The Sales Head position at our company reports directly to the Managing Director and plays a crucial role in achieving the following goals: Lead Generation, Closures, and Collection. To excel in this role, we are looking for a candidate with 5-6 years of experience in selling luxury fashion, interior, lighting, or jewellery brands. A degree in luxury brand management is required along with excellent grooming and communication skills. Proficiency in MS Excel is also a must. The primary responsibilities of the Sales Head include managing leads generated from various sources such as exhibitions and social media. It is essential to hand over warm leads to the Project Management team effectively to ensure successful closure of deals and customer satisfaction. Key Skills required for this role include expertise in leads management, strong communication skills, knowledge of lighting and interior design, ability to handover leads efficiently, excellent grooming, sales acumen, closure management, proficiency in MS Excel, project coordination, and experience in selling luxury fashion and jewellery brands.,

Location: Kalyani Nagar, Pune. Role & responsibilities Develop, implement and manage our social media strategy Define most important social media KPIs Manage and oversee social media content Measure the success of every social media campaign Stay up to date with latest social media best practices and technologies Use social media marketing tools such as Buffer Attend educational conferences Work with copywriters and designers to ensure content is informative and appealing Collaborate with Marketing, Sales and Product Development teams Monitor SEO and user engagement and suggest content optimization Communicate with industry professionals and influencers via social media to create a strong network Hire and train other in the team Provide constructive feedback Adhere to rules and regulations Present to Senior Management Skills •3+ years of experience as a Social Media Specialist or similar role Social Media Strategist using social media for brand awareness and impressions Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices Understanding of SEO and web traffic metrics Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with web design and publishing Excellent multitasking skills Great leadership skills Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal, presentation. KINDLY ATTACH CV IF INTERESTED IN ABOVE INFORMATION.

Location: Kalyani Nagar, Pune. Role & responsibilities Develop, implement and manage our social media strategy Define most important social media KPIs Manage and oversee social media content Measure the success of every social media campaign Stay up to date with latest social media best practices and technologies Use social media marketing tools such as Buffer Attend educational conferences Work with copywriters and designers to ensure content is informative and appealing Collaborate with Marketing, Sales and Product Development teams Monitor SEO and user engagement and suggest content optimization Communicate with industry professionals and influencers via social media to create a strong network Hire and train other in the team Provide constructive feedback Adhere to rules and regulations Present to Senior Management Skills •3+ years of experience as a Social Media Specialist or similar role Social Media Strategist using social media for brand awareness and impressions Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices Understanding of SEO and web traffic metrics Experience with doing audience and buyer persona research Good understanding of social media KPIs Familiarity with web design and publishing Excellent multitasking skills Great leadership skills Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal, presentation. KINDLY ATTACH CV IF INTERESTED IN ABOVE INFORMATION.

Role & responsibilities Ensure regular monitoring of project progress and keep clients updated on the same. Maintain Sales MIS and all client related documentation, updated on a daily basis. Maintain relationships with clients and handle all client queries and post booking formalities till possession. Collect, maintain and track payments from all clients. Follow up with banks for ensuring timely collection of customer demands. Follow-up with the Home loans department for customer loan disbursement. Strategic planning for improvement of customer satisfaction level. Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking. Handing apartment unit possession and handing over to clients Maintain proper communication to ensure all legal compliance Preferred candidate profile Robust personality Efficient and active work ethic Excellent customer retention skills Excellent communication skills, over phone and emails Preferably of millennial generation Willing to take up work and deliver results Polite by nature Perks and benefits Target based incentives

As a Software Engineer with 5-7 years of experience in R&D focusing on Software Integration & Verification, your role will be crucial in ensuring the seamless operation of Mobile Radio Access Technologies such as LTE, LTE-Adv. & IMS. Your responsibilities will include having an excellent knowledge of LTE/NR Protocol Procedures like NAS, RRC, PDCP, MAC Signaling Procedures. You must have a solid understanding of VoLTE calls, Handover, SRVCC and proven experience of at least 3 years in object-oriented design techniques using programming/scripting languages like C++ or Python. It is essential to have good knowledge in automated regression test systems such as Jenkins and be familiar with defect tracking tools like JAZZ RTC. Strong communication skills are a must in order to effectively collaborate with team members and stakeholders. Desirable skills for this role include a good understanding of Tx & Rx Measurements on LTE/Nr and a basic know-how of 5G NR, particularly FR1 (NSA mode) which would be considered an added advantage. Your expertise and contribution in these areas will play a key role in the development and maintenance of cutting-edge telecommunications technologies.,

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. NOTE : Kindly mention my name " DHIVYA " in the entry form or interview form and give me the call once you reach the office. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing queries, resolving issues, and offering timely updates. Coordinate welcome calls, site visits, and customer meets as part of relationship building. Documentation & Handover Manage the execution of all customer-related documents: Agreements, Addendums, Allotment Letters, etc. Coordinate with Legal and Documentation teams to ensure timely registrations and handovers. Coordination with Internal Teams Liaise with Projects, Sales, Legal, and Finance teams to resolve customer concerns efficiently. Coordinate for project updates, construction milestones, and possession timelines. Customer Escalations & Service Handle customer escalations tactfully and ensure closure with utmost satisfaction. Work towards building loyalty through timely communication and proactive solutions. CRM Systems & MIS Maintain accurate customer records in CRM tools/software. Generate regular MIS reports on customer interactions, escalations, feedback, and closures. Feedback & Continuous Improvement Collect feedback during and after project handover. Suggest process improvements based on customer insights. Key Skills & Attributes Strong communication and interpersonal skills Customer-centric approach with a problem-solving mindset Time management and multi-tasking ability Familiarity with CRM tools and real estate documentation High sense of accountability and ownership Educational Qualification Graduate/Postgraduate in any discipline MBA in Marketing or Customer Relations preferred Experience 2 to 6 years of experience in CRM, preferably in the real estate industry Prior exposure to residential or commercial property handovers , documentation, and customer engagement is highly desirable Why Join Casagrand CRM Team? Be part of a dynamic and respected brand in South India Opportunity to work on large-scale, premium real estate projects Fast-track career growth and exposure to customer excellence practices Interested Candidates are requested to share your updated resume to dhivya.m@casagrand.co.in and call 9043990181. Thanks, Dhivya M Assistant Manager 9043990181.

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing queries, resolving issues, and offering timely updates. Coordinate welcome calls, site visits, and customer meets as part of relationship building. Documentation & Handover Manage the execution of all customer-related documents: Agreements, Addendums, Allotment Letters, etc. Coordinate with Legal and Documentation teams to ensure timely registrations and handovers. Coordination with Internal Teams Liaise with Projects, Sales, Legal, and Finance teams to resolve customer concerns efficiently. Coordinate for project updates, construction milestones, and possession timelines. Customer Escalations & Service Handle customer escalations tactfully and ensure closure with utmost satisfaction. Work towards building loyalty through timely communication and proactive solutions. CRM Systems & MIS Maintain accurate customer records in CRM tools/software. Generate regular MIS reports on customer interactions, escalations, feedback, and closures. Feedback & Continuous Improvement Collect feedback during and after project handover. Suggest process improvements based on customer insights. Key Skills & Attributes Strong communication and interpersonal skills Customer-centric approach with a problem-solving mindset Time management and multi-tasking ability Familiarity with CRM tools and real estate documentation High sense of accountability and ownership Educational Qualification Graduate/Postgraduate in any discipline MBA in Marketing or Customer Relations preferred Experience 2 to 6 years of experience in CRM, preferably in the real estate industry Prior exposure to residential or commercial property handovers , documentation, and customer engagement is highly desirable Why Join Casagrand CRM Team? Be part of a dynamic and respected brand in South India Opportunity to work on large-scale, premium real estate projects Fast-track career growth and exposure to customer excellence practices

As a Project Manager in this role, you will be responsible for various key aspects of project planning, coordination, and execution. Your primary responsibilities will include: Developing Project Plans: You will create detailed project plans, timelines, and budgets, ensuring that all stages of the project are carefully mapped out from inception to completion. Setting Milestones & Deadlines: Establishing key milestones and deadlines to facilitate smooth project progress and timely completion. Resource Management: Organizing and managing resources, including materials, labor, and design teams to ensure efficient project execution. Client & Stakeholder Communication: You will engage in client consultation meetings to understand their needs, expectations, and budget for the project. It is crucial to maintain clear communication regarding design, materials, and timelines. Managing expectations and acting as a liaison between clients and contractors will be essential. Additionally, you will communicate effectively with various stakeholders to ensure alignment on project goals and delivery. Design Oversight & Development: Collaborating with interior designers to develop concepts and design solutions that align with the client's vision while adhering to budget and space limitations. You will be responsible for reviewing and approving design proposals to ensure they meet client expectations and regulations. Ensuring design consistency and implementation according to specifications is a key part of this role. Budget & Cost Management: Your responsibilities will include developing detailed budgets for the project, monitoring costs throughout the project lifecycle, and negotiating with suppliers and contractors to secure the best pricing for materials and services. Procurement & Vendor Management: Identifying and sourcing necessary materials, furniture, fixtures, and finishes for the project. Selecting, hiring, and managing contractors, subcontractors, and vendors to ensure quality work and timely delivery. Conducting regular site visits to oversee quality control. Project Execution & Site Management: Monitoring construction and installation processes to ensure adherence to design specifications, quality standards, and safety regulations. Addressing any issues that arise during the execution phase and ensuring quality assurance according to required standards. Risk Management: Identifying potential risks and obstacles that could impact the project and developing mitigation plans to minimize these risks. Addressing issues promptly to keep the project on track. Final Inspection & Handover: Conducting final inspections to ensure compliance with client specifications and industry standards. Performing a walkthrough with the client and providing all necessary documentation for the project handover. Post-Project Evaluation: Gathering feedback from clients and stakeholders to evaluate the project's success and identify areas for improvement. Completing all necessary documentation, including post-project reports and maintaining ongoing client relationships for future projects. This is a full-time position that requires strong project management skills, effective communication, attention to detail, and the ability to manage multiple tasks simultaneously.,

About Company: ALIENS GROUP is a premium real estate player based out of Hyderabad and poised to dominate real estate market with a land bank of 1500+ acres land to transform the way we live by matching it up with global standards and deliver exceptional quality of living spaces governed by our idea of intelligent living. Founded in 2004 with the visionary zeal of transforming Hyderabads landscape, Aliens Group has achieved spectacular feat in real estate industry. Headquartered in Hyderabad, Aliens Group includes companies such as Aliens Infra Tech Pvt. Ltd., Aliens Developers, Aliens Smart City and Aliens Interiors. Having successfully executed multiple projects such as Sweet Home Venus, Fast Track, Aliens Blend, Aliens Valley, Aliens Elite etc., Aliens Group has lived up to its name and reputation and made a mark for itself by winning multiple accolades. Some of its flagship ongoing projects such as Aliens Space Station and Aliens Hub are one-of-its kind developments in Indian housing and living space. About Role: We at Aliens are looking for an enthusiastic and dynamic Customer Relationship Officer as part of our high performing CRM team with either no or a more than 1 year of experience in similar profile across industry. The incumbent will be responsible for handling all the concerns and issues of our existing customers in order to improve our organisations overall customer satisfaction levels. S/he will be required to maintain constant interaction with customers, driving collections, post sales responsibilities and cross-selling. The incumbent would work in a high-paced team environment with multiple team members. S/he would be based out of Hyderabad and would report to the respective Team Leader. Key Responsibilities: Monitoring relationships with existing customers and providing an effective sales funnel. Optimizing existing customer database to reach out to prospective customers in future. Developing innovative and novel techniques of attracting and on boarding new sets of customers. Ensuring timely collections from existing as well as new customers. Executing low hanging collections. Able to resolve the backend escalations of the customers. Providing assistance in flat shifts, loan shifts to the customers. Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm on boarding experience. Ensuring hassle free cancellations across board and products by assisting the customers in a time bound manner. Expanding outreach to customers by successfully executing cross-selling initiatives- loyalty programs, up-selling, cross-selling etc.

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams for timely vehicle readiness. Communicate delivery schedules and resolve last-minute issues. Documentation & Compliance: Verify and ensure completion of vehicle-related documents before delivery. Maintain PDI records, checklists, and reports. Ensure compliance with company and OEM guidelines. Inventory & Tools Management: Monitor availability of tools, equipment, and consumables. Ensure proper storage and handling of vehicles in the stockyard. Customer Satisfaction: Ensure vehicles are delivered in showroom condition. Support delivery executives in smooth customer handover process. Key Skills & Competencies: Strong knowledge of automobile systems and PDI process. Team handling and leadership abilities. Quality and detail-oriented approach. Good communication and coordination skills. Problem - solving and decision-making skills. Requirements Qualification- Minimum 12th Pass/Diploma Experience Requred- 2years minimum in Pre-Delivery Inspection(PDI)/Quality Assurance/Quality Checking/Any related Field Benefits Salary- Rs. 20000-25000 CTC per month

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams for timely vehicle readiness. Communicate delivery schedules and resolve last-minute issues. Documentation & Compliance: Verify and ensure completion of vehicle-related documents before delivery. Maintain PDI records, checklists, and reports. Ensure compliance with company and OEM guidelines. Inventory & Tools Management: Monitor availability of tools, equipment, and consumables. Ensure proper storage and handling of vehicles in the stockyard. Customer Satisfaction: Ensure vehicles are delivered in showroom condition. Support delivery executives in smooth customer handover process. Key Skills & Competencies: Strong knowledge of automobile systems and PDI process. Team handling and leadership abilities. Quality and detail-oriented approach. Good communication and coordination skills. Problem - solving and decision-making skills. Requirements Qualification- Minimum 12th Pass/Diploma Experience Requred- 2years minimum in Pre-Delivery Inspection(PDI)/Quality Assurance/Quality Checking/Any related Field Benefits Salary- Rs. 20000-25000 CTC per month

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams for timely vehicle readiness. Communicate delivery schedules and resolve last-minute issues. Documentation & Compliance: Verify and ensure completion of vehicle-related documents before delivery. Maintain PDI records, checklists, and reports. Ensure compliance with company and OEM guidelines. Inventory & Tools Management: Monitor availability of tools, equipment, and consumables. Ensure proper storage and handling of vehicles in the stockyard. Customer Satisfaction: Ensure vehicles are delivered in showroom condition. Support delivery executives in smooth customer handover process. Key Skills & Competencies: Strong knowledge of automobile systems and PDI process. Team handling and leadership abilities. Quality and detail-oriented approach. Good communication and coordination skills. Problem - solving and decision-making skills. Requirements Qualification- Minimum 12th Pass/Diploma Experience Requred- 2years minimum in Pre-Delivery Inspection(PDI)/Quality Assurance/Quality Checking/Any related Field Benefits Salary- Rs. 20000-25000 CTC per month

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams for timely vehicle readiness. Communicate delivery schedules and resolve last-minute issues. Documentation & Compliance: Verify and ensure completion of vehicle-related documents before delivery. Maintain PDI records, checklists, and reports. Ensure compliance with company and OEM guidelines. Inventory & Tools Management: Monitor availability of tools, equipment, and consumables. Ensure proper storage and handling of vehicles in the stockyard. Customer Satisfaction: Ensure vehicles are delivered in showroom condition. Support delivery executives in smooth customer handover process. Key Skills & Competencies: Strong knowledge of automobile systems and PDI process. Team handling and leadership abilities. Quality and detail-oriented approach. Good communication and coordination skills. Problem - solving and decision-making skills. Requirements Qualification- Minimum 12th Pass/Diploma Experience Requred- 2years minimum in Pre-Delivery Inspection(PDI)/Quality Assurance/Quality Checking/Any related Field Benefits Salary- Rs. 20000-25000 CTC per month

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams for timely vehicle readiness. Communicate delivery schedules and resolve last-minute issues. Documentation & Compliance: Verify and ensure completion of vehicle-related documents before delivery. Maintain PDI records, checklists, and reports. Ensure compliance with company and OEM guidelines. Inventory & Tools Management: Monitor availability of tools, equipment, and consumables. Ensure proper storage and handling of vehicles in the stockyard. Customer Satisfaction: Ensure vehicles are delivered in showroom condition. Support delivery executives in smooth customer handover process. Key Skills & Competencies: Strong knowledge of automobile systems and PDI process. Team handling and leadership abilities. Quality and detail-oriented approach. Good communication and coordination skills. Problem - solving and decision-making skills. Requirements Qualification- Minimum 12th Pass/Diploma Experience Requred- 2years minimum in Pre-Delivery Inspection(PDI)/Quality Assurance/Quality Checking/Any related Field Benefits Salary- Rs. 20000-25000 CTC per month

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams for timely vehicle readiness. Communicate delivery schedules and resolve last-minute issues. Documentation & Compliance: Verify and ensure completion of vehicle-related documents before delivery. Maintain PDI records, checklists, and reports. Ensure compliance with company and OEM guidelines. Inventory & Tools Management: Monitor availability of tools, equipment, and consumables. Ensure proper storage and handling of vehicles in the stockyard. Customer Satisfaction: Ensure vehicles are delivered in showroom condition. Support delivery executives in smooth customer handover process. Key Skills & Competencies: Strong knowledge of automobile systems and PDI process. Team handling and leadership abilities. Quality and detail-oriented approach. Good communication and coordination skills. Problem - solving and decision-making skills. Requirements Qualification- Minimum 12th Pass/Diploma Experience Requred- 2years minimum in Pre-Delivery Inspection(PDI)/Quality Assurance/Quality Checking/Any related Field Benefits Salary- Rs. 20000-25000 CTC per month

About the Role We are looking for a proactive and customer-focused professional to manage the handover process for our projects. The role requires strong coordination with buyers, facility teams, and vendors to ensure a seamless and memorable possession experience. The ideal candidate should have excellent interpersonal skills, attention to detail, and the ability to manage multiple stakeholders. Key Responsibilities Manage the end-to-end handover process of projects to buyers, ensuring timely and smooth execution. Conduct and oversee handover ceremonies , ensuring high-quality customer experience. Act as the primary point of contact for buyers during the possession stage, addressing queries and providing necessary support. Coordinate with the facility management team to ensure readiness of units before handover. Align with vendors and contractors to complete finishing work within defined timelines. Maintain and update handover checklists, reports, and documentation for management review. Ensure all legal, operational, and quality compliance requirements are met during the handover. Collaborate with cross-functional teams to continuously improve handover processes and enhance customer satisfaction. Desired Skills & Competencies Strong communication, presentation, and interpersonal skills Customer service mindset with ability to resolve concerns effectively Excellent stakeholder management and coordination abilities Attention to detail and strong organizational skills Ability to manage multiple handovers and ceremonies simultaneously Proficiency in MS Office (Word, Excel, PowerPoint) Qualifications Graduate in any discipline (Hospitality / Real Estate / Business Management preferred) 37 years of experience in real estate handovers, customer relations, facility management, or event coordination What We Offer A dynamic and collaborative work environment Opportunity to work closely with customers and senior stakeholders Career growth in customer relations and real estate operations Interested candidates can share resume at hr@houseeazy.com or whatsapp at 9211678207

You will be a part of the Engineering Group at bp, where the focus is on reimagining energy solutions for people and the planet. Working across various aspects of the energy system, the team at bp is dedicated to reducing carbon emissions and developing sustainable solutions to address the energy challenge. As a team comprising of engineers, scientists, traders, and business professionals, the goal is to collaborate and find innovative ways to achieve net zero emissions. Your role will involve providing deep expertise in SmartPlant Instrumentation (SPI) tool support for the TSI based region squads and bpSolutions program initiatives. You will be responsible for the development, maintenance, and support of SPI, serving as the Subject Matter Expert for SPI to enhance discipline health and enable efficient decision-making based on instrument data throughout the equipment lifecycle. Your primary responsibilities will include administering SPI and managing SQL and Oracle databases, creating and formatting SPI Work such as Quality Assurance, Reporting, Spec Sheet Development, and Wiring Reports. Additionally, you will maintain the SPI reference database for projects, develop new standards and documentation, and support engineers and designers in the Engineering teams. You will also be involved in driving standardization of SPI templates, leading project initiation and setup in SPI, handling As-Built Domains for documentation, and collaborating with the bp digital team on SPI initiatives. To be successful in this role, you must possess a degree or equivalent experience in Mechatronics, Instrumentation, Chemical Engineering, or Electrical, with at least 5 years of SPI experience in O&G/petrochemical/refining/chemical or equivalent industries. You should have a deep understanding of SPI administration modules and functions, experience working with remote teams, and knowledge of SPI designer modules like Instrument Index, Spec Sheets, Wiring, and Loop Diagrams. Additionally, having experience in DCS/ESD/PLC wiring, SQL related to SPI, and mentoring/coaching skills will be beneficial. You will collaborate with various teams including ICE Field Team, Maintenance Engineering, Operations personnel, and Asset Teams in P&O. At bp, we value diversity and inclusivity, offering benefits such as flexible working options, paid parental leave, and retirement benefits to support a diverse and ambitious work environment. While the role may involve up to 10% travel, it is not available for remote working. Your employment may be subject to local policy adherence, including drug screening, fitness review, and background checks depending on the role.,

Job Summary: We are seeking a seasoned and strategic CRM Head with over 12 years of experience to lead customer relationship operations in our luxury real estate division. The role requires strong leadership in managing the entire customer lifecycle from onboarding to handover and beyond while maintaining superior service standards expected by high-net-worth individuals (HNIs). The ideal candidate brings in-depth expertise in premium residential real estate, robust CRM systems, collections management, and customer engagement through digital and personalized strategies. Key Responsibilities: CRM Leadership & Strategy Define and execute customer relationship strategies across all luxury residential projects. Build and lead a high-performance CRM team, aligning CRM operations with sales, marketing, finance, and site execution teams. Design customer experience journeys tailored to HNI client expectations from booking through possession and post-handover. Customer Engagement & Retention Implement personalized and automated communication flows (e.g., project updates, demand notes, milestone alerts). Drive client satisfaction, retention, and referral sales through white-glove service models and proactive engagement. Manage escalations with tact and professionalism, maintaining long-term client relationships. Collections & Financial Coordination Monitor and improve collection cycles through strategic follow-ups and relationship-led engagement. Track 30+, 60+, and 90+ day overdue accounts with actionable dashboards. Coordinate with financial institutions (banks/NBFCs) for disbursement aligned with construction progress. Data Analytics & Compliance Oversee data quality, system integrity, and analytics reporting within the CRM ecosystem. Ensure compliance with RERA and internal governance for customer communications and records. Develop CRM insights and dashboards for leadership reviews and business planning. Qualifications & Skills: Graduate/Postgraduate in Marketing, Business Management, or related field, MBA preferred. 12+ years of CRM experience, with at least 5 years in a leadership role handling luxury or premium segment clients. Expertise in real estate CRM platforms (e.g., Salesforce, Sell.Do, Zoho, or custom CRMs). Deep understanding of HNI client behavior, expectations, and service standards. Strong communication, problem-solving, and team leadership skills. Excellent analytical mindset with experience in CRM-driven decision-making and reporting. Benefits: Competitive compensation with performance-linked incentives. Opportunity to work with a premium brand in high-value real estate developments. Leadership role with cross-functional visibility and strategic influence.

Dear Candidate, Come grow with us! Jhamtani is a fast-growing company with a passion for excellence, and we're looking for ambitious professionals to join our team in Mundhwa - East, Pune . If you're ready to take on exciting challenges and build a rewarding career, we have the perfect opportunity for you. We're currently seeking talented individuals for the following positions: Designation : Assistant Manager / Manager Department : CRM Location : Koregoan Park / Mundhwa, Pune Experience : 03 to 08 Years with reputed real estate brands. Budgeted CTC : Up to 10 LPA Qualification : Any Graduate Profiles Highlights: To manage the complete customer life-cycle and ensure the highest standards of service. Assisting clients through the entire registration process Drafting and sending various letters like allotment letter, demand letter, agreements, etc. Coordinating with the client for payments & collections & booking related issues. Handling client queries & resolving the same within specified TATs. Maintaining various MIS reports as required by the Senior/Top Management of the Company. Ready to write your success story with us? Regards, HR Team Yugandhara Jadhav | 9226054901 | hr@jhamtani.com Chaitanya Panchpor |7722004219 | chro@jhamtani.com

Role Overview: The Manager Handing Over/CRM will be responsible for ensuring a seamless transition of apartments/units from the project team to customers. The role involves coordinating across departments, addressing customer queries, managing documentation, and delivering a superior customer experience during the handover process. Key Responsibilities: Handover Process Management Plan, organize, and execute the end-to-end handover process for completed units. Coordinate with project/site, quality, and facility management teams to ensure readiness before handover. Conduct pre-handover inspections and prepare snag/defect lists with relevant teams for rectification. Schedule handover appointments with customers and facilitate the process smoothly. Customer Relationship Management Act as the single point of contact for customers during the handover stage. Address customer queries, concerns, and escalate issues to relevant departments for resolution. Ensure all customer documentation (agreements, payments, NOCs, statutory compliance, etc.) is verified and complete before handover. Maintain strong relationships with customers to enhance brand trust and satisfaction. Documentation & Compliance Ensure completion of legal, financial, and statutory documentation related to handover. Coordinate with legal and finance teams to verify clearance of dues and registration formalities. Maintain MIS reports, trackers, and dashboards on handover progress. Key Skills & Competencies: Strong knowledge of real estate handover/CRM processes. Customer-centric approach with excellent communication and interpersonal skills. Ability to manage escalations and resolve issues diplomatically. Proficiency in MS Office, CRM software, and MIS reporting. Strong organizational skills with attention to detail. Knowledge of RERA guidelines and real estate documentation.

We are seeking a CRM Manager to own the end-to-end client engagement journeyfrom initial inquiry to post-project follow-up. This role requires balancing strong client relationship skills with CRM system expertise to ensure seamless communication, process efficiency, and long-term customer loyalty. Responsibilities: Manage the full client lifecycle: lead generation, onboarding, project updates, handover, and post-completion support. Act as the primary point of contact, ensuring timely and professional responses to all client inquiries. Maintain and optimize CRM systems (Salesforce, HubSpot, Zoho, etc.) for accurate data, segmentation, and automation. Coordinate between clients, project teams, and vendors to ensure smooth execution and satisfaction. Provide regular project updates, manage expectations, and proactively resolve client concerns. Capture feedback (surveys, testimonials) to refine service delivery. Support sales in lead nurturing, consultations, and identifying upsell/cross-sell opportunities. Generate CRM performance reports, analyze trends, and present actionable insights. Implement best practices in client communication and train team members on CRM usage. Skills & Experience: Bachelor’s in Business, Marketing, Communications, or a related field. 2–4 years’ experience in CRM, Client Success, Account Management, or Customer Engagement. Proficiency in CRM software (Salesforce, HubSpot, Zoho, Microsoft Dynamics). Strong verbal & written communication skills with a client-facing presence. Organized, detail-oriented, and capable of managing multiple priorities. Proactive problem-solver with a client-centric mindset. Passion for design, aesthetics, or creative service industries is a plus. Preferred: Experience in interior design, architecture, real estate, or luxury services; exposure to marketing automation; data analysis/reporting; fluency in Kannada.