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4.0 - 9.0 years
5 - 12 Lacs
gurugram
Work from Office
Role & responsibilities CRM- RM . Drive Customer Experience Drive Collections Efficiencies Responsible for reducing customer outstanding Responsible for Process Adherence & Process Audit Scores Customer Query Management by ensuring TATs are met Handles escalated customer complaints / queries (through direct reportees) generated via phone calls, emails, or walk-ins New Process Creation, wherever applicable Coordinates between departments and the customer to resolve customer queries Represents customer queries at the Corporate Office The position requires you to work on Saturday & Sunday, and you can avail comp off in lieu, as set by your supervisor(s). CRG (Customer Records Group) Team: Pre-l...
Posted 1 hour ago
2.0 - 7.0 years
0 - 3 Lacs
bengaluru, belgaum, bagalkote
Work from Office
SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams f...
Posted 19 hours ago
3.0 - 8.0 years
2 - 6 Lacs
jodhpur
Work from Office
looking for CRM to manage client relationships , ensure smooth communication between customers and sales team. candidate will handle post-sales follow-ups, client queries, documentation, coordinate with internal departments for timely updates. Required Candidate profile Graduate with 1–3 years of CRM experience in real estate Excellent communication & coordination skills Proficient in MS Office and CRM software
Posted 22 hours ago
3.0 - 8.0 years
2 - 3 Lacs
chennai
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...
Posted 2 days ago
2.0 - 6.0 years
0 - 0 Lacs
punjab
On-site
Role Overview: You will provide nursing care to patients based on their individual needs and the physician's plan of care. This includes monitoring and recording vital signs, symptoms, and patient responses, administering medications and treatments, maintaining patient hygiene and comfort, and coordinating with other healthcare professionals for patient management. Key Responsibilities: - Maintain accurate and timely nursing records, including medication administration, nursing notes, and handover reports. - Document care following hospital policy and NABH standards, ensuring confidentiality and integrity of medical records. - Follow hospital infection control protocols strictly, including h...
Posted 5 days ago
5.0 - 9.0 years
0 - 0 Lacs
new delhi, shimla
Work from Office
Job Title: Customer Relationship Head (CRM) Real Estate Overview We are seeking a skilled CRM Head to join our team. The ideal candidate will be responsible for managing our customer relationship management system to enhance customer experience and drive business growth. Job Title: Customer Relationship Head (CRM) Real Estate Job Summary: The Customer Relationship Head (CRM) in the real estate sector is responsible for building and maintaining strong relationships with clients, ensuring high levels of customer satisfaction, and driving long-term business growth. The CRM will develop and implement strategies to enhance customer engagement, improve client retention, and optimize sales conversi...
Posted 5 days ago
3.0 - 8.0 years
7 - 10 Lacs
noida, delhi / ncr
Work from Office
• Responsible for the agreement registration including registration schedule with customer (may not be physically present for registration) • Coordinating with CRG / Legal to provide any clarification on agreement clauses • NPS initiative and testimonials • Collection efficiency target achievement & outstanding reduction • Collection follow up for self & Bank funding customers • Be the SPOC for all customer communication • Own customer experience and seek support from others through ECRM • On site, walk in handling • Customer engagement initiatives • Driving snagging / desnagging for the respective assets.• Flat Hand over coordination • Coordination for snag rectification tracking and sharin...
Posted 1 week ago
5.0 - 10.0 years
6 - 16 Lacs
hyderabad
Work from Office
We are looking for a dynamic and experienced professional for the position of AM/DM/Manager Finishes with a proven track record in high-rise residential or commercial building projects, especially with Mivan shuttering systems and final handover processes. The ideal candidate should have in-depth knowledge of interior and exterior finishing works, ability to manage timelines, coordinate with stakeholders, ensure quality standards, and oversee the final stages of project completion and client handovers. Key Responsibilities: Oversee and manage finishing works of high-rise buildings including plaster, painting, flooring, tiling, false ceiling, joinery, waterproofing, etc. Ensure timely and qua...
Posted 1 week ago
2.0 - 7.0 years
2 - 3 Lacs
bengaluru
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 1 week ago
2.0 - 7.0 years
0 - 3 Lacs
bengaluru, belgaum, bagalkote
Work from Office
SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams f...
Posted 1 week ago
15.0 - 20.0 years
0 Lacs
hyderabad
Work from Office
Job Summary: The CRM Head will be responsible for leading the Customer Relationship Management function across all residential and commercial projects. We need experience candidates 15 to 20 years in Real Estate (CRM ) This role involves strategizing, implementing, and overseeing all post-sales customer engagement, handover processes, and customer satisfaction initiatives to ensure exceptional client experience and brand loyalty. Note:Please apply Local candidate and Immidiate Joinner/15 days Key Responsibilities: Lead the CRM team to manage all customer touchpoints from booking to handover and beyond. Develop and implement customer engagement strategies to enhance satisfaction and retention...
Posted 2 weeks ago
5.0 - 10.0 years
6 - 16 Lacs
hyderabad
Work from Office
We are looking for a dynamic and experienced professional for the position of AM/DM/Manager Finishes with a proven track record in high-rise residential or commercial building projects, especially with Mivan shuttering systems and final handover processes. The ideal candidate should have in-depth knowledge of interior and exterior finishing works, ability to manage timelines, coordinate with stakeholders, ensure quality standards, and oversee the final stages of project completion and client handovers. Key Responsibilities: Oversee and manage finishing works of high-rise buildings including plaster, painting, flooring, tiling, false ceiling, joinery, waterproofing, etc. Ensure timely and qua...
Posted 2 weeks ago
2.0 - 7.0 years
1 - 4 Lacs
chennai
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing querie...
Posted 2 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
coimbatore
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Coimbatore Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing q...
Posted 3 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
chennai
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...
Posted 3 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
chennai
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing quer...
Posted 3 weeks ago
3.0 - 8.0 years
2 - 3 Lacs
chennai
Work from Office
Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. NOTE : Kindly mention my name " NIVETHA" in the entry form or interview form and give me the call once you reach the office. About Casagrand : Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be ...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Role Overview: As the go-to MEP/CIVIL person, you will be responsible for managing all activities related to mechanical, engineering, and plumbing. This includes planning, designing, procurement, construction, testing, commissioning, and final handover. Your main task will be to understand, collect, and deliver clients" MEP/CIVIL requirements. The design manager will rely on you for scheduling, planning, value engineering, and design change management. In addition, you will assist the contract manager in procurement and VO management and support the construction manager in installation, site inspection, and contractor management. Key Responsibilities: - Manage all activities related to mecha...
Posted 4 weeks ago
0.0 years
0 Lacs
aurangabad, west bengal, india
On-site
Solar Sales Executive - Launch Your Career with Kapsol Energies! Tired of a desk job Want to be a part of the Solar Revolution Kapsol Energies is hiring! We're seeking a motivated and energetic Sales Executive to join our Solar EPC team in Chhatrapati Sambhajinagar . This is a fantastic opportunity for individuals ready to commit to field work, drive sales, and make a real impact on sustainable energy adoption. About Kapsol Energies As a leading Solar EPC (Engineering, Procurement, and Construction) company, we design, install, and commission high-quality solar power solutions for residential, commercial, and industrial clients. Join us in powering a greener future! Your Role: Driving Solar ...
Posted 4 weeks ago
5.0 - 10.0 years
7 - 10 Lacs
pune
Work from Office
Will be the customer interface as the first point of contact Conduct the welcome call for every new customer Resolve day-to-day queries. Strive for maximum closure on real time basis Effectively handle customer feedback and complaints Ensure timely closure of complaints with necessary back-end coordination Collections and follow ups based on the monthly target, including Ensure Demand calls Pre-due date calls Follow up reminder Calls/Emails Highlight defaulters and other risks well on time Final Collection closure Supporting the Customer Care head with insight on customer expectations and issues vis--vis product and customer service delivery Adherence as per the SOPs. Inputs and support in p...
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
hyderabad
Work from Office
Job Title: CRM Executive (male) Experience Required: 3+ Years Location: Lakshmi Infra Corporate Office, Kondapur, Hyderabad Industry: Real Estate Employment Type: Full-time Job Summary: We are seeking a proactive and customer-focused CRM Executive to join our dynamic team. The ideal candidate will be responsible for handling post-sales activities, customer documentation, loan liaisoning, and coordination with internal and external stakeholders. A strong understanding of the real estate industry, customer relationship workflows, and proficiency in CRM software like In4Suite is an added advantage. The candidate should have a proven ability to manage customer relationships with a service-orient...
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
pune
Work from Office
Key Responsibilities: Coordinate and manage the handover/possession process of residential and commercial units. Prepare and maintain handover documentation , checklists, and agreements. Conduct snagging/inspection of units before possession and ensure rectification of defects by relevant teams. Schedule and organize pre-possession & handover meetings with customers. Provide clear communication to customers regarding handover formalities, payments, documentation, and timelines . Act as the primary point of contact between the customer, site team, CRM, and project team for smooth handover. Ensure compliance with company policies and customer service standards during possession. Maintain accur...
Posted 1 month ago
3.0 - 5.0 years
10 - 12 Lacs
bengaluru
Work from Office
Lead and manage all phases of BESS projects from initiation and planning to execution, monitoring, control, and closure. Define project scope, objectives, deliverables, and resource requirements in collaboration with cross-functional teams. Required Candidate profile progressive exp in project management within the renewable energy (solar/wind), power, or energy storage sectors, with specifically managing Battery Energy Storage System (BESS) projects.
Posted 1 month ago
2.0 - 5.0 years
10 - 12 Lacs
bengaluru
Work from Office
Lead and manage all phases of BESS projects from initiation and planning to execution, monitoring, control, and closure. Define project scope, objectives, deliverables, and resource requirements in collaboration with cross-functional teams. Required Candidate profile progressive exp in project management within the renewable energy (solar/wind), power, or energy storage sectors, with specifically managing Battery Energy Storage System (BESS) projects.
Posted 1 month ago
2.0 - 5.0 years
10 - 12 Lacs
bengaluru
Work from Office
Lead and manage all phases of BESS projects from initiation and planning to execution, monitoring, control, and closure. Define project scope, objectives, deliverables, and resource requirements in collaboration with cross-functional teams. Required Candidate profile progressive exp in project management within the renewable energy (solar/wind), power, or energy storage sectors, with specifically managing Battery Energy Storage System (BESS) projects.
Posted 1 month ago
 
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