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0.0 - 5.0 years
1 - 6 Lacs
bengaluru
Work from Office
SUMMARY Summary We are seeking a highly skilled and motivated Customer Support Associate to join our Sales Process team in Bangalore, India. As a key member of our customer support vertical, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring prompt and effective resolutions to customer issues. Your role will also involve supporting inbound sales through upselling and cross-selling of products or services while maintaining a high level of customer satisfaction. Responsibilities Handle inbound customer queries, complaints, and escalations with professionalism Provide timely and effective resolutions within SLA timelines Identify opportunitie...
Posted 1 week ago
0.0 - 5.0 years
1 - 2 Lacs
gurugram
Work from Office
Urgent Hiring - Process Associate | Airlines Process Location: Gurgaon Contact Person: Tamanna 7355013912 Company Overview: We are hiring enthusiastic and customer-focused individuals for the Airline Customer Service Process . Position: Customer Service Executive Salary: 16,500 (In-Hand) Incentives: Up to 4,000 per month Other Corporate Benefits: PF & ESI Attractive Incentives Cab Facility available Growth Opportunities Corporate Work Culture Paid Training Eligibility Criteria: Any 12th pass or above can apply Freshers & Experienced candidates are welcome Excellent communication skills preferred Willingness to work in rotational shifts Roles & Responsibilities: Handle customer queries relate...
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
bengaluru
Work from Office
Responsibilities: * Manage customer queries via phone, email & chat * Provide exceptional customer support * Resolve escalated issues promptly * Meet KPIs related to call volume, resolution time & satisfaction scores Health insurance Provident fund Annual bonus
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
noida
Work from Office
We are looking for a qualified Customer support executive who will offer excellent customer service and after-sales support. 1. Resolving customer complaints brought to your attention. 2. Possessing excellent product knowledge to enhance customer support. 3. Maintaining a pleasant working environment for your team. 4, Excellent interpersonal written and oral communication skills. 5. Sound at maintaining and updating Excel sheets. 6. Communicating with third-party service providers like Vodafone, Airtel, and Shiprocket. 7. Real-time resolution of customer issues. 8. Proper diagnosis of issues related to the Application, Server, or IOT devices. Salary Fresher - 15 k Experienced - upto 22 k Pre...
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
bhopal, lucknow, agra
Work from Office
Customer Service Associate Qualification: Graduate Language Skills: Fluent in Hindi/English or Punjabi communication. Basic computer Soft Skill: Strong communication, interpersonal skills and problem-solving skills. call hr Zamzam 9819631493
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
As a Sales Executive at this company, you will primarily be responsible for making outbound calls to promote and sell products or services. You will also address customer queries, negotiate deals, and ensure that sales targets are met. It is crucial to maintain detailed call records and follow up with leads effectively to enhance sales performance. Key Responsibilities: - Make outbound calls to promote and sell products or services - Address customer queries and provide necessary information - Negotiate deals and close sales effectively - Maintain detailed call records for future reference - Follow up with leads to maximize sales opportunities Qualifications Required: - Excellent communicati...
Posted 1 week ago
0.0 years
4 - 6 Lacs
gandhidham, gujarat
Work from Office
Handle day-to-day customer queries along with essential documentation work Maintain strong follow-up with clients Professional email drafting and calling etiquette Travel as required for business purposes Required Candidate profile Open-minded and willing to travel Strong communication skills with fluency in English Extroverted personality with a go-getter attitude
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
noida, delhi / ncr
Work from Office
Hello Jobseekers, Greetings from Shiningstars ITPL! We are hiring for an enthusiastic candidate to join our team as a "Customer Service Executive" Job Details: - Job profile: Customer Service Executive - Salary: 19K-30K CTC - Eligibility: Minimum 6 Months of Experience - Qualification: Any Graduate or Undergraduate - Working days: 6 Days Working - Need a candidate with excellent communication skills Responsibilities: 1. Handling customer's queries related to product. 2. Coordinating with team members. 3. Provide excellent communication service. 4. Address customer complaints and concerns in a professional manner. Interested candidates can make a call on the number given below: Fehmina: 90260...
Posted 1 week ago
0.0 - 3.0 years
3 - 8 Lacs
udaipur
Work from Office
Job Description We are looking for a Customer Support Executive who can assist customers with inquiries, resolve concerns, and provide a smooth service experience. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer queries with patience and professionalism. Skill / Qualifications Bachelor degree in a related field. 1+ prior experience in customer service is an added advantage but not mandatory. Good verbal and written communication skills. Basic computer knowledge and typing skills. Ability to stay calm and handle queries politely. Problem-solving mindset and willingness to learn. Job Responsibilities Respond to customer queries...
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
kochi
Work from Office
Job description Role: Customer Support Executive (Voice Process) Domain : Domestic Bank Location: Kochi, Kalamassery Job Details Any Graduation (No Backlogs , Graduation/Provisional Certificates mandatory) 6 days work and 1 rotational week off Shift timing: Male Employees : 24/7 any 9 hours for Male employee which includes night rotational shift. Female Employees: Day Rotational (Any 9 hours Shift) Languages required: English + Malayalam with (Tamil / Hindi / Kannada / Telugu) Salary Package: Tamil - 16,000 Take Home / 20,000 CTC Hindi - 17,000 Take Home / 21,000 CTC Telugu / Kannada - 18,000 Take Home / 22,000 CTC Contact: Aruna HR: 6385858268
Posted 1 week ago
2.0 - 4.0 years
2 - 3 Lacs
bengaluru
Work from Office
Job Title: Consultant/Senior Consultant Department: Customer Happiness Location: Bangalore Job Description: The Grievance Team Advisor will be responsible for handling and resolving customer complaints in a timely, empathetic, and regulatory-compliant manner. This role serves as a vital link between customers, internal departments, and regulatory bodies, ensuring fair outcomes and driving continuous service improvement. Key Responsibilities: Address customer grievances across multiple channels (phone, email, written correspondence) with professionalism and empathy Conduct thorough investigations by coordinating with internal teams (claims, underwriting, legal, etc.) Ensure grievances are log...
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
thane
Work from Office
We are seeking a dynamic and results-oriented Customer relations executive for post-sales service. This role demands regular customer relations, resolving product issues, and supporting the sales team Resolving customer queries Required Candidate profile Gender Preference: Female Skills Requirement: Customer Relationship Management Experience Requirement: 1 - 2 Years of Experience Working Hours: Day shift
Posted 1 week ago
1.0 - 3.0 years
2 - 3 Lacs
greater noida
Work from Office
Role & responsibilities Candidate Eligibility Criteria * Education: Undergraduate / Graduation * Experience: Minimum 6 months in BPO environment(Preferred) * Skill Set: B2 level communication SALARY - UPTO 3.2 LPA (22.5K INHAND AND 26.5K CTC PM) BATCH STARTS FROM 4TH DECEMBER 2025 * Process Type: Non- Voice process * Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) * Week Offs: 2 Rotational * Working days - 5 * Cab Facility: One-sided cab during odd hours (window: 7 PM 6 AM) Interested candidate reach me out on 7678666623
Posted 1 week ago
1.0 - 3.0 years
1 - 2 Lacs
thane, navi mumbai, ahmedabad
Work from Office
Strong English/ Hindi + Gujarati communication /south lang Mini 1 year recent exp in Customer Service / Renewals HSC pass or Any Graduate Age: 21–35 years Offs 2 rotational off (Mon–Fri) Location: Bodakdev, Ahmedabad con HR : prajakta 7219659504
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
ahmedabad
Work from Office
Your potential has a place here with TTECs award-winning employment experience. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), youll be a part of bringing humanity to business. #experienceTTEC Interview Drive Date: 10th December 2025 (Wednesday), 9:30 AM – 1:00 PM Venue: (Details will be shared upon clearance of the assessment) What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s ge...
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
hyderabad
Work from Office
Required Skills: Should have minimum 1 year of experience in International Technical voice process Should have Excellent communication Respond to and resolve IT support tickets via phone and chat. Troubleshoot hardware, software, and basic networking issues Escalate complex problems to second-level support teams Maintain accurate records and documentation Assist with user account setup, access, and other user related tasks. Note Rotational Shift & Rotational week-off Only one way cab - Drop will be provided Candidates with experience in domestic or non-voice processes are not eligible to apply Only male candidates can apply** Immediate joiners preferred** If you are Interested, please share ...
Posted 2 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
navi mumbai
Work from Office
we are hiring for Team Lead - ORM (Online Reputation Management) Location - Ghansoli, Navi Mumbai Job Role:- The Team Lead will be responsible for overseeing a team dedicated to managing social media and email communications, focusing on Online Reputation Management (ORM) and handling complaints and escalations. This role requires a proactive individual who can effectively lead a team, ensuring customer satisfaction and maintaining a positive online presence. The Team Lead will work closely with senior management to develop strategies that enhance customer experience and resolve issues efficiently. Strong problem-solving and conflict-resolution abilities. Responsibilities:- Lead and manage a...
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Intermediate What would you do? Manage end-to-end order processing, including order entry, validation, and fulfilment in line with business policies. Coordinate with cross-functional teams (Sales, Logistics, Finance) to ensure on-time delivery and issue resolution. Monitor and track order status, proactively addressing delays or discrepancies. Handle customer queries related to orders and provide timely, accurate updates. Maintain accurate documentation and ensure compliance with company ...
Posted 2 weeks ago
3.0 - 5.0 years
2 - 5 Lacs
gurugram
Work from Office
About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Portuguese - Intermediate What would you do? Manage end-to-end order processing, including order entry, validation, and fulfilment in line with business policies. Coordinate with cross-functional teams (Sales, Logistics, Finance) to ensure on-time delivery and issue resolution. Monitor and track order status, proactively addressing delays or discrepancies. Handle customer queries related to orders and provide timely, accurate updates. Maintain accurate documentation and ensure compliance with company ...
Posted 2 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
noida, new delhi
Work from Office
Hi jobseekers. Greetings Hiring for PART TIME JOB FOR NOIDA LOCATION ANY UG /FRESHER /EXPERIENCE CAN APPLY Job Profile - Customer Support Process- Non Voice Shift Timings there are two shifts - 9 am to 2pm and 6pm to 11pm 6 days working One way cab in odd hours Roles and Responsibilties Respond to customer queries via live chat in a timely and professional manner. Troubleshoot and resolve customer issues related to products or services. Provide accurate information and step-by-step guidance to customers. Handle multiple chat conversations simultaneously (multitasking). Maintain polite, empathetic, and customer-focused communication. For applying call or drop your resume on 9151666408 Anwesha...
Posted 2 weeks ago
1.0 - 6.0 years
1 - 6 Lacs
mumbai, mumbai suburban, navi mumbai
Work from Office
Skill required : Next Generation Customer Operations - Customer Service Technology Designation : Inbound Sales Representative Associate- Voice Qualifications : HSC and Any Graduation Years of Experience : 1 to 6yrs What would you do ? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact...
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
mumbai
Work from Office
SUMMARY Job Description Customer Service Representative (Voice Process) Department: Customer Services Client: MDC2 Level: 13 Shift: Night Shift CTC: 25,000 Markup: 18% Role Overview: We are looking for enthusiastic Customer Service Representatives to handle voice-based customer interactions. The role involves resolving customer queries, providing timely support, and ensuring a smooth customer experience. Responsibilities: Handle inbound and outbound customer calls professionally. Resolve customer issues, queries, and requests with accuracy and clarity. Maintain detailed and accurate call records in the system. Ensure high levels of customer satisfaction during every interaction. Follow commu...
Posted 2 weeks ago
0.0 - 3.0 years
1 - 3 Lacs
thane, navi mumbai, mumbai (all areas)
Work from Office
Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 20,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply/Contact For more details HR Shubham - 8432231842 Perks and benefits Good Salary with unlimited Incentives
Posted 2 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
bengaluru
Work from Office
Associate / Sr. Sales Associate, youre the First Point of Contact and the face of Ivy Homes with respect to Sales. Youll work closely with the Sales Manager to give ground insights and help the sales scale. Youll be directly responsible for Sales for one or more micro-markets in the city of Bangalore. Your role will be a combination of customer conversation and contextual field presence. WHAT WILL YOU DO? Communicating effectively with customers, proactively reaching out to potential clients, and diligently following up on leads. Establishing and nurturing relationships with Channel Partners (brokers) to cultivate customer leads. Profoundly comprehending the unique needs of customers and ide...
Posted 2 weeks ago
1.0 - 4.0 years
0 - 3 Lacs
mumbai
Work from Office
Work Location: Vikhroli West,Mumbai Summary: Coordinate certain aspects of the installation, de-installation and site survey requests associated with Global Accounts. Might include software and hardware (i.e. routers, modems, workstations, PCs, laptops, printers, etc.) for our customers or third-party customers . Mandatory skills / Experience Will need to be highly personable with first class communication skills. Graduation is mandatory. Highly organized. Must be computer-literate in all MS office applications in particular Excel. Must have experience in a customer service environment. Will need to be capable of working within very tight deadlines. Will need to be an effective problem solve...
Posted 2 weeks ago
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