Customer Operations Professional

Tailz

1 - 5 years

3 - 6 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

operations management cluster operations team management warehouse operations customer service logistics operations logistics field operations broking excel supply chain operations operations team leading linux dcs operation communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage cluster operations in Bangalore. Define and manage the operational processes and systems. Part of the customer service team that is the first point of contact for enquiries, bookings, on-going transactions. Plays a critical role in ensure smooth delivery of service and delight customer with awesome experience. Responsibility Responsible for lead management and on-boarding Responsible for back-end operational processes Ensure no walk is missed, organize and manage back-ups Manage tools to update & maintain customer and provider interaction information Field activities for on-boarding customers and providers Skills & Requirements In love with dogs! Graduate/Post Graduate degree in any discipline Excellent communication skills MS Office- Excel Ability to respond to customer queries & manage different situations Flexibility- start-up needs and work requirements change. Open to accepting new challenges & tasks based on need of the company. Field operations require flexible timings

More Jobs at Tailz

Customer Operations Professional

Bengaluru

1.0 - 5.0 yrs

INR 3 - 6 Lacs

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Customer Operations Professional