9468 Customer Experience Jobs - Page 50

RL - Mortgages - Zonal Sales Manager - Prime Mortgages- Branch About the Business Group The Mortgages department is a part of the Retail Lending business of the bank and offers Home Loans and Loan against Property to all categories of customers Pan India About the Role This is a leadership role responsible for achieving business goals, optimizing profitability, overseeing compliance, and driving transformation within HL and LAP business It involves strategic planning and execution to maximize revenue, enhance portfolio growth, and ensure risk compliance Details of the Role Department Retail Lending Grade AVP/VP/SVPI Sub-Department Retail Lending- Prime Mortgages Reporting (Business) SVPI/SVP...

Area Sales Manager PL Branch CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India About the Role The role Area Sales Manager Personal Loan involves driving Personal Loan business through a team of Sales Managers, ensure growth in Book Size, maintain product level profitability, build a robust distribution, deliver on the new initiatives rolled out It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance Details of the Role Department Retail Lending Grade M/SM/AVP Sub-D...

Sector 20, Udyog Vihar, Phase-III, Gurgaon, Haryana RequisitionId: 43212 Description WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Inspire transformational Creativity. Balancing People and Client Experiences Mobilize the Enterprise We are looking for Manag...

Executive, Finance (Based in Bengaluru, India) Job Details | Mapletree We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser s local storage. This includes cookies necessary for the websites operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve the websites performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Search by Keyword Search by Location Select how...

RL - Wheels:Area Sales Manager - CVCE About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India About the Role Area Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve CVCE loans volumes with a balanced mix of new and used CVCE asset funding with optimal channel mix The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics Details of the Role Department Retail Lending Grade M/ SM/ A...

Responsibilities: Client Handling: Build and maintain strong relationships with existing clients. Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns.

Dedicated Candidates are required for handling International Inbound calls . Major job role will be to answer incoming calls from customers who want to place orders Respond to inquiries, provide general information.

Job summary * Develop and execute comprehensive content strategies to drive engagement and enhance brand awareness across social media platforms and websites. * Manage Ralecon's social media accounts and websites to establish a strong digital presence, ensuring consistency in messaging and branding. * Create engaging content and visuals for social media posts, website updates, blogs, and other digital platforms. * Monitor and analyse performance metrics to track the effectiveness of content strategies, social media campaigns, and website traffic. * Engage with users and respond to inquiries, comments, and messages across social media platforms, fostering meaningful interactions and building ...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough unde...

Responsible for Sales Turnover, Customer Experience till conversion. • Responsible for building loyal network of influencers for business generation. • Scouting for Opportunities to reach out to End Consumers through various Sources and increase business in the most cost effective way. • Own up the Customer Journey and Experience from Lead to conversion. • Multitasking abilities to manage relationship with diverse influencers and stake holders (Interior designers, Kitchen studios, Bath stores and Trades). • Exhibiting achievement orientation (targets) and execution excellence (sales tools, systems, process adoption) • Understand Competition Offerings and constantly raise the bar of customer ...

Responsibilities Responds to employee inquiries timely. Performs HR transactions in Workday. Assists with reorganizations including position management. Prepares payroll information. Onboards/Offboards employees. Executes repeatable processes. Oversees benefits and responds to benefits issues. Tracks probation periods Assists with reporting and audit. Provides employment verification. Proactively identify potential issues and escalate unresolved matters to Tear 2, EC Manager or relevant stakeholders/COEs. Requirements Passionate about customer experience. At least 3-5 years of experience in the general field of Human Resources services and administration in a dynamic, fast-moving environment...

Role Overview: You will be responsible for managing a team and driving sales at one of India's leading fashion houses, JJ VALAYA. Your main focus will be on team management, sales & revenue generation, ensuring a seamless customer experience, overseeing inventory & merchandising, store operations, and implementing loss prevention strategies. Key Responsibilities: - Team Management: Hire, train, supervise, and motivate store staff to meet sales and service goals. - Sales & Revenue: Drive sales, implement strategies to achieve targets, and analyze performance data. - Customer Experience: Ensure a seamless and luxurious client journey, manage VIP clients, and resolve any service concerns. - Inv...

Role Overview: As the Regional Head for Machinery Loan lending, your main responsibility will be to scale up the business in the designated region. This involves developing strategies to expand existing products, channels, segments, and customer base. Your goal is to deliver banking services to customers in a cost-efficient and technologically effective manner. You will need to build teams, systems, processes, and a culture that supports scalability and consistent delivery. Collaboration with various teams within the organization, such as Retail, Operations, Sales, IT, Credit, and BIU, will be crucial to your success in this role. Ultimately, your role aims to provide customers with a seamle...

As an E-commerce Manager, you will be responsible for driving and optimizing the company's direct-to-consumer (D2C) online sales channel through Shopify. Your role involves overseeing digital marketing, website operations, customer experience, logistics coordination, and performance analytics to ensure consistent business growth and superior customer engagement. Key Responsibilities: - Manage end-to-end operations of the Shopify platform. - Manage and improve sales inventory mechanism, including Sales and Inventory KPI. - Create various strategies and techniques to improve conversion rate and ROAS. - Ensure timely listing of new SKUs to maximize advertising and sales opportunities. - Oversee...

As the Business Head - Credit Cards, your role will involve overseeing the strategic growth and development of the secured credit card business, focusing on Fixed Deposit-backed credit cards. You will be responsible for designing and executing strategies to scale the business through both digital acquisition and traditional offline distribution channels, ensuring a seamless customer journey from 0 to 1. The ideal candidate for this role will be a visionary leader with experience in scaling products through innovative digital and offline strategies while maintaining operational excellence. Key Responsibilities: - Lead the development and execution of the overall business strategy for secured ...

As a Customer Service Representative based in AHMEDABAD with NetRTech Solutions LLP, your primary role will be to provide excellent customer support, ensuring customer satisfaction, and improving overall customer experience. Your responsibilities will include addressing customer inquiries and concerns, resolving issues, and fostering positive customer relationships. Key Responsibilities: - Address customer inquiries and concerns promptly and professionally - Resolve customer issues effectively to ensure customer satisfaction - Maintain positive and long-lasting customer relationships Qualifications Required: - Previous experience in customer service or related field is preferred - Excellent ...

As a Logistics Operations Lead (Ecommerce), your role is crucial in scaling the e-commerce operations of the company. You will oversee various aspects such as supply chain management, logistics, order fulfillment, customer service, and operational efficiency to ensure a seamless shopping experience for customers. Your leadership skills will be vital in optimizing processes, managing teams, and driving growth in a fast-paced e-commerce environment. Key Responsibilities: - Oversee end-to-end e-commerce operations, including supply chain, warehousing, logistics, and last-mile delivery. - Ensure efficient order fulfillment, inventory management, and timely deliveries. - Implement automation and ...

Role Overview: As a candidate for this position, you will be responsible for achieving contributed value targets set for the branch. You will play a crucial role in ensuring sales volumes for multiple products by sourcing quality underwriting diligence to meet sales targets while also controlling delinquencies and frauds. Providing superior customer experience and managing TATs on credit processing will be key aspects of your role. Additionally, minimizing pre-post disbursal discrepancies and monitoring performance will be part of your daily responsibilities. Key Responsibilities: - Achieve contributed value targets set for the branch. - Ensure sales volumes for multiple products, sourcing q...

You will be working as a B2B Account Manager at Taqtics, where you will play a crucial role in nurturing and managing client relationships across various business levels. Your primary responsibilities will include: - Managing a portfolio of business accounts and being the main point of contact throughout the customer lifecycle. - Understanding client workflows to help them effectively utilize the platform to achieve their operational goals. - Handling inbound queries through phone, email, and chat to provide timely and accurate responses. - Troubleshooting product issues by simulating scenarios, coordinating with internal teams, and ensuring timely resolution. - Maintaining internal systems ...

Role Overview: As a Strategic Unit Manager at Standard Chartered, you will be responsible for providing strategic direction, guidance, and leadership to ensure the formulation and performance of a unit that aligns with the overall global WRB and contact center strategy. Your role will involve managing inbound tele-service, tele-sales, and governance across products and segments. Key Responsibilities: - Manage teams/COE to deliver on key performance metrics, encouraging, empowering, and guiding team leads to achieve business goals. - Supervise the team to ensure consistent delivery of customer delight and resolution of queries or problems. - Focus on meeting KPI targets and maintaining the co...

Role Overview: You will be the Warehouse Manager at Sikandrabad, Uttar Pradesh, responsible for overseeing the daily operations of a warehouse that handles direct-to-consumer distribution. Your role will involve ensuring seamless order fulfillment, maintaining inventory accuracy, and optimizing warehouse operations to meet customer satisfaction goals while adhering to safety and compliance standards. Key Responsibilities: - Oversee all warehouse operations, including receiving, storage, order picking, packing, and shipping. - Implement and optimize processes to meet daily order fulfillment goals. - Maintain accurate inventory records through regular cycle counts and audits. - Collaborate wit...

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world. **Role Overview:** As a Product Certification Expert at TE Connected Living Solutions Business Unit, you will be responsible for handling all worldwide certifications (UL/CSA/VDE/TUV/IEC CB, etc.) for various product families. Your role will involve acting as the Business Unit Point of Contact for product approvals and certification activities globally. You will lead continuous improvement initiatives to drive lean processes, coordinate with testing/certification agencies, ensure timely closure of regulatory approval activities, and prov...