1. Manage a portfolio of Enterprise-level customers and act as their main point of contact. Develop a deep understanding of each customers unique business needs and work with them to provide solutions to their problems through our product suite. 2. Drive GTM projects to a successful outcome and ensure appropriate communications with all relevant stakeholders. 3. Ensure high client satisfaction and timely resolution to any escalations/requirements within TAT. Collect and disseminate feedback to internal teams to help improve our services and products. 4. Develop dynamic success plans that will demonstrably deliver on customer expectations and manage exceptions 5. Build strong customer advocacy and ensure their retention 6. Identify cross sell and upsell opportunities for value added services and prepare future product roadmap for the client 7. Be the trusted advisor and display though leadership to the customer acting as a consultant showing them best practices and industry benchmarks Who were looking for: 1. MBA graduate with at least 6+ years relevant work experience in a customer success or consultancy role. 2. Previous experience collaborating with different internal functions within a fast-growing SaaS company; operating at the intersection of product, sales, and delivery 3. Excellent networking, relationship management and negotiation skills 4. Familiarity with Supply Chain data and workflow experience preferred 5. Basic Knowledge of web technologies like HTML, SQL, API, Json, iOS and Android platforms 6. Proficient in Microsoft Office Suite specifically Excel and PowerPoint

1. Work closely with external and internal stakeholders to ensure smooth and timely Project Execution 2. Conduct in-depth training sessions for Client Project stakeholders on using the Product 3. Assist with high severity requests or issue escalations as needed 4. Guide client on product features and how to use them 5. Drive Client Scale-Ups to reach enterprise level penetration 6. Update client about new feature developments and enhancements according to client business requirements 7. Monitor client accounts to ensure product adoption and usage 8. Demonstrating the product to client pre-execution, if needed 9. Ensure customer satisfaction and build strong customer relationships Who were looking for: 1. Engineering graduates with 2-5 years of experience 2. Excellent verbal & written communication & presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel & PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude

Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders. Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgets. Monitor project progress, identify and mitigate risks, and resolve issues to ensure project delivery within scope, schedule, and budget constraints. Coordinate and manage project resources, both internal and external, to ensure alignment and efficient execution. Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and the primary point of contact for project-related matters. Conduct regular project status meetings and communicate project updates, risks, and issues to clients and stakeholders in a clear and concise manner. Manage client expectations, ensuring alignment between project objectives and deliverables. Collaboration: Lead and motivate cross-functional project teams, including developers, engineers, designers, and other stakeholders, to ensure effective collaboration and project execution. Provide guidance, coaching, and mentorship to team members, fostering a positive and collaborative work environment. Facilitate effective communication and knowledge sharing among team members, promoting a culture of transparency and continuous improvement. Quality Assurance and Risk Management: Define and implement quality assurance processes and standards to ensure the delivery of high-quality solutions that meet client requirements. Identify, assess, and manage project risks, proactively addressing potential issues and implementing appropriate mitigation strategies. Conduct thorough project reviews and post-implementation evaluations to identify lessons learned and areas for improvement. Stakeholder Communication and Reporting: Prepare and deliver regular project status reports, including key metrics, milestones achieved, risks, and issues, to project sponsors, stakeholders, and senior leadership. Communicate project updates and progress through presentations, meetings, and written documentation. Engage in effective and timely communication with internal teams, clients, and other stakeholders to ensure alignment and transparency. Qualifications: Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (Masters degree preferred). At least 4+ years of experience in technical project management, preferably in a consulting or professional services environment. Strong understanding of software development methodologies, agile frameworks, and project management best practices. Proven track record of successfully managing and delivering complex technical projects within scope, schedule, and budget. Excellent leadership and team management skills, with the ability to lead and motivate cross-functional teams. Exceptional communication and stakeholder management abilities, with the capacity to build strong relationships with clients and internal stakeholders. Solid problem-solving and decision-making skills, with the ability to prioritize and manage multiple tasks and projects simultaneously. Proficiency in project management tools and software. Relevant certifications such as PMP (Project Management Professional) or Agile certifications are a plus.

Acquire in-depth knowledge of FieldAssist software Generate leads, conduct prospecting, lead follow up from telesales led activities Deliver corporate presentations and software demonstrations Qualify and manage opportunities including writing proposals and responding to queries Negotiate and close the deal with the key stakeholders of the customer Competitor and customer analysis to identify & explore potential markets Achieve agreed upon sales targets and outcomes within schedule Monitor and report on all activities and pipelines Maintain excellent customer satisfaction and build effective client relationship Desired skills and experience Minimum 5+ years sales/business development experience in the technology industry Experience in CRM/ERP or B2B Enterprise level software Experience in SaaS/Cloud is an added advantage Ability to influence decision-makers at all levels Excellent negotiation and communication skills, both verbal and written Self-motivated and target driven Prepared to travel

1. Manage a portfolio of Enterprise-level customers and act as their main point of contact. Develop a deep understanding of each customers unique business needs and work with them to provide solutions to their problems through our product suite. 2. Drive GTM projects to a successful outcome and ensure appropriate communications with all relevant stakeholders. 3. Ensure high client satisfaction and timely resolution to any escalations/requirements within TAT. Collect and disseminate feedback to internal teams to help improve our services and products. 4. Develop dynamic success plans that will demonstrably deliver on customer expectations and manage exceptions 5. Build strong customer advocacy and ensure their retention 6. Identify cross sell and upsell opportunities for value added services and prepare future product roadmap for the client 7. Be the trusted advisor and display though leadership to the customer acting as a consultant showing them best practices and industry benchmarks Who were looking for: 1. MBA graduate with at least 6+ years relevant work experience in a customer success or consultancy role. 2. Previous experience collaborating with different internal functions within a fast-growing SaaS company; operating at the intersection of product, sales, and delivery 3. Excellent networking, relationship management and negotiation skills 4. Familiarity with Supply Chain data and workflow experience preferred 5. Basic Knowledge of web technologies like HTML, SQL, API, Json, iOS and Android platforms 6. Proficient in Microsoft Office Suite specifically Excel and PowerPoint

We are looking for an energetic and motivated intern to join our business development or sales team. As an intern, your main role will be to identify and generate leads in India with a strong customer focus and excellent interpersonal skills. Key Responsibilities: Research, qualify, and generate lists of potential customers Generate leads through cold callings Create and deliver sales presentations with good hold in SaaS knowledge/understanding Learn and apply effective sales techniques and maintain sales data Assist with the preparation and execution of sales proposals Desired skills and experience: Freshers to 6 months of experience Ability to take initiative Navigate fast-paced environments Strong interpersonal and communication skills Collaborative spirit and positive attitude Knowledge of MS Office is a must (Excel, PowerPoint & Word) Sales Development Representative We are looking for an energetic and motivated intern to join our business development or sales team. As an intern, your main role will be to identify and generate...

We are looking for an energetic and motivated professionals to join our team with preferred experience in Account Management role. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. Responsibilities Responsible for Account Management, Renewals Upselling of Products at Customer Level. Track and analyze Targets versus Achievements to ensure consistent performance and goal alignment. Work closely with external and internal stakeholders to ensure smooth and timely Project Execution. Assist with high severity requests or issue escalations as needed. Guide client on product features and how to use them. Lead Semi-Annual and Quarterly Business Reviews, focusing on strategic alignment and value delivery for clients. Monitor Customer Health and ensure key customer KPIs are green. Ensure customer satisfaction and build strong customer relationships. Who were looking for: Engineering graduates with 1 to 4 years of experience. Excellent verbal written communication presentation skills. Ability to multi-task and work in a challenging fast paced environment. Go-getter attitude and a strong work ethic. Proficient in MS Excel PowerPoint. Excellent problem-solving skills, attention to detail and solution-oriented attitude. Enthusiasm about technology with demonstrated technical aptitude. We are looking for an energetic and motivated professionals to join our team with preferred experience in Account Management role.About FieldAssistFieldAssist is a SaaS based technology platform trans...

We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture - Credibility, Respect, Fairness, Pride and Camaraderie. For one in the Seat: Requirements : 1. Work closely with external and internal stakeholders to ensure smooth and timely Project Execution 2. Conduct in-depth training sessions for Client Project stakeholders on using the Product 3. Assist with high severity requests or issue escalations as needed 4. Guide client on product features and how to use them 5. Drive Client Scale-Ups to reach enterprise level penetration 6. Update client about new feature developments and enhancements according to client business requirements 7. Monitor client accounts to ensure product adoption and usage 8. Demonstrating the product to client pre-execution, if needed 9. Ensure customer satisfaction and build strong customer relationships Who were looking for: 1. Engineering graduates with 2-5 years of experience 2. Excellent verbal written communication presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude Know Your Leader: Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watchv=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to u...

Acquire in-depth knowledge of FieldAssist software Generate leads, conduct prospecting, lead follow up from telesales led activities Deliver corporate presentations and software demonstrations Qualify and manage opportunities including writing proposals and responding to queries Negotiate and close the deal with the key stakeholders of the customer Competitor and customer analysis to identify & explore potential markets Achieve agreed upon sales targets and outcomes within schedule Monitor and report on all activities and pipelines Maintain excellent customer satisfaction and build effective client relationship Desired skills and experience Minimum 5+ years sales/business development experience in the technology industry Experience in CRM/ERP or B2B Enterprise level software Experience in SaaS/Cloud is an added advantage Ability to influence decision-makers at all levels Excellent negotiation and communication skills, both verbal and written Self-motivated and target driven Prepared to travel

Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders. Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgets. Monitor project progress, identify and mitigate risks, and resolve issues to ensure project delivery within scope, schedule, and budget constraints. Coordinate and manage project resources, both internal and external, to ensure alignment and efficient execution. Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and the primary point of contact for project-related matters. Conduct regular project status meetings and communicate project updates, risks, and issues to clients and stakeholders in a clear and concise manner. Manage client expectations, ensuring alignment between project objectives and deliverables. Collaboration: Lead and motivate cross-functional project teams, including developers, engineers, designers, and other stakeholders, to ensure effective collaboration and project execution. Provide guidance, coaching, and mentorship to team members, fostering a positive and collaborative work environment. Facilitate effective communication and knowledge sharing among team members, promoting a culture of transparency and continuous improvement. Quality Assurance and Risk Management: Define and implement quality assurance processes and standards to ensure the delivery of high-quality solutions that meet client requirements. Identify, assess, and manage project risks, proactively addressing potential issues and implementing appropriate mitigation strategies. Conduct thorough project reviews and post-implementation evaluations to identify lessons learned and areas for improvement. Stakeholder Communication and Reporting: Prepare and deliver regular project status reports, including key metrics, milestones achieved, risks, and issues, to project sponsors, stakeholders, and senior leadership. Communicate project updates and progress through presentations, meetings, and written documentation. Engage in effective and timely communication with internal teams, clients, and other stakeholders to ensure alignment and transparency. Qualifications: Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (Masters degree preferred). At least 4+ years of experience in technical project management, preferably in a consulting or professional services environment. Strong understanding of software development methodologies, agile frameworks, and project management best practices. Proven track record of successfully managing and delivering complex technical projects within scope, schedule, and budget. Excellent leadership and team management skills, with the ability to lead and motivate cross-functional teams. Exceptional communication and stakeholder management abilities, with the capacity to build strong relationships with clients and internal stakeholders. Solid problem-solving and decision-making skills, with the ability to prioritize and manage multiple tasks and projects simultaneously. Proficiency in project management tools and software. Relevant certifications such as PMP (Project Management Professional) or Agile certifications are a plus.

As the Sr. Content Writer you will play a pivotal role in shaping our brands premium positioning narrative and driving engagement in the CPG industry. You will be responsible for developing content strategies, creating SEO optimized content, and executing campaigns to establish FA as a premium brand and a thought leader in CPG RTM space. Responsibilities Content Strategy Premiumisation: Craft compelling narratives that communicate FAs premium value proposition, mission, and vision to resonate with our audience and differentiate us in the competitive market Develop and implement comprehensive content strategies aligned with business goals, target audience, and SEO best practices. Spearhead the editorial calendar to create best-in-class content marketing assets like podcasts, blogs, newsletters, whitepapers, success stories, eBooks, reports, webinars, infographics, videos, emails etc. Collaborate with our Storytelling agency to deliver premium positioning in our narrative and content Conduct keyword research, analyse trends, and optimise content for search engines to improve visibility and drive organic traffic. Identify opportunities for backlink acquisition through outreach strategies. Content Creation and Execution: Create high-quality, premium and engaging content by collaborating with cross-functional teams to ensure content aligns with overall marketing and business objectives. Write emails and LI outreach for ABM and drive content for trade shows, exhibitions, events, and webinars that generate TOFU leads. Enable sales business teams to use pitch deck premium storytelling sales enablement collaterals Build relationships with influencers, consultants, and industry experts to secure quality backlinks and enhance brand authority. Create content for both existing customers and new prospects. Content Performance Analysis: Monitor and analyze content performance metrics using tools like Google Analytics, Ahrefs, and SEMrush. Use insights to refine content strategies and drive continuous improvement. Set current and long-term content goals for internal teams, freelancers and external partners. Regularly establish the premiumness of our narrative and its usage by Sales/ CS/ Clients Who were looking for: 5+ years of experience in B2B SaaS content marketing, Bachelors degree in Marketing, Communications, Journalism, or related field Proven experience in content marketing, with a strong portfolio showcasing writing skills and successful content campaigns. A portfolio of published work. Experience in developing long-form content like landing pages, ebooks, and whitepaper is mandatory Strong writing and editing skills with a keen eye for detail and proficiency in grammar and punctuation (ChatGPT or Grammarly knowledge folks pls excuse) Demonstrated ability to develop creative content strategies and produce compelling content that drives engagement and conversion Direct or indirect experience with tools like Google Adwords, LinkedIn Ads, Zoom webinars, Google Analytics, Podcasting tools, Canva, SEM Rush, Ahrefs etc. Experience working in B2B/ SaaS/ CPG marketing is an added advantage. As the Sr. Content Writer you will play a pivotal role in shaping our brands premium positioning narrative and driving engagement in the CPG industry. You will be responsible for developing content s...

Our success is in the success of our customers. Only you can make that happen. As an Project coordinator, you will be responsible for understanding our clients roadmap, preparing and understanding documents, managing internal stakeholders, leading a team of Customer Success Executives (CSEs), and ensuring successful project management. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 550+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture - Credibility, Respect, Fairness, Pride and Camaraderie. 1. Collaborate with the Client Project Head and Project Coordinator to thoroughly understand the clients roadmap and project objectives. 2. Prepare understanding documents based on Business Requirements Documents (BRDs)and Product Requirement Documents (PRDs) to ensure clarity and alignment. 3. Manage internal stakeholders, including the Product andQualityAssurance (QA)teams,to facilitate effective communication and collaboration within the account. 4. Manage end-to-end project delivery of newproducts,including successful pilots of new features, defining success metrics with clients and product teams. 5. Supervise client health to ensure client satisfaction, conducting weekly meetings (GTMs), Monthly Business Reviews (MBRs), monitoring feature stability projects, and closing the loop on email communications. 6. Gain a comprehensive understanding of both the Product Database and the clients database for seamless integrations and data management. 7. Demonstrate 100% clarity on API use cases, utilizing tools like Postman and Console for debugging purposes Who were looking for: 1. Atleast 2 years of Proven experience as a Business Analyst in an enterprise environment. 2. Strong understanding of project management methodologies and technical skills ensuring end to deliveries for new product modules. 3. Excellent communication, interpersonal, and stakeholder management skills. 4. Proficiency in API integration concept and SQL queries 5. Knowledge of commercial implications and financial aspects related to project delivery. 6. Experience in managing teams and driving employee development. Know Your Leaders: Paramdeep Singh Anand is the Co-founder of FieldAssist. At 21 years old, he found success as the founder of a manufacturing business, Param Health Foods in 2014. A few years later, Param decided to ride the next growth wave, moving from his entrepreneurial venture in the FMCG business to the technology industry as the CEO of FieldAssist. Chitransh Jain is the Chief customer officer at FieldAssist. He is an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watchv=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / Our success is in the success of our customers. Only you can make that happen. As an Project coordinator, you will be responsible for understanding our clients roadmap, preparing and unders...

We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture - Credibility, Respect, Fairness, Pride and Camaraderie. For one in the Seat: Requirements : 1. Work closely with external and internal stakeholders to ensure smooth and timely Project Execution 2. Conduct in-depth training sessions for Client Project stakeholders on using the Product 3. Assist with high severity requests or issue escalations as needed 4. Guide client on product features and how to use them 5. Drive Client Scale-Ups to reach enterprise level penetration 6. Update client about new feature developments and enhancements according to client business requirements 7. Monitor user product adoption and usage 8. Configuration and demonstrating the product to client pre-execution, if needed 9. Ensure customer satisfaction and build strong customer relationships Travel to client office location/ Client visit as per requirement Who were looking for: 1. Engineering graduates with 1-3 years of experience 2. Excellent verbal written communication presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude Know Your Leader: Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watchv=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to u...

We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture - Credibility, Respect, Fairness, Pride and Camaraderie. For one in the Seat: Requirements : 1. Work closely with external and internal stakeholders to ensure smooth and timely Project Execution 2. Conduct in-depth training sessions for Client Project stakeholders on using the Product 3. Assist with high severity requests or issue escalations as needed 4. Guide client on product features and how to use them 5. Drive Client Scale-Ups to reach enterprise level penetration 6. Update client about new feature developments and enhancements according to client business requirements 7. Monitor user product adoption and usage 8. Configuration and demonstrating the product to client pre-execution, if needed 9. Ensure customer satisfaction and build strong customer relationships Travel to client office location/ Client visit as per requirement Who were looking for: 1. Engineering graduates with 1-3 years of experience 2. Excellent verbal written communication presentation skills 3. Ability to multi-task and work in a challenging fast paced environment 4. Go-getter attitude and a strong work ethic 5. Proficient in MS Excel PowerPoint 6. Excellent problem-solving skills, attention to detail and solution-oriented attitude 7. Enthusiasm about technology with demonstrated technical aptitude Know Your Leader: Customer Success at FieldAssist is one of the largest teams headed by Chitransh Jain, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watchv=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / We are looking for an energetic and motivated professional to join our Customer Success team with preferred experience in a similar role. In this role, one must apply empathy and a unique ability to u...

Sales Development Representative We are seeking a Sales Development Representative who will be responsible for prospecting, qualifying and generating new sales leads to support the sales team. This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources including outbound marketing leads, prospect lists, discovery and individual research. Responsibilities Outbound Prospecting: Generate and nurture leads through cold calls, emails, and LinkedIn outreach, scheduling meetings for the Sales team. Campaign Management: Leverage campaign tools to send targeted cold emails to segmented audiences. Lead Generation: Conduct independent research and LinkedIn prospecting while maintaining CRM accuracy. Target Achievement: Consistently book 3-4 demos per week, meeting and exceeding set targets. Relationship Management: Build and maintain prospect relationships through timely follow-ups. Market Research: Analyze industry trends and competitors to identify new business opportunities. Who were looking for: Any Bachelors degree, along with 1-3 years of experience in a similar role. Excellent written and verbal communication. Demonstrate a positive attitude and a strong aptitude for learning. Proficiency in sales prospecting tools such as Lusha and Klenty, with the ability to leverage them for lead generation. Experience with LinkedIn campaigns and digital marketing strategies to identify and nurture potential leads. Proficient in MS Office products (Excel, Word, Outlook, PowerPoint). Experience with CRM Software functioning is a must. Experience in the SaaS or Mobile Apps industry preferred. Prior experience with FMCG clients is a plus. Sales Development RepresentativeWe are seeking a Sales Development Representative who will be responsible for prospecting, qualifying and generating new sales leads to support the sales team. This ind...

As a Lead - Project Management you will be responsible for developing customer relationships that promote retention and loyalty for our Enterprise clients. Your job will be to work closely with customers and ensure their satisfaction with the services they receive and to improve upon areas of dissatisfaction. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, FieldAssist is a Proud Partner to Great Brands, delivering ready insights and powering GTM strategies for 600+ CPG brands including Godrej Consumers, Saro Africa, Danone, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Philips, Ching s and Mamaearth among others. FieldAssist is certified by Great Place to Work for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture - Credibility, Respect, Fairness, Pride and Camaraderie. Project Planning and Execution: Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders. Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgets. Monitor project progress, identify and mitigate risks, and resolve issues to ensure project delivery within scope, schedule, and budget constraints. Coordinate and manage project resources, both internal and external, to ensure alignment and efficient execution. Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and the primary point of contact for project-related matters. Conduct regular project status meetings and communicate project updates, risks, and issues to clients and stakeholders in a clear and concise manner. Manage client expectations, ensuring alignment between project objectives and deliverables. Collaboration: Lead and motivate cross-functional project teams, including developers, engineers, designers, and other stakeholders, to ensure effective collaboration and project execution. Provide guidance, coaching, and mentorship to team members, fostering a positive and collaborative work environment. Facilitate effective communication and knowledge sharing among team members, promoting a culture of transparency and continuous improvement. Quality Assurance and Risk Management: Define and implement quality assurance processes and standards to ensure the delivery of high-quality solutions that meet client requirements. Identify, assess, and manage project risks, proactively addressing potential issues and implementing appropriate mitigation strategies. Conduct thorough project reviews and post-implementation evaluations to identify lessons learned and areas for improvement. Stakeholder Communication and Reporting: Prepare and deliver regular project status reports, including key metrics, milestones achieved, risks, and issues, to project sponsors, stakeholders, and senior leadership. Communicate project updates and progress through presentations, meetings, and written documentation. Engage in effective and timely communication with internal teams, clients, and other stakeholders to ensure alignment and transparency. Qualifications: Bachelors degree in Computer Science, Engineering, Information Technology, or a related field (Masters degree preferred). At least 4+ years of experience in technical project management, preferably in a consulting or professional services environment. Strong understanding of software development methodologies, agile frameworks, and project management best practices. Proven track record of successfully managing and delivering complex technical projects within scope, schedule, and budget. Excellent leadership and team management skills, with the ability to lead and motivate cross-functional teams. Exceptional communication and stakeholder management abilities, with the capacity to build strong relationships with clients and internal stakeholders. Solid problem-solving and decision-making skills, with the ability to prioritize and manage multiple tasks and projects simultaneously. Proficiency in project management tools and software. Relevant certifications such as PMP (Project Management Professional) or Agile certifications are a plus. Know Your Leaders: Chitransh Jain heads the Customer Success at FieldAssist, an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth. Divir Tiwari is the Co-founder and CEO, a graduate from Indian Institute of Technology, Dhanbad who loves to interact and apprehend concerns which have a potential to be resolved with new-age technology. In 2014, Divir co-founded FieldAssist, a part of Flick2Know. Driven to solve the most critical challenge of the CPG industry- mapping and monitoring field sales staff. Today, under his fine leadership, FieldAssist powers go-to-market strategies of over 600 CPG brands with tens of products and uncountable innovations in its portfolio. Paramdeep Singh Anand is the Co-founder at FieldAssist. His journey started with founding his own venture in the FMCG space. After a successful first exit in 2014, he shifted gears and ventured into the technology industry to develop India s flagship B2B SaaS product - FieldAssist. Technology excites him and the Consumer Goods industry is his passion, and FieldAssist is the perfect fusion of both worlds. Right now, his focus is on creating a unified ecosystem of technology products that empower companies to build great brands. FieldAssist on the Web: Website: https: / / www.fieldassist.com / people-philosophy-culture / Culture Book: https: / / www.fieldassist.com / fa-culture-book CEOs Message: https: / / www.youtube.com / watchv=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / As a Lead - Project Management you will be responsible for developing customer relationships that promote retention and loyalty for our Enterprise clients. Your job will be to work closely with custom...

As an Lead - Project Management you will be responsible for understanding our clients roadmap, preparing and understanding documents, managing internal stakeholders, and ensuring successful project management. For one in the Seat: Responsibilities Project Planning and Execution: Define project scope, objectives, deliverables, and success criteria in collaboration with clients and internal stakeholders. Develop comprehensive project plans, including timelines, milestones, resource allocation, and budgets. Monitor project progress, identify and mitigate risks, and resolve issues to ensure project delivery within scope, schedule, and budget constraints. Coordinate and manage project resources, both internal and external, to ensure alignment and efficient execution. Client Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and the primary point of contact for project-related matters. Conduct regular project status meetings and communicate project updates, risks, and issues to clients and stakeholders in a clear and concise manner. Manage client expectations, ensuring alignment between project objectives and deliverables. Quality Assurance and Risk Management: Define and implement quality assurance processes and standards to ensure the delivery of high-quality solutions that meet client requirements. Identify, assess, and manage project risks, proactively addressing potential issues and implementing appropriate mitigation strategies. Conduct thorough project reviews and post-implementation evaluations to identify lessons learned and areas for improvement. Stakeholder Communication and Reporting: Prepare and deliver regular project status reports, including key metrics, milestones achieved, risks, and issues, to project sponsors, stakeholders, and senior leadership. Communicate project updates and progress through presentations, meetings, and written documentation. Engage in effective and timely communication with internal teams, clients, and other stakeholders to ensure alignment and transparency. Who we're looking for: At least 4+ years of experience in technical project management, preferably in a consulting or professional services environment. Good experience in making PRD, BRD (scope of work, user stories, prototypes) Strong understanding of software development methodologies, agile frameworks, and project management best practices. Proven track record of successfully managing and delivering complex technical projects within scope, schedule, and budget. Excellent leadership and team management skills, with the ability to lead and motivate cross-functional teams. Exceptional communication and stakeholder management abilities, with the capacity to build strong relationships with clients and internal stakeholders. Solid problem-solving and decision-making skills, with the ability to prioritize and manage multiple tasks and projects simultaneously. Proficiency in project management tools and software. Relevant certifications such as PMP (Project Management Professional) or Agile certifications are a plus.

Flick2Know Technologie is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentationAnalyzing customer data and behavior to identify trends, insights, and opportunities for improvementCreating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunitiesCollaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use of the CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experienceMonitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

Job role: We are looking for a Quality Assurance engineer to write and execute manual and automated tests to ensure product quality. As a QA engineer you will be designing and implementing tests, debug and make corrective actions. You play a vita role in company s product development process. You will be responsible for testing the product before launches to ensure that the product is free from errors and reliable. Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Design, develop and execute automation scripts using testing tools. Identify, record, document and track bugs using respective tools. Perform regression testing when bugs are resolved Work closely with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Track quality assurance metrics, like defect densities and open defects. Be familiar with testing tools and methodologies. Requirements: Proven work experience in software development Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus BS/MS degree in Computer Science, Engineering or a related subject Job role:We are looking for a Quality Assurance engineer to write and execute manual and automated tests to ensure product quality.As a QA engineer you will be designing and implementing...

We are seeking an energetic and motivated professional to join our technology team. If you have a customer-centric and problem-solving mindset, are passionate about solving real-life business problems, and possess an entrepreneurial spirit eager to make an impact, we encourage you to apply for this role. About FieldAssist Welcome to FieldAssist, where Innovation meets excellence!! We are a top-tier SaaS platform thatspecializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPGpartner ecosystem. With over 1,00,000 sales users representing over 650+ CPG brands across 10+ countriesin South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outletsevery day. FieldAssist is a Proud Partner to Great Brands like Godrej Consumers, Saro Africa, Danone,Tolaram, Haldiram s, Eureka Forbes, Bisleri, Nilon s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips,Ching s and Mamaearth among others. Do you crave a dynamic work environment where you can exceland enjoy the journeyWe have the perfect opportunity for you!! Responsibilities Design, create and maintain applications using the .NET platform and environment Collaborate with coworkers working on different layers of the infrastructure. Build and maintain efficient, reusable, and reliable code Check your code to detect and remedy errors & omissions Collaborate with QA on acceptance testing Identify bottlenecks and bugs, and address issues to ensure the best performance Help maintain code quality, high standards, and automatization Innovate and build high-quality solutions leveraging the versatility of the .NET platform Ensure code outputs are visually appealing, user-friendly, and engaging Rewrite/make changes in existing code structure to increase efficiency and performance Work, collaborate or mentor other members Who were looking for: 3+ years in ASP.NET, including .NET Core, with strong C# skills Principles & Best Practices: Strong grasp of OOPS, SOLID principles, reusable libraries, and scalable application design (DDD, TDD, CQRS) Testing & Source Control: Experience with NUnit/testing automation and expert knowledge of Git/GitHub Migration & APIs: Hands-on experience converting .NET Framework multi-threaded services to.NET Core and developing Web APIs (JSON-based) Database: Microsoft SQL Server, schema design, profiling, and optimization Agile & System Design: Experience in Agile methodologies and designing scalable, high-performance systems Expertise: .NET Core/.NET Standard and Azure DevOps & Microservices: Experience in container orchestration for DevOps and microservices architecture Know Your Leaders Divir Tiwari is the Co-founder and CEO, a graduate from Indian Institute of Technology, Dhanbad who loves to interact and apprehend concerns which have a potential to be resolved with new-age technology. In 2014, Divir co-founded FieldAssist, a part of Flick2Know. Driven to solve the most critical challenge of the CPG industry- mapping and monitoring field sales staff. Today, under his fine leadership, FieldAssist powers go-to-market strategies of over 600 CPG brands with tens of products and uncountable innovations in its portfolio. Varun Pandey heads the technology function at FieldAssist. After graduating from IIT in 2014, he founded his start-up called ReweYou - Place to Express and to Get Public Opinion on Anything. After spending 3 years in his own venture, he joined FieldAssist. During this time, he also was a co-founder for Workozy which is now a full-blown arm of FieldAssist. He is an entrepreneur who is passionate about Technology. He believes in Reforms and fixing things. FieldAssist on the Web Website: https: / / www.fieldassist.in / careers / Culture Book: https: / / www.fieldassist.in / fa-culture-book CEOs Message: https: / / www.youtube.com / watchv=bl_tM5E5hcw LinkedIn: https: / / www.linkedin.com / company / fieldassist / Glassdoor: https: / / www.glassdoor.co.in / Overview / Working-at-FieldAssist- EI_IE530867.11,22.htm We are seeking an energetic and motivated professional to join our technology team. If you have a customer-centric and problem-solving mindset, are passionate about solving real-life business problems...

A Product Marketing Specialist is responsible for synthesizing market, consumer, product and competitive insights to enable the business to achieve its target MRR across select products. The role will collaborate with Sales, CS, and Product teams to design, implement and execute FieldAssists product and geo Go-To-Market(GTM) strategy. Responsibilities: Create Go-to-Market (GTM) Playbook Devise a go-to-market strategy to achieve overall business targets by collaborating with sales, CS and product teams. Prepare compelling plays for multiple buyer personas, solving for differentiated business needs. Drive teams with sales plays and GTM campaigns to achieve organizational goals Develop sales enablement materials, including product demos, presentations, videos, case studies, and GTM Playbook (including first time for CS as well). Driving impact numbers in Testimonials & Success Stories for Products and Features Create and implement comprehensive GTM strategies for new product launches and feature releases, ensuring timely execution and optimal market impact. Develop Sub Vertical Product Presentations with Use Cases. Devise Product Marketing Strategy Define the TAM, SAM and SOM for the select products, Identify the ICP, target market, segments and use cases for the product. Develop compelling product positioning, value propositions(for Mid/ Large/ Enterprise/ Super Enterprise), and messaging that resonate with target customers and differentiate our solution from competitors. Identifying the Right set of customers of Product GTM in the Alpha and beta stages of launch Ensure consistent product messaging across all marketing channels, including website, collateral, sales presentations, and events. Deepen our understanding of target market segments and relevant audiences through competitive and market intelligence. Track and analyze the performance of product launches and feature releases to inform future strategies. Product Thought Leadership Evangelist Contribute towards the development of product-centric thought leadership and drive effective distribution via various marketing channels. Lead ideation of strategic initiatives (product-related) leveraging vehicles like roundtables, thought-leadership webinars, articles, virtual events, partner events and others. Provide ideas to content marketing to proliferate product-centric messaging and competitive differentiation, and function as a subject matter expert for the development of content market assets. Who were looking for: 5-7 years of Product marketing experience at enterprise B2B SaaS companies with AI/ML/automation capabilities. BE & MBA from a Tier-1 college in Business or Marketing will be preferred Go-getter, experienced in driving and launching GTM programs and product launches. A great storyteller with experience in building engaging content on presentation slides, email, long-form content, video, or snackable content. Curiosity to learn new topics, ability to research, assimilate and convey insights. Portfolio of impactful content, sales enablement materials, and customer-facing assets. Experience in developing messaging and positioning for a platform/ product suite. Worked well cross-functionally and across different levels in the organization. A Product Marketing Specialist is responsible for synthesizing market, consumer, product and competitive insights to enable the business to achieve its target MRR across select products. The role will...

We are seeking a highly skilled Visual Designer with a strong passion for design and an eye for detail. The ideal candidate will be well-versed in tools like Adobe Illustrator, Figma, Canva, Photoshop, Premier Pro, and AI, and will be responsible for creating engaging digital assets for our website, social media campaigns, and other marketing materials. Responsibilities: Develop graphics for social media campaigns, including banners, posters, and creatives, aligned with brand guidelines. Edit create engaging videos for promotional purposes, for platforms like LinkedIn, Instagram etc. Create high-quality visuals for email newsletters, blog posts, and other digital content. Collaborate closely with other teams to deliver assets that meet business needs. Design UI for our website, ensuring a seamless, user-friendly, and visually appealing experience. Who were looking for: 2-5 years of proven experience as a Visual Designer, preferably in the IT SaaS industry Proficiency in design tools such as Adobe Illustrator, Figma, Canva, Photoshop, AI, and Premier Pro. Strong understanding of design principles including typography, color theory, layout, and visual hierarchy. Ability to create compelling social media content, including graphics, banners, and video editing. Knowledge of design best practices for digital platforms and social media. Strong portfolio demonstrating a variety of design styles and capabilities (please include a link to your portfolio with your application) We are seeking a highly skilled Visual Designer with a strong passion for design and an eye for detail. The ideal candidate will be well-versed in tools like Adobe Illustrator, Figma, Canva, Photoshop...