13571 Customer Experience Jobs - Page 49

The position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, ...

As a Relationship Manager in the LAP Sales department, you will play a crucial role in driving the banks LAP business. Your primary focus will be on acquiring new customers, cross-selling bank products, and ensuring customer satisfaction. You will be expected to work closely with the banks relationship teams to deliver an exceptional customer experience. Bachelors degree in Business, Finance, or a related field. Minimum 2 years of experience in sales or relationship management, preferably in the banking industry. Strong communication and interpersonal skills. Ability to build rapport and establish trust with customers. Excellent customer service orientation. Proficiency in using MS Office an...

As a Sales Manager, you will play a crucial role in driving the growth and success of our personal loan business. You will lead a team of sales professionals, providing guidance, motivation, and support to ensure they meet and exceed sales targets. Your responsibilities will include developing and implementing sales strategies, analyzing market trends, and identifying new business opportunities. You will also be responsible for maintaining strong relationships with clients, ensuring their satisfaction, and fostering a positive brand image. Bachelors degree in Business, Sales, or a related field. Minimum 5 years of experience in a sales management role, preferably in the banking or financial ...

Customer Service specialist - Voice INTERNAL USAGE No of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub - Department Axis Phone Location Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide ficial solutions via cross-sell and upsell Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities Keeps a check on any malpractices and define...

timus lifestyle is looking for Sales Associate - Showroom to join our dynamic team and embark on a rewarding career journey. Greeting customers and providing them with product information and assistance. Conducting product demonstrations and providing recommendations to customers. Processing customer orders and ensuring that they are fulfilled in a timely and accurate manner. Following up with customers to ensure that they are satisfied with their purchases and addressing any issues or concerns they may have. Assisting with the merchandising and display of products to ensure a visually appealing and organized store environment. Maintaining accurate records of sales transactions and inventory...

Minimum of 1 years of experience in business development or sales, preferably in a B2B environment. Bachelor s degree in Business Administration, Marketing, or a related field. Proven track record of successfully driving business growth and establishing new client relationships. Strong understanding of market research, industry trends, and competitor analysis. Ability to develop and implement effective sales strategies to meet business goals. Proficient in CRM software and sales analytics tools. Self-motivated, goal-oriented, and capable of working independently as well as part of a team. Roles and Responsibilities Identify new business opportunities and generate leads through proactive outr...

ResultsCX is looking for Customer Support Representative - Voice to join our dynamic team and embark on a rewarding career journey A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction Duties may include:1 Responding to customer inquiries via phone, email, or live chat2 Troubleshooting technical problems and providing solutions3 Recording and updating customer information in databases4 Escalating complex issues to higher levels of support5 Maintaining a high level of knowledge about company products and services6 Providing exceptional customer service and building positive relationships with customers7 Col...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievementAssistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and complianceHandleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Key ResponsibilitiesWork towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer Content creationCommunication Design Knowledge bank for customer communication Stakeholder managementProject management/ Team Management Skills & AttributesEnglish grammar and content writing expertise Knowledge of design software ie Photoshop, Html coding Managing internal customers and teams, ie internal teams who come for customer communication requirements Ability to drive teams to take up customer experience improvement projects and assist them in closure Team Management

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievementAssist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3 Together, we will make the complex simple, the inaccessible accessible, and the impossible possible Boost your innovation to an ALL TIME HIGH with us!Inside CoinDCX s Customer Success TeamOur Customer Success team is dedicated to ensuring our users get the most out of their CoinDCX e...

Job_Description":" Company Overview: Rezo.AI is a Unified CX Agentic AI Platform for Enterprises that aims to transform customer experience by automating and analysing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. Our Agentic AI-Enabled Product Suite enables enterprises to deliver human-like voice interactions at scale, along with a comprehensive Analytics solution boosting connect rates, increasing customer satisfaction and significantly reducing agent work load. Requirements Job Responsibilities: 1.Train and fine-tune AI bots using internal tools and datasets. 2.Proficient in English with excellent written and verbal communication skills....

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency Manage cash and non-cash transactions efficiently and accuratelyHandle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processingPr...

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency Manage cash and non-cash transactions efficiently and accurately Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing ...

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact c...

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of cu...

Amazon is seeking Team leads for our transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan Title: Team Lead Location: Jalandhar Essential Functions Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I H S stores) in the assigned territory Account Management: Managing and driv...

We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency Manage cash and non-cash transactions efficiently and accuratelyHandle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processingPr...

As a Product Manager of D2C Website at The Whole Truth Foods, you will own the end-to-end customer experience and conversion funnel. You will work on providing best-in-class D2C customer experience while working in a culture of ownership, curiosity, and constant learning. Key Responsibilities Own Product Roadmap for the D2C Website: Prioritize features and improvements based on data, customer insights, and business needs. Own Tech Deployment: Work with developers at tech agency and/or in-house team to ship out new and existing features, and manage integrations across the e-commerce funnel. Own Website Performance: Ensure a mobile-first, fast-loading experience across devices while maintainin...

Are you passionate about building innovative technology solutions that drive Prime membership growth and deliver personalized experiencesJoin our IES Prime team where youll lead complex technical programs across multiple stakeholders to create differentiated customer journeys throughout the Prime lifecycle. In this role, youll leverage your deep technical expertise in large-scale distributed systems to drive strategic initiatives that connect various Amazon systems, enhancing the end-to-end Prime experience for customers in Emerging Markets. Working at the intersection of customer experience and technical implementation, youll tackle challenges across distributed systems, customer-facing app...

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, ...

You are a knowledgeable specialist who can articulate technical aspects eloquently and recognize the difficulties faced by developers when integrating various services into unique apps. You are extremely passionate about assisting Okta's clients and partners in utilizing our scalable, secure identity platform. You will be in charge of offering technical assistance to our clients, including debugging and resolving Developer and ISV Partner issues, in your capacity as a Developer Support Engineer. Also, you will collaborate directly with our product development peers to spot recurring problems, deal with them, and contribute to overall product quality. Day in the Life: As a Developer Support E...

Manage and maintain a portfolio of CASA (Current Account and Savings Account) clients, ensuring high customer satisfaction and retention Proactively identify and capitalize on cross-selling and up-selling opportunities to grow the CASA business Provide personalized financial solutions and advice to clients, addressing their specific needs and goals Collaborate with other teams within the Consumer Banking Group to deliver a seamless and integrated customer experience Actively participate in client acquisition activities, such as events and outreach programs, to expand the CASA client base Maintain accurate and up-to-date client records, ensuring compliance with internal policies and regulator...

We are looking for an English Copywriter with excellent command on the written and spoken word. On site Full Time 3+ years of experience View Detail We are looking for an English Copywriter with excellent command on the written and spoken word We are looking for a creative, innovative candidate who can quickly adapt to rapid changes in consumer preferences. The ideal candidate will be comfortable working in a collaborative environment and using data to make digital creative content and decisions. We are focused on providing a best-in-class customer experience, and you will have a significant role in helping us achieve that goal. The ideal candidate should be a creative team player, talented ...

Handling concurrent customer queries / complaints primarily for the credit cards. Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to AHT (Average Handling Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Need to provide end to end resolution to the customer complaint received at ...