13571 Customer Experience Jobs - Page 48

Oversee product assortment, implement merchandising strategies, and collaborate with cross-functional teams to optimize inventory and drive sales growth within the assigned product category. Primary Responsibilities: Contribute to the development of category-specific strategies aligned with overall business goals. Work on defining and optimizing the product assortment within the assigned category, ensuring it meets customer needs and aligns with business objectives. Collaborate with suppliers and vendors to negotiate terms, establish partnerships, and ensure the availability of quality products within the category. Oversee inventory levels, collaborating with supply chain and operations team...

We are seeking a dynamic Training Quality Head to lead the learning agenda and quality excellence for one of our business units This role combines functional training (Sales, Marketing Operations) with quality management to ensure every customer interaction reflects our values and drives business growth If youre passionate about building capabilities, driving process excellence, and enabling business outcomes through training quality, this role is for you What Youll Do Lead Functional Training Identify skill gaps, design training roadmaps, and deliver impactful programs across Sales, Marketing, and Operations. Drive Quality Excellence Build and monitor quality frameworks, audits, and scoreca...

2-3 years of experience in customer service, preferably within the logistics or cargo industry.Strong communication and interpersonal skills.Ability to handle high-pressure situations and resolve conflicts effectively Required Candidate profile Customer Interaction: Serve as the primary point of contact for customers regarding logistics and cargo inquiries.Address and resolve customer complaints and issues promptly and professionally.

Company Description Apollo Hospitals Guwahati (AHG) is a joint venture between Apollo Hospitals Enterprise Ltd (AHEL) and Assam Hospitals Ltd (AHL), serving as Apollo's first unit in Northeast India. This 214-bedded multispecialty hospital provides tertiary clinical care and is centrally located in the heart of Guwahati. It is supported by highly skilled super-specialists, with key focus areas in Neurosciences, Orthopedics, and Cardiac Sciences. The hospital also offers well-established services in Internal Medicine, Paediatrics, Ophthalmology, and several other departments, delivering comprehensive healthcare solutions to the region. Role Description This is a full-time, on-site role for a ...

Role & responsibilities Handle inbound and outbound calls/emails/chats related to loan products (personal, home, vehicle, education, and business loans). Provide accurate information regarding loan eligibility, interest rates, EMI schedules, repayment options, and pre-closure procedures. Assist customers with loan application status , documentation requirements, and processing timelines. Resolve customer queries, complaints, and escalations within defined SLAs while maintaining service quality standards. Coordinate with internal departments such as Loan Processing, Collections, and Credit Teams for issue resolution. Maintain detailed records of customer interactions and transactions in CRM s...

Job Description – Assistant Manager - Operation Location: Purnia About Loadshare LoadShare is one of India’s most innovative and resilient logistics platforms, transforming how goods move across the country. Founded in 2017, we’ve grown to become a pan-India, multi-category last-mile network with a unique presence in both Tier 1 metros and deep Tier 2/3 towns. What sets us apart: • Scale with depth: We handle ~400K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 20,000+ rider network. • Strong financials, stronger ambition: With 430 Cr in FY25 revenue and support from global investors (Tiger Global, Matrix, BII, Stellaris, BeeNext), we have a long...

As a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class service. We are looking for a fun and committed individual who understands Modular, Custom & Service to the core to enhance client satisfaction and trust with Livspace. Roles and Responsibilities In-depth knowledge and technical hold over the Interior Products (Modular, Custom & services) Sound knowledge to analyze the root cause of the iss...

SUMMARY Job Description About us: RRD GO Creative?, with more than three decades of expertise in business communications, marketing solutions, and digital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global Brand Solutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, building strong brand loyalty. Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultative approach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and effi...

Company Introduction Material Depot is building the Ultimate Home Decor Destination - redefining how India shops for interiors - tiles, laminates, wall decor, and more. Our online catalogue enables us to understand design trends in real time and work directly with manufacturers to launch new collections at speed. Trusted by 10,000+ homes, Material Depot is transforming a 100,000 crore industrymaking premium interiors faster, smarter, and more accessible than ever before. Location & Employment Location: Bangalore (On-site) - This is a customer facing role in our experience centers Employment Type & Compensation: Full-time - 8-10 LPA + incentives Role Overview The Senior Store Manager will be ...

Who we are looking for: The Registration Admin is responsible for reviewing and verifying dealer documentation to meet compliance requirements to achieve successful transactions and payments collections. This role utilizes guidelines, processes, and procedures to ensure dealer documentation is complete, accurate, and authentic. The Registration Admin supports the Payments team through successful documentation verification and ensuring compliance by utilizing processes and procedures established by the department. What you will do: Review, document, and respond to banking information submissions and account documentation requests in a timely manner. Correspond with dealers via email and other...

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named...

Responsibilities: Coordinate events from planning to execution Manage risks and ensure safety protocols Maximize revenue through effective pricing strategies Collaborate with vendors and stakeholders Annual bonus Provident fund

We are looking for a Store Manager or Assistant for a Premium Flower Subscription Store in Besant Nagar, Chennai. Responsibilities: Basic Tally / Accounts – Handling customer interactions – Coordinating and managing orders – Overseeing day-to-day store operations Interested candidates can email their updated resume to careers@crewkraftorz.com or call 9884404105 for more details.

Role & responsibilities Identify strategic insights from either research or internal research data (TNPS, CSAT or usage data) Communicate research results to client groups through insightful presentations Formulate implications linking research findings to strategy recommendations Project management of Client Experience programs across the organization Internal survey creation and analysis where needed both for customers and employees Manage time and budgets for key projects and client groups Develop and maintain knowledge of Financial markets Continually developing processes & methodologies, ensuring the ongoing accuracy and effectiveness of outputs Preferred candidate profile Market resear...

-Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Contact more details HR Omkar - 8698879613 Perks and benefits Directly on Bank's payroll !

ICICI Lombard – Digital Sales ON ROLL -Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Contact more details HR Kunal - 7378450713 Perks and benefits Directly on Bank's payroll !

E-Channel (Digital Sales) – On Roll -Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Conatct For more information HR Vaibhavi - 7796426975 Perks and benefits Directly on Bank's payroll !

E-Channel (Digital Sales) – On Roll -Grad mandatory, good Hindi & English, sales skills preferred -Shift: 9:30 AM–7:00 PM | 5 days/week (rotational offs) -Salary: Freshers 2.10 LPA | Exp 2.79 LPA + Unlimited Incentives (up to 27K in-hand) Required Candidate profile Location: Vashi, Navi Mumabi Qualification: Graduate to Any Postgraduate Reach out for more details HR Shruti - 77419 69223 Perks and benefits Directly on Bank's payroll !

Pharoscion Global is looking for Digital Marketing Consultant to join our dynamic team and embark on a rewarding career journey Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). Identifies trends and insights and optimizes spend and performance based on the insights. Brainstorms new and creative growth strategies through digital marketing. Plans, executes, and measures experiments and conversion tests. Collaborates with internal teams to create landing pages and o...

Sysfore is looking for CRM sales consultants with prior consulting experience to join our growing Customer Experience Practice. What we are looking for: 3 - 7 years of exp. of software application sales out of which 2 - 3 years in CRM/ERP or SaaS product sales. CRM knowledge: Have a good understanding of CRM as a strategy. Work experience in the Microsoft Dynamics CRM application is a must. Should work independently and manage the engagements. Experience and knowledge of using CRM tools and should have handled lead generation to closure cycle. Should have prepared excellent customer presentations, handle solution discussions and demonstrations of solutions. Good command over oral and written...

Sales Manager Branch Personal Loan CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role: Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and...

About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the comp...

Job Title: Customer Support Executive Location: Gurugram Department: Customer Experience Reports To: Customer Support- Team Leader About Cyboard School Cyboard School is a next-generation online school dedicated to providing high-quality, interactive, and flexible education for students from Nursery to Grade X . We combine the best of technology and pedagogy to create an engaging learning environment accessible to all. As part of our growing team, we are looking for a Customer Support Executive who will be the voice of Cyboard School ensuring that parents, students, and stakeholders receive prompt, professional, and effective support. Key Responsibilities Handle inbound and outbound calls, e...

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, w...

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, w...