9468 Customer Experience Jobs - Page 48

Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Position Grade - Assistant Manager Job Role To Attend the inbound calls of customers in Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs spec...

POSITION - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the pr...

Position - CEC Officer - Inbound - Privy-Customer Experience Center-Contact Centre Inbound Department - Customer Experience Center Reporting Relationship - CEC Team Leader - Inbound Job Role To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction To identify and convert the opportunities for cross selling (banking product) on customer's call Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the pr...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Summary This position performs general administrative responsibilities including preparation of reports using various software packa...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model tha...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that ca...

About The Role Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model tha...

Objective: To fill vacancies in warehouse and customer experience roles, including: Warehouse Operations Management Floor Management Distribution & logistic management Customer Experience Job Responsibilities: Provide written reports and data analysis results to senior management. Plan rosters for 3PL employees. Execute daily operations, including Inbound, Putting, Picking-Packing, Outbound, Inventory Management (Large & Digital), Stock Reconciliation, Distribution and Last Mile, Dispatches, Reverse Process Analysis, and Ecom. Monitor hourly productivity. Maintain organizational metrics to standards.

As a Senior General Manager - Design, you will own the revenue of a region and manage the critical growth and performance metrics of both the business and people. You will take complete ownership of business critical initiatives - product launches, internal process improvements, category expansion, vendor base etc. Contribute actively to business decisions through both qualitative inputs and in-depth quantitative analysis. Have a strong understanding of both the design requisites and customer experience required to maximize business results. Developing, leading, motivating and managing a young and ambitious city team (cohort of Business / Design Managers, Territory Area Managers, Designers, ...

Medcare Hospitals Medical Centres is looking for Senior Associate to join our dynamic team and embark on a rewarding career journey As a Customer Care Senior Associate, your role involves overseeing and managing customer care operations within a company You are responsible for ensuring high-quality customer service, resolving complex issues, and supervising a team of customer care representatives Your key responsibilities may include:Team Management: You will be responsible for supervising and leading a team of customer care representatives This involves training, coaching, and providing guidance to ensure excellent customer service Customer Issue Resolution: You will handle complex customer...

Role: Customer Experience Associate (L2) PE Team (Voice Process) Location: Bangalore – Kudlu Gate (Work from Office) Working Days: 5 days/week | 2 days rotational off Job Summary We are seeking a Customer Experience Associate (L2) to handle voice-based customer interactions through CSAT calls, gather structured feedback, and conduct detailed analysis to identify areas of improvement. The ideal candidate should have strong ownership skills, excellent communication abilities, and a passion for enhancing customer experience. Key Responsibilities Conduct CSAT calls (voice process) and gather structured customer feedback. Ensure timely follow-ups while maintaining high-quality interactions. Maint...

About the Role: The role of the Product Owner in a product team is very crucial. The Product Owner has the responsibility of planning the clients needs so that they can effectively manage the development process. These are the major duties and responsibilities of the product owner: 1. Product Vision & Strategy: Define and communicate the product vision and roadmap for IT Service Management and Delivery. Align product goals with customer needs and business objectives. 2. Program Increment (PI) Planning: Lead PI planning sessions, ensuring alignment across teams and stakeholders. Collaborate with Agile teams to develop and prioritize the PI backlog. 3. Customer Experience Enhancement: Gather a...

Client Handling: Build and maintain strong relationships with existing clients. Understand client requirements and provide effective solutions. Ensure customer satisfaction through regular follow-ups and addressing concerns.

Company Description Wise is a global technology company, building the best way to move and manage the worlds money, Min fees Max ease Full speed, Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money, As part of our team, you will be helping us create an entirely new network for the world's money, For everyone, everywhere, Job Description More about our mission and what we offer, The Customer Support Senior Team Lead (CS STL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while p...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...

Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving & exceeding Business goals and targets, wherein the SM shall be responsible for generation of Salaried Home Loans Business through a team of sales professionals and Direct Sales Channels Recruiting, Training, Managing and supporting a team of sales professionals to ensure reach in the market and deliv...