Customer Engagement Manager

Essential Duties and Responsibilities:

• Responsible for expanding Vistex consulting service offerings for Go-to-Market Suite
• Build client relationships with C Level executives and stakeholders
• Understand clients business and business processes and act as Vistex advocate to address the existing gaps by selling Vistex implementation services
• Position and assist in upselling additional Vistex software and services
• Develop sales and solution strategies for Go-to-Market Suite service sales
• Understand and work with different teams to provide solution roadmap to clients
• Responsible for maintaining and managing Salesforce entries for all Go-to-Market Suite service opportunities.
• Actively involved in pre-sales activities for implementation services including discovery calls with prospects, solutions demos, RFPs and SOWs
• Responsible for onsite presentation decks, project proposal decks, estimating and SOW creation and signing
• Responsible for following and improving the services sales process to streamline the sales process from discovery of lead to final closing

Qualifications:

• Exceptional organizational, inter personal, client facing and communication skills required
• 4-5+ years of Software Service Sales or IT Services Consulting experience
• Previous Account Management experience is a plus
• Experience in RFPs, contracts and SOWs required
• Exposure to multiple full lifecycle software implementations
• Ability to link business processes with products/solutions
• Experience is SAP service sales is a plus
• Experience in selling SAAS/cloud software service is a plus
• Bachelors degree required
• Experience working with Big 4 or other large consulting firms is a plus
• Experience working in consulting services is a plus
• Knowledge in various industries is a plus
• Ability to adapt to changing schedules and multiple work plans
• Willingness to travel at times not to exceed 20-25%