Posted:1 day ago|
Platform:
On-site
Full Time
Role Summary
We are hiring two Customer Engagement Specialists to be the voice of our brand. You will be responsible for managing all customer communications—from making sales calls to managing our social media DMs. Your goal is to convert leads and provide outstanding customer support.
What You'll Do
• Make outbound sales calls to new and existing leads.
• Answer all inbound calls to assist customers and close sales.
• Manage all direct messages (DMs) and comments on Instagram and Facebook.
• Respond to all inquiries on WhatsApp Business.
• Track all conversations and lead statuses in our company records.
Who You Are
• An excellent communicator with a professional, confident speaking voice.
• A flawless writer (strong grammar/spelling) for social media replies.
• Tech-savvy: Expert user of Instagram, Facebook, and WhatsApp.
• Highly organized and able to multitask effectively.
• Patient and empathetic with a sales-driven mindset.
• Fluent in English and Hindi
The1trendsetter
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
ranchi, jharkhand, india
Experience: Not specified
Salary: Not disclosed
chennai, tamil nadu
Salary: Not disclosed
20.0 - 30.0 Lacs P.A.
bengaluru, karnataka, india
Salary: Not disclosed
bengaluru
20.0 - 25.0 Lacs P.A.
Experience: Not specified
12.0 - 25.0 Lacs P.A.
Experience: Not specified
2.4 - 3.6 Lacs P.A.
arumbakkam, chennai, tamil nadu
Experience: Not specified
0.2 - 0.3 Lacs P.A.
mumbai, mumbai suburban, mumbai (all areas)
10.0 - 17.0 Lacs P.A.
10.0 - 20.0 Lacs P.A.
