290 Crossselling Jobs - Page 3

The role of Quality Analyst Elite Banker at Elite Banker Channel (VRM) based in Galaxy Building, Hitec City, Hyderabad involves listening to calls made by Elite Bankers to their portfolio customers and providing guidance for proper closures and adherence to bank policies. It is essential to ensure that product offerings and service details are accurately presented. Regular engagement with Elite Bankers and their supervisors is a key aspect of this role, along with close collaboration with Cross-sell and Product teams. The primary responsibility of this role is to own the customer experience at the Elite Banker Centre. Key success metrics for this position include monitoring the number of calls and conducting call calibrations. The ideal candidate should have a minimum of 5 years of relevant experience and hold a graduate or postgraduate degree.,

As a telesales or telemarketing executive, you will be working in a call center environment where you will be responsible for both inbound and outbound calls to drive sales for the company. Your main objective will be to utilize your persuasion skills effectively in order to sell, upsell, and cross-sell the products or services offered by the company. This is a full-time position with a day shift schedule and the opportunity for a yearly bonus based on performance. The ideal candidate for this role would have a Higher Secondary (12th Pass) education, although it is not mandatory. Previous work experience of at least 1 year in a similar role, with specific experience in sales, would be preferred. Proficiency in languages such as Hindi and English is highly desirable for effective communication with customers. The work location for this position is in person, and the successful candidate will be expected to work diligently to meet sales targets and contribute to the company's overall success.,

As a professional in this role, you will be responsible for achieving business targets by acquiring new client relationships and maintaining them. Your key tasks will include identifying target areas for prospective business, pre-screening customer segments according to organizational norms, and ensuring both the number of logins and disbursements. You will play a crucial role in enhancing customer satisfaction levels by proactively understanding their needs and cross-selling multiple products as required. Additionally, executing sales promotion activities to generate customer interest in the TCFSL brand will be part of your responsibilities. Building strong client relationships, both internally and externally, and establishing a robust brand identification with potential customers will be essential. You will also be in charge of vendor empanelment, developing relationships with new vendors, and building strong distribution channels. Furthermore, it will be your duty to ensure compliance with all Audit and RBI regulations to maintain the integrity of the business operations. Your contribution to these areas will be instrumental in driving the success and growth of the organization.,

As a Technical Sales Specialist at Zyconica, located in Gorakhpur, India, you will be an expert in Tech Sales, Upselling, Collection, and Outbound Selling. Your primary responsibility will be to identify and acknowledge customer pain points and pitch our products effectively to facilitate successful sales. We are looking for someone with experience in inbound upselling and cross-selling to international clients, utilizing both voice and written communication channels such as chat and emails. Additionally, you should have a proven track record of managing US customers and effectively pitching products to meet their needs in a clear and transparent manner. If you are passionate about sales, possess excellent communication skills, and have a knack for understanding customer requirements, we invite you to join Zyconica's elite team. To apply or for more information, please contact us at +91-8439439699 or +91-7860764064, or send your CV to Info@zyconica.com or Ceo@zyconica.com. Join us on this exciting journey of driving sales and delivering top-notch customer experience at Zyconica.,

The person in this role will be responsible for providing end-to-end servicing for key accounts. This includes receiving briefs and collaborating with client-facing teams to execute them effectively. Additionally, a key aspect of the role will involve upselling and cross-selling to clients. Maintaining a regular visitation program with the client base is essential, with a particular emphasis on different client grades within the allocated base. Working closely with internal teams will be crucial to ensure smooth operations and client satisfaction. The individual will be expected to keep comprehensive records of clients, including scheduled visits, agreed-upon plans, and other relevant details. The ideal candidate should possess a minimum of 5 years of experience in Client Servicing and have a proven track record in revenue generation. Proficiency in Excel, including VLOOKUP, HLOOKUP, Pivot Table, and data summarization, is a must. Experience in creating and delivering presentations is also necessary. Managing either one large account or multiple small accounts is a prerequisite for this role. Additionally, expertise in cross-selling and upselling to existing clients is highly valued. Strong communication and negotiation skills are essential for effective client interaction. Knowledge of API integration would be considered an advantage for this position.,

You will be joining a specialized recruitment and staffing agency, LIRA, as a Client Services Executive with experience in the wedding industry. In this role, you will be responsible for managing client relationships, coordinating with internal teams, and ensuring exceptional service delivery across all events. Your main tasks will include being the primary point of contact for clients, collaborating with internal departments, delivering exceptional customer service, managing client accounts, developing client retention strategies, participating in event planning and execution, identifying and resolving potential issues, and generating reports on client satisfaction and account performance. To qualify for this position, you should hold a Bachelor's degree in Business, Marketing, Communications, or a related field. Essential qualifications include at least 2-3 years of experience in the wedding industry, a strong understanding of event planning and client service processes, excellent communication skills, exceptional interpersonal abilities, proven project management skills with high attention to detail, proficiency in Microsoft Excel and Google Sheets, and experience in sales would be advantageous. If you are proactive, client-focused, and have a passion for the wedding industry, this role at LIRA could be the perfect fit for you. To apply, please send your resume to recruitment@lirasolutions.com.,

As an experienced and dynamic Associate Director of Brand Management, you will be responsible for leading key client relationships, driving strategic brand growth, and executing high-impact influencer and digital campaigns. Your role will involve a combination of strategic thinking, client leadership, and operational excellence to establish enduring brand partnerships and achieve measurable outcomes. In this role, your key responsibilities will include serving as the primary point of contact for key brand clients, fostering strong and long-lasting relationships, developing brand planning strategies, executing annual strategies, and conducting quarterly review frameworks to achieve tangible business results. You will be accountable for revenue growth, client retention, and identifying opportunities for upselling, cross-selling, and expanding scopes within existing accounts. You will be tasked with translating brand objectives into comprehensive digital-first and influencer-led strategies, overseeing the creation of pitch decks, campaign ideas, creator collaborations, and execution plans in collaboration with internal teams. Furthermore, you will review campaign ideas, creator shortlists, and content calendars to ensure alignment with brand objectives and tone. As a leader, you will mentor and guide a team of Account Managers and Executives, ensuring smooth operations and role clarity. You will establish best practices for account management, client servicing, and campaign tracking, collaborating with internal departments such as Planning, Pricing, Strategy, and Campaign Ops to ensure seamless execution and client satisfaction. Your role will also involve monitoring campaign performance metrics, ensuring delivery against key performance indicators (KPIs) such as reach, engagement, conversions, and return on investment (ROI). You will be responsible for presenting performance reports, insights, and future strategies to clients with clarity and confidence. If you are a proactive and results-driven professional with a passion for brand management, client leadership, and strategic planning, we encourage you to apply for this exciting opportunity.,

You will be responsible for owning and growing a key multinational account or a portion of an account within the Healthcare and Life Sciences industries, focusing on delivering profitable growth. Your experience with Indian GCC is essential as you will be required to hunt for new business opportunities. Managing client relationships with key decision-makers and expanding existing strategic accounts will be a key aspect of your role. Your primary objective will be to achieve the yearly revenue growth targets set for the account. Collaboration with presales, solutioning, and delivery teams both onsite and offshore is necessary during the ramp-up phase to ensure value delivery to clients during the steady state. You will drive deal-shaping concepts and lead proactive solution development independently for the account. Facilitating workshops alongside technical architects and maintaining strong relationships with key client executives will be crucial in this role. Developing and executing an account strategy aligned with customer priorities and the competitive landscape is essential. Supporting ideation and driving revenue through vertical-specific solutions, IP, and nonlinear technology areas will be part of your responsibilities. Establishing governance aligned with the client's business units, geographical spread, and service line potential will also fall under your purview. Working with delivery partners to set delivery metrics and targets to ensure customer excellence will be part of your duties. Negotiating account management contracts and agreements to maximize profitability is a crucial aspect of this role. Ideally, you should have a Bachelor's degree in Business Administration, Information Technology, or a related field, with an MBA being a plus. You should possess over 10 years of experience in sales, particularly in Digital, Customer Experience transformation, and IT Services, within Tier 1 competitive organizations. A proven track record of managing Fortune 500 clients and achieving revenue targets in the range of USD 8-10 million is required. You should have expertise in cross-selling and upselling a variety of service lines to existing customers. A strong understanding of technology and industry-specific platforms is necessary to develop competitive and tailored solutions. Your skills in generating and presenting proposals, both proactively and in response to RFPs, RPQs, and RFIs, will be crucial. Extensive experience collaborating closely with Senior Directors/Managers, as well as Procurement and Vendor Management teams, is also preferred. This position is based in Hyderabad & Bangalore.,

As a KYC Verification Officer, your primary responsibility will be to conduct video calls with customers in order to complete the Full KYC process. This involves verifying the details provided by customers during the account opening and ensuring that the submitted documents match the information provided. It is crucial to ensure that the VKYC process is only completed by the authorized party and to maintain a positive relationship with customers throughout the KYC process. Additionally, you will be expected to cross-sell other banking products and provide accurate information about these products to customers. In this role, you will need to proactively follow up with customers, including making call backs if necessary, to ensure that all procedures are completed in a timely manner. You will be responsible for maintaining quality communication and customer service within established productivity and service benchmarks. Meeting targets related to conversion and cross-selling as set by the organization is an essential part of this role. You will also be expected to prioritize customer satisfaction and provide timely resolution to any queries or issues raised by customers. Adherence to information security and quality process norms is a key aspect of this role, and you will be required to stay updated on any changes to the process. Feedback provided by Team Leaders, Team Coaches, or Quality should be acted upon to improve performance. Ideal candidates for this position should hold a graduate degree with good English communication skills. Fluency in local languages such as Telegu, Kannada, Tamil, Malayalam, Marathi, and Gujarati would be considered advantageous. A pleasant personality, presentable appearance, dedication, integrity, willingness to learn, and a continuous improvement mindset are also qualities that are highly valued. Additionally, candidates should be willing to work in rotating shifts.,

As a knowledgeable and proactive Subject Matter Expert (SME) at YuCollect, you will play a crucial role in driving the adoption and usage of our solutions within the collections industry. Your responsibilities will involve troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling. Your role will focus on facilitating the adoption of YuCollect's solutions within client organizations by tailoring strategies to maximize their effectiveness. You will engage with clients to understand their needs and challenges, ensuring that our solutions meet their expectations. Additionally, you will monitor client usage patterns, provide guidance to optimize solution effectiveness, and conduct regular check-ins and training sessions to ensure clients are leveraging the solutions to their fullest potential. In the event of client issues, your expertise will be crucial in quickly identifying and resolving them to maintain high levels of client satisfaction. You will collaborate with internal teams to address any system or process-related challenges that may arise. Given the nature of the role, extensive travel will be required to engage with clients effectively and ensure the successful implementation and utilization of our solutions. To excel in this role, you should have over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. A proven track record in developing strategies for increasing product usage and client satisfaction is essential. Strong domain expertise in collections or analysis, exceptional relationship management skills, effective objection handling, and proficient problem-solving abilities are key requirements. Fluency in the local language is also necessary to effectively communicate with clients and build long-term partnerships. Join us at YuCollect, where you can leverage your expertise to shape the future of collections and empower stakeholders in the financial ecosystem.,

The Customer Experience Lead at Neysa will be responsible for overseeing the entire customer lifecycle, from onboarding to renewal, ensuring an exceptional customer experience with a focus on governance, engagement, and growth. This role will lead strategic initiatives to enhance customer relationships, identify upselling and cross-selling opportunities, and drive long-term retention by ensuring customers achieve maximum value from Neysa's AI-powered solutions. The ideal candidate will have extensive experience in customer success, lifecycle management, and a solid understanding of AI-driven platforms, particularly in cloud-based environments. Key Responsibilities: Customer Governance: Develop and implement governance strategies for key customer accounts, ensuring they are maximizing the value from Neysa's AI platforms, including Neysa Velocis, Neysa Overwatch, and Neysa Aegis. Lead regular customer meetings and business reviews, establishing strong relationships with executive-level stakeholders, and ensuring alignment between customer goals and our AI solutions. Drive proactive engagement strategies to ensure customers are effectively using our products and services while addressing any potential concerns or issues. Lifecycle Management: Own the entire customer lifecycle from onboarding to renewals, ensuring smooth transitions and continuous value delivery at each stage. Monitor customer health scores, customer satisfaction, and usage patterns to proactively identify risks, and develop targeted retention strategies for at-risk customers. Develop tailored action plans to enhance customer success, increase product adoption, and optimize usage of Neysa's AI platforms. Upselling & Cross-selling: Identify and drive upselling and cross-selling opportunities within existing customer accounts, aligning additional offerings with customer needs, objectives, and AI-driven growth. Collaborate with sales and product teams to develop personalized solutions and strategic offers for customers. Maximize revenue from the existing customer base by providing value-driven recommendations for new features, services, or upgrades that meet customers" evolving needs. Customer Success Strategy: Develop and execute customer success strategies that ensure the successful adoption and scaling of Neysa's AI platforms, driving measurable customer outcomes. Foster a customer-first culture across teams, ensuring that customer satisfaction, retention, and long-term success are at the heart of business activities. Act as a trusted advisor to customers, ensuring they are informed and engaged throughout their journey with Neysa. Feedback & Insights: Gather, analyze, and act upon customer feedback to continuously improve the customer experience and product offerings. Leverage data-driven insights to understand customer challenges and opportunities, using these insights to enhance product offerings and drive strategic decision-making. Collaborate with the product team to communicate customer feedback, driving product improvements and new features that align with customer needs. Cross-functional Collaboration: Work closely with the product, marketing, and engineering teams to ensure that customer needs are met, new features are successfully rolled out, and customers receive ongoing support throughout their journey. Coordinate with the sales team to support new customer acquisitions and ensure a smooth transition from sales to customer success. Team Leadership: Lead and mentor a team of customer experience professionals, providing guidance, coaching, and fostering a culture of excellence and collaboration. Provide leadership in developing scalable processes for customer success management, ensuring the highest standards of service and operational efficiency. Qualifications: Experience: 12+ years of experience in customer experience, customer success, or account management, with a focus on governance, lifecycle management, and strategic upselling/cross-selling within a cloud-based or SaaS environment. Industry Knowledge: Strong understanding of AI, cloud systems, or related technologies, with the ability to apply this knowledge to deliver superior customer experiences in the context of AI acceleration platforms. Customer Governance: Proven experience in developing and managing customer governance strategies to ensure the long-term success of high-value customer accounts. Leadership: Demonstrated ability to lead and mentor a team, driving customer-centric initiatives and fostering a culture of customer success within the organization. Upselling & Cross-selling Expertise: A track record of driving significant revenue growth through effective upselling and cross-selling strategies, with a focus on delivering value to customers. Problem-Solving & Analytical Skills: Strong problem-solving abilities and data-driven decision-making skills to anticipate customer needs, resolve issues, and develop strategies for customer retention and growth. Communication: Exceptional communication skills, including the ability to interact with C-level executives and key stakeholders, present complex solutions in a clear and compelling manner, and align customer success initiatives with business objectives. Collaboration: Ability to work cross-functionally with sales, marketing, and product teams to align customer success strategies with company goals and deliver consistent value. Education: A bachelor's degree in Business, Marketing, or a related field; an MBA or advanced degree is a plus. Preferred Qualifications: Experience in AI, cloud-based platforms, or technology solutions with a focus on driving customer success and growth. Familiarity with customer success tools (e.g., Gainsight, Salesforce) and CRM systems. Certifications in customer success management (e.g., CSPO, CCXP) are a plus.,

The Relationship Manager in the Banca Channel at ESAF Life Insurance plays a crucial role as the primary point of contact between the company and the partnered bank. Your main responsibilities include building and managing relationships with the bank's staff and customers to promote life insurance products, meeting sales targets, providing personalized financial planning and insurance solutions, conducting training for bank staff, identifying cross-selling opportunities, handling customer queries and escalations, ensuring compliance with regulatory standards, preparing sales reports, participating in promotional events, monitoring market trends, and contributing to sales strategies and marketing plans. To qualify for this role, you need a Bachelor's degree, proven work experience as a Relationship Manager in bancassurance or the insurance industry, a strong understanding of life insurance products and sales techniques, excellent communication and negotiation skills, proficiency in CRM software and MS Office, a track record of achieving sales targets, knowledge of regulatory requirements, and preferably a certification in Insurance or Financial Planning. You should also have the ability to build lasting customer relationships, work independently, prioritize tasks effectively, adapt to changing situations, travel as needed, analyze market trends, uphold a professional demeanor, and excel in a fast-paced, collaborative environment. Your success in this role will depend on your skills in sales, financial planning, cross-selling, relationship building, hitting targets, business acquisition, financial advisory, analytical thinking, and a commitment to integrity and customer satisfaction. If you are proactive, results-oriented, and ready to contribute to the growth and success of ESAF Life Insurance, we welcome you to join our team as a Relationship Manager in the Banca Channel.,

As a Graduate in any discipline, your role will involve achieving business targets by acquiring new client relationships and maintaining them. You will be responsible for identifying target areas for prospective business and pre-screening customer segments as per the organization norms. It will be essential to ensure a high number of logins along with disbursement and maintain a high level of customer satisfaction by proactively understanding customer needs and cross-selling multiple products as per their requirements. Your responsibilities will also include executing sales promotion activities to enhance customer interest in the TCFSL brand, building strong client relationships internally and externally, and establishing a strong brand identification with potential customers. You will need to ensure vendor empanelment, develop relationships with new vendors, and build robust distribution channels. Furthermore, you will be required to ensure compliance with all Audit/RBI regulations to maintain the integrity of the business operations. Your contribution to these key areas will be vital in driving the success and growth of the organization.,

As a Client Success Team Senior Executive, your primary responsibility is to ensure the success and satisfaction of clients by delivering exceptional service and building strong relationships. You will play a critical role in managing client accounts, addressing their needs, and driving long-term business growth. Your expertise in background verification processes and commitment to client success will contribute to the company's reputation and revenue growth. Account Management: Serve as the main point of contact for assigned clients, building and nurturing strong relationships. Understand client requirements and objectives, and proactively provide solutions to meet their needs. Client Onboarding: Lead the onboarding process for new clients, coordinating with internal teams to ensure a smooth transition. Conduct comprehensive needs assessments, define project scope, and establish timelines to ensure successful implementation. Client Retention: Develop and execute strategies to enhance client retention rates. Identify areas for improvement and provide recommendations to maximize the value clients receive from the background verification services. Customer Support: Address client inquiries, concerns, and escalations in a timely and professional manner. Collaborate with internal teams, such as operations and compliance, to resolve issues and ensure a high level of customer satisfaction. Upselling and Cross-selling: Identify upselling and cross-selling opportunities within existing client accounts. Collaborate with the sales team to develop proposals and pitch additional services, aiming to increase revenue and deepen client relationships. Reporting and Analytics: Monitor and analyze key performance metrics to assess client satisfaction and identify opportunities for improvement. Prepare regular reports, including account reviews, to provide insights and recommendations to clients and internal stakeholders. Industry Knowledge: Stay up-to-date with industry trends, regulatory changes, and best practices in background verification. Share industry knowledge with clients, provide guidance on compliance requirements, and position the company as a trusted advisor. Team Collaboration: Collaborate closely with cross-functional teams, including sales, operations, and product development, to ensure seamless client experiences. Share client feedback and insights to help drive product enhancements and process improvements. Qualifications And Skills: - Bachelor's degree. - Proven experience in a client-facing role, preferably within the background verification or HR services industry. - Strong knowledge of background verification processes, compliance regulations, and industry standards. - Excellent communication and interpersonal skills to build rapport and effectively communicate with clients and internal teams. - Proactive problem-solving and analytical skills to identify client needs and propose appropriate solutions. - Ability to manage multiple client accounts simultaneously, prioritize tasks, and meet deadlines. - Proficiency in CRM software, Microsoft Office Suite, and data analytics tools. - Strong business acumen and the ability to identify revenue growth opportunities. - Attention to detail and commitment to maintaining the highest level of data accuracy and confidentiality.,

Join our team at TeamViewer, a leading provider of remote connectivity software that is dedicated to leveraging cutting-edge technologies like Augmented Reality and Artificial Intelligence to drive innovation and shape the future of digitalization. Our diverse team of over 1,500 employees across multiple continents and cultures is united by our inclusive values, which emphasize the importance of unique perspectives and talents. We cultivate a dynamic work environment that fosters the thriving of new ideas. By becoming a part of our successful team, you will contribute to creating a world that functions more efficiently. If you are an ambitious, sales-driven individual who excels in building relationships with a diverse range of customers, we invite you to join our Retention team as a Customer Renewal Specialist. In this role, you will play a crucial part in growing and retaining our customer base through your technical knowledge of our products. **Responsibilities:** - Engage with existing customers to maintain a high service level and facilitate customer retention - Develop business relationships with TeamViewer customers through phone and email communication - Identify cross-selling and up-selling opportunities within the current customer base - Follow up and negotiate with customers to prevent churn and provide pricing quotes for renewals - Gather and analyze customer feedback to enhance internal processes and foster customer loyalty **Requirements:** - Fluency in French is essential and proficiency in English is required, additional languages are advantageous - Previous experience in sales, customer retention, or customer service, with a focus on up-selling and cross-selling - Ideally, familiarity with the IT sector and SaaS knowledge - Strong communication skills, a positive attitude, and a passion for collaborating in an international team - Ability to manage multiple accounts and tasks concurrently - Quick problem-solving skills to ensure customer satisfaction - Attention to detail in customer data management and renewal processes - Dedication to delivering exceptional customer service - Aptitude for working collaboratively with various departments to achieve shared objectives - Comfort in a fast-paced environment with a significant workload **What We Offer:** - Mumbai office location - Hybrid working model - Regular team events and company-wide celebrations - Shared staff lunches, complimentary fruit, tea, and coffee - Opportunity to attend events such as the F1 - Emphasis on diversity, with our APAC team representing 22 nationalities,

As a Customer Service Representative at our Vashi Palm Beach Road location, your primary responsibility will be to handle customer complaints and ensure excellent service delivery. You will play a key role in providing feedback to managers and the management team regarding customer experiences and monitoring the quality of after-sales services offered to our valued customers. Your duties will also include following up with respective brands for customer complaints, providing immediate solutions, and cross-selling our other products to enhance customer satisfaction. In addition, you will be tasked with the important goal of increasing our store's rating on social media platforms by delivering exceptional service and fostering positive customer relationships. The working hours for this position are from Monday to Saturday, 10:00 AM to 07:30 PM, with Sundays being fixed off. Furthermore, you will be expected to work on all festivals to ensure continuous support and service to our customers in the electronic retail industry.,

You will be responsible for generating new business to achieve defined sales targets and building and deepening relationships with existing Wealth Customers to increase share of wallet and revenues. Providing professional customer service to achieve a high percentage of customer satisfaction and retention will be a key aspect of your role. As an Affluent Manager/Sr. Affluent Manager in Wealth Management, you will need to ensure ongoing self-development, manage the portfolio to de-risk against attrition, and achieve stability of book. It will be essential to have complete knowledge of the customer base in terms of profile, demographics, psychographics, and assets in the Bank and elsewhere. In terms of sales, you will be expected to achieve targets set in product mix, maximize sales process efficacy, and meet budgeted cross-sell targets. Developing aggressive sales call plans to acquire large prospective customers through referrals and ensuring coverage of the customer base in accordance with the Group approved Relationship Matrix will be crucial. Integration management will require you to manage customer transitions with sensitivity, maintain awareness of policies and procedures related to money laundering prevention, and ensure compliance with these policies on an ongoing basis. Any suspicious transaction must be reported immediately to the supervising officer. Desired skills and expertise for this role include being a strong team player with the ability to work on your own initiative, excellent communication skills, client focus, and negotiation skills. You should also possess good presentation skills and have a sound knowledge of client relationship management systems and wealth products & services.,

The role of Relationship Manager involves building and maintaining profitable relationships with key customers in the Ludhiana & Chandigarh region. As a Relationship Manager, you will oversee the relationships managed by your team, ensuring customer satisfaction by resolving complaints promptly and efficiently. It is essential to keep customers informed about the latest products to drive sales. Collaboration with organizational managers is crucial for strategic planning. The role also entails expanding the customer base through upselling and cross-selling techniques. Understanding the unique needs of each customer and providing tailored solutions are central to this position. Freshers are encouraged to apply for this role. Successful candidates will have the opportunity to work in a dynamic environment where customer-centricity and relationship-building skills are paramount.,

As a valuable team member, you will be responsible for carrying out the following tasks under the guidance and direction of your Supervisor or Manager: Identify potential customers for business development in collaboration with your Supervisor or Manager. Gather necessary documents from customers and verify their accuracy according to the organization's guidelines. Record the case details in the system following the Standard Operating Procedures (SOP) and adhere to the disbursement process. Achieve the sanction ratio required by the organization to meet business objectives. Address customer needs effectively and promote multiple products while working closely with your Supervisor or Manager. Assist in the onboarding of new vendors and cultivate strong relationships with them under the supervision of your Manager or Supervisor. Ensure adherence to all Audit and Reserve Bank of India (RBI) regulations with the support and guidance of your Manager or Supervisor. If you are looking for a dynamic role that involves customer interaction, compliance management, and business development, this position offers a challenging opportunity to grow and contribute to the organization's success.,

As a Customer Relationship Manager, your primary responsibility will be to build and maintain profitable relationships with key customers. You will oversee the relationships your team manages and ensure customer complaints are resolved quickly and efficiently. Keeping customers informed about the latest products to drive sales will be crucial. Collaborating with managers within the organization to strategize effectively is essential. You will be tasked with expanding the customer base through upselling and cross-selling, as well as understanding individual customer needs and addressing them accordingly. Utilizing CRM programs to conduct business reviews will be part of your routine. It is important to stay informed about your competition and adjust strategies accordingly. This position is permanent, open to freshers and interns, with a contract length of 3 months. The work schedule is during the day, with the potential for a performance bonus. Candidates must have a Master's degree and at least 1 year of total work experience. Proficiency in English is required. The work location is in Jaipur, Rajasthan, and the ability to reliably commute or plan to relocate before starting work is necessary.,

As an Inside Sales Manager, your primary focus will be on lead generation, lead nurturing, and market research to drive revenue growth. You will be responsible for prospecting, pitching, and closing sales, as well as managing the sales pipeline efficiently. It is crucial to accurately forecast revenue streams on an annual, quarterly, and monthly basis. In this role, you will also play a key part in developing and managing sales personnel, ensuring that they are equipped to succeed in their roles. Maintaining strong relationships with potential customers through effective communication via telephone calls and emails will be essential. You will need to negotiate commercial terms to secure sales and address customer objections effectively. Cross-selling and upselling to both new and existing customers will be part of your strategy to drive revenue growth. Meeting sales targets for yourself and your team will be a key performance indicator. To excel in this position, you should have at least 5 years of experience in Inside sales, particularly in selling SaaS solutions with a focus on concept selling. Experience in engaging decision makers at the enterprise level and achieving revenue targets is necessary. Strong verbal and presentation skills are a must, along with excellent written communication abilities. Proficiency in working with CRM tools such as Lead-Squared, SalesForce, or Sugar is required. You should also demonstrate the ability to make technical sales and adapt to new technologies. Experience in managing a sales team is highly desirable, and prior exposure to sales in the SMB sector would be advantageous. Domain knowledge in areas such as the travel industry or SaaS product sales will be beneficial. An MBA with a specialization in sales would be considered a bonus for this role.,

The ideal candidate for the Telecaller position at Keekoo Hospitality in Nashik will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role plays a crucial part in ensuring a seamless and delightful guest experience starting from the inquiry stage. You will be expected to proactively follow up on leads, meet conversion targets, and keep accurate records of all interactions and lead progress. Additionally, you will need to provide prompt and satisfactory responses to guest inquiries, maintain a deep understanding of Keekoo properties, and build trust with potential clients through effective communication. Your responsibilities will also include keeping the sales tracker updated, monitoring lead flow, resolving any delays or gaps in the conversion journey, addressing guest concerns professionally, coordinating with internal teams for issue resolution, engaging guests with warmth and professionalism on calls, ensuring a high standard of customer service, and systematically logging call details and outcomes. Furthermore, you will be required to identify opportunities for upselling and cross-selling, tailor suggestions based on guest preferences, and have the ability to promote higher room categories, additional services, or packages. The ideal candidate should have at least 2-3 years of experience in telecalling or customer service, preferably in the hospitality or service sector. Prior experience with premium service providers like American Express will be advantageous. You should be comfortable working in a 12-hour shift as per business needs, possess strong communication skills in English and Hindi/Marathi, exhibit confidence, patience, and a positive attitude towards client interactions. If you are passionate about travel, hospitality, and creating lasting customer relationships, we encourage you to apply for this exciting opportunity at Keekoo Hospitality.,

As a professional in this role, you will be responsible for achieving business targets by acquiring new client relationships and maintaining them. Your primary duties will include identifying target areas for prospective business, pre-screening customer segments according to organizational norms, and ensuring both customer logins and disbursements meet set goals. Additionally, you will play a crucial role in enhancing customer satisfaction levels by proactively understanding their needs and cross-selling multiple products to meet their requirements. Sales promotion activities to generate customer interest in the TCFSL brand will also be within your scope of responsibilities. Building strong client relationships, both internally and externally, and establishing a robust brand identity with potential customers are key aspects of this role. You will also be involved in vendor empanelment, developing relationships with new vendors, and creating effective distribution channels to drive business growth. An essential part of this role is ensuring compliance with all Audit and RBI regulations to maintain the integrity and reputation of the organization. Your contribution to these areas will be critical to the overall success and sustainability of the business.,

As a successful candidate for this role, you will be responsible for achieving business targets by acquiring new client relationships and sustaining them. Your primary duties will include identifying target areas for potential business, pre-screening customer segments in line with organizational norms, and ensuring both logins and disbursements meet the required levels. Your dedication to maintaining a high level of customer satisfaction will involve proactively recognizing customer needs and effectively cross-selling multiple products to meet those requirements. In addition to these responsibilities, you will play a crucial role in executing sales promotion activities to enhance customer engagement with the TCFSL brand. Your ability to cultivate strong client relationships, both internally and externally, will be essential in establishing a robust brand presence among potential customers. Furthermore, you will be tasked with vendor empanelment, fostering relationships with new vendors, and developing efficient distribution channels to expand the company's reach. A fundamental aspect of this position is ensuring strict compliance with all Audit and RBI regulations to maintain operational integrity. Your commitment to upholding these standards will be critical in safeguarding the company's reputation and ensuring long-term success in the market.,

As a professional in this role, your main responsibility will be to achieve business targets by acquiring new client relationships and maintaining them. You will be required to identify target areas for prospective business and pre-screen customer segments as per organizational norms. It will be essential to ensure the number of logins along with disbursement to meet set goals. Your focus should also be on maintaining high customer satisfaction levels by proactively understanding customer needs and cross-selling multiple products based on requirements. Executing sales promotion activities to generate customer interest in the TCFSL brand will be an important part of your duties. Building strong client relationships, both internally and externally, and establishing a solid brand identification with potential customers will be crucial for success in this role. You will also be responsible for vendor empanelment, developing relationships with new vendors, and creating strong distribution channels. It is imperative to ensure compliance with all Audit and RBI regulations to maintain the integrity of the business operations. Your efforts in these areas will contribute significantly to the overall success and growth of the organization.,