Retail Associate

Role Overview: As a Sales Executive at Crimzon, your main responsibility will be to drive in-store sales by engaging with customers, understanding their needs, and delivering a premium customer experience while representing the Crimzon brand. You will also be expected to maintain visual merchandising standards, assist with daily store operations, and support in-store events and promotions when required. Key Responsibilities: - Greet and assist customers warmly, showcasing luxury footwear collections and providing expert advice on product selection and styling. - Upsell and cross-sell products to meet or exceed sales targets, while maintaining in-depth knowledge of the brand, products, and fashion trends. - Address customer inquiries and concerns professionally, handle feedback and complaints, and assist with sizing, fittings, and returns. - Ensure the store is visually appealing by arranging displays, product placement, and participating in inventory checks. - Maintain sales records, report sales figures, manage inventory, and contribute insights to enhance sales strategies. Qualifications: - Previous retail sales experience, preferably in a luxury or fashion brand. - Passion for fashion and footwear, particularly women's shoes. - Excellent interpersonal and communication skills. - Sales-driven and target-oriented mindset. - Strong customer service and problem-solving skills. - Attention to detail and a keen sense of style. - Ability to work effectively in a team and individually. - Knowledge of luxury fashion and understanding of customer preferences. Company Description: Crimzon Fashion Accessories Pvt. Ltd. is a luxury Indian footwear label known for intricate handcrafted footwear with a modern edge since 2003. The brand is committed to superior craftsmanship and an eco-conscious approach, available at flagship stores in Mumbai, online, and multi-designer stores across India and globally. (Note: The additional details of the company have been omitted as they were not provided in the job description),