Retail Sales Executive

Sales Executive - Crimzon

Company Description

Crimzon Fashion Accessories Pvt. Ltd. is a luxury Indian footwear label that offers intricate handcrafted footwear with a modern edge since 2003. The brand is known for its commitment to superior craftsmanship and an eco-conscious approach. Crimzon is available at two flagship stores in Mumbai, Online at www,crimzonworld.com and multi-designer stores across India as well as online stores across the globe.

Role Description

We are seeking a passionate and dynamic Sales Executive to join our Crimzon Flagship Store. Crimzon is a renowned luxury footwear brand specializing in women's shoes, known for offering high-quality products at affordable prices. As a Sales Executive, you will play a pivotal role in promoting and selling our luxury footwear collections, providing exceptional customer service, and contributing to the growth of our brand.

Key Responsibilities:

1. Sales and Customer Engagement:

• Greet and assist customers with a warm and welcoming approach.
• Showcase our luxury footwear collections, highlighting their unique features and benefits.
• Provide expert advice on product selection and styling, ensuring an exceptional shopping experience.
• Upsell and cross-sell products to meet or exceed sales targets.
• Maintain in-depth knowledge of our brand, products, and the latest fashion trends.

2. Customer Service:

• Address customer inquiries and concerns professionally and efficiently.
• Handle customer feedback and complaints with a customer-centric approach.
• Assist customers with sizing, fittings, and returns as needed.
• Create a friendly and welcoming atmosphere in the store to build strong customer relationships.

3. Visual Merchandising:

• Ensure that the store is well-maintained and visually appealing at all times.
• Assist in arranging displays, product placement, and window displays to attract customers.
• Participate in periodic inventory checks and replenish stock as necessary.

4. Product Knowledge:

• Stay informed about our footwear collections, their materials, and production processes.
• Educate customers on the quality and craftsmanship that sets Crimzon products apart.
• Keep up-to-date with industry trends and competitors' offerings.

5. Sales & Reporting:

• Maintain sales records and report daily and monthly sales figures to the store manager.
• Billing for customers on our inventory management software.
• Contribute to sales performance analysis and provide insights to enhance sales strategies.
• Managing inventory and re ordering stock from the head office.

Qualifications:

• Previous retail sales experience, preferably in a luxury or fashion brand.
• Passion for fashion and footwear, particularly women's shoes.
• Excellent interpersonal and communication skills.
• Sales-driven and target-oriented mindset.
• Strong customer service and problem-solving skills.
• Attention to detail and a keen sense of style.
• Ability to work effectively in a team and individually.
• Knowledge of luxury fashion and an understanding of customer preferences.

At Crimzon, we take pride in offering luxurious women's footwear at affordable prices, and the Sales Executive is a crucial part of our brand's success. If you have a passion for fashion and a flair for sales, we invite you to join our team and contribute to creating an exceptional shopping experience for our customers while driving sales growth.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Education:

• Diploma (Preferred)

Experience:

• Retail sales: 1 year (Required)
• total work: 2 years (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person