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4.0 - 6.0 years
6 - 8 Lacs
hyderabad
Work from Office
About the Job The Workforce Analyst is responsible for analyzing and optimizing the customer experience across all touchpoints. This role focuses on mapping the end-to-end customer journey, identifying pain points, and developing solutions to improve the overall customer experience. The analyst will work closely with various departments, including marketing, sales, product development, and customer service, to ensure a seamless and efficient customer workflow. As Workflow Analyst, You Will Customer Journey Mapping : Develop and maintain detailed customer journey maps that illustrate the customer experience across all channels (digital, in-store, phone, etc.). Identify key touchpoints, customer emotions, and actions at each stage of the customer lifecycle Conduct research to understand customer needs, motivations, and behaviors Workflow Analysis : Analyze existing workflows and processes related to customer interactions Identify inefficiencies and areas for improvement within the current workflows Collaborate with cross-functional teams to design and implement optimized workflows that enhance the customer experience Data Collection and Analysis : Gather quantitative and qualitative data from various sources, including customer feedback, surveys, usability tests, and performance metrics Analyze customer data to identify trends, pain points, and opportunities for improvement Recommendations and Reporting : Provide actionable insights and recommendations to enhance the customer experience based on journey mapping and workflow analysis Present findings to stakeholders through visualizations, reports, and presentations Work with teams to ensure the successful implementation of recommended changes Collaboration : Partner with product managers, UX designers, marketing, and other stakeholders to align customer journey improvements with overall business objectives Support teams in creating customer-centric strategies that drive customer satisfaction, retention, and loyalty Continuous Improvement : Stay updated on industry trends and best practices in customer journey mapping and workflow optimization Implement continuous improvements to the mapping and analysis processes to ensure they evolve with customer and business needs As Workflow Analyst, You Need Bachelor s degree in Business, Marketing, UX Design, or a related field Experience in customer journey mapping, workflow analysis, or process improvement Experience with customer journey mapping tools like Lucidchart, Smaply, or Miro Knowledge of Lean, Six Sigma, or other process improvement methodologies Strong analytical skills with the ability to interpret data and make data-driven recommendations Excellent communication skills and the ability to present complex information to diverse stakeholders Familiarity with customer experience (CX) tools and software (e.g., journey mapping tools, CRM systems) Problem-solving mindset and attention to detail Ability to work cross-functionally and manage multiple projects simultaneously
Posted 20 hours ago
1.0 - 3.0 years
1 - 5 Lacs
hyderabad
Work from Office
About The Role Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExcellent communication and interpersonal skills, with the ability to build rapport with diverse partners Problem-solving and troubleshooting skills with the ability to identify root causes and provide effective solutions Proficiency in customer relationship management (CRM) tools and ticketing systems Detail-oriented with strong organizational skills and ability to manage multiple priorities Ability to work independently and as part of a cross-functional team Knowledge of partner ecosystem dynamics and best practices for managing relationships Has experience delivering trainings""Strong verbal and written communication skills to interact with customers effectivelyTeam Handling ExperienceStakeholder ManagementOpen to night shifts""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Partner Support Specialist is responsible for providing dedicated support to a company s external partners, addressing their inquiries, troubleshooting technical issues, resolving concerns, and maintaining strong relationships to ensure successful partnership outcomes, often acting as a liaison between the partner and internal teams to facilitate smooth operations and achieve mutual goals. Key Responsibilities:Partner Onboarding:Assisting new partners with the integration process, providing training on company products, services, and partner portal functionalities. Issue Management:Receiving and managing partner inquiries, complaints, and feedback, escalating complex issues to relevant internal teams when necessary. Knowledge Base Maintenance:Contributing to and updating internal knowledge base with partner-specific information, troubleshooting guides, and best practices. Communication Management:Maintaining open and regular communication with partners via phone, email, and online platforms, providing timely updates and status reports on issues. Relationship Building:Developing strong working relationships with partner contacts, understanding their needs and proactively addressing concerns to foster mutual trust and satisfaction. Performance Monitoring:Tracking key partner metrics, identifying areas for improvement, and reporting on partner performance to internal stakeholders. Partner Training:Delivering training sessions to partners on new features, updates, and best practices to maximize their utilization of the company s platform. " Qualification Any Graduation
Posted 20 hours ago
5.0 - 7.0 years
7 - 9 Lacs
bengaluru
Work from Office
Location: Bengaluru Designation: Consultant Y our potential, unleashed. The Team Deloitte s Technology & Transformation practice can help you uncover and unlock the value buried deep inside vast amounts of data. Our global network provides strategic guidance and implementation services to help companies manage data from disparate sources and convert it into accurate, actionable information that can support fact-driven decision-making and generate an insight-driven advantage. Our practice addresses the continuum of opportunities in business intelligence & visualization, data management, performance management and next-generation analytics and technologies, including big data, cloud, cognitive and machine learning. Responsibilities : Genesys Pure cloud (ININ) solutions Architecture, development, Implementation, Configuration and support. Candidate should be able to design and implement Genesys pure cloud environment configuration, implementation and deployment to production. Candidate is expected to work with their internal telecom, infra groups to support Pure cloud implementation. Ensure Necessary technical help and support for Genesys Pure cloud implementation. Candidate is expected to liaise with Business users, call center groups for Pure cloud implementation and support. Participate in business stake holder meetings, orientation and ongoing training of new IT staff Skills : 5-7 years experience in the following: Genesys Product Suite v8.x: Framework; IRD and Composer Routing; Administrator WFM; CCPulse; CCA/ICON; InfoMart with a focus on SIP environments Well rounded with experience in multiple contact center technologies including CTI, SIP and Genesys SIP Server, Call Routing and Historical Reporting, Genesys Workspace, Call Recording, VoIP technology, and CRM and IVR solutions Solid analytical skills, problem determination, and resolution recovery processes Experience working an Agile environment Familiarity with a Dev Ops model with experience in automated build and deploy as well as automated testing tools Strong communication and interpersonal skills Genesys training and certification a plus Preferred Genesys Systems Design Engineer responsible for thoroughly understanding the Genesys Contact Center solutions. This role is responsible for documenting, designing, developing, testing, supporting, and troubleshooting the Genesys and telephony products. The person in this role will provide senior leadership and mentor other staff members on the technical details associated with the contact center systems. Genesys Cloud CX Certifications are preferred. How you ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report . Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Posted 20 hours ago
0.0 - 2.0 years
0 - 0 Lacs
gurugram, haryana
On-site
Job Title: Client Service Coordinator – Logistics (B2B Email Process) Department: Logistics / Client Services Location: Gurgaon (WFO) Reports To: Team Lead/ Client Services Supervisor Job Summary: We are seeking a detail-oriented and proactive Client Service Coordinator to support our Logistics operations through efficient handling of B2B communications via email. The ideal candidate will act as the key liaison between our internal logistics team and external business clients, ensuring timely, accurate, and professional coordination of orders, shipments, and related queries. This role is email-driven, requiring excellent written communication, organization, and multitasking skills . Key Responsibilities: Client Communication (Email): Serve as the primary point of contact for B2B clients through professional email correspondence. Respond promptly to inquiries related to order status, shipping schedules, delays, documentation, and returns. Maintain a courteous and service-focused tone in all client interactions. Order & Shipment Coordination: Collaborate with internal logistics, warehouse, and sales teams to ensure smooth processing and fulfilment of client orders. Track shipments and proactively communicate updates to clients. Address any discrepancies or delays, and work on quick resolution. Documentation & Reporting: Prepare, review, and send logistics-related documents such as invoices, packing lists, and shipping confirmations. Maintain accurate records of client interactions, issues, and resolutions in internal systems or CRM tools. Generate regular reports on client service metrics and email ticket volumes. • Process Improvement: Identify recurring issues or inefficiencies in the email handling or logistics process and recommend improvements. Contribute to updating SOPs and knowledge base for consistent service delivery. Qualifications: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field. 1–3 years of experience in a client service or logistics coordination role, preferably in a B2B environment. Strong written communication skills with attention to tone, grammar, and clarity. Familiarity with supply chain processes, shipping documentation, and order lifecycle. Experience using CRM systems, order management tools, or ticketing platforms. Proficient in Microsoft Office (especially Outlook, Excel, and Word). Job Type: Full-time Pay: ₹30,000.00 - ₹38,000.00 per month Benefits: Food provided Health insurance Provident Fund Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: CSR: 2 years (Required) Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person
Posted 20 hours ago
5.0 - 7.0 years
7 - 9 Lacs
ahmedabad
Work from Office
Key Responsibilities: Develop and implement lead generation strategies to attract potential customers. Identify and engage with key decision-makers in target industries. Utilize various lead generation tools and techniques, including SEO, PPC, email marketing, and social media. Collaborate with the marketing and sales teams to ensure alignment of lead generation efforts with overall business goals. Monitor and analyze lead generation metrics to measure performance and identify areas for improvement. Manage and nurture leads through the sales funnel to convert them into customers. Stay updated on industry trends and competitor activities to adjust strategies accordingly. Requirements: Proven experience as a Lead Generation Head or similar role in the retail or eCommerce industry. Strong understanding of lead generation processes and tools. Excellent communication and interpersonal skills. Ability to analyze data and generate actionable insights. Creative problem-solving skills and a proactive approach to challenges. Bachelor s degree in Marketing, Business, or a related field. Preferred Skills Experience with CRM systems and marketing automation tools. Knowledge of SEO, PPC, and social media marketing. Strong organizational and time management skills. Ability to work independently and as part of a team. over 5-7 years experience.
Posted 20 hours ago
5.0 - 7.0 years
7 - 9 Lacs
bengaluru
Work from Office
Emerson Test & Measurement Group (NI, now known as Emerson Test & Measurement) Insights and Analytics team is seeking highly skilled and experienced Sr. Strategic Consultants to join our dynamic & growing team. The ideal candidates will have a good background in data modeling, business analytics, and a passion for solving complex data problems. You will be responsible for designing, building, and maintaining scalable data pipelines, analytics solutions and visualization to support our business objectives. This is a high visibility role with close collaboration with leadership team in highly matrixed role. This role will directly support the company s Software Sales Business leadership teams, key initiatives and perform analytics around performance, customer and contact base, product portfolio, financials, and markets in support of NI s Business Units, as well as work with key functional areas including Sales, Marketing, Product Management, Finance, and R&D. In this Role, Your Responsibilities Will Be: Design, develop, and maintain scalable data pipelines and ETL processes with DBT and Power BI. Collaborate with analysts, data scientists, and other collaborators to understand data requirements and deliver high-quality data solutions. Implement data integration, transformation, and validation processes. Optimize and tune data pipelines for cost, performance, and reliability. Develop and maintain data models, schemas, and documentation. Ensure data quality, integrity, and security across all data systems. Monitor and solve data pipeline issues and implement solutions. Stay up to date with the latest industry trends and technologies in data engineering and analytics. Building effective partnerships with business collaborators and team members. Developing a deep understanding of business strategies, processes, and operations and the resulting data. Applying data and advanced analytics capabilities (including advanced modeling techniques) to provide exciting insights that solve key business problems and drive alignment between functions, collaborators, and information producers. Developing scalable data/reporting/analytics solutions. Extracting, transforming, and analyzing large sets of data. Gathering and effectively communicating insights. Driving positive business impact through insights. Who You Are: You are a leader who is self- driven, shows tremendous amount of initiative and gracefully handles ambiguity. You possess strong leadership and skills and have a consistent track record of developing and implementing strategies to achieve organizational objectives. For This Role, You Will Need: Bachelors or masters degree in Computer Science, Engineering, or a related field. 5-7 years of experience in data engineering, analytics, or a related role. Good experience with analytical SQL techniques. Experience building data products following data modeling concepts such as Kimball, Data Mesh, or Data Vault. Strong problem-solving skills and attention to detail. Good communication and collaboration skills. Programming languages: Python, R Traditional database platforms: MySQL, SQL Server, Oracle Cloud platforms: AWS, Azure, Google Cloud Data warehousing and pipelines: Hive, Spark, Snowflake, DBT, Airflow Data ingestion and integration: Informatica, Fivetran, Mulesoft Data visualization and dashboarding: Power BI, Tableau CRM and ERP data: Salesforce, Oracle EBusiness Suite Our Culture & Commitment to You . .
Posted 20 hours ago
5.0 - 8.0 years
7 - 10 Lacs
hyderabad
Work from Office
Job_Description":" Job Title: Product/Business Analyst Location: Hyderabad About the Role: We are seeking a detail-oriented and data-driven Product Analyst to support the development and optimization of our product, which integrates with CRM systems (e.g., Salesforce), finance tools (e.g., ERP, accounting software), and labor allocation modules. You will play a key role in analyzing product performance, gathering business requirements, and collaborating with cross-functional teams to enhance user experience and operational efficiency. Key Responsibilities: Analyze and document business requirements for invoicing workflows, including integration points with CRM, finance, and labour allocation systems. Collaborate with product managers, developers, and QA teams to define and refine product features and enhancements. Monitor and evaluate product performance using analytics tools; identify trends, gaps, and opportunities for improvement. Support UAT (User Acceptance Testing) by creating test cases and validating end-to-end invoice lifecycle scenarios. Work closely with stakeholders to provide product training and ensure compliance with financial regulations, tax rules, and internal audit requirements. Generate reports and dashboards to track KPIs such as invoice accuracy, processing time, and credit note issuance. Assist in backlog grooming, sprint planning, and roadmap discussions. Act as a subject matter expert for transactional and reporting data within the invoicing platform. Required Skills & Qualifications: Bachelordegree in Business, Finance, Computer Science, or related field. 5-8 years of experience as a Product Analyst, Business Analyst, or similar role in a SaaS or enterprise software environment. Strong understanding of invoicing, billing, or financial operations. Experience working with CRM platforms (e.g., Salesforce), ERP/finance tools, and labor/time tracking systems. Proficiency in tools like JIRA, Confluence, Excel, and data visualization platforms (e.g., Power BI, Tableau). Excellent analytical, problem-solving, and communication skills. Ability to translate complex business needs into clear technical requirements. Preferred Qualifications: Experience with Salesforce-based invoicing or workflow platforms. Familiarity with Agile/Scrum methodologies. Knowledge of SQL or data querying for reporting and analysis. Exposure to credit note workflows, bulk invoice processing, and statistical reporting. ","
Posted 20 hours ago
5.0 - 9.0 years
7 - 11 Lacs
chennai
Work from Office
Sr. Manager - Service Sales @ Chennai: This position is responsible for developing & strengthening relationships with existing Schneider installed base customers by identifying & stimulating services scope so as to grow services business exponentially. Responsibility - Managing Customers & Partners , leading the Power service business for Tamilnadu and Kerala region. Utilizes excellent products/solutions/services and customer knowledge to educate customers on ROI(Return on Investment) and application advantages, and how to meet customers needs. Strong End User Sales experience needed in Services/Solutions domain especially in Industrial segments, Commercial Buildings, IT/ITES & Data Center. Essential Responsibilities: Drive Service business through End customers, Partners and deliver on targets sales, order booking & collections. Proactively visit installed base customers, educating & influencing them on Schneider Service offerings with business ownership Develop market intelligence for promoting our new service offers especially DIGITAL SERVICES Collaborates well with partners to maximize business opportunities. Growing Modernisation (Retrofit / Revamp / Upgrade) business substantially Utilizes BFO (Salesforce. com) for sales funnel management. Providing monthly OB & Sales forecasts Works closely with internal stakeholders(Marketing, KAM, Execution, Tendering) to maximize business opportunities. Skills Required: Ability to build a sustainable and reliable relationship with Customers & Partners. Excellent verbal and written communication skills Thorough knowledge of Schneider Electric services offers throughout the Asset Life Cycle, Retrofit/Revamp/Upgrade of MV/LV Switchgears, Transformers, Active Harmonic Filters, APFC, Energy Management Solutions, SCADA. Consulting/Digital/Recurring Services. Proficient in Microsoft Office suite and ERP/CRM related tools
Posted 20 hours ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Build Your Career at Informatica Were looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the worlds most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere. Senior Expansion Sales Account Executive (Expansion SAE) The Expansion SAEs will lead the upsell and cross-sell of enterprise software solutions from Cloud First Cloud-Native (CFCN) products to increase incremental subscription revenue from the existing customer instal base. The Expansion SAE is expected to promote Informatica by generating additional revenue and business from existing customers to fuel our growth by right sizing their existing purchases to meet their needs and expanding the departmental use case to an enterprise use case. This role nurtures and owns the expansion relationship within assigned accounts/territory and maximises Informaticas footprint within them for CFCN products. Incremental Sales revenue will be guided by customers current consumption of CFCN products guided by the present adoption and their future expansion needs. Nothing is more paramount to us in Informatica than customer success. The Expansion SAE wont simply sell products. They are expected to analyze the consumption metrics, consult, and listen to understand our needs. This expansion sale to the existing customer base is backed by collaborative teams. You collaborate with other teams, including Subscription renewals reps, Sales Account Managers, Customer Success Managers, Customer Success Technologists, marketing, channel management, finance, and customer support, and external parties such as Alliances and Channel Partners. As its consumption-based expansion role, it needs a thoughtful understanding of Informatica platform technologies and SaaS consumption pricing. Prior enterprise sales experience in the SaaS ecosystem is a must-have experience. This is a remote sale expand selling position where minimum travel to the customers location is expected based on customer needs. Travel is up to and may not exceed 10 to 20%, based on our needs. You will report to the Chief Customer Officer organisation through subscription renewals and expansion leadership. Work Location : Bangalore (Hybrid) Responsibilities You will be a quota-carrying expansion or incremental sales position. Exceed expansion sales goals (quotas) through analysing consumption metrics, prospecting, qualifying, managing, and closing sales opportunities end to end within the assigned accounts/territory. Expand sales within existing accounts while getting connected and building strategic relationships with main decision-makers. At this level, incumbents will have expert-level knowledge of selling our CFCN products and services. Manage customer and transactional information in a Salesforce CPQ CRM system with high accuracy. Provide regular and accurate reporting of pipeline and forecast through the CRM system. Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account-level expansion plans. Provide customer feedback to company partners for product, systems, and process improvements. Nurture and expand our relationship with customer accounts of several sizes. As its a consumption-based sale, assigned accounts may be high in volume or larger and of the most complex nature. Hence assigned quota will vary. Required skills : Hold expert-level experience and use professional concepts and our goals to resolve complex issues in creative ways. Deep industry understanding of a customers decision-making process, goals, strategies, and business objectives. Expert-level Experience communicating product benefits appropriate for each prospect at all levels of customer engagement. Knowledge of the enterprise cloud platforms, SaaS, PaaS, and SaaS contracts Full knowledge of the deployment of software solutions and how consumption metrics promote expansion Maintain an understanding of Informaticas subscription and Consumption pricing models to provide customers assistance in the usage/use case-based expansion discussions. Negotiate all facets of renewal contracts, Adoption, and consumption metrics to develop win/win negotiation strategies that maximise contract value while enhancing the customer relationship. Complete, big-pictureunderstanding of the business and technical contexts of main accounts to grow departmental use case sales to enterprise-wide expansion sales. Adept at consultative effectiveness and establishing trust with internal and external customers. EDUCATION & EXPERIENCE 5+ years of field sales experience in the SaaS space. Experience within data management software selling. A background in success in expanding SaaS subscriptions, demonstrated by overachievement of quota ($1M+ of ARR) and a customer reference BA/BS or equivalent educational background. Perks & Benefits Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans Flexible time-off policy and hybrid working practices Equity opportunities and an employee stock purchase program (ESPP) Comprehensive Mental Health and Employee Assistance Program (EAP) benefit Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture. ","
Posted 20 hours ago
5.0 - 10.0 years
7 - 12 Lacs
pune
Work from Office
Key Responsibilities: Achieve the Flexim booking target for the Maharashtra Region, India. Develop and execute a strategic approach to expanding the region s business. Furnish monthly forecast to the Flow RPH and meet / exceed the forecast. Ensure Spec in / Competition Killers Spec / No Equal Spec in tenders. Furnish reports and feedback on competitor activities, market intelligence, including prices and products on a periodic basis. Proactively engage with potential end-users, OEMs, EPCs, and key accounts to generate business and align Flexim solutions with customer requirements. Deliver impactful presentations to all levels at customer locations. Collaborate with the field sales team to develop and close opportunities generated by field sales. Provide guidance and direction to external and digital sales teams on opportunity development. Conduct field demonstrations willing to work hands-on to showcase Flexim s advantages in real-world applications. Having a natural curiosity for understanding why understanding the customer s process. Train and coach both internal and external teams on Flexim solutions. Foster a deep understanding of customer processes and challenges. Demonstrate a self-starting, adaptable, and flexible approach while staying aligned with regional targets and strategy. Utilize CRM software to track sales activities, manage customer interactions, and monitor pipeline progress effectively. Additional Responsibilities: Drive business growth by developing strategies across multiple industrial verticals: Oil & Gas, Power, Steel, Mining, Chemical, and Water & Wastewater. Conduct customer visits independently or with the field sales team to develop opportunities. Support the sales team in identifying and nurturing opportunities through technical demonstrations and strategic engagements. Organize and lead field product demonstrations to showcase the advantages of Flexim technology in customer applications. Provide technical training and support to both customers and the internal sales team. Work closely with Flexim s representative firms to support their direct sales efforts. Implement Business development strategies to achieve defined Flexim objectives. Prepare monthly and quarterly reports on quote activity, sales pipeline, bookings, and key performance indicators (KPIs) for the Emerson Flow Product Head (Maharashtra Region) and Associate Director of Flexim Business Development. Reporting Structure: Reporting to the Regional Flow Product Head for Maharashtra India Region. Who You Are: We re looking for a self-driven, results-oriented professional who is passionate about driving new technologies in the market. If you are customer-focused, tech-savvy, and excel at differentiating yourself from the competition, this role is for you! Required Qualifications: 5 10 years of experience in an Instrumentation & Control environment; flowmeter experience is an advantage. Strong communication skills with the ability to establish customer relationships quickly. Willing and able to conduct field demonstrations on customer applications. Proven track record of growing sales. Experience selling to and managing relationships with end customers. Ability to prioritize tasks effectively and execute multiple initiatives in parallel. Strong presentation skills with a tech-savvy approach. Agile, results-driven, and customer-centric mindset. Team player with excellent interpersonal and communication skills. Experience in sales/service with a strong technical background in field instrumentation. Flow measurement expertise is a plus. Enthusiastic, proactive, and persuasive in engaging with internal and external stakeholders. Consistency in meeting targets and commitments across diverse industry and customer segments. Preferred Qualifications: Degree in Instrumentation Engineering, Chemical Engineering, or an equivalent field. Experience in field instrumentation sales or service, with a focus on flow technologies preferred. . Emersons compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship . We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent. This philosophy is fundamental to living our company s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson . If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
Posted 20 hours ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Location: Bengaluru Designation: Senior Consultant Entity: Deloitte South Asia LLP The team DCM is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you re always ready to act ahead. Learn More about DCM . Your work profile: As a Senior Consultant in our DCM:AMC Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Desired qualifications: 5+ Years of experience in working within the development and project team to provide technical development skills for Adobe Campaign Platform Provide guidance on Adobe Campaign implementation and ongoing support to implement new requirements. Design schemas, campaigns, technical workflows and design integration with other data sources like CRM Create design document and work with team to ensure best practices are followed. Discuss with customers to understand new use cases and provide guidance on the campaign design. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to Campaign platform. Ensures the quality of work being produced is off the highest standard. Estimating and the accuracy of development estimates Understand deployment methodologies for Adobe Campaign platforms. Strong understanding of HTML, CSS & JavaScript Strong understanding of relational database and data modelling Should have good communication skills and have handled client interaction. Location and way of working: Base location: Hyderabad/ Mumbai This profile involves does not required travelling to client locations OR this profile does not involve extensive travel for work. Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. Your role as a senior consultant We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose. Agile - Achieving high-quality results through collaboration and Team unity. Skilled at building diverse capability - Developing diverse capabilities for the future. Persuasive / Influencing - Persuading and influencing stakeholders. Collaborating - Partnering to build new solutions. Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities. Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities. Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems. Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. Education : Any graduate Connect for impact. Empower to lead. You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters. Drive your career. At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us. Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Posted 20 hours ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
Location: Bengaluru Designation: Senior Consultant Entity: Deloitte South Asia LLP The team DCM is about much more than just the numbers. It s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you re always ready to act ahead. Learn More about DCM . Your work profile: As a Senior Consultant in our DCM:AMC Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - Desired qualifications: 5+ Years of experience in working within the development and project team to provide technical development skills for Adobe Campaign Platform Provide guidance on Adobe Campaign implementation and ongoing support to implement new requirements. Design schemas, campaigns, technical workflows and design integration with other data sources like CRM Create design document and work with team to ensure best practices are followed. Discuss with customers to understand new use cases and provide guidance on the campaign design. Contribute to best practice to manage performance and scalability. Diagnose and solve technical problems related to Campaign platform. Ensures the quality of work being produced is off the highest standard. Estimating and the accuracy of development estimates Understand deployment methodologies for Adobe Campaign platforms. Strong understanding of HTML, CSS & JavaScript Strong understanding of relational database and data modelling Should have good communication skills and have handled client interaction. Location and way of working: Base location: Mumbai/Hyderabad This profile involves does not required travelling to client locations OR this profile does not involve extensive travel for work. Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. Your role as a senior consultant: We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. In addition to living our purpose, Senior Executive across our organization must strive to be: Inspiring - Leading with integrity to build inclusion and motivation. Committed to creating purpose - Creating a sense of vision and purpose. Agile - Achieving high-quality results through collaboration and Team unity. Skilled at building diverse capability - Developing diverse capabilities for the future. Persuasive / Influencing - Persuading and influencing stakeholders. Collaborating - Partnering to build new solutions. Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities. Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization. Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities. Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s) Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems. Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte. Empathetic leadership and inclusivity - creating a safe and thriving environment where everyones valued for who they are, use empathy to understand others to adapt our behaviors and attitudes to become more inclusive. Education : Any Graduate Connect for impact. Empower to lead. You can be a leader irrespective of your career level. Our colleagues are characterized by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude, and potential each and every one of us brings to the table to make an impact that matters. Drive your career. At Deloitte, you are encouraged to take ownership of your career. We recognize there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone s welcome entrust your happiness to us. Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident, and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Posted 20 hours ago
5.0 - 10.0 years
7 - 12 Lacs
ahmedabad
Work from Office
Responsibilities Business Development: Identify and pursue new business opportunities in the software services market, including lead generation, team handling, prospecting, and networking, to expand the company s client base and drive revenue growth. Client Consultation: Engage with prospective clients to understand their business needs, challenges, and objectives, and recommend tailored software services solutions that address their specific requirements and deliver measurable value. Solution Selling: Position and articulate the value propositions of our software services offerings, including custom development, implementation, integration, and support, to demonstrate how they can solve client pain points and drive business success. Sales Presentations: Deliver compelling sales presentations and demonstrations to prospective clients, showcasing the features, benefits, and capabilities of our software services solutions, and effectively communicating their impact on client business outcomes. Proposal Development: Collaborate with technical teams and subject matter experts to develop comprehensive proposals, statements of work (SOWs), and pricing models that align with client needs and objectives, and address key decision criteria. Negotiation and Closing: Lead negotiations, overcome objections, and work closely with clients to finalize contracts and agreements, ensuring a win-win outcome for both parties while achieving sales targets and revenue goals. Relationship Management: Build and maintain strong relationships with clients, acting as a trusted advisor and strategic partner, and ensuring ongoing satisfaction, loyalty, and retention through regular communication and proactive account management. Market Intelligence: Stay informed about industry trends, market developments, competitor activities, and emerging technologies in the software services market, providing valuable insights and recommendations to the sales team and management. Sales Pipeline Management: Effectively manage the sales pipeline, track opportunities, update CRM systems (e.g., Zoho CRM), and provide accurate sales forecasts to drive informed decision-making and resource allocation. Job Requirements Bachelor s degree in Business Administration, Marketing, Computer Science, or related field. Minimum of 5 years of experience in software services sales, with a track record of success in driving revenue growth and exceeding sales targets. Strong understanding of software technologies, solutions, and services, with experience in selling custom development, implementation, integration, and support services. Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical concepts to non-technical audiences. Customer-focused mindset with a passion for delivering exceptional service and building long-lasting relationships. Results-oriented, self-motivated, and able to thrive in a fast-paced, competitive sales environment. Proficiency in CRM software (e.g., Zoho), Microsoft Office Suite, and other sales productivity tools.
Posted 20 hours ago
5.0 - 10.0 years
7 - 12 Lacs
ahmedabad
Work from Office
Salary + Travel Allowance + Performance Bonus About Us We re a fast-growing SaaS and product-focused technology company delivering advanced software and IT solutions to clients worldwide. As a Sales Executive, you ll work closely with the CEO, Director, and senior leadership. This role blends business development, event engagement, and executive support giving you direct exposure to strategy and decision-making. Key Responsibilities 1. Events & Product Demos Engage on the Show Floor: Approach exhibitors, understand their offerings, and introduce our SaaS products whether or not we have a booth. Qualify Leads: Gauge interest quickly, collect details, and log insights during interactions. Deliver Product Demos: Present tailored demos in-person and remotely (Google Meet). Network Post-Event: Attend dinners, mixers, and private gatherings to build relationships and secure follow-ups. Secure Meetings: Arrange and lead one-on-one sessions with CEOs and decision-makers. Plan Travel: Manage domestic and international trips. All approved travel and accommodation costs will be covered by the company. 2. Research & Opportunity Hunting Identify growth opportunities in verticals like healthcare, finance, and software. Monitor competitor activity and refine event strategies. Prepare market briefs and insight reports for leadership. 3. Client Relationship Management Source leads via calls, emails, LinkedIn, and direct outreach. Build trust-based relationships with senior stakeholders. Work with product and engineering teams to propose tailored solutions. Maintain accurate client logs in the EGC CRM system. 4. Sales & Pipeline Growth Co-develop sales plans with measurable KPIs. Draft proposals, negotiate terms, and close deals. Provide weekly reports on performance, pipeline status, and improvements. Refine strategies to improve conversion rates. 5. Executive & PA Support Act as the Director s Personal Assistant managing calendar, meetings, travel, and daily workflow. Prepare decks, agendas, and follow-up documents for leadership meetings. Handle confidential communications with professionalism. Anticipate needs and organise schedules and logistics proactively. What We re Looking For Fresher 5 years of experience in IT/AI business development, with exposure to events and executive support. Confident, professional presence at events both at booths and in networking settings. Highly organised, reliable, and discreet, with executive assistance experience. Excellent spoken and written English. Willingness to travel nationally and internationally at short notice. Strong understanding of SaaS, software development cycles, and AI offerings. Bachelor s degree in Business, IT, or a related field. Good to Have Project management experience or certification. Ability to multitask under tight deadlines. Curiosity about tech trends and a passion for partnerships. Next Step As part of the shortlisting process, please complete the form below so we can better understand your experience and suitability:
Posted 20 hours ago
5.0 - 10.0 years
13 - 18 Lacs
bengaluru
Work from Office
About The Role Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : Engineering and MBA in Tier 1 institute in India Global Summary :As a Business Architect, you will be responsible for leading current state assessments and identifying high-level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing a business case to achieve the vision. Your typical day will involve working with Microsoft Dynamics CRM Technical and collaborating with cross-functional teams to deliver impactful data-driven solutions. Roles & Responsibilities:- Lead current state assessments and identify high-level customer requirements.- Define the business solutions and structures needed to realize opportunities.- Develop a business case to achieve the vision.- Collaborate with cross-functional teams to deliver impactful data-driven solutions.- Utilize Microsoft Dynamics CRM Technical to deliver business solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- 15+ years of experience in Business & Technology Delivery.- Strong understanding of business architecture and solution development.- Experience in developing business cases and delivering impactful data-driven solutions.- Good To Have Skills: No Function Specialization. Additional Information:- The candidate should have a minimum of 15 years of experience in Microsoft Dynamics CRM Technical.- The ideal candidate will possess a strong educational background in business architecture, solution development, or a related field.- This position is based at our Bengaluru office. Qualification Engineering and MBA in Tier 1 institute in India Global
Posted 20 hours ago
5.0 - 9.0 years
7 - 11 Lacs
hyderabad
Work from Office
Business Development: Identify and prospect potential clients within the transportation industry, including manufacturers, retailers, distributors, and other businesses requiring transportation services. Develop and implement sales strategies to penetrate new markets and expand our customer base. Conduct market research to identify emerging trends, customer needs, and competitor activities to stay ahead in the market. Build and maintain a robust sales pipeline to meet and exceed sales targets. Proposal Development and Negotiation Prepare comprehensive proposals and presentations outlining our transportation solutions, pricing structures, and value propositions to prospective clients. Negotiate contracts, terms, and pricing agreements with clients to ensure mutually beneficial outcomes. Collaborate with internal teams, including operations, finance, and legal, to develop customized solutions that align with client needs and company capabilities. Sales Reporting and Analysis Track sales activities, pipeline progress, and performance metrics using CRM software or other sales tracking tools. Generate regular reports summarizing sales performance, key achievements, challenges, and opportunities for improvement. Analyze sales data and market trends to identify areas for optimization and strategic decision-making.
Posted 20 hours ago
0.0 - 1.0 years
1 - 4 Lacs
chennai
Work from Office
Skill required: Backoffice - Service Desk Non-Voice Support Designation: Utility Bill New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat.Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 20 hours ago
6.0 - 11.0 years
8 - 13 Lacs
bengaluru
Work from Office
Role Overview The Head of Global Marketing will be the hands-on architect of Bosch MPS s global marketing engine. This role is not only about vision it s about execution: designing and running high-performing digital demand generation funnels, enabling partner-led co-marketing, and building a scalable marketing organization that powers MPS s growth ambitions. You will be responsible for creating value proposition, positioning, demand creation, qualification, and conversion aligning closely with global sales, product, and partner teams to ensure marketing is a direct growth driver. Key Responsibilities 1. Positioning & Narrative Own the Bosch MPS positioning globally, ensuring our story is sharp, relevant, and differentiated in the cloud, mobility, and logistics ecosystem. Drive consistent value proposition articulation across products, solutions, and regions. Balance global standardization with local adaptation to resonate in Europe, North America, and India. 2. Digital Demand Generation & Qualification Build and scale digital-first demand generation programs (LinkedIn campaigns, SEO/SEM, webinars, video-first content). Implement robust lead scoring, qualification, and funnel management to ensure marketing-generated pipeline quality. Drive full-funnel accountability, from awareness through MQL/SQL to closed-won impact. - Introduce MarTech tools and automation (CRM, CDP, lead nurturing, analytics) to industrialize marketing operations. Create and maintain training materials: Develop comprehensive training resources and guides to ensure the marketing team and sales Teams are well-equipped with up-to-date knowledge on products, messaging, and market positioning. Design and standardize presentation decks: Produce and maintain branded, standardized presentation decks for sales and marketing use, ensuring consistent messaging and visual identity across all client and internal communications 3. Ecosystem & Partner Co-Marketing - Design and execute joint campaigns with AWS, MongoDB, ISVs, and Bosch divisions, leveraging shared audiences and MDF (marketing development funds). - Build scalable partner enablement and loyalty programs, ensuring Bosch MPS is the preferred co-marketing partner in the mobility and logistics domain. - Showcase success stories, case studies, and ecosystem narratives that amplify the Bosch MPS platform brand. Develop and manage partner reselling programs: Design and implement scalable partner reselling programs that drive revenue growth, define partner tiers, incentives, and enablement tools. Track partner onboarding and loyalty: Oversee partner onboarding processes, monitor engagement and performance metrics, and implement initiatives to foster long-term loyalty and collaboration 4. Go-to-Market Alignment - Partner with regional GTM leads (EU, NA, India) to design region-specific demand gen plays that map to customer segments (ISVs, fleets, enterprise accounts, SMBs). - Enable direct sales with ABM campaigns for strategic accounts, while powering product-led loops for SMB/ISV adoption. - Support customer lifecycle marketing and upsell motions together with Customer Success. Deliver Sales Readiness Materials: Develop and deliver comprehensive sales enablement assets, including pitch decks, animations, one-pagers, and product overviews to ensure the sales team is fully equipped to engage and convert prospects effectively 5. Content & Thought Leadership - Deliver high-quality, high-frequency content (customer stories, whitepapers, blogs, videos) that drive engagement and pipeline conversion. - Position Bosch MPS leadership as trusted industry voices in digital mobility and logistics. - Ensure strong presence at global events (e.g., Transport Logistic, AWS Summits) with coordinated pre-, during-, and post-event campaigns. Develop and execute content strategies for our websites Lead thought leadership initiatives: Identify key industry trends and opportunities to position the company s executives as experts through speaking engagements, guest articles, webinars, and strategic partnerships. 6. Team & Capability Building incl. MarTech Build and mentor a global marketing team with expertise in digital lead generation marketing, product marketing, and partner marketing. Leading MarTech for Bosch MPS Foster a builder/operator culture: test quickly, learn fast, scale what works. Champion the adoption of GenAI, automation, and modern digital tools to boost marketing performance. Qualifications Qualifications - MBA in Marketing, Business Administration, or related field. - 12+ years B2B marketing leadership experience, ideally in SaaS/cloud/platform businesses. - Demonstrated success in building digital demand generation engines and managing measurable pipeline contribution. - Hands-on experience with MarTech stacks, CRM/CDP, lead scoring, and campaign analytics. - Strong background in SI /Reseller/ Distibutor ecosystem and partner co-marketing (e.g., AWS, ISVs, channel partners). - Track record of balancing global strategy with local execution. Ability to influence cross-functional decisions: Skilled at collaborating and influencing key stakeholders in finance and procurement to align marketing initiatives with budgetary and operational goals Mentor and Guide Marketing Team: Provide leadership, coaching, and professional development to a highly skilled marketing team, fostering a collaborative environment that drives innovation and excellence Personal Attributes Operator s mindset thrives on building, testing, iterating, and scaling. Data-driven decisions grounded in metrics, not assumptions. Collaborative leader builds trust and alignment across global teams and partners. Execution-focused able to translate strategy into measurable outcomes. Growth-oriented curious, experimental, and motivated to drive impact.
Posted 20 hours ago
7.0 - 10.0 years
9 - 12 Lacs
bengaluru
Work from Office
Job Title: Project Lead Loan Processing & Broker Support Preferred Education: A bachelor s degree in finance, Banking, Business Administration, or a related field is preferred. Postgraduate qualifications will be an added advantage.. Preferred Experience & Knowledge: Candidates with 7 10 years of experience in the banking or financial services industry, with at least 2 3 years in a supervisory or team lead capacity, will be preferred. Experience in loan processing, credit operations, settlement management, and broker support is essential. Strong exposure to stakeholder management, process improvement, and compliance oversight is highly valued. About Pierian: We are a global professional services firm focused on helping businesses enhance their operations and achieve accelerated growth through process transformation, digital innovation, and value-driven solutions. Established in 2002, we have emerged as a key player in the Finance & Accounting sector, with a team of over 2,500 experts. Our operations extend across 9 delivery centers in Asia and 5 offices worldwide. About the Project: Pierian Solutions, an Australia-based financial services firm, offers a comprehensive range of loan solutions including Home Loans, Commercial Loans, Auto Finance, and Refinancing. Known for professionalism, expertise, and clear communication, the team focuses on achieving the best outcomes while building lasting client relationships and providing continuous support. We are establishing a capability center of over 50 professionals within the next 12 months, dedicated to managing loan processing and administration activities such as lead follow-ups, appointment scheduling, credit diary notes preparation, valuation tracking, and settlement management. This center will serve as a comprehensive back-office support hub for brokers, ensuring efficiency and seamless service delivery. About the Role: The Project Lead Loan Processing & Broker Support will be responsible for managing and guiding a team of Analysts to deliver efficient, compliant, and high-quality loan processing services. The role involves overseeing end-to-end loan administration, resolving escalations, and ensuring smooth coordination between brokers, lenders, solicitors, and other stakeholders. In addition, the Project Lead will be expected to identify and implement process improvements, track performance against SLAs, and play a key role in capability building for the function. Work Location: Bengaluru Work Mode: Hybrid Shift Timing as per project requirement. Working on Indian Holidays will be as per requirement. Key Responsibilities & Preferred Skills: Lead and supervise a team of Analysts, providing guidance, mentoring, and performance feedback. Oversee the loan lifecycle including documentation, serviceability assessment, settlements, and post-settlement support. Act as an escalation point for complex loan scenarios, exceptions, and compliance queries. Coordinate with brokers, lenders, and stakeholders to ensure timely resolution of cases and smooth loan processing. Monitor workload distribution, track productivity, and ensure adherence to SLAs and compliance standards. Review financial documents, credit files, and loan serviceability assessments to support decision-making. Drive process improvements and contribute to capability building initiatives within the team. Strong organizational and problem-solving skills with the ability to manage competing priorities. Excellent communication and stakeholder management skills (verbal, written, and presentation). Proficiency in Microsoft Office Suite, CRM systems, and loan processing/underwriting platforms (e.g., Mercury, Apply Online). Ability to lead in a high-pressure environment, ensuring quality outcomes and timely delivery. Commitment to continuous learning, compliance awareness, and industry best practices.
Posted 20 hours ago
7.0 - 12.0 years
9 - 14 Lacs
faridabad
Work from Office
Sr. Manager/AVP-Sales (B2B International Sales) Job Description We are seeking an experienced Sr. Manager/AVP-Sales (B2B International Sales) to join our dynamic sales team. The ideal candidate should have a proven track record of driving sales growth in the international market, with a focus on B2B sales. This role requires a strategic thinker with exceptional communication and negotiation skills, as well as the ability to work during night shifts from our office location. Responsibilities: Identifying where process improvements can be made and developing sales plans and strategies to achieve sales goals. Recruiting and hiring sales staff and developing training programs. Managing sales teams and maintaining sales operations by tracking daily, weekly, and monthly performance on KPIs. Outlining and managing sales budgets. Setting quarterly and annual sales goals and motivating the sales teams to achieve their goals. Monitoring the market and competitor products and activities and providing detailed sales forecasting. Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction. Creating sales reports and providing feedback to the leadership team at company meetings. Establishing and maintaining key customer relationships. Ensuring the proper use of CRM databases and tools to track performance Working with the marketing department to design print and online promotional materials for the company s products and services. Requirements Bachelor s degree in a business-related field. Master s degree in a business-related field may be advantageous. Minimum of 7 years experience working in a selling role and with sales technology and CRM software especially in foreign markets. In-depth knowledge of selling strategies and methods, as well as employee motivation techniques. Strong working knowledge of the company s products, competitive products, and the market. Excellent leadership, communication, interpersonal, and customer service skills. Great strategic planning, organizational, and creative thinking skills. Willing to put in extra effort to reach sales targets. Experience: 7+ Years Job Location: Faridabad
Posted 20 hours ago
7.0 - 12.0 years
9 - 14 Lacs
mumbai
Work from Office
About 2070 Health W Health has set up India s first healthcare focused Venture Studio called 2070 Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 15 months include Elevate Now , Nivaan Care , Reveal Healthtech and BabyMD . About Everhope Oncology Everhope Oncology is on a mission to transform cancer care by making high-quality treatment more accessible, patient-friendly, and closer to home . Backed by Narayana Health , one of Indias leading hospital systemsand W Health Ventures , a healthcare venture capital firm, along with 2070Health , a healthcare-focused venture studio, Everhope has secured $10 million in seed funding to establish a nationwide network of medical and surgical oncology facilities. Starting in Delhi and Mumbai , Everhope plans to expand to 10 cities over the next three years, bringing expert-led early diagnosis, daycare chemotherapy, and surgical oncology to locations where patients need them most. India faces a growing cancer burden, with over 150 million people expected to be diagnosed in their lifetime. Everhope is tackling this challenge head-on by creating strategically located centers that eliminate the logistical and emotional barriers to care. Location: Mumbai (Ghatkopar) Reporting to: COO Key responsibilities: Own P& L for assigned centres and drive top-line growth Lead and manage teams of PROs, telecallers, field marketers Plan and execute all local marketing initiatives; digital, offline, CMEs, camps Monitor and improve the entire lead funnel : marketing telecalling OPD surgery Align with clinicians to optimise OPD coverage, schedules, and availability Track all funnel data using CRM and weekly dashboards Own centre-level brand and reputation building Performance targets: Centre revenue targets (monthly, quarterly) Surgery conversion targets by lead source PRO performance management and doctor referral growth Marketing ROI tracking for offline and digital spends 4 7 years of experience in sales, P&L management , or centre operations in healthcare, diagnostics, or edtech Prior team management & growth ownership is mandatory; Tier 1 or Tier 2 MBA Strong execution mindset with structured approach to ops + funnel metrics Hands-on with field, doctors, and patient-facing teams
Posted 20 hours ago
8.0 - 10.0 years
25 - 30 Lacs
chennai
Work from Office
Role Overview: We re seeking a Business Development Manager (BDM) to join our team. This results-driven individual will play a critical role in creating and nurturing sales opportunities through proactive outreach and effective communication. Key Responsibilities: Strategic Growth Initiatives: Develop and implement effective business development strategies that align with DATAMARKs overall goals and objectives. Client Engagement: Build, maintain, and enhance relationships with existing clients and prospects through regular communication and follow-up. Business Development Manager (BDM) familiarity with CRM platforms is Mandate. Prior experience in Cold Calling (Primary Channel), Email Outreach, Research-Based Personalization, Call Scripts and Messaging, Discovery Questions. Should have experience in handling international client (US, UK, APAC, EMEA) Market Analysis: Conduct thorough market research and analysis to identify trends, opportunities, and competitive insights for growth expansion. Sales Strategy Development: Business Development Manager (BDM)must have experience into Industry Analysis, Lead Sources, Lead Qualification Criteria and Decision Maker Identification Cross-Functional Collaboration: Work closely with Marketing, Client Development, and Operations teams to ensure a unified approach to business development efforts. Performance Tracking: Monitor and report on business development performance metrics to measure success and optimize strategies. Networking: Attend industry events, conferences, and trade shows to represent DATAMARK, network with potential clients, and identify new opportunities. This is an opportunity for someone who thrives in a fast-paced environment and possesses a deep understanding of the BPO landscape, ensuring that DATAMARK continues to lead the industry in innovation and service excellence. Join us at DATAMARK, Inc. and shape the future of business development! Qualifications for the Business Development Manager: Educational Background: Bachelors degree in business administration, marketing, or a related field; an MBA is a plus. Experience: At least 8 to 10 years of experience in business development or sales roles, preferably within the BPO or outsourcing industry. Shift: US based shift timings (Night Shift) Proven Track Record: Demonstrated success in achieving sales targets and driving business growth. Business Development Manager (BDM) should have experience with BANT Qualification, Lead Scoring System, Nurturing Campaigns. Communication Skills: Exceptional verbal and written communication skills with the ability to present ideas persuasively. Networking Abilities: Proficient in networking to establish and maintain relationships with key stakeholders. Team Leadership: Experience working as part of a team but also able to operate independently and make critical decisions. Technical Proficiency: Familiarity with CRM systems and analytical tools to track performance and inform decision-making. PF GMC PA / PAI Lucrative Incentives
Posted 20 hours ago
8.0 - 10.0 years
25 - 30 Lacs
noida
Work from Office
Responsibilities & Key Deliverables Act as the single point of contact for corporate & fleet customers in the assigned zone for all service-related requirements. Ensure seamless after-sales support: preventive maintenance, breakdown support, parts availability, and warranty claims. Monitor and improve fleet uptime, service TAT (Turnaround Time), and customer satisfaction. Coordinate with dealers, workshops, and technical teams to deliver consistent service quality. Drive service revenue growth through AMC (Annual Maintenance Contracts), extended warranties, and value-added services. Track and report service KPIs (downtime reduction, complaint resolution). Handle escalations & critical issues to protect OEM reputation. Support the corporate sales team in retention and renewals by ensuring superior service experience. Need to handle fleet Coordinators. Preferred Industries Automotive Industry 3 Wheeler 2 Wheeler Automobile Education Qualification B.E. in Automobile / Mechanical Engineering (MBA preferred). General Experience 8 10 years of experience in Automobile Service / Fleet Management / Key Account Service Handling. Prior experience in OEM after-sales, dealer service operations, or fleet maintenance is a strong advantage. Good-to-have Attributes Excellent knowledge of vehicle service processes, fleet operations, and warranty policies. Strong customer relationship management & escalation handling skills. Good understanding of technical service issues, diagnostics & parts management. Proficiency in data analysis, service reporting & CRM tools. Team management & ability to influence dealer service networks. Customer-centric mindset with strong ownership. Excellent communication & presentation skills (CXO & fleet manager interactions). Problem-solving & decision-making ability under pressure. Willingness to travel extensively.
Posted 20 hours ago
8.0 - 13.0 years
30 - 35 Lacs
noida, chandigarh, gurugram
Work from Office
Job Description: As a MuleSoft Tech Lead, you will play a dual role leading a team of developers while remaining hands-on in designing, developing, and maintaining integration solutions using MuleSoft Anypoint Platform and Java. You will provide technical leadership, set coding standards, perform design reviews, and guide the team in delivering high-quality, secure, and scalable integration solutions. This role requires strong problem-solving skills, deep technical expertise, and the ability to collaborate with cross-functional teams to drive successful outcomes. Job Role Responsibilities Lead and guide a team of MuleSoft developers while being actively involved in hands-on development. Translate business and technical requirements into scalable integration designs and solutions. Develop, test, and maintain complex integration flows using MuleSoft Anypoint Platform and Java. Define and enforce coding standards, best practices, and design patterns across the team. Conduct design and code reviews to ensure solution quality, performance, and security. Collaborate with architects, product managers, and business stakeholders on solution design and delivery. Troubleshoot and resolve critical technical issues, ensuring smooth integration between enterprise systems. Drive CI/CD practices, version control, and automation within the team. Mentor junior developers by providing technical guidance, training, and knowledge-sharing sessions. Stay updated on MuleSoft advancements and recommend adoption of new features/approaches. Required Skills 8+ years of experience Proven expertise in designing and implementing enterprise integrations with systems such as ERP, CRM, CMS, HRMS, and Inventory Management. Strong hands-on experience with REST APIs, RAML, GraphQL, JSON, XML. Solid understanding of messaging systems (Anypoint MQ, Kafka, JMS, Pub/Sub). Proficiency in SQL, canonical data models, API management, OAuth, OpenID. Experience with Git VCS and CI/CD pipelines. Strong problem-solving skills, analytical thinking, and ability to work under pressure. Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Job Category: MuleSoft Developer Job Type: Full Time Job Location: Chandigarh/Gurgaon/Noida/Remote Shift Timing: 2. 00pm - 11. 00PM
Posted 20 hours ago
8.0 - 13.0 years
30 - 35 Lacs
chennai
Work from Office
How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Salesforce Engineer Our teams create solutions on the Salesforce platform by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for 20K + Sales, CRM, and Marketers across the Enterprise. We are looking for a Salesforce engineer with a strong foundation, which you can demonstrate through a combination of formal education, self-learning, own projects or a formal working experience. If you are not willing to learn and write code, then this is not the job for you. Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products Develop and improve our CI/CD workflow tools and processes Perform ongoing refactoring of code, utilize visualization and other techniques to fast-track concepts, and deliver continuous improvement Promote inner sourcing Ability to communicate and interact effectively with people of all ages and diverse backgrounds Ability to analyze business requirements and architect/estimate solutions at various scales Learn new technologies and drive opportunities for adoption Coordinate and lead the entire solution cycle through close collaboration with product partners and engineering teams in our ecosystem Facilitate discussions to identify alternative or different approaches to solve problems, break down barriers and drive resolution of conflicts to ensure productivity of the team Qualifications: BS degree or higher in computer science or related field 8+ years of experience in software engineering 5+ years of Salesforce Developer Experience 3+ years of experience on an agile development team using a Salesforce technologies (Apex/Java/C#/Scala/Python/Go) Experience in leading discovery, definition and solutioning of complex requirements for a minimum of 6 cloud engagements Multiple Salesforce implementations (8+ preferred) Strong knowledge and prior experience in implementing Sales cloud, Service cloud and SFDX Experience implementing 1+ customer community and 1+ partner community Hands on Experience in Apex, Lightning Web Components, JavaScript, JavaScript based frameworks like React/Angular, and UI Frameworks Strong knowledge of Application, data security and finance related compliance standards Strong knowledge of microservices, Function as a Service, RESTful API development Enterprise scale engineering experience (Industry standard build/test/deploy tools, e.g., Git, Bitbucket, SVN, Stack overflow, Jenkins, Maven, XLR, Jacoco, JMeter, Copado, Circle ci) Salesforce Platform App Builder, Salesforce Admin, Salesforce Developer, Sales Cloud consultant certifications are a must
Posted 20 hours ago
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