116224 Crm Jobs - Page 48

The CoinDCX journey: building tomorrow, today At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India’s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us! Inside CoinDCX’s Customer Success Team Our Customer Success team is dedicated to ensuring our users get the most out of their CoinDCX experience. We build strong relationships, providing support and guidance to help users achieve their goals in the world of digital finance. If you’re passionate about customer satisfaction and success, join us in creating exceptional experiences that turn users into advocates. You need to be a HODLer of these Strong Interpersonal Skills. Familiarity with CRM Systems - Sprinklr is preferred. Ability to efficiently multitask. Prior Customer Support Experience in a trading firm OR hands-on trading experience preferred. Excellent communication skills (English / Hindi) Good listening and problem-solving skills. Good analytical skills. Strong knowledge of blockchain technology and a keen interest in DeFi. Experience working in a crypto, Web3, or trading firm. Candidate has to be open to work in Rotational shifts High School Diploma (or equivalent), College Degree preferred You will be mining through these tasks Provide timely and accurate responses to customer inquiries via queries, chat, and phone regarding account-related issues, trading queries, and technical assistance. Assist customers in navigating our platform, including account setup, deposit and withdrawal processes, and trading features. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain a high level of professionalism and empathy while addressing customer concerns, striving to exceed expectations and deliver exceptional service. Stay informed about the latest developments in the cryptocurrency industry and our platform's features to provide accurate and up-to-date information to customers. Collaborate with cross-functional teams, including Compliance, Operations, and Development, to ensure a seamless customer experience and address customer feedback effectively. Contribute to the development and improvement of support processes and documentation to enhance overall efficiency and customer satisfaction. Ability to handle difficult/stressful situations with high ticket volumes in certain scenarios. Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a ‘We over Me’ mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what’s possible. Perks That Empower You Our benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you’re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates—they’re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.

The CoinDCX Journey: Building Tomorrow, Today At CoinDCX, we believe ‘CHANGE STARTS TOGETHER’. You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India’s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to an ALL TIME HIGH with us! Inside CoinDCX’s Customer Success Team Our Customer Success team is dedicated to ensuring our users get the most out of their CoinDCX experience. We build strong relationships, providing support and guidance to help users achieve their goals in the world of digital finance. If you’re passionate about customer satisfaction and success, join us in creating exceptional experiences that turn users into advocates. You need to be a HODLer of these Strong Interpersonal Skills. Familiarity with CRM Systems - Sprinklr is preferred. Ability to efficiently multitask. Prior Customer Support Experience in a trading firm OR hands-on trading experience preferred. Excellent communication skills (English / Hindi) Good listening and problem-solving skills. Good analytical skills. Strong knowledge of blockchain technology and a keen interest in DeFi. Experience working in a crypto, Web3, or trading firm. Candidate has to be open to work in Rotational shifts High School Diploma (or equivalent), College Degree preferred You will be mining through these tasks Provide timely and accurate responses to customer inquiries via queries, chat, and phone regarding account-related issues, trading queries, and technical assistance. Assist customers in navigating our platform, including account setup, deposit and withdrawal processes, and trading features. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain a high level of professionalism and empathy while addressing customer concerns, striving to exceed expectations and deliver exceptional service. Stay informed about the latest developments in the cryptocurrency industry and our platform's features to provide accurate and up-to-date information to customers. Collaborate with cross-functional teams, including Compliance, Operations, and Development, to ensure a seamless customer experience and address customer feedback effectively. Contribute to the development and improvement of support processes and documentation to enhance overall efficiency and customer satisfaction. Ability to handle difficult/stressful situations with high ticket volumes in certain scenarios. Are you the one? Our missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a ‘We over Me’ mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what’s possible.

Hello Jaipur! ​Are you passionate about technology and have a flair for sales? Do you thrive in a dynamic environment where your hard work is directly rewarded? ​ TrojanByte Labs Pvt. Ltd. , a forward-thinking IT solutions company based in Jaipur, is expanding its team! We are looking for two energetic and results-driven IT Sales Executives (Telecallers) to join our mission of delivering innovative technology solutions to our clients. ​This is more than just a sales role; it's an opportunity to be a key player in our growth story, connecting businesses with the technology they need to succeed. ​ Key Responsibilities: 💻📞 ​Proactively engage with potential clients through outbound calls to introduce TrojanByte Labs' portfolio of IT products and services. ​Clearly articulate complex IT solutions in an easy-to-understand manner. ​Identify customer needs, qualify sales leads, and build a strong sales pipeline. ​Maintain a detailed record of all client interactions and follow-ups in our CRM system. ​Consistently meet and exceed weekly and monthly sales targets. ​Stay updated with the latest industry trends and our product offerings. ​ Who We're Looking For: ⭐ ​ IT Savvy: You have a solid understanding of IT concepts, software, and services. You can talk tech confidently. ​ Amazing Communicator: You possess exceptional verbal communication, listening, and negotiation skills in both English and Hindi. ​ Sales Driven: Proven experience in telecalling, inside sales, or a similar role is highly preferred. ​ Go-Getter Attitude: You are self-motivated, persistent, and have a passion for achieving targets. ​Based in Jaipur: You must be a resident of Jaipur or willing to work from our Jaipur office. ​ What We Offer: 💰📈 ​ Fixed Salary: A competitive fixed monthly salary. ​Uncapped Incentives: A highly attractive and performance-based incentive structure. Your earnings are a direct reflection of your success! ​ Growth Path: Excellent opportunities for career advancement and professional development in a growing tech company. ​ Supportive Environment: A collaborative, energetic, and positive work culture. ​ In-depth Training: Comprehensive training on our products, services, and sales methodology. ​Ready to join our team? ​If you are ready to accelerate your career in IT sales and be part of an exciting journey, we would love to hear from you! ​ Let's build the future of technology, together!​ T rojanByte Labs Pvt. Ltd.J aipur, Rajasthan​ #Hiring #JaipurJobs #Sales #ITSales #Telecaller #JobOpening #JobsInJaipur #TechSales #SalesExecutive #CareerOpportunity #TrojanByteLabs #ITJobs

Role: Inside Sales - Academic Counselor Department: Admissions Location: South Extension 2, Delhi Work Mode: 100% Work from Office Why IIDE: IIDE is Asia’s most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape. About the Role: As an Inside Sales - Academic Counselor at South Extension 2, Delhi, you will play a crucial role in guiding students about IIDE’s Digital Marketing Courses. You will be responsible for counseling students regarding their course inquiries, providing guidance to students and their parents, and mentoring junior counselors. Experience in the EdTech sector will be an added advantage, and we are hiring for three levels: Junior Associate, Associate, and Senior Associate, covering an experience range of 1-8 years. What You'll Do: Student Counseling: Counsel students regarding their course inquiries. Provide guidance to students and their parents both in-person and over the phone. Mentoring & Leadership: Mentor junior counselors (for Associate and Senior Associate levels). Take on additional responsibilities as a senior counselor (for Senior Associate level). Target Achievement & Reporting: Meet daily, weekly, and monthly targets. Calculate and track conversion rates. Utilize CRM and sales automation tools for sales and report generation. Additional Responsibilities: Perform additional tasks and responsibilities as assigned by senior management. Requirements Experience: 1 - 8 years of work experience in a similar role. Skills: Outstanding communication (written and verbal) and presentation skills. Strong interpersonal skills and ability to build trust with potential learners. Excellent closure techniques and convincing skills. Ability to multitask and work effectively in high-pressure, fast-paced environments. Revenue-focused with a strong ability to think numerically and optimize sales strategies. Traits: Hardworking, dedicated, and determined. Great listener and trustworthy individual. Must be residing in Delhi. Expected Deliverables/KPIs: Meet weekly and monthly admissions targets. Generate referral sales as per targets. Reactivate old/lost applications to ensure batch target achievement. Improve and maintain sales conversion rates.

Position Title Assistant Manager Sales & Business Development Purpose of Role We are seeking a highly skilled and experienced Assistant Manager Sales and Business Development for our Power Cable Business Sales in Southern Part of India. Key Accountabilities / Responsibilities Key Account Management: Taking full responsibility/accountability for sales & customer support to existing booked orders and acquire new orders, work in line with the bidding team Market Access: Analyze the Market position. Also, have In-depth knowledge of transmission projects & lines in the territory. Able to lead the benchmarking of Power Cable, market share and competitor analysis. Commercial Acumen: Participate in Techno-Commercial interactions with EPC Contractors / Transmission utilities (focusing on identified top 10 utilities). Proactive engagement @ pre-RFQ stage. Relationship Management: Maintains relations with utilities, EPCs, agents & traders to improve the brand positioning of Sterlite. Have good hands-on Analytics and ensure upto date analytical reporting. Ensuring all technical specifications are received, clarified, and agreed upon with customer at the order stage. Tools: CRM and Sales force knowledge and using it extensively for the business right reporting and building capability Stakeholders Management: Collaborate with Finance/ Logistics for managing shipment and import documentation on time and it helps in ensuring timely deliveries in DDP shipments. Customer Focus: Effective engagement with the customers, handle feedback information to customers on quality improvements on products and changes, as and when necessary. New Business/New Products: Focus on becoming the market leaders, and expanding new products base of solar cables. Position Demands Travelling is required. Competencies Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Sterlite Electric is India’s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We Are Guided By Our Core Purpose Of Empowering Humanity By Addressing The Toughest Challenges Of Energy Delivery. Our Four Core Values Form The Pillars Of Our Organization Respect: Every one counts Social Impact: We work to improve lives Fun: “Thank God it’s Monday!” Innovation: A new way today Sterlite Electric is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. For more details, visit: www.sterlitepower.com

apna Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months. Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India. Role Summary Join a stealth-mode moonshot under the parent company Apna.co — a deeply technical initiative building foundational voice infrastructure for the enterprise. This isn't just Sale engineering, Demo and deployment work — it's about shaping how voice-first AI agents power real business outcomes across BFSI, Telecom, and beyond. You'll lead & support presales activities that ensure account success & client delivery from the front:. This role sits at the intersection of product, engineering, and execution. You're the connective tissue between what's promised and what's realized — and how fast it scales. Location: Bangalore (Work from Office - Domlur) Requirements Responsibilities: Support end-to-end voice agent deployment: from scope to CRM integration Support client solutioning alongside GTM (pre-sale + delivery) Ensure quality/timely delivery Partner with Product teams in tech related asks as and when required for the sales cycle Ideal Persona Presales consultant/ Presales specialist/ Business Analyst in Conversational Voice or chat product platforms Relevant Experience Necessary with Voice AI / Agentic - Gen AI and Conversational AI platforms, Products and Projects of 3 years or more Instrumental & experience in making Demos/POCs and Pilots as part of Sales cycle Experience leading client-facing implementations in SaaS or AI/ML companies Understands CRM/API integrations, Requirement gathering Knowledge of SOW process, RFP/RFI process

apna Since 2019, apna has connected over 60 million jobseekers with more than 250,000 enterprises and small businesses across India. Founded by Nirmit Parikh, a Stanford graduate and serial entrepreneur who recognized the challenges in entry-level hiring, apna has rapidly grown to become India's fastest unicorn in 2021—achieving this milestone in just 21 months. Backed by marquee global investors - Insight Partners, Tiger Global, Lightspeed India, Sequoia Capital, and GSV, we're revolutionizing livelihood creation across India. Role Summary: Join a stealth-mode moonshot under the parent company Apna.co — a deeply technical initiative: foundational voice infrastructure for the enterprise. This isn't just deployment work — it's about shaping how voice-first AI agents power real business outcomes across BFSI, Telecom, and beyond. You'll lead client delivery from the front: architecting Agentic Voice AI deployments, owning integrations, managing forward-deployed engineers, and unlocking adoption. This role sits at the intersection of product, engineering, and execution. You're the connective tissue between what's promised and what's realized — and how fast it scales. You'll be the primary owner of solution delivery, client usage success, and ongoing growth Location: Bangalore (Work from Office - Domlur) Requirements Responsibilities: Own end-to-end voice agent deployment: from scope to CRM integration Lead client solutioning alongside Sales (pre-sale + delivery) Manage 2 FDs (Forward Deployed Engineers) and ensure quality/timely delivery Drive usage and identify upsell opportunities to reach $200K+ ACV Partner with Sales on MSA closure and multi-functional delivery alignment Ideal Persona: Delivery Manager/Product/Program Manager with 5-8 years Relevant Experience Necessary with Voice AI / Agentic - Gen AI and Conversational AI platforms, Products and Projects Experience leading client-facing implementations in SaaS or AI/ML companies Has managed a team of engineers (2-5) and understands CRM/API integrations Metrix: 10-12 deployments/year ≥ 90% of committed usage realized in first 60 days $200K+ ACV expansion in 50%+ of accounts

Company Description We are on a mission to revolutionize the way homeowners in Telangana power their lives. As a leading Solar provider, we are looking for passionate, driven, and talented sales professionals to join our elite team. If you are a top performer who wants to make a significant impact, earn an industry-leading income, and be part of a fast-growing, purpose-driven company, we want to talk to you. Role Description As an Elite Solar Sales Consultant, you will be the primary point of contact for homeowners, guiding them on their journey to energy independence. This is more than a sales job; you are an advisor and an expert helping families save money and contribute to a sustainable future. Conduct in-home and virtual consultations to educate homeowners on the financial and environmental benefits of solar energy Analyze a customer's electricity usage and property to design a customized solar solution that meets their specific needs and maximizes their savings Create and present compelling proposals that clearly articulate the value proposition, including cost savings, ROI, and available government incentives Guide customers through the sales process with confidence and transparency, successfully closing contracts and achieving sales targets Actively seek out and develop your own leads through networking, referrals, and community engagement, in addition to company-provided appointments Stay up-to-date on the latest solar technology, financing options, and local policies (including TGREDCO regulations and DISCOM net metering) to serve as a trusted advisor What We're Looking For We are seeking highly motivated individuals with a proven track record of success in sales. Required: 2+ years of demonstrated success in a direct sales role (B2C), preferably with high-ticket items (e.g., auto, insurance, real estate, home improvement) Exceptional communication, negotiation, and interpersonal skills. You must be a master at building rapport and trust A self-starter attitude with an unstoppable drive to exceed goals Fluency in English and Telugu is essential for connecting with the local community Must have a valid driver's license and reliable transportation Preferred: Bachelor's degree in Business, Engineering, or related field Prior experience in the solar industry is a significant advantage A strong network of contacts in the residential sector in Hyderabad or other parts of Telangana Experience using CRM software to manage sales pipelines Compensation & Benefits: Earn What You're Worth We believe in rewarding top performance with an industry-leading compensation package. We offer a structure designed for high achievers to build significant wealth A competitive fixed salary of ₹4,00,000 to ₹6,00,000 per annum , providing stability as you build your pipeline On-Target Earnings (OTE): ₹10,00,000 - ₹20,00,000+ in your first year Additional cash bonuses for exceeding sales targets A significant bonus for being a top performer in the company Additional Perks Comprehensive health insurance for you and your family Travel and fuel allowances Continuous professional development and sales training A collaborative, energetic, and supportive team culture with regular team events and recognition If you are a driven sales professional ready to take your career and income to the next level, apply now to join our team and lead the solar revolution in Telangana.

The Lead Generation Specialist will be responsible for researching, identifying, and validating leads across multiple channels, with a strong emphasis on data accuracy, automation, and high-intent targeting. This role requires a blend of analytical skills, tool expertise, and hands-on experience in demand generation within sales/marketing agencies. Key Responsibilities Research, identify, and qualify prospects through LinkedIn Sales Navigator , ZoomInfo , Seamless.ai , and other enrichment tools. Manage, clean, and maintain accurate CRM data to ensure pipeline health and reporting integrity. Apply advanced Excel skills for data manipulation, reporting, and analysis of lead generation activities. Develop and optimize lead lists based on high-intent keywords , search trends, and ICP targeting. Execute scraping activities ethically and effectively to enrich prospect data. Set up and manage email campaigns , ensuring deliverability and engagement. Leverage knowledge of automations and integrations to streamline workflows across CRM, marketing, and sales systems. Support multi-channel outreach campaigns, ensuring alignment with client objectives. Requirements 2+ years of experience in lead generation, preferably within a sales/marketing agency . Proven hands-on experience with LinkedIn Sales Navigator , ZoomInfo , and Seamless.ai . Advanced Excel proficiency (pivot tables, formulas, data cleaning, reporting). Strong understanding of CRM systems , data hygiene, and pipeline management. Experience in RevOps functions (automation, integrations, workflows). Familiarity with scraping techniques and ethical data sourcing. Deep understanding of high-intent search, keywords, and targeting strategies . Knowledge of email campaign setup and performance optimization (advantage). Strong analytical, problem-solving, and organizational skills. Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment. Nice to Have Experience with additional enrichment tools and APIs. Familiarity with Sales Engagement platforms (e.g., Salesloft, HubSpot).

Hungry, Humble, Honest, with a Heart. The Opportunity Nutanix is looking for an Enterprise Account Manager for the India. As an Enterprises Accounts Manager, you are responsible for selling Nutanix Products and Solutions through Channel Partners and interacting directly with customers in India. You will also be working closely with a Sales Engineer in the territory. Essential to success in this role is a keen ability develop new accounts and to penetrate new divisions and organisations within your assigned accounts. Nutanix provides unrivalled support and tools from the Engineering, Marketing, and Product Development departments for you to leverage to exceed sales performance goals. In this position you would be working very closely the co-founders and VPs and have a large amount of influence on sales team decisions and initiatives. About The Team Our sales team at Nutanix is growing! We are a driven & passionate team of sales people with a desire to disrupt the current state of the datacentre. We are looking to expand our team to include additional A-players who are looking to bring simplicity and efficiency to a complicated world. Your Role Use relationship management techniques to develop selling opportunities within partner organisations; penetrate new divisions and organisations within assigned partner account; develop new selling relationships within assigned partner account; develop new direct selling opportunities. Schedule and attend sales call appointments with a prospect in partner organisation. Nutanix Channel Partner Representatives may also participate in the sales call to help qualify the opportunity exp in handling large Conglomerate accounts. Utilizing a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs. Respond to RFP's and follow up with prospects. Develop an account plan to sell to customers based on their business needs. Build and strengthen the business relationship with current accounts and new prospects. Recommend marketing strategies. Provide status information to your Manager including forecast/pipeline information. Provide, or facilitate training opportunities for your accounts. Identify Nutanix customer references that can be utilized when reference selling. Provide product feedback back to engineering to improve Nutanix complete block solutions. What you'll bring: Strong verbal and written communications skills including presentation skills. Ability to work collaboratively with employees within the sales function and across functions including Marketing, Sales Operations, System Engineering, and Product Development. Experience with target account selling, solution selling, and/or consultative sales techniques An aptitude for understanding how technology products and solutions solve business problems as well as the competitive landscape. Ability to communicate with senior managers about their business challenges and Nutanix data management storage solutions. Experience using SFDC and other CRM software. Track record of exceeding assigned sales quotas in contiguous, multiple years. 14+ years of sales experience preferred. Experience that demonstrates a strong level of expertise in technical specifications required to sell Nutanix products and services is required. Experience in selling storage and visualisations solutions Bachelor’s Degree or equivalent experience How We Work This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

About Us: Buildesk is a fast-growing PropTech company helping real estate developers and channel partners digitize their businesses with next-generation technology. Our platform offers an end-to-end solution including: Marketing Automation Sales CRM ERP for Procurement & Finance Channel Partner Management Vendor Management Customer & Broker Apps We serve 400+ real estate businesses across 6 countries and empower 11,500+ daily active users. Role Overview: As a Business Development Executive at Buildesk, you will drive B2B SaaS sales for our CRM, ERP, and real estate technology solutions. Your goal is to acquire new clients, build strong relationships with decision-makers, and help real estate companies adopt digital transformation. Key Responsibilities: Lead Generation & Prospecting Identify and target real estate developers, builders, and channel partners for our solutions. Generate qualified leads via LinkedIn, email outreach, networking, and industry events. Consultative Sales & Solution Selling Present and demonstrate Buildesk CRM, ERP, and PropTech solutions tailored to real estate workflows. Understand client requirements in sales, marketing, procurement, and finance and position Buildesk as the best-fit solution. Prepare proposals, negotiate commercial terms, and close deals to meet revenue targets. Account Management & Client Engagement Maintain strong relationships with existing clients for upsell and cross-sell opportunities. Ensure smooth onboarding by coordinating with the implementation and product teams. Market Intelligence & Reporting Stay updated on real estate trends, CRM/ERP advancements, and competitor strategies. Maintain and report an active sales pipeline, forecasts, and performance metrics. Requirements Requirements: Proven experience in B2B SaaS sales, preferably in CRM, ERP, or PropTech solutions. Strong understanding of real estate operations (sales, marketing, procurement, finance). Excellent communication, presentation, and negotiation skills. Ability to engage with CXOs, Marketing Heads, and Technology Decision-Makers. Tech-savvy with strong adaptability to software platforms. Experience with Zoho CRM, Salesforce, or LeadSquared is a strong plus. Education: Bachelor’s degree in Business, Marketing, or related field (MBA preferred).

Position Overview We are seeking an experienced Team Lead - Customer Support to join our dynamic team in a cloud-based messaging platform company. The ideal candidate will have a strong background in customer support management, with hands-on experience in leading teams, driving performance, and ensuring high service standards. This role involves managing a team of support agents, enhancing performance, coaching, and ensuring customer satisfaction at all levels. Experience with Salesforce and Zoho CRM platforms is essential for support workflow management and operational efficiency. The ideal candidate should also have experience handling US clients and providing B2B support in a cloud-based or SaaS environment. Key Responsibilities Team Leadership Lead and manage a team of customer support agents, ensuring smooth daily operations, task assignments, and optimal performance. Act as the point of contact for escalations and provide quick resolutions. Performance Management Develop, implement, and track performance metrics, KPIs, and team goals. Assess individual and team performance, providing constructive feedback to drive continuous improvement. Coaching & Development Provide mentorship and development opportunities for team members. Foster a positive team culture and support agents in enhancing their skills. Quality Monitoring Conduct quality assurance (QA) monitoring to ensure customer interactions align with company standards and best practices. Provide feedback and ensure compliance with service level agreements (SLAs). Customer Support Operations Oversee the day-to-day operations of the customer support team, ensuring: Efficient ticket management Timely responses Issue resolution Streamline processes and improve overall team productivity. Reporting & Analysis Generate regular customer support reports, including: Ticket volumes Resolution times Customer satisfaction metrics Agent performance Present findings to senior management and propose process improvements. Tool Management & Integration Utilize and manage Salesforce and Zoho for ticketing, CRM, and reporting. Ensure effective tool usage and assist with troubleshooting when needed. Escalation Management Address and resolve escalated customer issues, ensuring timely and effective solutions. Act as a liaison between customers and senior management when necessary. Cross-Functional Collaboration Work closely with Product, Engineering, and other departments to: Address customer feedback Identify pain points Advocate for platform improvements Process Improvement Identify opportunities for optimization in support processes. Propose and implement initiatives to enhance service quality and operational efficiency. Requirements Requirements Experience & Industry Knowledge 8+ years of experience in customer support, with at least 2 years in a leadership role as a Team Lead or Supervisor in a cloud-based or SaaS platform. Strong understanding of cloud-based messaging platforms, customer support operations, and performance management best practices. Technical Skills Hands-on experience with Salesforce and Zoho CRM (mandatory). Familiarity with other support tools such as Zendesk, Freshdesk is a plus. Leadership & Management Proven ability to lead, manage, and motivate teams. Experience in coaching, conducting performance reviews, and implementing improvement plans. Customer-Centric Mindset Strong focus on customer satisfaction and relationship management. Ability to handle escalations professionally and ensure excellent service delivery. Communication & Interpersonal Skills Excellent written and verbal communication skills. Ability to clearly articulate information and provide constructive feedback. Problem Solving & Decision Making Strong analytical and problem-solving skills. Ability to quickly assess situations and deliver effective solutions. Education Bachelor’s degree in Computer Science, Engineering, or a related technical field (mandatory). Desired Skills Experience in performance management and developing team processes in a fast-paced environment. Ability to handle difficult situations with empathy and professionalism. Familiarity with cloud technologies, SaaS platforms, and messaging services is a plus. Knowledge of data analytics and performance measurement tools. Benefits What Will Drive Your Success? To thrive in this role, you should: Lead with Impact – Inspire, mentor, and motivate your team to exceed customer expectations. Own the Customer Experience – Ensure every interaction adds value and strengthens relationships. Be Data-Driven – Use insights to make informed decisions, optimize workflows, and improve efficiency. Master the Tools – Leverage Salesforce, Zoho CRM, and other support platforms to drive automation and enhance service quality. Stay Agile & Adaptive – Work in a fast-paced environment, handling complex customer issues with professionalism and empathy. Collaborate for Success – Partner with Product, Engineering, and other teams to implement customer feedback and improve the platform. Drive Continuous Improvement – Identify gaps, propose solutions, and implement best practices to enhance service operations.

Job Details Job Position: Sr. Executive/Asst. Manager - Customer Relation Job Code: CRM-05 Functional Area: CRM Number of Positions: 2 Location: Corporate Office, Noida Experience: 2 - 5 Years Act as the main point of contact for clients Address queries and concerns properly Handle customer complaints and provide appropriate solutions within the time limit Follow up to ensure resolution and maintain a high level of client satisfaction Knowledge of EWS flats allotment process Knowledge of real estate software Farvision Manage tasks such as allotment letter, receipt generation, demand letters, bank documentation, and possession documentation Ensure timely collections are done as per the requirement Desired Profile Knowledge of real estate software Farvision Manage tasks such as allotment letter, receipt generation, demand letters, bank documentation, possession documentation, and MIS generation Should have a background in real estate MBA (Regular) can apply for this position Key Skills CRM Real Estate Bank Documentation Contact: hr@prateekgroup.com Last Date: 30/04/2025

Job Details Job Position: AGM - Customer Relations Job Code: CRM-02 Functional Area: CRM Number of Position: 1 Location: Noida Experience: 10 - 15 Years Overall responsibility and controlling of post-sales activities and back-end operations of all residential & commercial projects including booking logins, issuance of letter of allotment, execution of buyers agreement, TPA Execution, transfers, refunds, cancellations, fund transfer, merger of units, recovery & collections, final demand notice, reminders, development and offer of possession and registry etc. Responsible to implement and monitor CRM processes and customer life cycle management. Liaise with the Accounts, Sales Marketing and the legal department. Responsible for strategy formulation and implementation to increase collection. To ensure regular follow up with customers, brokers and banks by way of phone calls, emails, reminders, pre-cancellation letters etc. for collection. Candidate must have knowledge of documents in case of transfer, unit shifting, addition & deletion of applicant, possessions & registry. Build and maintain various data reports for customer-centered metrics. Desired Profile Good understanding of RERA, GST, other regulations and documentation, Execution of TPA, issuance of PTM, NOC from project funded bank and mark the property lien for timely disbursement. Ensure and monitor completeness of the data and documentations for transfers, name addition, name deletion of allottee, transmission of property, swapping of units, transfer of funds, vetting of booking form and Builder Buyer Agreement, service maintenance agreement, Tri-partite Agreement draft before finalization. Experienced in strategy formulation and implementation to increase collection, ensure regular follow up with customers, brokers and banks by way of phone calls, emails, reminders, pre-cancellation letters etc. Good Working Interpersonal and Negotiation Skills and having background of Qualified Chartered Accountant/NBFC will be preferred. Skilled in data analysis and presentation and reporting to the management. Having exposure of Team handling skills. Key Skills Having experience in Real-Estate industry preferred. #CRM #CR #Real Estate #Customer Relationship Management #FARVISION #MS Office #Email etiquette Contact: hr@prateekgroup.com Last Date: 30/06/2025

Salesforce Developer(Sales,Service cloud(Tableau CRM, or any other cloud must),LWC,Integrations Location specific : Noida-Sector 142(work from Office) Experience: 4-6yrs Mandate: PD1,Admin Software Development Engineer - Salesforce Strong technical engineers to build best in class systems for commercial & wholesale banking at Bank, using Salesforce Service cloud . Seek experienced developers who bring deep understanding of salesforce development practices, patterns, anti-patterns, governor limits, sharing & security model that will allow the customer to architect & develop robust applications. The developers will work closely with business, product teams to build applications which provide end users with intuitive, clean, minimalist, easy to navigate experience develop systems by implementing software development principles and clean code practices scalable, secure, highly resilient, have low latency Should be open to work in a start-up environment and have confidence to deal with complex issues keeping focus on solutions and project objectives Technical Skills: Strong hands-on frontend development using JavaScript and LWC Expertise in backend development using Apex, Flows, Async Apex Understanding of Database concepts: SOQL, SOSL and SQL Hands-on experience in API integration using SOAP, REST API, graphql Experience with ETL tools , Data migration, and Data governance Experience with Apex Design Patterns, Integration Patterns and Apex testing framework Follow agile, iterative execution model using CI-CD tools like Azure Devops, gitlab, bitbucket Should have worked with at least one programming language - Java, python, c++ and have good understanding of data structures

🚀 We’re Hiring: Field Sales Executive – Kreatiwitty Labs (Delhi) Kreatiwitty Labs is a fast-growing MarTech company helping businesses scale with Websites, CRM, AI Chatbots, and Digital Marketing solutions . We’re looking for a dynamic Field Sales Executive to join our team in Delhi and drive growth by meeting clients, pitching solutions, and closing deals. 🔹 What You’ll Do Pitch & sell websites, CRM, AI chatbots, and marketing services Build & maintain strong client relationships Achieve monthly/quarterly sales targets Coordinate with our tech team on proposals & execution Represent Kreatiwitty Labs at events & networking platforms 🔹 What We’re Looking For 1–3 years of B2B sales experience (preferably in Tech/MarTech) Strong communication & presentation skills Own vehicle + willingness to travel Self-driven, ambitious & target-oriented 🔹 What We Offer 💰 ₹15,000/month + travel allowance 🎯 Attractive performance-based incentives (high earning potential) 📱 Mobile & fuel allowance 🩺 Health insurance 📈 Clear growth path ( Sr. Executive → Regional Manager ) Who Should Apply? ✅ Ambitious & self-motivated professionals ✅ People who love meeting clients & closing deals ✅ Sales enthusiasts excited to grow in the MarTech industry

Regional 360 Manager R360Manager is a Regional role that revolves functioning below core objectives at Region/Zone level: Driving Health Score for RL-Branch Banking portfolio through Regional Leadership across the Regions/Zones. Regional Channel Drives & Analytics support to Region with an objective to help to achieve their topline budgets through analytical insights. Digital Adoption & Digital Txns drive across the LOBs Portfolio quality movement & driving awareness of Analytical tools to Channel Support to Areas/Regions to drive and review performance on Health Parameters for managed portfolio, Driving Digital adoption and identify the areas of improvement with AM/RBM. Draw an operational plan to drive portfolio Health targets and ensure that the key aspect ofcustomer engagement through granular book coverage is achieved with special focus on digital banking and consumer assets product. Regional Channel Campaigns Drive & Analytics support to Region / Zone with an objective to help Branches/Area/Region to achieve their topline budgets through analytical insights by providing product level Opportunities/Potentials, EBT or Business Enablers etc. drive. Intelligent analytical insights to contribute towards achievement of product level top line targets across the zone and support Regions/Areas by providing Product level data opportunities through Local/ Central level campaigns and use EBTs (Event Based Triggers) as an opportunity tool to generate business out of it. Drive Channel Campaigns in the Area/Region across LOB's through Central / Local level designed campaigns. Data support for the same would be provided by the HO/Analytics team. Drive adaptability of Analytical tools for the channel including Reliability, PMPT, UNICA & EBT triggers etc. in the zone across all Regions/Areas. Drive Interact/Reliability/CRM adoption across all areas and Regions in Zone. All the data support would be taken care by Central Team and R360Ms/Z360Ms to ensure no CRN level data to be distributed across the Area/Regions.

Company Overview Value Trust Consultants is a distinguished consultancy group headquartered in Dubai, UAE, and back office at Ernakulam, Kerala, India. We are renowned for its expertise in a comprehensive suite of professional services on Accounting, Business consultancy, Corporate Tax, VAT, Accounting Software, Financial Reporting, and Cash Flow Management. We are specialized in Odoo implementations for businesses across various industries. We help organizations streamline their operations through customized ERP systems, and we're seeking a talented Odoo Functional Consultant to join our dynamic team. Job Summary We are seeking a talented and experienced Odoo Functional Consultant to lead the configuration and implementation of Odoo ERP systems tailored to customer needs based out of our back office at Moothakunnam, Ernakulam . The ideal candidate will have a strong understanding of business processes and the ability to translate customer requirements into effective ERP solutions. This role involves close collaboration with clients, end-to-end configuration, and ensuring seamless integration of Odoo modules to drive operational efficiency. Key Responsibilities · Interact with customers to gather, analyze, and clearly understand their business requirements, pain points, and objectives. · Perform end-to-end configuration of Odoo ERP modules (such as Sales, Purchase, Inventory, Accounting, Manufacturing, CRM, HR, and Project Management) based on customer-specific needs. · Conduct gap analysis between customer requirements and Odoo standard functionalities, recommending customizations or workarounds as necessary. · Design and document functional specifications, workflows, and process maps to guide development and implementation. · Collaborate with technical teams (developers and analysts) to ensure configurations align with overall system architecture. · Provide training and support to end-users during the implementation phase, including user acceptance testing (UAT) and go-live support. · Troubleshoot functional issues, optimize system performance, and propose improvements to enhance user experience. · Stay updated with the latest Odoo versions, features, and best practices to deliver cutting-edge solutions. · Participate in pre-sales activities, such as demos and requirement scoping, when required. Required Qualifications and Experience · Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field. · Minimum 3-4 years of hands-on experience as an Odoo Functional Consultant or in a similar ERP consulting role. · Proven track record in end-to-end Odoo ERP implementations, including configuration, customization, and integration. · Strong knowledge of Odoo modules and their interdependencies. · Experience in customer-facing roles, with excellent communication skills to elicit and clarify requirements. · Strong business process analysis and gap analysis skills. · Proficient in interpreting and executing BRDs. · Experience with functional testing and UAT coordination. Essential Skills · Deep understanding of business processes in areas like finance, supply chain, sales, and operations. · Proficiency in Odoo configuration tools, workflows, and reporting. · Analytical mindset with the ability to solve complex problems and think strategically. · Excellent interpersonal and presentation skills for effective client interactions. · Familiarity with Agile/Scrum methodologies for project management. · Ability to work independently or in a team environment, managing multiple projects simultaneously. · Familiarity with Odoo.sh, Odoo Community, or Enterprise platforms. · Basic Python knowledge for collaboration with developers. · Experience in ERP implementations for industries like manufacturing, retail, or logistics. · Odoo certification is a plus. What We Offer · Competitive salary and benefits package. · Opportunities for professional growth and Odoo certifications. · Flexible working arrangements (remote/hybrid options available). · Collaborative and innovative work culture. How to Apply Submit your resume and cover letter to info@valueaxisinc.com with the subject line “Odoo Functional Consultant Application.”

Job Description Drive retail loan product by creating a pipeline of potential clients and developing a robust business model for the company. . Prospect for potential new clients and turn this into increased business. . Identify and build relationships with new clients by cold calling as appropriate within the respective market or geographic area to ensure a robust pipeline of opportunities as well as meeting potential clients to grow, maintain, and leverage network. . Identify potential clients, and the decision makers within the client organization and set up meetings accordingly. . Work with the sales team to develop proposals that will anticipate the client's needs, concerns, and objectives. . Participate in pricing the solution/service. . Handle objections by clarifying, emphasizing agreements and working through differences to reach a positive conclusion. . Present new products and services and enhance existing relationships. . Work with technical staff and other internal colleagues to meet customer needs. . Actively arrange and participate in internal and external client debriefs. . Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. . Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. . Use knowledge of the market and competitors to identify opportunities for campaigns, services, and distribution channels and develop the company's unique selling propositions and differentiators so as to maximize sales . Submit weekly progress reports and ensure data is accurately entered and managed within the company's CRM or other sales management system. . Forecast sales targets and ensure the team tracks and records activity on accounts while helping to close deals to meet targets. . Partner with the marketing team to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled in a timely manner. . Lead and supervise the team so as to facilitate best in class business development training that will ensure the company is represented in the best light. . Identify and develop a thorough understanding of the company's people and capabilities so as to maximize the company's performance Post Graduate/ Graduate in any discipline

Sales Engineer - OEM Sales At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with grade 14 This position reports to BRANCH HEAD - DELHI Your role and responsibilities In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Each day, you will achieve both qualitative and quantitative sales targets to ensure sustainable order growth, revenues, profitability, market share, and customer satisfaction. You will also showcase your expertise by identifying and developing new sales opportunities. The work model for the role is: #Li_hybrid This role is contributing to the Robotics & Discrete Automation B&R Automation in New Delhi, India. You will be mainly accountable for: .Cold Calling, primary marketing, enquiry generation. Regular, planned meetings with customers and TCs .Understanding of customer requirements / market segment and the trends. Preparing techno-commercial offers, Negotiation & finalization .Co-ordination with customer and internal B&R team for smooth execution. Follow-up for dispatch clearance and for payments .Introduction of latest products and technical updates to the customers. Promote technical training. Participate in brand promotion through exhibition, seminars & product demos. .Monthly projection of customer orders, Report Generation .Record customer visit, and update CRM entries regularly. Update yourself with latest in technical happenings .Keep track of after sales support and maintenance. Get references from customer Qualifications for the role Minimum 2+ years in Sales role in the Automation industry (Drives, Motion, PLC, SCADA, Mechatronics), preferably in multinational companies. Hands on experience in application development will be added advantage Outstanding Industrial Sales skills Excellent communication and negotiating skills, with the ability to influence at all levels and address key issues with maximum integrity and professionalism Experience with technology sales - particularly repetitive sales of complex goods Degree in Electrical Engineering / Electronics Engineering/ Instrumentation Engineering / Mechatronics Engineering. Professional Management Education will be added advantage Fluency in reading & writing in English, Hindi and regional language More about us B&R Industrial Automation is a manufacturer of automation technology and ABB's global center for machine and factory automation. B&R was founded in 1979 by Erwin Bernecker and Josef Rainer and has its headquarters in Eggelsberg, Upper Austria. Today, B&R is a leading global solution provider for automating machines and factories and is responsible for machine automation in ABB's Robotics & Discrete Automation division. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

Job Title: Area Sales Manager Location: Chennai Department: Sales ***** Experience from Medical Devices / Pharmaceuticals industry - Gastroenterology segment is must. ***** Role Overview We are seeking a results-driven and entrepreneurial Area Sales Manager to lead the growth of a Gastroenterology product portfolio across the Chennai region. The role involves driving business expansion, increasing market share, and building long-term partnerships with hospitals, KOLs, and channel partners. Key Responsibilities Drive significant growth of Gastroenterology products in the assigned territory. Enhance both market penetration and share across partner hospitals. Identify, develop, and manage channel partners to expand regional reach. Build and maintain strong, ethical relationships with key opinion leaders (KOLs) and hospital staff. Monitor the competitive landscape and implement strategic initiatives to gain market share. Develop accurate sales forecasts and set weekly, monthly, and quarterly targets. Consistently achieve and exceed sales targets. Ensure compliance with internal reporting standards, policies, and procedures. Desired Attributes High levels of integrity, professionalism, and discretion. Strong interpersonal skills with a collaborative approach. Excellent written, verbal, and presentation skills. Self-motivated with an entrepreneurial mindset and a proactive, “can-do” attitude. Strong analytical and problem-solving abilities. Deep customer focus with an understanding of healthcare impact. Experience & Skills Proven track record in sales and market development within the MedTech or medical devices industry. Demonstrated success in achieving sales targets through direct and partner-led efforts. In-depth knowledge of the Chennai healthcare landscape. Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools. Qualifications Bachelor’s degree in Engineering, Pharmacy, or a related field.

Head of Marketing Location: Ahmedabad, Gujarat (In-office) Salary: 7,00,000 – 9,00,000 per annum Job Type: Full-time | Day Shift | Weekend Availability Reports To: Founder / CEO Important: Candidates who do not answer the screening questions will be automatically rejected by our automation system. About the Role We are an international education and workforce mobility organization helping students and professionals achieve global opportunities. Our services include: Student placements (Grades 8–12) to the USA and Czech Republic Higher education placements (Germany, USA, Canada, Australia) International educational tours (India to USA, Czech Republic, Colombia) Workforce placements from India to the USA and Europe We are looking for a results-driven Head of Marketing to lead all marketing initiatives. This role requires strong expertise in digital marketing with a proven ability to deliver 1,000+ qualified leads per month while maintaining CPL under 100. The role also involves managing website development, SEO, automation tools, and content strategy. Key Responsibilities Design customized marketing plans for each program line Translate business goals into monthly campaigns aligned with admissions cycles Plan and execute paid campaigns across Google Ads, Facebook, Instagram, and LinkedIn Optimize performance with A/B testing, retargeting, and audience segmentation Deliver high-quality leads at CPL below 100 Oversee website content, structure, and SEO optimization Ensure mobile responsiveness, fast performance, and integrated lead forms Coordinate with developers to maintain uptime and conversions Create brochures, videos, presentations, and digital content Maintain consistent brand voice and highlight student success stories Develop destination guides and case studies for students and parents Support outreach to schools and colleges for partnerships and collaborations Build proposals, email campaigns, and marketing kits Drive digital marketing to skilled workforce candidates directly Work with the Head of Revenue and admissions team for lead-to-conversion flow Manage junior marketers, freelancers, or designers when needed Present weekly dashboards and performance reports to the CEO Required Qualifications Master’s degree in Marketing, Business, International Business, or Communications Certifications in Digital Marketing, Google Ads, Meta Blueprint, SEO, CRM, or Analytics preferred 5+ years in digital marketing with proven results in paid campaigns, content, and SEO Strong knowledge of the international education and mobility sector Expertise in Google Ads, Meta Ads, SEO tools, Email Automation, and WordPress Ability to work independently, lead projects, and report results Excellent English communication (verbal and written) Application Questions We are located at Sun Gravitas, Shyamal Cross Rd, Ahmedabad. How far do you live from our office? When can you join if selected? What is the advertised salary range for this position? Education Master’s (Required) Experience Head of Marketing: 5 years (Required) Language English (Required) Work Location In person Job Type: Full-time Pay: ₹700,000.00 - ₹900,000.00 per year Application Question(s): We are located at Sun Gravitas, Shyamal Cross Rd, Ahmedabad. How far do you live from our office? When can you join if selected? What is the advertised salary range for this position? Education: Master's (Required) Experience: Digital marketing: 5 years (Required) Language: English (Preferred)

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities Meet and exceed sales targets Successfully create business from new and existing customer accounts Manage complex negotiations with senior-level executives Build rapport and establish long term relationships with customers Qualifications 2-5 years' quota carrying sales experience Experience and working knowledge of CRM systems Demonstrable track record of over-achieving quota Strong written and verbal communication skills

Consulting Engineer - Customer Experience NICE CXone At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job Summary The Consulting Engineer will ensure the solution is implemented as designed to the customer’s satisfaction and approval. Make innovative and ingenious contributions to new solution/product design and implementation based on an understanding of applicable technology and how it can be applied to solution/product design, considerations of system-wide impact, hardware-software tradeoffs, and business issues for clients. What you will do: Perform client consultation: Plan, design, implement, and support IP-based call center solutions Set up, configure, and test components of Contact Center platforms and integrated calling platforms Regarded as the technical expert in their job family within CDW. Requires in-depth and/or breadth of expertise across field of specialization and has broad knowledge of other job families within the organization function. Serves as a senior advisor to leadership. Collaborates with the technical architect on training plans and approaches to best equip staff for successful implementations. Develops standards, best practices, and training for team members along with the technical architect and technical lead in their area of expertise. Defines project strategies or technical options to balance customer project goals and financial constraints. Provides leadership and expert advice/counsel on technical subject matters and architecture design to Customers, the Infrastructure Solutions Team, and other Extended Sirius Teams. Recognized by customer, peers, and management as SME expert, staying relevant in upcoming technologies, IT trends and IT transformation. Escalates and communicates alternatives with associated risks with executives and stakeholders. Ensures procedures are being followed and assists in resolving complex problems which require professional level input. Regularly interface with customer’s technical and business executive level and project leadership through sales presentations and/or client project solutions in communicating complex ideas, anticipating potential objections, and leading discussions to align expectations. Ability to navigate difficult customer environments independently, effectively, and consistently. Escalates and communicates alternatives with associated risks with executives and stakeholders. Develops standards, best practices, and training for team members along with the technical architect and the technical lead in their area of expertise. Regularly interface with the customer’s technical and business executive level and project leadership. Educates the customer on solution as appropriate throughout the life of the project or service life. Serves as the technical lead on Proof-of-Concept engagements and large-scale implementations. Takes ownership of any services design/architecting/implementation challenges and leads the team to remediation/resolution, both technically and politically Recommends client project financial goals, metrics, and ROI. Leads a project team consisting of clients, CDW, and partner resources to achieve the desired outcome. Contributes to industry best practices. Known resource within the technology industry. What we expect of you: Bachelor’s degree in business, computer science, a related technical degree or equivalent experience Eight years' experience delivering large scale, enterprise-class technical solutions including planning, development, implementation, and support. High-end experience in PBX and/or Call Center systems engineering Experience with call flow analysis and development Programming experience with any of the following manufacturers' products: Cisco, Five9, Zoom, Microsoft, Genesys, NICE CXone Knowledge of voicemail, unified messaging, IVR systems, integration to CRM packages Knowledge of Python, Java and/or VB Script a plus CCNA, CCNP or CCDP certification preferred AUCCE Specialization or other Contact Center vendor equivalent Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective to internal and external clients. History of building constructive relationships with clients, partners, and coworkers at all levels of the organization, navigating interpersonal and group dynamics comfortably. Proven ability to research advanced and complex technology solutions, evaluate alternatives, make recommendations, and present materials to clients in manner that meets enterprise-level client needs. Demonstrated ability to act in a calm and productive manner when confronted with change, ambiguity, and risk. Identifies and engages all levels of leadership to proactively address problems. Demonstrated ability to multitask and effectively prioritize workload under tight deadlines in a fast-paced environment. Ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development. Anticipates future trends and implications accurately, readily posing future scenarios. Articulates credible pictures and visions of possibilities that will create value. Creates competitive and breakthrough strategies that show a clear connection between vision and action. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Role Description This is a full-time, on-site role located in Kochi for a Telecaller Sales position. The Telecaller Sales professional will be responsible for making outbound calls to potential customers, explaining our product offerings, and convincing them to meet with our sales team. The role involves lead generation, follow-up calls, and maintaining a customer database. Additionally, the Telecaller Sales professional will be expected to achieve sales targets and provide exceptional customer service. Qualifications Excellent verbal communication and interpersonal skills Ability to handle rejection and overcome customer objections Proficiency in using CRM software and other telecalling tools Basic knowledge of real estate market and property dealing Strong organizational skills and ability to work independently Prior experience in telecalling or sales is a plus Bachelor's degree in Business, Marketing, or related field