13 Crm Handling Jobs

Role & responsibilities Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Account opening) and Non-Financial (accounts maintenance) instructions to ensure quick processing at Back-end. Track Branch Leads, allocation and closure to participate in Branch Book improvement & profitability. Efficient management of Teller Counter for Cash & Non Cash Transactions. Efficient Lobby Management for Service related requirements of Branch Customers. Submission of Cash & Non Cash reporting

Roles & Responsibility Manage Service & Operations of Flagship Branch. Review Branch Operations Reports and Control Reports. Responsible for updating regulatory display items for the branch. Maintain good Branch Service Index (Service Standards Score Card) & Branch Health Score Card (Operations Score Card) on Monthly basis. Track & Close Attachment Orders and Regulatory Notices i.e. receiving Notices Arranging required data & submission to the Authority in prescribed timelines. Track & close CRM for the Branch (virtual queries/complaint resolution & Leads assignment & closures) Co-ordination with Operating Agencies and Branches on day-to-day basis. Quality check for all Financial (FD RD Account opening) and Non-Financial (accounts maintenance) instructions to ensure quick processing at Back-end. Track Branch Leads, allocation and closure to participate in Branch Book improvement & profitability. Efficient management of Teller Counter for Cash & Non Cash Transactions. Efficient Lobby Management for Service related requirements of Branch Customers. Submission of Cash & Non Cash reporting for the Branch on time & ensure frequent monitoring of all over-aged cases (deferrals, TODs etc.

You will be responsible for effectively communicating approved loan details to customers as a Customer Relationship Officer. It will be your duty to ensure clarity, trust, and seamless disbursement of loans. You will need to explain final loan terms, address customer queries, resolve objections, and ensure successful disbursal while maintaining excellent customer satisfaction. Your key responsibilities will include addressing customer queries, objections, and concerns with professionalism and clarity. You will need to persuade and convince customers to proceed with the approved loan, ensure documentation and compliance with company policies and regulatory requirements, and coordinate with internal teams for timely and accurate disbursal of loans. Additionally, maintaining customer records, following up for any pending documentation or clarifications, and providing feedback to management on customer insights and process improvement opportunities will be part of your role. To excel in this position, you should possess excellent communication and interpersonal skills, strong persuasion and negotiation abilities, in-depth knowledge of loan products, policies, and compliance requirements, and a customer-focused approach with the ability to handle objections professionally. Basic computer skills and familiarity with CRM systems will also be beneficial. The ideal candidate for this role will be a graduate in any discipline, with a preference for Finance or Commerce. You should have at least 3 years of experience in loan disbursement, customer handling, or financial services, with a preference for experience in retail loans, auto loans, or personal loans. As a full-time employee, you can expect a competitive salary based on your experience, incentives on successful loan disbursal conversions, and other company benefits as per policy. In addition, you will have the opportunity for leave encashment, paid time off, and a performance bonus. The work schedule is during the day shift, and the ability to commute or relocate to Jaipur, Rajasthan is preferred. If you are excited about this opportunity, contact the employer at +91 7727923585. The expected start date for this position is 01/08/2025.,

Envertiz Study Abroad is an overseas educational service provider based in Cochin, offering exciting opportunities for Student Advisors to join a young and dynamic team. As a Student Advisor, your key responsibilities will include networking with students for career counseling, lead generation, and conversion. You will provide support and information to students regarding accommodation, living costs, and any queries related to overseas education. Regular follow-ups on old and new leads, attending events, seminars, and organizing workshops and information sessions for aspirants will be part of your role. Additionally, you will contribute to developing marketing materials, overseas education content, and distributing newsletters to prospects. Assisting in designing and executing marketing and advertising campaigns, preparing action plans, and identifying specific professionals are also crucial responsibilities. You will handle leads on CRM and work towards achieving set targets. To qualify for this role, you should hold a Graduate or Post Graduate degree, have the ability to work independently following prescribed routines and accepted practices. Proficiency in MS Excel and MS Word, along with excellent communication and listening skills are essential. Multi-language proficiency is considered an added advantage. In return, we offer a competitive salary and benefits package, opportunities for professional development and growth, a dynamic and positive work environment, private medical insurance coverage, flexible work schedules, flexible leave policies, company-sponsored events, team-building activities, free company lunch and snacks, and discounted staff accommodation. Join Envertiz Study Abroad to be part of a team that values your contribution and offers a supportive environment for your personal and professional growth.,

As an Education Counsellor For Abroad, you will play a crucial role in assisting students who are seeking educational opportunities overseas. Your primary responsibility will be to guide these students through the admissions process, ensuring a seamless enrollment experience and providing them with world-class counselling support. This position requires a combination of client acquisition, relationship management, and effective communication skills to drive conversions effectively. Your duties will include proactively reaching out to potential students through various channels such as calls, emails, and CRM platforms for client acquisition. You will also be responsible for providing detailed guidance to students on program selection, documentation, and admission requirements during counselling and consultation sessions. Additionally, you will need to convert inquiries into enrollments by pitching suitable programs and handling objections confidently during sales and enrollment processes. Building and maintaining long-term relationships with students to ensure post-enrollment support and satisfaction will be a key aspect of your role. You will also be required to maintain accurate student records and follow-up tasks in CRM, updating status and feedback systematically. Staying updated with the latest trends in overseas education, including destination countries, visa processes, and institutional requirements, is essential to provide valuable market insight to prospective students. Your qualifications should include a Bachelor's Degree in any discipline, preferably in Marketing, Business, or related fields, along with a minimum of 1.5 years of experience in sales or counselling, preferably in the education or overseas consulting domain. You should possess excellent verbal and written communication skills in English, proficiency in MS Office (Excel, Word, PowerPoint), strong interpersonal skills, confident negotiation and persuasive selling abilities, the ability to handle pressure and meet targets, and be organized and self-driven with attention to detail.,

We are looking for Telecallers / Call Center Executives to join our team at CIIS India (Malad, Mumbai) . This is a full-time office-based job in the education industry. Job Responsibilities : Make outgoing calls to students and parents from our database Explain details about our courses and services Answer questions clearly and guide students properly Convince interested students to take admission or attend counselling Follow up with leads regularly and update the CRM system Meet daily and weekly call targets Maintain a professional and polite tone during all calls Desired Candidate Profile 0 to 3 years of experience in BPO / Call Center / Telecalling roles Good communication skills in Hindi and basic English (spoken & written) Confident and polite on phone Basic knowledge of MS Excel and computer handling Able to work independently and meet calling targets Positive attitude, willingness to learn, and team spirit Freshers with good communication are welcome to apply

AESL is a subsidiary of Think and Learn Pvt Ltd. Aakash Advantage 35 years of providing comprehensive and result-oriented test preparation. 315+ branches across India to help you prepare in your city. 6000+ expert faculty to teach, mentor and guide you. 122,000+ Aakashians Qualified NEET & JEE in 2023. 100% digitized classrooms across all branches. Hybrid classrooms offering the best of classroom & online learning. We are hiring for Admission Officer(Inside Sales) for the below locations- 1) Chennai - Ashok Nagar, Ambattur, Adyar 2) Coimbatore - peelamedu, R S Puram, 3) Erode 4) Madurai - Chokikulam, Kalavasal 5) Nagercoil 6) Trichy - kailash Nagar 7) Bangalore - Hebbal , Banaswadi, Dasarahalli, Jayanagar, HSR, Seegahalli, RR Nagar 8) Vellore Salary 4-5LPA depending upon years of experience and current salary Working Days 6 days working (Saturday & Sunday Mandatory working) Working Hours 10AM to 7PM (Extends at times) Purpose of the Admission Officer role: The admission officer advises students-parents for their learning needs through structured Counselling Sessions to improve student outcomes and help students succeed academically. As an Admission officer, you are expected to: 1. Contribute towards revenue generation by working on the sales targets. 2. Selling/up-selling/cross-selling the company's exclusive range of education courses to existing & prospective students. 3. Responsible for converting new/ qualified leads into successful admissions, in turn achieving the assigned sales target. 4. Update student information in the system for lead management and follow ups. 5. Attend regular training sessions on Product Knowledge and Sales Skills to achieve and exceed growing Sales target(s). 6. Ensure adherence to internal process and compliances. To be successful in the Admission Officer role you are required to have: 1. Ability to handle students and parents in an empathic & patient manner 2. Must have strong sales persuasion and negotiation skills. 3. Proficiency in Microsoft Office and writing emails & comfortable while working on software related to sales & services. 4. Fluency in English and Regional Language. Must to have Attitude: 1. Customer Orientation 2. Sense of Ownership and Accountability. 3. Result orientation 4. Emotional intelligence for working in a team. Qualification: 1. Must have bachelor's degree. 2. Preferred BTech / MBA /Masters in Psychology, Education etc. Experience: 1. Previous experience in counselling in education or careers counselling. 2. Previous experience of Business to Customer (B2C) sales across industries.

Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Maintain strong relationships with existing clients and provide exceptional support. Resolve complaints and ensure customer satisfaction. Update CRM software with accurate customer interaction details. Coordinate with internal teams to address customer concerns quickly. Follow up with customers for feedback and service improvement. Requirements: Female candidates only. Ability to communicate in Tamil and English , Hindi or Kannada is a plus. 6 months to 2 years of experience in a customer service or CRM role. Excellent communication and interpersonal skills. Proficient in using CRM tools and MS Office. Positive attitude and a problem-solving mindset.

Key Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Maintain strong relationships with existing clients and provide exceptional support. Resolve complaints and ensure customer satisfaction. Update CRM software with accurate customer interaction details. Coordinate with internal teams to address customer concerns quickly. Follow up with customers for feedback and service improvement. Requirements: Female candidates only. Ability to communicate in Tamil and English , Hindi or Kannada is a plus. 6 months to 2 years of experience in a customer service or CRM role. Excellent communication and interpersonal skills. Proficient in using CRM tools and MS Office. Positive attitude and a problem-solving mindset.

Work Hours: 10:30 AM 6:30 PM Working Days: 6 days a week (Alternate Saturdays off , Fixed Sundays off ) Experience: Fresher or experienced candidates with strong communication and sales aptitude Joining: Immediate Job Role & Responsibilities: As an Inside Sales Executive, you will play a vital role in engaging with potential delegates who express interest through our digital campaigns on platforms like Facebook, Instagram, and LinkedIn. Your primary responsibilities include: Calling and following up with qualified leads generated through social media campaigns. Verifying the profile, interest, and purchasing potential of leads. Explaining event details, delegate benefits, and participation fees effectively. Handling objections, answering queries, and building trust with prospects. Converting leads into confirmed delegate registrations. Coordinating with the internal team to ensure smooth onboarding of confirmed participants. Generating the Sales Revenue Closing the Delegate participation and sponsorship Candidate Requirements: Gender: Female Communication: Exceptional verbal and written communication in English is a must. Sales Skills: Strong convincing skills and the ability to handle high-value corporate profiles with confidence. Personality: Smart, confident, and goal-oriented with a flair for relationship building. Experience: Previous experience in telesales, inside sales, or customer engagement is a plus, but freshers with strong skills are welcome. Tech-Savvy: Basic computer and CRM handling skills are preferable. Perks & Benefits: Professional growth in a high-impact global event environment Opportunity to interact with industry leaders and achievers across India Performance-based incentives and a supportive work culture

Role Responsibilities: Engage with clients via phone, email, and chat to pitch services Recommend suitable offerings based on client needs Follow up and convert leads into paying customers Maintain accurate CRM data and track progress Key Deliverables: Achieve daily, weekly, and monthly sales targets Ensure timely and effective client onboarding Collaborate with delivery teams for service fulfillment Support customer success through proactive communication

Role Responsibilities: Engage with clients via phone, email, and chat to pitch services Recommend suitable offerings based on client needs Follow up and convert leads into paying customers Maintain accurate CRM data and track progress Key Deliverables: Achieve daily, weekly, and monthly sales targets Ensure timely and effective client onboarding Collaborate with delivery teams for service fulfillment Support customer success through proactive communication

Role Responsibilities: Contact potential clients through calls, emails, messages, or meetings Follow up on leads and resolve customer concerns effectively Generate and send proposals and quotes Maintain accurate CRM entries of all client interactions Key Deliverables: Meet or exceed daily, weekly, and monthly sales targets Ensure consistent client communication and follow-ups Deliver timely and customized proposals Contribute to team meetings and ongoing sales training