CRM - Global Business Analyst

Lubrizol

3 - 8 years

5 - 10 Lacs

pune

Posted:6 days ago| Platform:

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Skills Required

python data analysis analytical business management ms dynamics crm bi verbal communication power bi competitive intelligence dashboards sales sql analytics tableau data science writing business insights leadership training communication skills ms office crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accountabilities

Provide meaningful and actionable insights on LZA Opportunity Pipeline from CRM
Provide Executive insights on Gap vs AOP & STRAP basis CRM Inputs
Drive key insights on CRM Competitive Intelligence data
Provide insights on key CRM Metrics to improve Sales Force Productivity and CRM Process Efficiency
Support Sales Leads for monthly business meetings with relevant Metrics and Business Insights (from ROCs, Opportunities and Customer Profiles)
Lead training and engagement with CRM Ambassadors across all regions for LZA
Lead all CRM Enhancement Requests and Audits for LZA
Develop CRM PBI Dashboard(s) as and when required to suit business need(s)
Act as the Super User and Admin of CRM Process for LZA

Qualifications:

Graduate with Post Graduation in MBA or Data Sciences is preferable
Must have 5+ Years of overall experience with exposure to Microsoft CRM Dynamics (or likewise system) and 3+ years of analytical experience

Competencies for the Role:

Ability to present complex data in a clear and concise manner using charts, graphs, and dashboards
Proficiency in analyzing data from various sources, identifying trends, and drawing meaningful conclusions
Excellent written and verbal communication skills to effectively convey insights and recommendations to stakeholders
Excellent MS Office Skills
Highly proficient with Power BI tool
LZA Competency Mapping
: Evaluating Problems, Communicating Information, Creating Innovation, Driving Success

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