Credit Control Manager

Job Description

Knowledge of payment collection plans Coordination with sales team Tracking of pending payment. Maintaining customer payment records. Responding to customer queries. Send daily collection reports to the concern reporting head Contact clients and discuss their overdue payments Collect customer payments as per due dates. Submitting Bill for Payment process. Continuous follow ups via Mail, Phone & Visit. Maintaining data of all the transaction with respect to payment collection. Must be willing to travel & visit for payment follow-ups. Reconcile accounting differences with the customer very strong, strict and disciplined follow up on payments Monitoring accounts to identify overdue payments Finding and contacting debtors to arrange debt payoffs Keeping accurate records and reporting on collection activity Monitor accounts to identify outstanding debts Investigate historical data for each debt or bill Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer credit issues Update account status records and collection efforts Report on collection activity and accounts receivable status Proven experience as a Collection Specialist or similar role Knowledge of billing procedures and collection techniques (e.g. skip tracing) Familiarity with laws related to debt collection (e.g. FDCPA- Fair Debt Collection Practices Act ) updated knowledge of TDS /GST