Credit Control Executive

Summary: As a Credit Control Executive with three years of experience, you'll be responsible for managing and maintaining the credit policies and procedures of the company. Your primary objective will be to ensure timely collection of outstanding debts and minimize bad debts to optimize the company's cash flow and financial stability.   Responsibilities:   Debt Collection: ·       Contacting customers via phone, email, and letters to ensure timely payment of outstanding debts. ·       Negotiating payment plans with debtors and following up to ensure adherence. ·       Resolving billing and customer credit issues and disputes promptly.   Credit Analysis and Risk Assessment: ·       Assessing the creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories. ·       Recommending appropriate credit limits based on risk assessment. ·       Monitoring credit limits and adjusting them as necessary.   Account Reconciliation: ·       Reconciling accounts to ensure accuracy and completeness of transactions. ·       Investigating and resolving discrepancies in payments and billing. ·       Updating account records and maintaining accurate customer information.   Reporting: ·       Generating and analyzing aged debtors reports to track overdue accounts. ·       Providing regular updates on debtor status and collection efforts to management. ·       Preparing monthly, quarterly, and annual credit control reports for senior management.   Relationship Management: ·       Building and maintaining positive relationships with customers to facilitate smooth payment processes. ·       Liaising with sales and customer service teams to address customer queries and concerns promptly. ·       Collaborating with internal stakeholders to streamline credit control processes and improve efficiency.   Qualifications and Skills: ·       Bachelor's degree in Finance, Accounting, Business Administration, or related field. ·       Proven experience working in credit control or a similar financial role, with at least three years of experience. ·       Strong understanding of credit policies, procedures, and regulations. ·       Excellent communication and negotiation skills. ·       Proficiency in financial analysis and risk assessment. ·       Attention to detail and ability to work well under pressure. ·       Proficient in using accounting software and MS Office applications, particularly Excel. ·       Ability to multitask and prioritize tasks effectively. ·       Certification in credit management or relevant field (optional but advantageous).   Additional Requirements: ·       Ability to adapt to changing business needs and work independently with minimal supervision. ·       Willingness to undergo training and professional development to stay updated on industry trends and best practices. ·       Strong ethical standards and integrity in handling sensitive financial information. ·       Flexibility to work occasional evenings or weekends to meet deadlines or address urgent issues. ·       This job description serves as a general guideline for the role of a Credit Control Executive with three years of experience. Specific responsibilities and requirements may vary depending on the company's industry, size, and organizational structure.