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Credit Collections Analyst

Credit Collections Analyst

1 - 6 years

|

0 Lacs

Nagpur Maharashtra India

Posted:6 hours ago| Platform:

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Skills Required

payments portfolio analyze reports risk billing service resolve analysis drive support development leadership erp sap oracle

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Collections Analyst / Senior Analyst / Lead Analyst Job Location: Nagpur, Maharashtra Experience: 1 to 6 years Follow up with customers via email or phone for overdue payments. Update payment status and notes in the collections system. Escalate unresolved or complex issues to senior team members. Track and follow up on short payments and unapplied cash. Assist in reconciling customer accounts with the cash application team. Manage a portfolio of customer accounts and ensure timely collections. Analyze aging reports and prioritize collection efforts based on risk. Coordinate with billing, sales, and customer service to resolve disputes. Negotiate payment plans with customers within defined limits. Monitor credit limits and flag high-risk accounts for review. Handle escalated accounts and high-value customers with complex issues. Lead root cause analysis for recurring payment delays or disputes. Collaborate with credit control and legal teams for risk mitigation. Drive reduction in DSO (Days Sales Outstanding) and bad debt. Conduct periodic reviews of customer payment behavior and trends. Mentor junior analysts and support their development. Present collection performance insights to leadership. ERP/Collections Tool Familiarity: Basic knowledge of systems like SAP, Oracle, or GetPaid. Show more Show less

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HCLTech

www.hcltech.com

Information Technology Services

New Delhi

210,000+ Employees

1077 Jobs

Key People

C Vijayakumar

CEO
Kalyan Kumar

Corporate Vice President & Chief Technology Officer
Rajendra Sisodia

Global Head of Sales
Rohit Gupta

Global Head of Marketing

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