Consultant - Customer Happiness

Digit Insurance

0 - 3 years

6 - 10 Lacs

bengaluru

Posted:5 hours ago| Platform:

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Skills Required

excellent verbal and written communication skills customer service customer care voice process customer communication non voice process international bpo chat process job description customer support performance metrics recruitment email support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Process

Customer Communication

Efficient Response

Active Listening

Tool Utilization

Performance Metrics

Policy Adherence

We are looking for candidates who possess:

Excellent Verbal and Written Communication Skills
: Strong ability to communicate effectively in both spoken and written forms.
Hindi Proficiency
: Fluency in Hindi is mandatory.
Sympathetic Approach
&
Multitasking Ability
Voice Process Experience
: Preferable experience in voice process roles.
Shift Flexibility
: Willingness to work in rotational shifts.

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