Retention Executive

1 - 6 years

2 - 4 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • We are looking for a Customer Support Executive who can handle customer queries efficiently and ensure a positive service experience
  • The role involves interacting with customers, understanding their concerns, and coordinating with internal teams to provide timely and effective resolutions
  • Freshers with good communication skills and a customer-first mindset are welcome to apply
  • Skills Required Good communication skills
  • Strong problem-solving abilityCustomer-handling experience (preferred)
  • Ability to work in a team and manage customer expectations
  • Key Responsibilities - Handle customer queries and provide timely resolutions
  • Ensure customer satisfaction and a smooth service experienceCoordinate with internal teams to resolve customer issues Candidate should be comfortable in English language Any Grad and Undergrad

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