27 Complaints Handling Jobs

Perform the routine inspection of all engineering equipment & report the abnormalities if any Check & record all operating parameters of equipment and report the abnormalities if any Monitoring and record the temperature across the facility as per schedule Timely switch on and switch off the HVAC machines and lighting wherever applicable Check and ensure no unnecessary equipment is in working condition Report for any energy/cost saving opportunities Check & record the energy meter reading and fuel storage stock Attend technical complaints on time and rectification as per approved work permits Perform the Inhouse preventive maintenance activities as per PM Planner and safety guidelines.

JD- Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints. This includes, a) Analyse the complaint on merits; b) Coordinating with the various business verticals; c) Preparing the reply/defence statement on merits based on feed-back received from location; d) Replying to enquires through personal hearings / queries for reopen cases. e) Ensure compliance of the Advisory/Orders passed by the Authority; Mandatory Requirement- a) Excellent drafting and communication skills b)Language proficiency- English & Hindi must.

As the Head of Global Quality at our company based in Navi Mumbai, India, you will play a crucial role in leading the development and execution of quality assurance strategies that align with our long-term goals. Partnering closely with the Chief Technical Officer (CTO) and the Leadership Team, you will ensure the implementation of robust quality management systems, regulatory compliance, and a continuous improvement in operational performance. Your responsibilities will include establishing best-in-class quality goals, performing quality metrics trending, and implementing problem-solving and system improvements to meet target levels of quality. You will lead and manage the quality teams acr...

You will lead a result-oriented team and be responsible for managing the Branch Profitability. It is crucial to ensure high-quality service, Customer Relationship Management, Operation, and risk management. Your duties will include owning all branch-banking objectives, supervising overall branch operations, and ensuring the achievement of Branch Targets by generating business and cross sales. You will also be responsible for Key Customer Relationship Management and overseeing all High-Net-Worth customer programs. Your role will involve ensuring that all components of the branch sales model function as per the design specifications. You will be responsible for handling complaints, reviewing B...

As a Product Specialist (PS) at Dr. Fixit, you will be responsible for managing the Waterproofing and repair products portfolio, which includes Structural Repair & Grout products, Integral waterproofing compounds, Liquid applied membrane, Injection Grouts, and more for PAN India operations. You will have full ownership and maintenance of the entire product portfolio, overseeing product development from ideation to launch and throughout its lifecycle. Collaboration with Business units and category teams is essential to actively support the business goal of the product category. Your role will involve handling technical documentation, Product submittals, and developing demonstration modules & ...

As a SAP SD (Sales and Distribution) and PS (Project System) Consultant at our global IT department, you will play a crucial role in configuring and implementing SAP S/4HANA solutions to support sales, distribution, and project management processes. Your responsibilities will include collaborating with Product Owners and Business Representatives to define project scope, working closely with IT Solution Architects to ensure technical feasibility, coordinating design, development, and testing activities, facilitating cross-functional communication and issue resolution, as well as supporting documentation, testing, and deployment processes. Key Requirements: - Deep understanding of Sales and Di...

At Tide, we are dedicated to developing a business management platform that is tailored to assist small businesses in saving time and money. Our services extend beyond providing business accounts and banking services; we also offer a range of integrated administrative solutions, from invoicing to accounting. Launched in 2017, Tide has become the choice of over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters in central London and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, Tide boasts a diverse team of over 2,000 employees. As Tide continues to expand into new products and markets, we are constantly seeking en...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudential&aposs global exper...

As a Quality Executive at SAMRUDDHI Organic Farm, you will be responsible for ensuring the quality of our products meets the required standards. You should hold a B.Tech in Food Technology and have 2-5 years of experience in the field. Your role will involve maintaining familiarity with quality standards and processes, conducting market research, and handling QA/QC documentations. Your daily tasks will include conducting Material Quality checking, maintaining QC reports, setting quality and processing operations, preparing COA, and ensuring compliance with domestic and export laws. You will be required to analyze products based on production/process standards, monitor in-house labs, and hand...

You will be responsible for handling inbound tour enquires for Mexico, Argentina, Chile, and all Latin American countries. It is essential to have a good command over the Spanish language to effectively communicate with customers. Your duties will include managing sales inquiries, bookings, documentation, and handling complaints in a professional manner. Additionally, you will be tasked with designing and preparing itineraries for holiday packages tailored to customer preferences. This role also involves managing inbound bookings and coordinating documentation processes. You will be required to correspond with transporters and handling agents, as well as process bookings by working closely w...

As a Quality Auditor, you will be responsible for reviewing and analyzing support tickets to ensure they meet high standards of accuracy, completeness, and customer satisfaction. You will share audit reports with the operations team and provide feedback to individuals. Handling DSATs, complaints, and escalations raised by the end user on support tickets will also be part of your role. Identifying and suggesting service improvements and automation, as well as participating in quality-related and End User Feedback initiatives, are key aspects of this position. You will work within the Quality Assurance team in the Command Center, collaborating with EUSS Support Channels (TSD, OTS, TechPoint) o...

As the Head of Corporate Quality in the Global Supply Organization at our base location in Navi Mumbai, India, you will play a crucial role in leading the development and execution of quality assurance strategies that are in line with our company's long-term objectives. Working closely with the Chief Technology Officer and the GSO Leadership Team, you will be responsible for ensuring the implementation of robust quality management systems, regulatory compliance, and driving continuous improvement in operational performance. Your responsibilities will include establishing best-in-class quality goals, analyzing quality metrics trends, implementing problem-solving strategies and system enhancem...

The Floor Team Leader is responsible for the standard of cleanliness in rooms and corridors, providing excellent service to guests. What will I be doing As the Floor Team Leader, you will be responsible for performing the following tasks to the highest standards: Responsible for the highest standard of cleaning on assigned floors and guestrooms during your shift. Work closely with the front desk team to ensure correct room status at all times. Ensure guest privacy is respected when DND status is displayed. Supervise the turndown service. Responsible for strict key control. Regularly inspect guest floor corridors and public areas. Report maintenance issues promptly to Engineering. Ensure comp...

As a potential candidate for this position, you should hold a Graduate/Diploma (3 year) in any discipline, with a preference for a Bachelor's degree in accounting, finance, or a related field. It is essential that you have proven experience in customer service or complaints handling, demonstrating strong critical thinking and problem-solving skills. Your written communication skills should be excellent, enabling you to convey complex information clearly and concisely. Proficiency in data analysis and research is crucial for this role, as well as the ability to work independently, exercise sound judgment, and maintain good keyboard skills with a typing speed of 40 wpm. Formal Training in Typi...

You will be joining Bhrish, an IT consulting and solutions provider that focuses on digital transformation for organisations. With expertise in product development and a wide range of applications, we aim to enhance operational efficiency and business value for our clients across Europe, North America, and India. Bhrish has established offices in London, Barcelona, and Kurnool. In this role as a Human Resources Administrator based in Kurnool, India, your responsibilities will span across HR and admin functions. On the HR front, you will be involved in recruitment and onboarding processes, managing new hire inductions, and coordinating various positions within the company. Additionally, you w...

The Legal, Compliance & Secretariat team plays a crucial role in safeguarding and enhancing the bank's reputation and capital. It is imperative to maintain positive relationships with regulators, customers, and business partners to uphold the core values of trust and integrity in business banking. Responsibilities: - Handling complaints that have been partially or completely rejected by regulated entities. - Analyzing the complaint patterns based on various criteria such as product/category, consumer group, and geographical location. - Recommending actions to address the root causes of complaints. - Conducting meetings with relevant personnel of the regulated entity. - Quarterly analysis of ...

As a Complaints Resolution Specialist for the Written Correspondence team, you will play a crucial role in addressing and resolving written complaints received from customers. Your primary objective will be to thoroughly investigate each complaint, analyze the issues identified, and provide comprehensive written responses that address all customer concerns effectively. By utilizing your critical thinking skills, you will evaluate the validity of complaints and propose suitable solutions while collaborating with various departments to gather relevant insights and information. Key Responsibilities: - Conduct detailed research on written complaints and gather necessary information for resolutio...

As a Complaints Resolution Specialist for Written Correspondence, you will play a vital role in researching and addressing written complaints received from customers. Your objective will be to investigate each complaint thoroughly and provide comprehensive written responses that effectively address all issues raised by the customers. You will collaborate with various departments to gather necessary information for resolution and continuously strive to improve the complaints handling process by identifying trends and recommending changes. Key Responsibilities: - Conduct detailed research on written complaints to understand the issues identified. - Analyze complaints and gather information req...

You will be joining the India team in Kurnool as a Human Resources Administrator at Bhrish, an IT consulting and solutions provider dedicated to empowering organizations through digital transformation. Your main responsibilities will include coordinating recruitment efforts, managing the onboarding process, conducting induction programs, handling employee grievances, ensuring a positive work environment, and facilitating communication between employees and management. Additionally, you will assist in the performance management process, support employee training and development initiatives, and manage day-to-day office operations. For the HR aspect of the role, you will be responsible for rec...

As a Complaints & Escalated Claims Specialist at Assurant-India, you will report to the Outsource Vendor Manager, CL and serve as the primary point of contact for complaints and escalated claim inquiries. Your responsibilities will include resolving formal complaints, tracking escalation data for operational and reporting purposes, proposing settlement agreements, and overseeing the company's Complaints Claims Assessment system and processes. This role will be based in our Mumbai, India office. Your duties and responsibilities in this position will involve overseeing the Complaints Claims Assessment system and processes, managing multiple issues simultaneously, independently assessing and re...

MALABAR GOLD & DIAMONDS is seeking a highly motivated and customer-oriented Sales Executive to join our team. In this role, you will be the face of our brand, responsible for assisting customers in their purchase journey, ensuring exceptional service, and contributing to our sales targets. If you are passionate about jewelry and dedicated to creating memorable customer experiences, we invite you to be a part of our prestigious retail environment. Key Responsibilities Greet the customers warmly and assist them in selecting the right product that meets their needs and preferences. Handle customer queries and complaints efficiently and professionally, ensuring satisfactory resolutions. Provide ...

Job Description Job title: Complaints Handling and Vigilance Specialist Your role: u2022 Works under general supervision and established processes and operational policies with independent judgement, investigates and assists in resolving highly complex complaints by monitoring product analysis findings or service analysis notes and ensures the implementation of solutions to address customer concerns efficiently. u2022 Leads the implementation of good faith efforts (GFE), diligently reviews, and analyzes supplementary data as required to fortify the investigation process and demonstrates a commitment to thoroughness and accuracy. u2022 Ensures the application of internal follow-up measures to...

Perform the routine inspection of all engineering equipment & report the abnormalities if any Check & record all operating parameters of equipment and report the abnormalities if any Monitoring and record the temperature across the facility as per schedule Timely switch on and switch off the HVAC machines and lighting wherever applicable Check and ensure no unnecessary equipment is in working condition Report for any energy/cost saving opportunities Check & record the energy meter reading and fuel storage stock Attend technical complaints on time and rectification as per approved work permits Perform the Inhouse preventive maintenance activities as per PM Planner and safety guidelines.

HCLTECH is conducting a Direct Walk-in Drive in the Medical Devices sector, hashtag#HCLTECH hashtag#Megadrive hashtag#Hyderabad hashtag#on #25th hashtag#May #2025 for hashtag#PMSAnalyst hashtag#ComplaintHandling hashtag#MedicalDomain hashtag#BtechMechanical HCLTech is seeking candidates for the role of Compliance Engineer in the Medical Devices sector in Hyderabad. COntact Person --Divya /Joy /Jenifer **Address:** Sy.No .30,34,35 & 38, Avinash Hitech City2 Society Gachibowli Village, Serillimgampally Mandal, H-01B, Cafeteria, Phoenix Avance Sez Internal Rd, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081, India. **Job Details:** - **Position:** PMS Service Medical Devices Complaints Ha...

HCLTECH is conducting a Direct Walk-in Drive in the Medical Devices sector, hashtag#HCLTECH hashtag#Megadrive hashtag#Hyderabad hashtag#on #25th hashtag#May #2025 for hashtag#PMSAnalyst hashtag#ComplaintHandling hashtag#MedicalDomain hashtag#BtechMechanical HCLTech is seeking candidates for the role of Compliance Engineer in the Medical Devices sector in Hyderabad. **Address:** Sy.No .30,34,35 & 38, Avinash Hitech City2 Society Gachibowli Village, Serillimgampally Mandal, H-01B, Cafeteria, Phoenix Avance Sez Internal Rd, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081, India. **Job Details:** - **Position:** PMS Service Medical Devices Complaints Handling - **Experience:** 0 to 1 years...