40 Complaints Handling Jobs - Page 2

The Floor Team Leader is responsible for the standard of cleanliness in rooms and corridors, providing excellent service to guests. What will I be doing As the Floor Team Leader, you will be responsible for performing the following tasks to the highest standards: Responsible for the highest standard of cleaning on assigned floors and guestrooms during your shift. Work closely with the front desk team to ensure correct room status at all times. Ensure guest privacy is respected when DND status is displayed. Supervise the turndown service. Responsible for strict key control. Regularly inspect guest floor corridors and public areas. Report maintenance issues promptly to Engineering. Ensure comp...

As a potential candidate for this position, you should hold a Graduate/Diploma (3 year) in any discipline, with a preference for a Bachelor's degree in accounting, finance, or a related field. It is essential that you have proven experience in customer service or complaints handling, demonstrating strong critical thinking and problem-solving skills. Your written communication skills should be excellent, enabling you to convey complex information clearly and concisely. Proficiency in data analysis and research is crucial for this role, as well as the ability to work independently, exercise sound judgment, and maintain good keyboard skills with a typing speed of 40 wpm. Formal Training in Typi...

You will be joining Bhrish, an IT consulting and solutions provider that focuses on digital transformation for organisations. With expertise in product development and a wide range of applications, we aim to enhance operational efficiency and business value for our clients across Europe, North America, and India. Bhrish has established offices in London, Barcelona, and Kurnool. In this role as a Human Resources Administrator based in Kurnool, India, your responsibilities will span across HR and admin functions. On the HR front, you will be involved in recruitment and onboarding processes, managing new hire inductions, and coordinating various positions within the company. Additionally, you w...

The Legal, Compliance & Secretariat team plays a crucial role in safeguarding and enhancing the bank's reputation and capital. It is imperative to maintain positive relationships with regulators, customers, and business partners to uphold the core values of trust and integrity in business banking. Responsibilities: - Handling complaints that have been partially or completely rejected by regulated entities. - Analyzing the complaint patterns based on various criteria such as product/category, consumer group, and geographical location. - Recommending actions to address the root causes of complaints. - Conducting meetings with relevant personnel of the regulated entity. - Quarterly analysis of ...

As a Complaints Resolution Specialist for the Written Correspondence team, you will play a crucial role in addressing and resolving written complaints received from customers. Your primary objective will be to thoroughly investigate each complaint, analyze the issues identified, and provide comprehensive written responses that address all customer concerns effectively. By utilizing your critical thinking skills, you will evaluate the validity of complaints and propose suitable solutions while collaborating with various departments to gather relevant insights and information. Key Responsibilities: - Conduct detailed research on written complaints and gather necessary information for resolutio...

As a Complaints Resolution Specialist for Written Correspondence, you will play a vital role in researching and addressing written complaints received from customers. Your objective will be to investigate each complaint thoroughly and provide comprehensive written responses that effectively address all issues raised by the customers. You will collaborate with various departments to gather necessary information for resolution and continuously strive to improve the complaints handling process by identifying trends and recommending changes. Key Responsibilities: - Conduct detailed research on written complaints to understand the issues identified. - Analyze complaints and gather information req...

You will be joining the India team in Kurnool as a Human Resources Administrator at Bhrish, an IT consulting and solutions provider dedicated to empowering organizations through digital transformation. Your main responsibilities will include coordinating recruitment efforts, managing the onboarding process, conducting induction programs, handling employee grievances, ensuring a positive work environment, and facilitating communication between employees and management. Additionally, you will assist in the performance management process, support employee training and development initiatives, and manage day-to-day office operations. For the HR aspect of the role, you will be responsible for rec...

As a Complaints & Escalated Claims Specialist at Assurant-India, you will report to the Outsource Vendor Manager, CL and serve as the primary point of contact for complaints and escalated claim inquiries. Your responsibilities will include resolving formal complaints, tracking escalation data for operational and reporting purposes, proposing settlement agreements, and overseeing the company's Complaints Claims Assessment system and processes. This role will be based in our Mumbai, India office. Your duties and responsibilities in this position will involve overseeing the Complaints Claims Assessment system and processes, managing multiple issues simultaneously, independently assessing and re...

MALABAR GOLD & DIAMONDS is seeking a highly motivated and customer-oriented Sales Executive to join our team. In this role, you will be the face of our brand, responsible for assisting customers in their purchase journey, ensuring exceptional service, and contributing to our sales targets. If you are passionate about jewelry and dedicated to creating memorable customer experiences, we invite you to be a part of our prestigious retail environment. Key Responsibilities Greet the customers warmly and assist them in selecting the right product that meets their needs and preferences. Handle customer queries and complaints efficiently and professionally, ensuring satisfactory resolutions. Provide ...

Job Description Job title: Complaints Handling and Vigilance Specialist Your role: u2022 Works under general supervision and established processes and operational policies with independent judgement, investigates and assists in resolving highly complex complaints by monitoring product analysis findings or service analysis notes and ensures the implementation of solutions to address customer concerns efficiently. u2022 Leads the implementation of good faith efforts (GFE), diligently reviews, and analyzes supplementary data as required to fortify the investigation process and demonstrates a commitment to thoroughness and accuracy. u2022 Ensures the application of internal follow-up measures to...

Perform the routine inspection of all engineering equipment & report the abnormalities if any Check & record all operating parameters of equipment and report the abnormalities if any Monitoring and record the temperature across the facility as per schedule Timely switch on and switch off the HVAC machines and lighting wherever applicable Check and ensure no unnecessary equipment is in working condition Report for any energy/cost saving opportunities Check & record the energy meter reading and fuel storage stock Attend technical complaints on time and rectification as per approved work permits Perform the Inhouse preventive maintenance activities as per PM Planner and safety guidelines.

HCLTECH is conducting a Direct Walk-in Drive in the Medical Devices sector, hashtag#HCLTECH hashtag#Megadrive hashtag#Hyderabad hashtag#on #25th hashtag#May #2025 for hashtag#PMSAnalyst hashtag#ComplaintHandling hashtag#MedicalDomain hashtag#BtechMechanical HCLTech is seeking candidates for the role of Compliance Engineer in the Medical Devices sector in Hyderabad. COntact Person --Divya /Joy /Jenifer **Address:** Sy.No .30,34,35 & 38, Avinash Hitech City2 Society Gachibowli Village, Serillimgampally Mandal, H-01B, Cafeteria, Phoenix Avance Sez Internal Rd, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081, India. **Job Details:** - **Position:** PMS Service Medical Devices Complaints Ha...

HCLTECH is conducting a Direct Walk-in Drive in the Medical Devices sector, hashtag#HCLTECH hashtag#Megadrive hashtag#Hyderabad hashtag#on #25th hashtag#May #2025 for hashtag#PMSAnalyst hashtag#ComplaintHandling hashtag#MedicalDomain hashtag#BtechMechanical HCLTech is seeking candidates for the role of Compliance Engineer in the Medical Devices sector in Hyderabad. **Address:** Sy.No .30,34,35 & 38, Avinash Hitech City2 Society Gachibowli Village, Serillimgampally Mandal, H-01B, Cafeteria, Phoenix Avance Sez Internal Rd, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081, India. **Job Details:** - **Position:** PMS Service Medical Devices Complaints Handling - **Experience:** 0 to 1 years...

Job Position: PMS Service Medical Devices Complaints Handling Job Description: To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Complaint Evaluation, Investigation, Medical devices reporting including post-market surveillance (PMS) and CAPA. Roles and Responsibilities: To work on Complaint handling Process Evaluation, Regulatory Assessment, Investigation Work with lead in completing daily assignation. Organize and manage daily work allocation Complaints remediation using work instruction, compliance to process To drive efficiency and compliance. Collaborate with of cross function team (CFT) such as Intake, MDR,...

Responsibilities and Duties: Manage and resolve customer & Vendor queries. Identify and escalate issues to supervisors Build sustainable relationships of trust through open and interactive communication. Convince, convert and onboard the leads by providing necessary information about our services. Take vendors through the process, convince them by sharing deals and offers and convey the value of making an attachment with us. Answer a large number of incoming calls and respond to customers & Vendors Provide service-related information to customers & Vendors Document all call information according to standard operating procedures Follow up customer & Vendor calls where necessary Handling compl...