Job
Description
About the Role: We're looking for a proactive and people-oriented Community or Center Manager to lead the operations of our co-working space. This role combines team management, customer experience, and community engagement. You’ll oversee the facility, drive sales, manage on-ground teams, and build a vibrant, connected member community. Key Responsibilities: · Team Management : Lead and manage on-site teams including the facility manager, sales executive, housekeeping, and support staff. · Operations Oversight : Ensure smooth day-to-day operations of the center including space maintenance, security, supplies, and vendor coordination. · Sales & Revenue : Support the sales team to convert leads, upsell services, and meet occupancy targets. · Community Engagement : Foster a sense of community by organizing events, engaging members, and being the go-to point for tenant needs. · Customer Experience : Maintain high satisfaction levels through prompt issue resolution, friendly service, and consistent member interaction. · Reporting & Compliance : Keep track of center performance, handle billing/invoicing coordination, and ensure adherence to company policies. · Space Utilization : Monitor and improve workspace usage efficiency and aesthetics to reflect a modern, welcoming environment. Requirements: · 3–5 years of experience in operations, hospitality, or co-working space management. · Prior experience in managing teams and multiple functions under one roof. · Strong people skills with a passion for customer service and community building. · Sales-oriented mindset with the ability to support conversions and retention. · Ability to multitask, stay organized, and adapt in a fast-paced environment. · Excellent communication skills – written and verbal. · Comfortable using CRM systems, productivity tools, and basic reporting software. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person
