Commercial Operations Manager

Job Description

Job Summary: The Commercial Operations role is responsible for overseeing all aspects of the commercial process including contract management, pricing, billing, order processing, client coordination, and documentation. The position acts as a vital link between sales, finance, logistics, and clients to ensure seamless execution of business transactions and revenue realization. Key Responsibilities: Handle end-to-end sales order processing, from quotation to invoicing. Coordinate with sales, procurement, and logistics teams for smooth order fulfillment. Prepare and manage commercial documentation such as quotations, purchase orders, invoices, delivery challans, contracts, and payment terms. Maintain accurate records of customer transactions, agreements, and pricing. Ensure compliance with internal policies, tax regulations, and statutory requirements (GST, E-invoicing, etc.). Assist in preparing bids, tenders, and client proposals in coordination with the sales team. Monitor receivables and follow up on payments with clients in collaboration with the finance team. Prepare MIS reports related to sales, revenue, pending orders, and receivables. Support audits and ensure all commercial documentation is complete and accurate. Drive process improvements to enhance efficiency in commercial operations. Qualifications and Skills: Bachelor’s degree in Commerce, Business Administration, or a related field (MBA is a plus). 1-2 years of experience in commercial operations, sales coordination, or order management. Good understanding of taxation (GST), invoicing, and commercial compliance. Proficient in MS Excel, ERP systems (SAP/Tally/Odoo/etc.). Strong organizational and documentation skills. Excellent communication and coordination abilities. Detail-oriented, with a strong sense of accountability. Working Conditions: Office-based role with regular coordination across departments. May require occasional client interaction or travel for project/site-based industries. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per year Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): any about supply chain management or logisitc Experience: commerical operation: 1 year (Preferred) Logistics: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Location: Trichy, Tamil Nadu (Preferred) Work Location: In person