Commercial Office Lead

Are you passionate about driving commercial performance? Do you thrive in cross-functional environments and know how to build and run commercial operations, connecting marketing, sales, delivery, and finance colleagues? Then we are looking for you!

What will you do?

Plat4mation is looking for a Commercial Office Lead to work with our Chief Revenue Officer (CRO) in running an efficient and effective Revenue Organization. This role is essential to optimize our end-to-end revenue management model and improve commercial KPIs such as pipeline growth, conversion rates, deal size, and margin.

You will operate in an international context, collaborating with colleagues across 8 countries and managing a support team in India. This position is based in Bangalore, India.

Scope of work:

As Commercial Office Lead, your core objective is to excite, enable and empower the people within our Revenue Organization by:

• Setting up and running a governance model for the CRO to steer performance.
• Defining and continuously improving the Revenue Management Operating Model, connecting Marketing, Sales, Delivery, and Finance.
• Ensuring our CRM (HubSpot) supports this operating model with accurate, actionable data.
• Managing the bid office and sales support team based in India.
• Continuously assess the maturity of our Revenue Management capability.
• Act as the linking pin between marketing, sales, delivery, and finance.
• Facilitate and participate in progress, pipeline, forecast, and status meetings.
• Ensure timely and accurate reporting of commercial performance.
• Monitor compliance with commercial policies (contract management, deal closure, margin management).
• Support bid management and process optimization for large deals and RFPs.

We ask

• A proven track record of building and leading Commercial or Revenue Management Offices that directly improve CRO performance.
• Strong project management and leadership skills in international settings.
• Excellent collaboration skills across disciplines and cultural contexts.
• Experience managing remote teams, preferably in India.
• Strong understanding of commercial processes and CRM systems (HubSpot preferred).
• Fluency in English (spoken and written).

What’s in it for you

• Competitive salary
• Provident fund
• Employee health insurance
• 24 days of annual leave
• Modern laptop
• Internet, transportation and phone allowance
• A modern, flexible, and multicultural workplace at an innovative and global company
• Ambitious and kind colleagues from all over the world

Our culture

Working at Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, diverse hackathons, drinks and inspiring knowledge sessions (check out our Instagram page!).

Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.

About Plat4mation

We are a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.

Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.

Interested?

Do you accept the challenge? Do you think you fit the profile described above and have we made you enthusiastic? Please send your CV and motivation letter to careers.india@plat4mation.com or apply directly by filling out the form below.