928 Collections Process Jobs - Page 37

Required Fresher/Experience Min HSC pass out Salary: Rs 11,000 TO 16,000 inhand+Incentive Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Perks and benefits Attractive Incentives and Joining Bonus.

Process:- Loan Recovery Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand+Incentive Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Revati :- 7756839865 Perks and benefits:- Incentives and growth opportunities.

Must be from Oil & Gas- Manager & Senior Manager NEED ONLY CANDIDATES WITH CORE O2C PROFILE BOTH SHOULD HAVE EXPERIENCE INTO TEAM HANDLING Manager 8+ Years of EXP Upto = 13 LPA Senior Manager 10+ Years of EXP Upto = 18 LPA US Shifts / WFO Required Candidate profile Must have:- O2C Exp Handling Large Teams Must be from Oil & Gas WhatsApp Resume to Karan - 8700317787 ( DONT CALL ) & Mention O2C Collections OIL & GAS

Process:- Collection X Bucket Work From Office Shifts Timing: - Day Shift Preferred candidate profile SBI Dhruva Qualification - GRADUATES Experience - 6 months collection Experienced Salary - 16.5k in hand + CTC Shift timing - 8 am to 8 pm (any 9 Hrs shift) 1 Rotational Weekly off. Working days - 6days Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Vaishnavi :-7796426971

**Interested candidates Please share their resumes jaya.kumari@provana.com ** Job Location: Noida Sector-2 Salary up to: 32K - 40K (in hand) + PF + 8K allowance (5K Travel Allowance + 3K Attendance Bonus) Mode: WFO Incentives + Meal+ OT 5 Days Working (with 2 rotational Week offs) Requirements: • Graduate/Undergraduate can apply. • Minimum 6 months experience for US 1st/3rd party / legal collections • Should be willing to work in US Shifts • Excellent verbal / written communication skills You will be responsible for • Responsible for interacting with the customers of our clients over the phone, web and voice- mail. • Planning the course of action to fully recover outstanding debt from the customers. • Updating the data and the information about the clients in the respective CRM systems. • Scheduling the payments with the debtors. Please share your resume on WhatsApp at 7303866727.

NOIDA For International Project - We need a minimum of 1 year of on-papers Experience in International Process only Preferably from US Sales/Collections background Excellent communication required (V6) Salary upto 42K (ITS DEPENDS ON INTERVIEW)

Identifies delinquent accounts, works with customers to facilitate receivables, assists clients in resolving questions and problems with invoices. Collaborate with the Client Services Dept to settle collections issues & finalize credit/debit memos. Required Candidate profile Graduate with 3-4 years of collections experience Must have Workday experience Good Communication Must be comfortable with US Shift

Average communication required Marathi And Hindi HSC Freshers are welcomed Location: kapurbavadi junction, Majiwada Thane (w)- 400607 Age 18 to 35 Male and Female both can apply Required Candidate profile Min qualification - HSC - Having basic Knowledge on Customer Service. - Day shift.

Greetings from TP!! Designation: Team Lead Location: Hyderabad Requirement: 1. Minimum qualification of Graduation (any discipline) 2. Candidates should have at least 1 year of experience as a Team Lead in Banking Collection process 3. Should have proficiency in any of the languages: Tamil/ Telegu/ Malayalam/ Kannada 4. Candidates should have a good understanding of the roles and responsibilities of the position. Shifts: 6 days working rotational shifts and week off Please share your resume at amanchi.suhane@teleperformancedibs.com Please feel free to refer a friend or a Colleague

SUMMARY Consumer Lending JD Role:- Default Servicing and Management Specialist Location :- Chennai Notice :- Immediate to 30 Days Shift time :- Night Shift Experience:- SPE - 2-6 Years SME - 5-8 Years Skills required : We need candidates with experience in US consumer lending, including US cards or banking. US Consumer Lending - there are personal loans, educations loans, Auto loans anything non secured loans,Serving and Default servicing. Job Summary: As a Default Servicing and Management Specialist, you will be responsible for handling various aspects of default servicing and management for our client's US Consumer Loan business. This role involves working closely with the client's systems and processes to ensure accurate and timely updates related to bankruptcy, legal invoices, document management, repossession, judgment rescheduling, and lawsuit management. The ideal candidate to have experience in loan servicing, customer interaction, and legal procedures associated with loan defaults. Key Responsibilities: Collaborate with legal teams, recovery agencies, and stakeholders to resolve defaulted accounts. Support the collections process by reviewing accounts and providing recommendations for collection strategies. Work with repossession teams to recover assets (e.g., for auto-secured loans) as needed. Track borrower bankruptcy filings and update account statuses. Assist in preparing necessary documentation for legal proceedings related to default loans. Ensure all system records are accurately updated to reflect the latest status of default accounts. Maintain proper documentation for all account actions and communications. Generate reports on default loan statuses, settlements, and recovery efforts. Ensure compliance with relevant regulations and internal policies in all default servicing activities. Requirements Skills Required Fundamental understanding of loan delinquency, foreclosure, bankruptcy processes, and recovery strategies. Efficiently manage a portfolio of default loans, ensuring timely follow-ups and actions. Experience working with loan management systems to update and track defaulted loan accounts. Strong attention to detail and accuracy Excellent communication skills, both written and verbal Ability to work independently and manage loan portfolios Strong organizational and time management skills Flexible working hours required to accommodate different time zones of the employer Applies analytical skills to quickly and efficiently resolve any customer issues Maintain high-quality customer service standards Meet productivity and quality targets Collaborate with internal teams and external agencies to resolve account issues experience, including knowledge of foreclosure, bankruptcy, and consumer loans

Roles and Responsibilities Lead a team of collection agents in achieving monthly targets and KPIs. Monitor and evaluate individual and team performance using key metrics. Provide coaching, feedback, and training to enhance performance and ensure compliance. Handle escalated calls and resolve customer issues effectively. Generate performance reports and deliver regular updates to management. Ensure adherence to company policies, regulatory standards, and client expectations. Collaborate with quality assurance and operations teams to improve processes and efficiency. Requirements: Minimum 2 - 3 years of experience in US Collections (Voice Process), with at least 1 year in a team leadership role. Excellent verbal and written communication skills in English. Strong understanding of FDCPA and other US collections regulations. Proven track record in team management and achieving targets. Ability to work in a fast-paced, target-driven environment. Proficiency in MS Office and call center tools/software. Preferred Qualifications: Experience with third-party collections (B2C or B2B). Prior experience working with US clients. Leadership training or certification is a plus. Interested candidates can share their resume to Sadhika at 9811174195.

Role & responsibilities : Requirement - Should have experience in managing tele-collection Team from any NBFC in loan segment Team should be doing EMI followups Should be stable Immediate joiner will consider Should be graduate Interview Mode - F2F Interview round - 2 round of interviews for Gurgaon Branch Locations - Gurgaon Sec-44 Preferred candidate profile - Team handling expereince is must for this role Interested candidate can share your updated resume or any reference on this whats app no -8851570515

Urgent hiring for International Voice Process...! Mention "Reference Banani" on your resume when you come for walk-in interview.. Contact HR - 7044219047 Email - banani.karmakar@marketstar.com Job Description: Role: International voice process (Account Strategist.) Experience: Fresher to Experience. CTC: 3LPA to 4.5LPA Flexible to shifts Two-way cab facility Incentives Night shift allowance Key Responsibilities & What will you need to succeed in this role? -Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. -Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. -Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. -Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. -Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. -Develop and maintain subject matter expertise on client's marketing solution offerings. -Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. -Provide updates to the management team on your pipeline and sales forecast objectives and key results. -Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. -International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. -Agility. -Ability to multitask & Collaborate. -Customer centricity. -Objection Handling. Stakeholder Management. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately Regards, Banani Karmakar 7044219047 banani.karmakar@marketstar.com

Role & responsibilities Manage end-to-end OTC collections activities for insurance clients/accounts. Follow up with insurance companies or third-party payers on unpaid or underpaid invoices/claims. Reconcile accounts receivable and ensure timely posting of cash, adjustments, and write-offs. Investigate and resolve payment discrepancies, denials, and short payments. Work collaboratively with internal stakeholders (Billing, Customer Service, Finance) to resolve issues. Maintain accurate records of collections activities, disputes, and resolutions. Generate and analyze aging reports to prioritize collection efforts. Ensure compliance with industry standards and HIPAA regulations. Meet or exceed monthly collection and DSO (Days Sales Outstanding) targets.

Responsibilities: Manage debt recovery through field collections Implement credit collection strategies Oversee loan recoveries Collect overdue payments from customers Follow payment recovery process WhatsApp 9315987720

Required Fresher/Experience Min SSC pass out Salary: Rs 11,000 TO 16,000 in hand Age - 18 to 35 Basic Knowledge of computer Language- Marathi, Hindi, required Average English. Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Perks and benefits Attractive Incentives and Joining Bonus.

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 12k in hand + incentives Experience- Upto 16k in hand + incentives. Required Candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. Rounds of interview : HR, Ops. To schedule your interview Call or send your CV through WhatsApp HR Dhanashree :- 9765799435 Perks and benefits Career Growth With Good Incentives.

Hi Connections, Hiring Senior Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate, Open to shifts Minimum : 2 years exp in Collections Preferred Location: Tamil Nadu, Bangalore, Hyderabad, Bhopal, Mumbai, Kochi 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com

Dear Candidate, Greetings from Baroda Global Shared Services Limited (BGSSL)!!! ***WE ARE CURRENTLY HAVING OPENING FOR ASSISTANT MANAGER - BPO OPERATIONS FOR COLLECTIONS PROCESS*** Position: Assistant Manager - BPO Operations Location : Vadodara (GJ) Experience : 4 - 7 years Job type : Full - time (WFO Roles and Responsibilities : Responsible for managing and undertaking collections process for debt allocation that have been assigned. Regularly track the portfolio for the assigned area (DPD Wise, Bounce Flag Wise and Balance band Wise). Focus on assigned Zone and Regions. Regularly follow-up with the default High Value customers. Maintaining data for collection process, MIS reports, reviewing of collection feedback on daily, weekly and monthly basis. Maintaining Quality score as per the given targets. Provide guidance, coaching and support to team leader and tele-caller to improve their performance. Delivery required manpower and maintained attrition and shrinkage as per the given targets. Identify and implement best Dialer and Data Strategy for utilization to improve agent productivity and collection outcomes. Preparing power point presentation for MBR. Experience Required : Tenure : Minimum 4 years of experience in ' collection process' and 1 year of on paper experience as Assistant Manager in collection. Working Experience : In depth experience in managing tele collection in Mortgage/Unsecured/MSME loans collections. MS Excel : Proficiency in excel for analysing and maintaining data. Strong Communication Skills : Ability to communicate with client and team to ensure smooth operation. Power Point : Experience in preparation power point presentations for MBR and another task. Interested candidates may send their updated resume to: harshavardhan.date@bgss.in & kapil.gautam@bgss.in Regards, HR Team - BGSSL

The role holder is responsible for meeting the target assigned for the portfolio and vendor managed. Key responsibilities include achievement of set targets along with 100% process adherence. Collection Manager/ Agency Manager to ensure that the vendor adheres to the regulatory norms & process requirements which have been communicated as a part of COC/ agreement during empanelment. Ensure 100% allocation of the portfolio allocated for field coverage & payment follow up Ensure adequate workforce is deployed by the vendor for field coverage of accounts allocated across pin codes/ geographies Field workforce has to be DRA Certified as per regulatory norms All resources managing YBL portfolio have to have valid YBL ID cards & receipt books issued All payments collected on field to be deposited/ applied within the TAT Timely communication on targets across portfolio parameters of resolution, rollback & normalization to Agency proprietor & agency manager Ensure achievement of Resolution, Rollback/ Normalization targets assigned on the portfolio allocated are achieved Timely submission of used receipts & ensuring payment application within the approved TAT. Receipt reconciliation to be done within the approved cut off date Start of month audits to be conducted to ensure 100% process adherence. Any abbreviations to be reported to location head/ RCM as appropriate Field follow up to be updated in DCR & trails to be sent to Central Team for updation in V+ for all cases referred/ allocated Communication on pickups for accounts where pickups have been generated Ensure vendor payouts are timely raised & commission is subsequently paid to vendors Agency to operate within the regulatory framework with 100% compliance of regulatory norms Direct field follow up on difficult cases by Agency Manager along with agency proprietor/ agency supervisor for personal traction of high risk accounts. Ensure necessary investigation of complaints received across channels are shared post necessary review to prevent any reputational/ financial loss for the Bank. Identify & recommend cases where Legal recourses need to be sought & ensure legal coverage of all accounts allocated as appropriate Ensure regular exchange with agency proprietor on key deliverables & process norms on any variance/ process gap Ensure quality resources are hired & deployed by agency proprietor on YBL portfolio Ensure regular agency visits & review with field team Ensure there is no financial/ non-financial exchange with any third party (customer/ agency resources etc) All communication to the agencies to be sent only on registered email id Ensure all customer interactions are updated in DCR for future reference Ensure all customer issues involving judicial bodies are highlighted to all internal stake holders (Legal/ Compliance) Ensure rightful representation of the Bank in any customer/ third party interaction Timely closure of receipt reconciliation & providing confirmation on data destruction Minimum Qualification : Bachelors degree in any field Master’s degree preferred Experience : Minimum of 2 years of work experience in collections

Responsible for generating sales and leads by making outbound calls to potential customers and also answering inbound calls Interact with customers over a call with strong communication Engaging with potential and existing customers Required Candidate profile Qualification: Min 12th to Any Graduate Languages: Tamil, Telugu, Kannada, Hindi, Malayalam Location: Chennai Contact HR Chaitanya: 8019247847 Fresher & Experienced Need immediate joiners Perks and benefits ESI, PF,INCENTIVES AVAILABLE

Management Level 5 Finance and Accounting Process works on accounting processes from across the world. The team has an active participation in the corporate drive for process standardization and enhancements, which has resulted in higher efficiencies, uniformity of accounting practices and quality & consistent management reporting. We Offer As an employee with Maersk you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations. We arent all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side. As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance. Key Responsibilities Leads a high performing team of KC AR Managers responsible for end-to-end execution of AR activities and fulfilment of KPIs for a set of Global Key Client Verticals. Proactively engages with relevant stakeholders to provide visibility of outstanding receivables and establish needed partnerships to fix issues structurally, holding relevant functions accountable for the implementation of required solutions. Drive & develop efficient processes, challenge the status quo and strive for automation opportunities working closely with FPO / PPO as needed. Partners and guides Implementation teams during planning phase of new product being launched, or contract renewal phases. Leads and inspires their team in line with company values and company people development philosophy. Is a trusted business partner to the Regional Heads of OTC in delivering regional ROFO targets on Receivables metrics and Controls compliance. Who are we looking for? Bachelor's degree holder, preferably in Finance or Economics. Minimum of 10 yrs. in B2B Collections/ Accounts Receivable with proven people management experience. Work experience in shipping and logistics. Excellent communication and storytelling skills. Lean & Six Sigma trained is a plus. Adaptable, innovative & results orientated. Resolve difficult situations with ease and good negotiation skills. Drive change and improvement. Able to influence without authority. Able to think critically and able to solve complex problems leveraging technology. Able to work with remote teams across multiple timezones.

What is BrightChamps? A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals. What is this role about? We are looking for an experienced Manager - Pre-Sales with a strong background in US telephony products, processes, and regulations. This role requires an analytical mindset, the ability to understand customer requirements, and a deep knowledge of telephony laws to provide tailored solutions and drive business growth Key responsibilities: Lead pre-sales activities for US telephony solutions, including requirements gathering and solution design. Analyze customer data and industry trends to create customized proposals and solutions. Ensure compliance with US telephony laws and regulations in all pre-sales efforts. Collaborate with sales, technical, and product teams to deliver compelling presentations and demos. Develop and maintain pre-sales documentation, including RFPs, proposals, and presentations. Support the sales team in negotiating and closing deals by providing technical expertise. What will make you fit for the role Prerequisites: 4-5 years of pre-sales experience, preferably in the telephony industry. Strong understanding of US telephony products, processes, and regulations. Proven ability to analyze data and provide actionable insights. Excellent communication, presentation, and customer-facing skills. Proficiency in data analysis tools (Excel, SQL, BI tools) and presentation software. Mandatory experience in collection, retention, lead generation chahiye Join a dynamic team of professionals in the edtech industry by applying for the BrightCHAMPS Manager - Pre Sales position today! Office Location - First floor, 36/6, Hustle Hub Tech Park No 7(HHTP7), Somasundarapalya Main Rd, Haralukunte Village, Sector 2 HSR Layout, Bangalore, Karnataka 560102

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the respective center. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the MIS for the aligned process Responsible for the training deliverables) for the aligned process only Any additional project that the function would carry out which would facilitate training and re skilling. This could change from quarter to quarter, like development of e-learning modules, SAP initiative etc. Collection Trainer 8977713990 Krsha.Satish@digitide.com

Process:- Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary: 11,000 To 16,000 Inhand Shift Timing-9:30am-6:30pm Required Candidate profile"- Qualification: Min HSC Fixed Sunday week off -To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Revati :- 7756839865 Perks and benefits:- Incentives and growth opportunities.