Role & responsibilities We are hiring for International BPOs for voice process only, catering to the US and UK markets in Customer Service, Sales, and 3rd Party Collections (inbound and outbound). Preferred candidate profile Handle inbound and outbound customer inquiries via phone in a timely and professional manner. Provide solutions to customer issues, complaints, and queries with high customer satisfaction. Undergraduate and Graduate freshers can also apply Minimum 6 months experience required in International voice process. Excellent Communication skills. Perks and benefits Competitive Salary Package Lucrative Incentives Uncapped incentives Captive Unit Both side cab facilities 5 days working & 2 days rotational off For more details call ANUSHKA - 7669711991 (HR)

Eligibility Minimum 6 months experience in Sales or Upselling . Role & responsibilities Assisting customers with product and service related queries. Providing accurate resolution on time. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Excellent communication skills required with empathetic attitude for the customers. Preferred candidate profile Any Graduate fresher can apply. Excellent English communication skills required. Should be comfortable working in Night shifts and rotational week offs. Perks and benefits Both Side cabs Lucrative Incentives 5 days working For more details contact Sanjukta - 9811174183

Role & responsibilities Assist US based clients regarding product and service related queries over the call. Ensure to meet monthly sales and upselling targets. Ensure client is met with timely resolution. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Preferred candidate profile Candidate must have Excellent Spoken English skill. Grad/Undergrad with min. 6 months of experience in International process. Fresher with any Graduation is eligible Should be comfortable with Night Shifts (US Shifts rotational) Perks and benefits Both Side Cabs 5 days working Lucrative Incentives For more details contact Sanjukta - 9811174183

Role & responsibilities Assist international clients regarding product and service related queries. Ensure client is met with timely resolution. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Preferred candidate profile Candidate must have Excellent English communications skill. Grad/Undergrad both eligible. Candidates with graduation in English is preferred. Should be comfortable with Night Shifts (US Shifts rotational) Perks and benefits 5 days working Incentives For more details contact Shreya - 7669341909

Role & responsibilities Assist international clients regarding product and service related queries over the call. Ensure client is met with timely resolution. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Preferred candidate profile Candidate must have Excellent Spoken English skill. Freshers, Undergrads and Grads all are eligible. Should be comfortable with Night Shifts (US Shifts rotational) Perks and benefits Both Side Cabs 5 days working Incentives For more details contact Sanjukta - 9811174183

Role & responsibilities Handle inbound and outbound voice interactions with advertisers under the Google Kickstart Program. Guide clients on ad optimization strategies including keyword selection, bidding strategies, and campaign structuring. Manage performance marketing campaigns and deliver insights for improvement. Assist with troubleshooting account and billing issues. Provide consultation on improving return on ad spend (ROAS). Maintain high-quality standards in every customer interaction. Preferred candidate profile 1+ years of experience in Google Ads account management, digital marketing, or a related voice process. Familiarity with SEO, SEM, bidding strategies, and campaign optimization. Strong communication and client-handling skills. Must be comfortable working in a voice-based profile. Available to work in a regular day shift (9 AM 6 PM). Both side cab facility provided. Immediate joiners preferred. For more details call (Shreshtha- 7669211991) Email id- shreshtha@expertstaffingsolutions.in

Roles and Responsibilities Help create & implement PPC strategies including keyword research and analysis. Manage and optimize existing PPC campaign. Perform daily account management and of pay per click accounts on Google Google Ads, Yahoo, Bing and other search platforms for a variety of clients Provide creative copy suggestions and graphical ad templates. Assist in the management of Display network placement lists on Google Ads and through other contextual advertising platforms. Provide creative copy suggestions and graphical ad templates. Support the generation new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives. Keep pace with search engine and PPC industry trends and developments. Monitor and administer web analytics dashboards, reports and key reporting tools, and highlight key areas in accordance with client goals Eligibility Graduates only Minimum 1 year of experience in Digital Marketing & Google Ads Benefits Salary upto 41k in hand Attractive incentives Day shifts Both side cabs Interested candidates can share their CV on (8477000115) or tanya@expertstaffingsolutions.in

Roles and Responsibilities Lead a team of collection agents in achieving monthly targets and KPIs. Monitor and evaluate individual and team performance using key metrics. Provide coaching, feedback, and training to enhance performance and ensure compliance. Handle escalated calls and resolve customer issues effectively. Generate performance reports and deliver regular updates to management. Ensure adherence to company policies, regulatory standards, and client expectations. Collaborate with quality assurance and operations teams to improve processes and efficiency. Requirements: Minimum 2 - 3 years of experience in US Collections (Voice Process), with at least 1 year in a team leadership role. Excellent verbal and written communication skills in English. Strong understanding of FDCPA and other US collections regulations. Proven track record in team management and achieving targets. Ability to work in a fast-paced, target-driven environment. Proficiency in MS Office and call center tools/software. Preferred Qualifications: Experience with third-party collections (B2C or B2B). Prior experience working with US clients. Leadership training or certification is a plus. Interested candidates can share their resume to Sadhika at 9811174195.

Role & responsibilities telecom sales campaign for Noida location, need candidates with excellent comms 1 year sales experience. Preferred candidate profile inetrnational voice experience required telecom experience

Role & responsibilities Handle end-to-end accounts receivable (AR) for US healthcare clients. Work on claim denials and rejections from insurance companies. Initiate calls to insurance providers to obtain claim status and resolve denials. Work in compliance with HIPAA regulations. Update billing systems and provide accurate documentation after each interaction. Follow up with insurance companies to track unpaid claims. Meet performance metrics such as call quality, turnaround time, and accuracy. Preferred candidate profile Minimum 1 year of experience in international voice process, specifically in US Medical Billing. Sound understanding of US healthcare processes, insurance policies, and denial management. Strong verbal communication skills and ability to handle US clients over the phone. Comfortable with 24x7 rotational shifts. Immediate joiners preferred. For more details call (Shreshtha- 7669211991) Email id- shreshtha@expertstaffingsolutions.in

Roles and Responsibilities Handle patient accounts receivable calls to resolve billing issues, negotiate payments, and ensure timely collections. Process medical bills accurately and efficiently using US healthcare systems and processes. Manage denial management by identifying root causes of denials, appealing denied claims, and reducing write-offs. Provide excellent customer handling skills to patients, insurance companies, and internal stakeholders. Maintain accurate records of all interactions with customers in CRM software. Eligibility Graduates only Minimum 1 year of Accounts Receivable experience Comfortable with 24*7 rotational shifts Benefits Salary upto 45k in hand Attractive incentives Interested candidates can share their CV on (8744000115) or tanya@expertstaffingsolutions.in

Join international BPO to deliver top-notch customer support. Key Responsibilities: Handle inbound/outbound calls with a focus on customer satisfaction. Assist customers with inquiries and issues. Resolve customer queries efficiently and maintain accurate records. Requirements: Graduate/Undergraduate fresher Excellent communication skill. English is mandatory Perks: Competitive salary with performance based incentives. Both side cabs 5 days working US shift/ Night shift Apply now and grow Drop your CV or call (SHREYA- 7669341909) or (SANJUKTA - 9811174183)

Job Title: Financial Planning Specialist Voice Process (Night Shift) Location: Noida Experience: 1-5 Years Shift: 8:00 PM 4:30 AM (Night Shift) Job Description: We are looking for candidates with excellent communication skills and a solid understanding of financial planning to support global clients via voice-based interactions. This is a high-impact role in the wealth management space. Key Skills: Voice Process – International Financial Planning, Wealth Management Mutual Funds, Stocks, Bonds, Debt & Equity Strong interpersonal & communication skills NCR-based candidates preferred Perks & Benefits: 2-way Cab (Pickup & Drop) Medical Insurance Coverage Annual Performance Bonus Global work environment with growth opportunities Apply now and drop your CV ( Shreya-7669341909)

Interested candidates can directly share their resumes over whatsapp on 7669924141 Role Overview: Serve as the primary point of contact for customers via phone, addressing inquiries, resolving issues, and ensuring a positive experience. Key Responsibilities Handle inbound and outbound customer calls professionally. Address and resolve customer queries and complaints promptly. Maintain high customer satisfaction levels. Meet performance targets and KPIs Perks and Benefits Both side cabs Good incentives Interested candidates can directly share their resumes over whatsapp on 7669924141

We are looking for a highly motivated and results-driven individual to join our team as a Google Ads Specialist. The ideal candidate should have hands-on experience in managing and optimizing Google Ads campaigns to drive results and achieve business goals. Key Responsibilities: Plan, execute, and optimize Google Ads campaigns across Search, Display, and other platforms. Conduct keyword research and competitor analysis to improve campaign performance. Monitor and analyze campaign performance metrics and suggest improvements. Create compelling ad copies and landing page suggestions to increase click-through rates and conversions. Manage budgets and adjust bids to gain better ROI. Provide regular reports on campaign performance and insights to stakeholders. Requirements: Proven experience in managing Google Ads campaigns. Strong analytical skills and the ability to interpret campaign data. Knowledge of Google Analytics and other related tools. Excellent communication and teamwork skills. Certification in Google Ads is a plus. Benefits: Both-side cabs provided Saturday and Sunday fixed off Interested candidates can connect to (Sadhika - 9811174195)

The candidate will be responsible to work with a dedicated advisor/ a team of financial advisors and staff to help provide outstanding service to our clients. It will assist in managing and organizing office workflow with an emphasis on creating and delivering a unique client experience that defines and differentiates advisors practices. This position will consistently follow high standards of business and professional ethics and legal regulatory requirements when dealing with others and/or performing work activities. Role & responsibilities Assist financial advisors in servicing clients including preparing basic financial plans, conducting investment research and completing trades and transactions. Prepare and summarize client meetings by scheduling and confirming meetings, create the agenda and summary of meetings and provide necessary follow-ups. Prepare and ensure new business paperwork successfully submitted which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance/ annuity applications and coordinate rollovers. Prepare for and coordinate marketing events which includes creating marketing compliance documentation. Provide general administrative duties such as answering the advisors phone, process expense management reports, prepare routine client correspondence, set up of client files, copy and new business correspondence and alerts. Assist advisors in increasing their social media presence (Facebook & LinkedIn) with relevant and timely? Help clients in enrolling/ servicing on various Ameriprise tools Preferred candidate profile Graduate in finance discipline (0- 1year experience or 1year diploma is preferred) Candidate should be comfortable working in night shifts. Excellent communication skills are mandate. Basic understanding of MS power point, MS Excel and MS Word. Exposure to financial products like mutual funds, insurance, retirement services, etc. would be an added advantage. Ability to meet strict timelines per the agreed SLAs for advisor practices. Perks and benefits Hybrid Work Model (2days work from home/3 days work from office) Both side cabs Fixed Night Shifts For more details, please contact Anjali at 7669411991 or anjali@expertstaffingsolutions.in

Role & responsibilities Has to interact with international customers solve their queries regarding to their telecom issues excellent communication should have good knowledge about telecom ( wifi , routers etc ) technical support candidates are also eligible Preferred candidate profile excellent communication should have relevant experience from technical background For more query kindly connect Akshita (9999765727)

We are looking for an experienced and customer-focused Contact Center Specialist to join our dynamic team. The ideal candidate will have a minimum of 1 year experience handling international voice processes and a passion for delivering excellent customer service. Key Responsibilities: Handle inbound and outbound customer calls from international clients Provide accurate, valid, and complete information to customers Resolve customer queries and complaints efficiently and professionally Maintain high levels of customer satisfaction and quality standards Key Requirements: Minimum 1 year of experience in an international voice process (BPO / Contact Center) Excellent communication skills in English both verbal and written Ability to handle pressure and multitask in a fast-paced environment Basic computer knowledge and familiarity with CRM tools is a plus Strong problem-solving skills and a customer-centric mindset Perks & Benefits: Competitive salary and performance-based incentives Health insurance & employee wellness programs Learning and career growth opportunities Dynamic and supportive team culture Hybrid Shift Module & Cabs If Interested do reach Anam at 9205989466 or email us at anam@expertstaffingsolutions.in

For further Detail Aneesh - 9205989467 Job Role: We are hiring experienced candidates for an international BPO voice process. This is a work-from-home opportunity strictly for candidates based in Delhi and Gurugram with immediate availability . Key Responsibilities: Handle international customer queries efficiently via calls. Maintain high levels of customer satisfaction. Ensure adherence to process compliance and quality metrics. What We Offer: Competitive salary: Up to 28,000 in-hand . Attractive performance-based incentives . Permanent WFH opportunity. Supportive and inclusive work culture. For further Detail Aneesh - 9205989467

Interested candidates can send their resume to 7669924141 or apply directly at the job post. Job Title: Customer Support Associate (Fresher/Experienced) Project: Logistics Location: NOIDA SECTOR 135 Job Summary: We are hiring freshers for an exciting opportunity to work on LOGISTICS process. As a Customer Support Associate - Voice Process , you will be the first point of contact for customers, providing assistance with queries, bookings, and support related to cruise services. Key Responsibilities: Handle inbound and outbound voice calls to assist customers with their cruise-related queries Provide exceptional customer service and resolve issues promptly and professionally Update customer information accurately in the system Eligibility Criteria: Qualification: 12th Pass / Any Graduate / Undergraduate Experience: Fresher and Experienced both are eligible Excellent Communication Skills in English (spoken and written) Willingness to work in rotational shifts (including night shifts) Basic computer knowledge and typing skills What We Offer: Attractive salary package with performance-based incentives Opportunity to work with a globally recognized brand Friendly and inclusive work environment Career growth and internal job mobility Shift: Rotational (24/7 including night shifts and weekends) Mode of Work: Onsite How to Apply: Interested candidates can send their resume to 7669924141 or apply directly at the job post.