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Tata Capital
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Collection Manager - Consumer Durables and Two Wheeler - Flows

Collection Manager - Consumer Durables and Two Wheeler - Flows

Tata Capital

2 - 7 years

11 - 15 Lacs

Guwahati

Posted:3 days ago| Platform:

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Skills Required

collection management auditing financial services budgeting collections debt collection credit collection debt recovery recovery sales delinquency management recovery management recovery operations consumer durables vendor debt management npa

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Collection Manager to join our team in Guwahati. The ideal candidate will have 2 to 7 years of experience in collections, preferably in the banking or financial services industry. Roles and Responsibility
Achieve collection targets while ensuring adherence to SOPs and legal norms.
Handle collections for assigned areas, focusing on resolution, flows, credit cost, and roll rates.
Ensure NPA''s are within assigned budgets and minimize them through active efforts.
Increase fee income/revenue and develop initiatives to control vendor payouts.
Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers.
Track and control delinquency, focusing on non-starters and building relationships with key clients.
Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines.
Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA.
Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts.
Ensure compliance with all Audit/Regulatory bodies and company policies and procedures.

Job
Post Graduate or Graduate in any discipline.
Minimum 2 years of experience in collections, preferably in banking or financial services.
Possess strong knowledge of auditing, budgeting, compliance, customer satisfaction, and legal guidelines.
Demonstrate excellent communication and interpersonal skills, with the ability to build relationships with key clients.
Exhibit strong analytical and problem-solving skills, enabling detailed account level reviews of high-ticket accounts.
Ability to work in a fast-paced environment and meet deadlines is essential.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

3763 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Collection Manager - Consumer Durables and Two Wheeler - Flows