1636 Cmdb Jobs - Page 31

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of applications and enhancing user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and analyze requirements.- Design and develop applications based on business process and application requirements.- Ensure the applications are scalable, secure, and user-friendly.- Perform code reviews and provide feedback to improve application quality.- Troubleshoot and resolve application defects and issues.- Stay updated with the latest industry trends and technologies.- Assist in the testing and deployment of applications.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).- Strong understanding of IT service management processes and best practices.- Experience in designing and implementing ServiceNow CMDB solutions.- Knowledge of ServiceNow modules such as Incident Management, Change Management, and Problem Management.- Experience in integrating ServiceNow with other systems using APIs.- Good To Have Skills: Experience with ITIL framework.- Familiarity with Agile development methodologies.- Knowledge of JavaScript and HTML/CSS for ServiceNow customization. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow Configuration Management Database (CMDB).- This position is based at our Thiruvananthapuram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Performance Measurement Analysis and Improvement Good to have skills : Business Intelligence (BI) Reporting Tools, Infrastructure Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a results-driven professional with hands-on experience in Power BI and ServiceNow Performance Analytics, and a solid grasp of service management frameworks. The role involves driving support unit activities, managing diverse stakeholders, and proactively resolving service-level issues. Strong analytical, communication, and interpersonal skills are essential for collaborating across teams and geographies. Attention to detail, decisiveness, and the ability to work under pressure are key to success in this role. Roles & Responsibilities:-Develop and maintain dashboards and reports using Power BI and ServiceNow Performance Analytics to support business insights and decision-making.-Manage and drive service support activities across contracts while ensuring adherence to service management processes and escalation protocols.-Collaborate with cross-functional teamsincluding analysts, process owners, and technical expertsto address service level issues and implement improvements.-Analyze data using statistical and analytical principles to identify trends, potential issues, and opportunities for process optimization.-Maintain clear documentation, communicate effectively with stakeholders, and foster strong working relationships across teams and geographies.-Anticipate challenges, respond calmly under pressure, and influence outcomes through strong interpersonal and problem-solving skills. Professional & Technical Skills: - Must Have Skills: Hands on experience related to reporting tools like PowerBI & Service Now Performance analytics- Good To Have Skills: Understanding and knowledge of all service management processes and frameworksUnderstanding of external and internal stakeholders and corresponding escalation matrixStatistical, numerical and analytical principles and processesAbility to drive and manage activities within the support unit across the contractExcellent oral, written and presentation skillsAbility to bring together and work with a team of people with varied backgrounds - business analysts, technical experts, process owners - to articulate and remedy service level issuesProperly documents and follows through on progress, issues and agreements with othersMaintaining positive and effective working relationships with peers and clients/customersIdentifying and addressing potential issues before they are recognized by othersAnticipating others' reactions when responding to difficult situations and ability to cope well under pressureStrong Interpersonal skills with strong influencing and persuading skillsAbility to work collaboratively across geographiesDecisiveness and meticulous with attention to detail. Additional Information:- The candidate should have minimum 3 years of experience in Performance Measurement Analysis and Improvement.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Configuration Database & CI Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. You can accurately define a client issue and interpret and design a resolution based on deep product knowledge. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Provide timely and effective technical support to clients.- Troubleshoot and resolve system or application issues.- Collaborate with cross-functional teams to enhance system performance.- Document client issues and resolutions for future reference.- Stay updated on industry trends and best practices for continuous improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Configuration Database & CI Management.- Strong understanding of ITIL framework.- Experience in incident and problem management processes.- Knowledge of IT service management tools.- Hands-on experience in configuration management databases (CMDB). Additional Information:- The candidate should have a minimum of 3 years of experience in Configuration Database & CI Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

ServiceNow CMDB,ServiceNow ConnectedOps,ServiceNow CSM,ServiceNow DevOps,ServiceNow FSM,ServiceNow FSO,ServiceNow HRSD,ServiceNow ITAM-HAM,ServiceNow ITAM-SAM,ServiceNow ITOM-Discovery,ServiceNow ITOM-

Amongst ITGP APS Payments & Montique(*) department, the control tower oversees the deployment, animation and provision of incident, problem and change management, in coordination with the global control tower. Within the control tower, change managers are responsible for controlling the quality and compliance of change tickets related to our perimeter, for guaranteeing the change management process is correctly followed and for ensuring the changes are effectively and efficiently shared with all stakeholders. (*) In this case, Montique is related to the banks payment card services. Responsibilities Direct Responsibilities This role demands : Organizing and animating Change Advisory Boards (CAB). Analysing/Auditing Service Now CHG change tickets During the internal CAB, highlighting/challenging the CHG ticket items that are not compliant with the Group/Department guidelines and/or the quality expectations Documenting and sharing the CAB meeting minutes Applying the CAB decisions (validating or cancelling the CHG change tickets) in ServiceNow Sharing with the department CTO the information he needs to present/challenge the changes in the Group CAB meeting. Sharing with the department CTO KPIs and details on our change process Attending the various committees in which the transversal changes of the Group are presented, and analysing the impact of those changes on the assets of our department. Contributing Responsibilities Preparing KPIs on APS deliveries for governance meetings. Technical & Behavioral Competencies The candidate must also have IT general knowledge in order to globally understand what is being said by APS and ITs, especially during CABs The main skills the candidate should have: Ability to listen carefully Ability to clearly formalize/synthetize what is being said Be organized Ability to do proactive follow-ups Detail oriented Client and result oriented Specific Qualifications (if required) : Bachelor degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Client focused Communication skills - oral & written Transversal Skills: Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Analytical Ability Ability to develop others & improve their skills Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

Role is to work on Projects, Enhancements and Defects on ServiceNow framework. Must have experience on ServiceNow ITSM area. Responsibilities Direct Responsibilities Automate and support an expanding and maturing ServiceNow environment. Working knowledge of Incident, Problem, Service Request, Change, Knowledge, Service Portal, and CMDB. Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow. Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting. Analyzes the User Requirements provided by the Product Owners or BAs, challenges the proposed needs, brings proposals that aim at the standard use of the product and the implementation of the 'best practices. Collaborate with the PO, provide estimates of effort and time, Identify risks and dependencies. Identifies and proposes solutions to optimize, fine-tune and simplify the application. Contributing Responsibilities Training, Mentoring and Coaching user community on the Use of ServiceNow. Technical & Behavioral Competencies Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST). Experience with JavaScript, XML, HTML, Single Sign-On technologies, SQL relational databases. Knowledge of ITSM ServiceNow best practices, including ITIL V3/V4. Strong problem solving, decision-making, and analytical abilities. Strong written and verbal communication skills. Specific Qualifications (if required) Bachelor degree or equivalent working experience in computer-related field or equivalent work experience. 2-4 years of experience as a ServiceNow Developer (latest platform version). Certified ServiceNow Administrator certification mandatory. ServiceNow Certified Application Developer preferred. ITIL V3/V4 Foundation Certification preferred. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to understand, explain and support change Ability to develop others & improve their skills Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 2 years Other/Specific Qualifications (if required) -

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Workday Prism Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Mandatory to have Mandatory Skill Related certification15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead design discussions and provide innovative solutions- Conduct regular reviews to ensure project alignment with business goals Professional & Technical Skills: -- Must Have Skills: Proficiency in Workday Prism Analytics, Workday Reporting Mandatory Skill Related certification-Experience in building PDS, DDS and complex reports within Workday.-Strong understanding of Workday data sources and reporting frameworks (Workday Report Writer, Composite Reports, Worksheets, etc.) Experience building reports and analytics in Workday, including use of Prism AnalyticsExperience with Workday Report Writer, Composite Reports and Discovery BoardsFamiliarity with data modelling concepts and transforming large datasets for analysis Experience in at least one end-to-end Workday implementation or Prism Analytics deployment Additional Information:- The candidate should have a minimum of 7.5 years of experience in Workday Prism Analytics- This position is based at our Bengaluru office- A Mandatory Skill Related certification is required Qualification Mandatory to have Mandatory Skill Related certification15 years full time education

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions to meet those requirements.- Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions using best practices and industry standards.- Ensure that ServiceNow ITSM Hardware Asset Management (ITAM) solutions are scalable, maintainable, and meet business requirements.- Provide technical guidance and mentorship to junior team members.- Stay updated with the latest advancements in ServiceNow ITSM Hardware Asset Management (ITAM) and related technologies. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM).- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing ServiceNow ITSM solutions using best practices and industry standards.- Strong understanding of ITIL processes and ServiceNow ITSM modules.- Experience in integrating ServiceNow ITSM solutions with other systems.- Experience in ServiceNow ITSM implementation and migration projects. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM).- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow ITSM solutions.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Business Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions to enhance operational efficiency and effectiveness. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement software solutions to meet business requirements.- Collaborate with cross-functional teams to analyze and understand project requirements.- Conduct code reviews and provide feedback to ensure code quality.- Troubleshoot and debug applications to resolve issues efficiently.- Stay updated with industry trends and best practices to enhance development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Operations Management.- Strong understanding of IT operations management processes.- Experience in designing and implementing ITOM solutions.- Knowledge of ServiceNow platform capabilities and configurations.- Hands-on experience in developing ServiceNow applications.- Good To Have Skills: Experience with ServiceNow Service Mapping. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Operations Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Qualys Analyst --> --> Location, Designation --> LocationGurugram DesignationQualys Analyst Experience7-12 Years Objective Of This Role Qualysglobal infrastructure setup in place for Asset Inventory & Vulnerability management. This global infrastructure setup needs to be maintained & all secure operations, maintenances to be carried out New changes/implementations to be handled. So need at least 2support candidates needed Tasks & Responsibilities Secure operation, maintenance, monitoring, and management of Qualystenant including connected (on-prem hosted cloud)Qualysrelated infrastructure components Close cooperation with Corporate IT, Corporate Security, and Location IT Location Security departments to maintain fullQualysscan and agent deployment coverage in a global changing network environment. supportand train IT staff globally inQualys, to allow them to use the available data to their benefit keep asset inventory related data up-to-date (housekeeping with automation via API) supportroll-out of theQualysagent in new environments supporttroubleshooting Education & Training University degree or equivalent ITIL Azure Fundamentals Technical know-how StrongQualyshands-on knowledge/experience incl.QualysAgent (3y+) Good knowledge in Authentication and Authorization technologies related to Qualys SolidQualysREST-API know-how Experience in setting up and running authenticated scans and key vault usage QualysAgent configuration and management on Linux and Windows Qualysconfiguration and usage in Azure Cloud Scripting and process automation experience withQualys Good to Know General knowledge in Cloud technologies (M365 & Azure) and hybrid infrastructure General knowledge in Endpoint and Network Protection technologies (Anti-Virus, Firewall, IDS, Proxy, WAF, Mail) Experience withServiceNow andQualys- CMDB Sync knowledge of common patching systems like WSUS, Barramundi, Linux Splunk integration and usage ofQualysdata QualysContainer Security Certificate management with Feel Free To Contact Us...!!! Submit

Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany

Hiring fo CMM 5 Level Org.!!Good understand of IMAC & CMDB database and End user computing along with Asset management.1+ years experience in IT with preferable knowledge of HAM with asset IMAC & CMDB Required Candidate profile Designation:IT Asset Management Location:Goregaon,Mumbai Experience: 1 Year Qualifcation: BE, BTech, BSC, MCA, BCOM Mandatory: ITIL Foundation certification snehapawar@peshr.com/7021769496

Design, develop, configure, and implement ServiceNow ITSM modules such as Incident, Change, Problem, Request, Knowledge, and Service Catalog. Develop custom applications and workflows using Flow Designer, Business Rules, Client Scripts, UI Policies, and other platform capabilities. Conduct requirement gathering sessions and workshops with business stakeholders and subject matter experts. Build and support ServiceNow integrations using REST/SOAP APIs and Integration Hub with third-party tools and data sources.

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer. We embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change. With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With a rapid growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product. Requirements We are seeking an experienced and highly skilled Senior Site Reliability Engineer (Sr.SRE) to help ensure the performance, reliability, and scalability of our infrastructure and applications. As an Sr.SRE, you will bridge the gap between development and operations by applying software engineering principles to system administration tasks. You will be responsible for maintaining high availability, automating infrastructure, optimizing performance, and responding to incidents across our production environment.! What will you be doing: Joining our engineering team at Serko, you’ll play a crucial role in developing critical features for our enterprise corporate customers. In this role you will Focus on implementing best practices for monitoring on GCP. Identify & work on GetThere Critical User Journeys (CUJs) and continuously look for toil reduction (automation) Improve health rules & alerts to make system more stable. Performs activities related to the software release process from development to production. Determines tools needed to support system health, monitor system performance, develop and maintain performance monitoring and error tracking operational tools in Google Cloud. Work closely with multiple internal groups, which include Development, System Owners, Incident Management Responsible for creation and/or review of application Change Records (CR’s) Responsible for release and deployment of application CR’s across multiple platforms from integration through production Required Skills: Linux / Unix experience Scripting Abilities – Bash or Python. Hands on experience in Google Cloud Platform (2-3 years). Strong in Google Compute Engine (GCE) Production Application Support. Take On-call rotation as per the team roster including weekends. Experience with building resources in cloud using IaC tools (Terraform or Ansible). Ability to handle multiple projects simultaneously Good Analytical capabilities & troubleshooting skills Good written and verbal communication skills Change Management Experience. Desired Skills: General experience with distributed architecture and/or High Availability Systems. Thorough understanding of container orchestration platform (Kubernetes). Google Kubernetes Engine (GKE) is preferred GCP certification is desirable but not mandatory. Experience working with globally distributed teams. Ability to handle multiple projects simultaneously. Experience working on monitor tools like AppD and define health check dashboard. ITSM/ITIL Experience Preferred Knowledge of Rally, JIRA and/or Service Now Familiar with CMDB repositories SQL Query Skills – basic Oracle or MYSQL Benefits At Serko we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact. Some of the benefits of working at Serko are: Competitive base pay Discretionary incentive plan based on individual and company performance Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways Family medical coverage, Meal coupons, Transport allowances, Mobile & Internet Reimbursement Flexible work policy

Company Description Nexusnow.ai is a global AI-driven consulting and advisory services company, specializing in AI strategy, data analytics, machine learning solutions, and automation. Our team of experts includes AI consultants, data scientists, project managers, and software developers, ensuring deep AI expertise in our clients" digital transformation initiatives. We aim to bridge the global AI talent gap by training and deploying skilled professionals to empower businesses to harness the full potential of artificial intelligence. Role Description This is a full-time on-site ITSM Developer role located in Bengaluru at Nexusnow.ai. The ITSM Developer will be responsible for day-to-day tasks related to computer science, back-end web development, software development, programming, and object-oriented programming (OOP) to drive innovation and achieve operational excellence in AI-driven projects. Job Title: ITSM Developer Location: [Bangalore] Hybrid Office Job Type: [Full-Time] Experience - 3 - 8 years Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Knowledge on Discovery Good ServiceNow platform level skills Strong knowledge on ITSM and CMDB Expert in catalog development Expert in integrations (Flow designers, Integration Hub , APIs) If interested share your CV at sindhi.barnwal@nexusnow.ai,

You will be responsible for delivering a key 2024 Operational Resilience-focused commitment that is being tracked in IT Risk. This will involve implementing a production CMDB, extending discovery of the IT Estate into lower environments and cloud DCs, and integrating ServiceNow with critical upstream systems including Mprove to provide traceability of business service to application service. Your role will also include optimizing the ServiceNow platform to ensure the bank's significant investment is maximized. To be successful in this role, you must have the ability to resolve technical and application configuration issues, effectively communicate issues and solutions to both technical and non-technical audiences, with a core initial focus on CMDB. Demonstrated real-world experience of CMDB implementations is a must-have. You should also be able to configure the ServiceNow platform in adherence to established technical best practices, translate user stories into practical ServiceNow solutions, and work with our ServiceNow developer on feature design and implementation, continuously aligning with the Now Create methodology and ServiceNow best practices. Additionally, you will attend and contribute to functional design workshops, crafting design specifications that hinge on out-of-the-box functionality and functional requirements. You will actively participate in all facets of an agile team, including daily standups, sprint planning, release planning, and backlog refinement. If you are looking for a challenging role where you can utilize your technical skills and contribute to the operational resilience of the organization, this position may be the right fit for you. Kind regards, Siddhi Mishra +91 6264087588,

Description ServiceNow Program Manager About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients" problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare why our people love working at A&M. The Team Were seeking a ServiceNow Program Manager. This role reports to the Senior Director of Application Development in the Alvarez and Marsal Information Technology department. The ServiceNow Program Manager role provides on-going and strategic development tasks for Alvarez and Marsal ServiceNow instance. The candidate will be providing technical leadership on the technical design of the ServiceNow platform as well as responsible for continuous automation of key A&M processes. The individual will play a key role in maturing A&Ms ServiceNow platform. This individual will be the technical design lead for ServiceNow code and architecture, and work with IT managers and key Business Units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. This role will also lead the operation management of task and small enhancements. This lead role will also provide technical guidance to internal SNOW developers as well as managing 3rd party operational support. The individual will collaborate and manage A&Ms 3rd party vendor in creating and updating road maps. Tasks also including attending status meetings and ensure 3rd party, and the A&M SNOW team are staying on top of incident and BAU tasks. He/she will evaluate, ensuring the A&M SNOW team and the 3rd party's ability to complete projects. The position involves creating technical specifications, technical solutions, and development efforts for small to midsize projects. For project-oriented development, the developer must work as part of a larger team to understand and implement specifications, communicate technical issues, and actively participate in functional, technical, and code reviews. How You Will Contribute Management Lead a team of SNOW developers working on improvements and projects related to SNOW. Liaison with 3rd party SNOW support teams in ticket resolution and project development tasks; including reviewing/verifying technical architecture and solution. Continue to find opportunity to increase the collaboration between the A&M SNOW team and our 3rd party vendor. Oversee day-to-day operational management of the SNOW team. Work closely with our SNOW stakeholders and users on understanding demand and needs. Create SNOW roadmap along with our 3rd party leadership team. Project Planning Collaborate with 3rd party delivery teams regarding maintenance and projects Adhere, lead, and enforce the SDLC process for all maintenance releases and projects. Work closely with the PMO team to understand scope and requirements. Provide level-of-effort estimates for projects and maintenance tasks across functional teams. Refine technical estimates based on approved functional and technical specifications. Effectively communicate with management and stakeholders on project timeline, risk mitigation and status. Coordinate maintenance and project releases. Software Development Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Create the technical design, ServiceNow code and architecture, responsible for overall ServiceNow code quality 3rd party Integrations and automation with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, ServiceNow Apps, and Email. Strong Implementation experience on various ITSM modules such as Incident Management, Problem Management, Change Management, Asset Management, CMDB and Service Catalog Requests. Expert experience working with CMDB data models and populating CMDB using the ServiceNow Discovery tool and other 3rd party tools like SCCM, NAC, etc. Experience managing the team's troubleshooting production and test issues; review root cause analysis, recommend corrective action, and lead the resolution efforts. Provide technical leadership to the project/consulting team. Strong knowledge of SDLC. Introduce technical best practices best practiced and provide technical mentoring to developers, 3rd party team and help desk. Conduct code reviews and design reviews; validate technical approaches of other team member and 3rd party vendor. Documentation Ability to provide technical development plan and project estimations. Update training material and technical documentation Quality Assurance Able to create QA/testing strategy including test scripts and perform QA testing Work with UAT teams to ensure that work products meet desired objectives Review and provide test case feedback Additional Responsibilities Provide production support (on-call) Follow escalation procedures when required Qualifications Candidate must be able to develop efficient, maintainable code under the standards set forth by the technology team. Possess proficiency in technical and process problem solving, as well as root analysis Demonstrated experience of managing timely, effective development tasks, through collaboration with technical lead and project liaison, and effectively communicating development status as requested and required. Candidate must have demonstrated ability to create technical design and fully understand software development lifecycle (SDLC). Candidate must be able to collaborate on implementation solutions across functional teams. Demonstrated ability to manage and prioritize SNOW initiatives. Ability to communicate technical solutions to non-technical audience. Develop and effectively communicate project status/solution using such tools as project plans and Visio diagrams. Candidate must have demonstrated experience in providing excellent customer service, including (but not limited to): Successful management of client relationships Proficiency in written and verbal communications BA/BS degree in Computer Science, Information Systems, or related field 8+ years work experience in SNOW implementation Experience in creating technical design prior to development Additional Qualifications Must be customer service-oriented and can work independently. Effective communication skills to be successful with all levels of personnel, both in verbal and written modes. Diligence in all documentation and written communication. Organization skills to multi-task and to schedule work effectively. Must be able to work flexible hours as needed. Diversity & Inclusion A&Ms entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&Ms core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.,

You will be a valuable member of a Large Global Organization, where your primary focus will be on IT Service Management processes. You will need to possess expertise in ITIL Process, specifically in Change/Problem/Incident Management. Proficiency in tools like SNOW and CMDB is essential, along with advanced analytical skills. Your responsibilities will include gaining a thorough understanding of various IT processes such as incident management, problem management, and change management. You will be required to maintain accurate documentation of IT processes, procedures, and configurations. Additionally, creating and updating knowledge base articles to aid in issue resolution will be part of your routine tasks. Collaboration with cross-functional teams and other departments will be crucial to ensure seamless communication and coordination in delivering IT services. Close cooperation with fellow IT professionals will be necessary to address and resolve issues promptly. Adherence to ITIL principles and practices is a must to align IT services with business requirements. You will actively participate in continuous improvement initiatives to enhance IT service delivery and efficiency. Proposing and implementing process improvements based on feedback and analysis will be an integral part of your role. Participation in training programs to enhance technical skills and staying updated on industry trends and technologies will be essential. Adaptability to new technologies and tools as per the organization's evolving IT landscape is expected. You must work collaboratively with team members to achieve common goals and objectives related to IT service delivery. Your major accountabilities will revolve around the mentioned job purpose and accountabilities. As a professional, you are expected to be an Engineering/Arts and Science Graduate with excellent communication skills. Logical thinking, fast learning abilities, and adaptive skills are crucial for this role. The key skills required for this position include a strong understanding of ITSM processes, excellent problem-solving and troubleshooting skills, effective communication and collaboration abilities, the ability to work in a fast-paced environment, strong documentation and reporting skills, knowledge of the ITIL framework and best practices, and adaptability to new technologies and tools. Your educational background should include a Bachelor's Degree in a related field.,

You are a skilled ServiceNow Developer with over 6 years of experience and a strong background in IT Operations Management (ITOM), IT Service Management (ITSM), integration, flow design, scripting, and extensive experience on the ServiceNow platform. Your role is crucial in designing, developing, and implementing ServiceNow solutions to enhance the organization's IT processes and services. Your responsibilities include designing, developing, configuring, customizing, and implementing ServiceNow solutions and modules based on business requirements. You will collaborate with stakeholders to gather and analyze requirements, propose solutions, and deliver enhancements to ITSM and ITOM processes. Additionally, you will develop integrations between ServiceNow and other systems using various technologies like REST APIs, web services, and MID Server. As a ServiceNow Developer, you will design and implement ServiceNow workflows, business rules, client scripts, UI policies, and actions. You will also be responsible for conducting testing and validation of ServiceNow applications and modules to ensure they meet quality standards and user requirements. Providing technical expertise and guidance to junior developers and stakeholders on ServiceNow best practices and capabilities is also part of your role. To qualify for this position, you should have a degree in Engineering or a related IT discipline or equivalent experience. You must possess a minimum of 6+ years of experience developing, implementing, configuring, and customizing ServiceNow in an enterprise environment. Your proven experience as a ServiceNow Developer should demonstrate expertise in ITOM, ITSM, integration, flow design, scripting, and customization on the ServiceNow platform. Hands-on experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, CMDB, Service Catalog, Discovery, and Event Management is required. You should have a strong understanding of ServiceNow scripting languages like JavaScript and Glide API, along with knowledge of ServiceNow development best practices. Experience in designing and developing ServiceNow integrations with third-party applications and systems is essential. Preferred qualifications for this role include ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification and experience with Agile/Scrum methodologies. Your ability to analyze complex technical problems and provide innovative solutions, along with excellent communication skills to collaborate effectively with cross-functional teams and stakeholders, will be key to your success in this role.,

we are looking for Servicenow Developer can work from Home (WFH) 10 +Years of Development experience in ServiceNow. Conceptualize design, develop, and implement solutions using the ServiceNow Platform. evaluate, and implement new features.

Key Responsibilities: - Design, develop, and implement solutions on the ServiceNow platform. - Customize ServiceNow applications and facilitate the rollout of new applications and modules. - Work on workflows, business rules, UI policies, client scripts, and automated tasks. - Maintain and support existing ServiceNow applications and integrations. - Develop custom applications/modules using JavaScript, Glide, HTML/CSS. - Collaborate with stakeholders and cross-functional teams to gather requirements and provide technical solutions. - Ensure best practices are followed for ServiceNow coding and implementation. Must-Have Skills : - Strong knowledge of ServiceNow platform and development tools. - Experience with core modules: Incident, Problem, Change, Request, CMDB. - Hands-on experience with scripting (JavaScript, Glide API). - Experience with ServiceNow Studio, Flow Designer, and IntegrationHub. - Familiarity with REST/SOAP API integrations. - Understanding of ITIL processes. Preferred Qualifications : - ServiceNow Certified System Administrator (CSA). - ITIL v3/v4 Foundation Certification. - Experience with ITSM, ITOM, SeCOps and other modules. - Experience with Agile/Scrum methodologies. Soft Skills : - Excellent communication and collaboration skills. - Ability to work independently and in a team. - Strong problem-solving and analytical skills.

Number of Openings* 1 Duration of contract* 6 Months JD* The ideal candidate would be someone With 10 plus years of experience Experience in FSI with Risk Management roles Exposure to ServiceNow IRM Available to join within the next 2 weeks There is no location constraint at this time, however I am awaiting further details on this Mandatory skills* As Per JD Domain* Finance Approx. vendor billing rate* (SGD/Day) 15000 INR Work Location* Bangalore, Pune, Chennai, Hyderabad (and it would be a hybrid working arrangement) Mode of Interview: Telephonic/Face to Face/Skype Interview* Teams